Professional and punctual!!! We had a leak in our bathroom that got under our hardwood floors…read more Sheryl and her crew came out and got everything dried out in just a few days. Very impressed and happy with the results.

From the owner: With more than 50 restoration companies serving the Greater Birmingham area, we understand that you…read morehave many choices during difficult times. As a proud woman-owned, small business, we prioritize people above all else. Our team is dedicated to treating every client with compassion, empathy, and respect. We are here to guide you through the often-overwhelming disaster recovery process, offering the support and care you need to rebuild your life with confidence. Trust us to restore not only your property but also your peace of mind.

Stanely Steemer cleaned my high traffic areas on June 12, 2025. I am in the process of re-cleaning…read morethe high traffic areas and cannot believe the dirt that is coming up. There is no way that the areas cleaned by Stanley Steemer could haven gotten dirty so soon. I have no idea what they did but they will never be coming to my house again. If I could have given them no stars I would have.

After posting a review on Yelp, I received a reply that asked for my contact information. However,…read more there was no was to respond.???

A good friend recommended ArcCon Roofing LLC to me for replacing my roof. This is the fifth roof…read morereplacement I've had done over the years, and it is by far the best experience I've had. Not only was it a perfect installation, but all the shingles were evenly placed, not even a ripple. To say the least, I am very pleased with how Charlie is professional, yet personable in his recommendations on the type of materials and color. The roof was installed on the agreed-upon time and completed exactly when I was told it would be completed. As I discussed the job with Charlie, he was very clear as to what work was to be accomplished and assured me the work would be done to my satisfaction. Both Charlie and his crew not only met my requirements but exceeded them. I would highly recommend ArcCon Roofing.

Not that accomodating. Was not provided photos of work nor was anything explained. Only interested…read morein doing roof. Had discussed another job which was ever contacted back concerning and didn't keep word. Had to wait for information on warranty. Would not recommend and will not do business with them again.

DO NOT USE this "restoration" company! Phillip H is an absolute disaster to work with. This is a…read moreguy that shows up at your house unannounced to take advantage of people in an unfortunate situation. He makes you feel like they are going to take care of everything and then stops communication after that leaving you guessing each day. Roto-Rooter will say they will be there "first thing in the morning and then not show. Management will lie and say their technicians called out when in reality they don't have enough support to follow through with all the promises field services managers makes to people with their backs against the wall. Save yourself the time and money and call a professional contractor to get the work done right. I can't emphasize enough - DO NOT USE THEM FOR RESTORATION SERVICES!

Tech was professional and hardworking, cleared the clog in the kitchen sink. To do so, he used a…read morelarge machine that he had to drag up a set of steps to get to the kitchen. Damaged every step dragging the machine. To use or carry that machine should be a two person job, so not to cause this type of damage.

I recently had sewer/plumbing problems at my house that spilled over to our basement. After…read moregetting the plumbing fixed, I needed someone to perform clean up services. ServPro of Birmingham responded quickly to my request. Following their on-site investigation, they immediately started with the steps needed to cure my problems. I was very impressed with the courteous and professional manner in which they carried out all phases of their work. Thank you, Servpro of Birmingham for a great job! Birch Bowdre

Unresponsive Staff/Documentation Not Trustworthy: I got…read moreseveral estimates for water remediation and was set to select ServPro of Birmingham to perform the work needed. However, the company's business office sent me a contract to sign that was missing information because some of the criteria hadn't been filled in. I emailed the representative (her email was "@servprooftuscaloosa.com") to request that the document be filled in, but she did not respond. Then ServPro's dropbox service emailed me the same, unfilled, document two additional times (spam). I really wanted to work with ServPro; their technician seemed knowledgeable and professional. But I will not be able to because their business office is unresponsive.

Buyer Beware! We had our crawlspace remediated in 2020. At that time we were pleased with the…read moreservice. There were no repairs needed at the time of the 2020 treatment. Another company had also inspected our crawlspace and found no repairs needed at that time but quoted $16K to remediate and install barrier. We contracted 5 Star to remediate the mold, remove old barrier and install new 10 mil vapor barrier and treat joists and subfloor with Tim-bor Professional for $3500. As of this week, just 5 years from the 2020 treatment, an inspection of our crawl space has found fungus actively growing and severe damage to 9 joists, as well as the central support beam. I was told today that their work is only warranted for one year. Our crawlspace repair and 2nd remediation with a new vapor barrier was quoted today for $13K. Buyers be aware that this treatment is probably only good for a couple of years. Cheaper is not always better.

I had a contractor recommend 5 Star to address some mold and water damage in a commercial space. I…read morespoke the team and they were onsite and I had a estimate in my hands right away. The pricing was good and I moved forward with the work. They knocked out the work in record time; met with the inspector and wrapped the entire Job up without me being onsite at all. I would highly recommend these folks....