We have been frequenting Morningstar for approx. 2 years now. Loved the food and loved Chef Alex. My husband was a chef for 15 years and I am a self-proclaimed gourmet home chef and we are FOODIES----been all around the world eating the best of the best and Morningstar was no exception. We were so happy to have this little gem in our neighborhood. Went to brunch after church every Sunday, dinner (their original pre-fixe) once or twice a weekend for a while, invited friends to try all the way from Trenton area, friends booked birthday parties for 20 plus people and many other referrals on our request.
This hurts us to leave this review, but we were so upset by our encounter at brunch last Sunday. We went after church and found a pretty full restaurant. So nice to see Chef Alex and Company doing well. We ordered some soup, omelet and grilled cheese, some specialty coffees, etc. The coffees came out and we each got the wrong one. Our soup, sandwich and omelet all came out together and was quite cool. Even the soup was slightly warm. We never said anything--every restaurant has an off day. We asked if Chef Alex was in the kitchen and she was.
Last year's pre-fixe dinners were off also. We would go, mostly to an empty restaurant, and they would be out of everything we asked for. From starter, to main, to dessert. This happened 3 times until we left the last time.
This past Sunday we came with $150 in gift certificates we received from friends and family since they knew it was our new favorite place. Unfortunately, our mom passed away 6 months ago from a malpractice surgery. With this being so unexpected and the family reeling, we had not been to Morningstar in a bit.
When giving the waiter the $50 gift card to pay, he returned telling us it expired. I did not even see an expiration date on the card. The other card for $100 expired less than a week before and they still would not accept it. We were shocked!!! We were told the accountant said it could not be done. Who's restaurant is this? Me being in the financial industry and my husband being a chef prior---absolutely anything could have been done. A voucher for a future dinner, and updated certificate, something offered on the house in the future. Anything! We were patrons when no one came to this restaurant and spend significant amounts of time speaking to Chef. We were there when WRAT gave a radio review and we sang their praises. Now that the restaurant is busier, the early patrons are forgotten I guess.
Like any celebrity, personality or musician, a Chef is only as good as their customers. Famous Chef Geoffrey Zakarian told me that personally---so sad this happened.
With a restaurant on every corner and such competition, some excellent locally; Xina, Piccolino's and some a short drive and so worth it; Buttered Biscuit for Brunch in Bradley Beach and Cafe Bistro in Avon, we will not be back.
Happy New Year to all and Good luck to Chef in her future endeavors and may they feel the customer is always important. read more