Well let me start by saying that Brandon is a true professional in his business dealings…read more If he tells you something then that's what it is! He sent a crew out in the rain to replace my septic pump and they did a superb job! They took time to explain how the process was going to go and left my property the same way they found it! It pays to do quality work for your customers and I believe in giving accolades when merited. I fully endorse Arnett Environmental. Thank you gentlemen for a righteous job!

Great honesty, integrity and business ethics. Excellent Service…read more I have lived in this house for 18 years and have used 4 other septic service providers. Some were okay to work with. I had never used Arnett Environmental, and they have been the best by far. Head and shoulders above the others. Our septic pump had stopped working over the weekend and the pump 'barrel' was full. I had just had the actual septic tank pumped out in 8 months ago. Monday morning, I called some companies I had used in the past. They said that they would need to pump out the septic tank again and install a new pump. I had never used Arnett, but I noticed they had good reviews. I spoke with Brandon on the phone about the problem. He said pumping might not be necessary, and that the current pump may still be usable. He discussed multiple options and the cost of each option. He also was very honest about services that would NOT be necessary. Brandon was able to send a crew that same day. The crew was Luke and Michael. They are very knowledgeable, their work was high quality, and they had the patience to answer my questions. While I watched, they tried multiple ways to get the current pump working. They were able to get the current pump to work, but it did not have enough power to discharge the waste at an acceptable pace. They took the time to show all of this to me. They replaced the pump with a new pump, tested and exercised the system to ensure it was fully functional. No additional tank pumping or other service was needed, and the cost estimate was exactly as Brandon had discussed. No surprises and no additional fees. The honesty and integrity displayed by Brandon, Luke and Michael made this a pleasant experience. I highly recommend them and i will definitely use their business in the future.

I had an issue with my septic system and filed a home warranty claim. Alabama Pumper was assigned…read moreto my case, and this was my first time working with them. I filed the claim on a Sunday evening, and they were at my house by 9 a.m. Monday morning. The communication from Paula in the office was excellent. The onsite technician, Josh, was fantastic--he explained everything he was doing along the way. We encountered an unusual issue with my existing panel that required additional troubleshooting the next day. Jay, the owner, came out personally with Josh, diagnosed the problem, and resolved it quickly. I had no prior experience with Alabama Pumper, but after this, I plan to use them for all future work, whether or not it's through a home warranty. I will recommend Alabama Pumper to friends and family without hesitation. Thank you!

It was time for our septic to be pumped. The technician arrived on time and was very friendly. He…read morecommunicated with us and got our septic pumped, which was a relief for us. Since moving in our house, this was the first time we had septic issues. However, Alabama Pumper really saved the day. The process was quick and the tech answered all of our questions. I highly recommend them for your septic services.

Requested a septic pump, they did a great job for a fair price. They also looked into some other…read moreissues for me for no charge.

From the owner: Septic tank pumping, Septic tank cleaning, Septic tank inspections, septic line repairs, septic…read moretank locatin, septic tank line jetting, septic tank emergencies, Sewage pump repairs, Birmingham. AL and surrounding areas

Amazing, fast and had excellent communication on the time frame to when the issue can be resolved…read more Friendly and had great knowledge on how to handle the job. Cost was very good for the service provided. I will be returning as a customer in the future.

We are new to the septic system. First time we have ever had one. The previous owner of our home…read morestated they had it pumped out twice while they lived here. We trusted that- big mistake! Within 6 months of living here we start having issues. I called around to get pricing on getting it pumped. ROPER's was one of the lowest. My next concern was will they shoot us straight? Will they try and up sell us? They were so transparent, honest and guided us through the process. They showed up the next day and pumped. They followed up. We came up with a game plan on how to avoid any problems in the future. Overall I Will recommend this company to everyone! I will only use Roper and Sons!

Our septic tank backed up on Sunday night about 11 PM. I went to bed thinking we would be lucky if…read morewe got the tank serviced this week I called this morning at seven. I asked about when they could come, thinking I would be told we can get them out there at 3 o'clock on Thursday or something like that. The sweet young lady asked me, "Would it be OK if they come right now?" I can't say too much about the service I got today from the two guys who were here and from this company! They were an answer to prayer! Thank you!

Amazing company & crew! Responded quickly after called, arrived on time, and provided great…read moreservices! Would recommend Meeks Environmental to everyone, 10/10

Ponder plumbing charged us $1700 and didn't even fix the issues we were having (clogged toilet)…read more The tech who initially came out had no clue what our issue was. So, he called the supervisor who explained to him what he thought the issue should be, which was supposedly a venting issue. We were told we needed to correct pipes under our bathroom sinks and put in vents to fix the water from under the toilet and water bubbling in our hall bathroom. We repeatedly asked if it still could've been a clog, and Ponder assured us that wasn't the issue and that running a camera would not be needed. Based on their suggestions and reassurance this would correct our problems, we proceeded to get the work done. After the work was completed the same day, we had the same issues. We informed the tech before he left the property that he hadn't corrected our issues, and we requested a supervisor take a look. The supervisor stated that it could be the wax ring or air, but he never mentioned that it could still be clogged. They didn't offer to reevaluate their work. Instead, that sent us a an $1100 quote for more work including pulling the toilet and running the camera, which they previously said didn't need to be done. We had another contractor come to our home today. He ran the camera, and the issue was a clog the entire time. He was able to clear the clog through the toilet. Ponder was paid for work they didn't need to be done at this time, and they are not willing to refund us any of the $1700 they basically conned us out of.

We had a very bad experience with this company. They sent a plumber out to fix a leaking outside…read morespigot; the end result was a disaster. In an attempt to change the spigot, so much pressure was used to loosen it, that the copper pipe was bent into a 90 degree angle. The plumber called in a second plumber to see what could be done. They said the bent pipe was not leaking and there was nothing else they could do and it was not their problem. They did not fix the initial leaking from the spigot. I was told that they would send someone out to give me a quote on how much it would cost to fix the problem. My response was "why would I have to pay for something that you broke". I tried contacting the owner by phone and emails but couldn't get any immediate response from him. Bottom line, since the plumbers who came out did not fix the leak problem, but made the situation worse, I did not feel confident in having them do any further work. So I felt it was best to get another plumber out to fix the bent pipe caused by Ponder Plumbing. Because Ponder Plumbing refused to fix the problem their plumber caused, I had to pay $460 to get it fixed. In my opinion this is very poor customer service.

They got rid of everything we need them to for significantly less than other quotes. They were nice…read morepeople to deal with.

Came on time and worked hard to complete the job. Definitely use Carmichael Services again.read more