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    Morgan Chaney

    4.5 (2 reviews)
    Open 8:00 am - 5:00 pm

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    8 years ago

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    15 years ago

    Morgan Chaney & I have kissed and made up. I finally received the correct goods and they reimbursed me for my trouble. Thanks!

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    Southwest Restaurant Supply - project profile - Pink Pony - Scottsdale 2013/14

    Southwest Restaurant Supply

    (8 reviews)

    To Southwest Restaurant Supply, Scott, and the whole crew over there. Thank you, Thank you, Thank…read moreyou! We own Tom and Lin Catering and we have used SWRS for all of our rest supply needs, ever since the first encounter. They are not the biggest or the cheapest, but they are the best. I have used many other suppliers and not any of them measure up in service and hospitality as Scott and his team at SWRS. I called to rent some coolers when we were in the worst spot, (covid 19)Scott and the team helped us tremendously by delivering some extra coolers to hold our food as we were going to open a corner store for grocery items. They delivered within hours and because of our long lasting relationship he did this for us without cost! Wow! The outpouring of community support in the midst of this crisis is amazing and! unforgettable. Right now our business is staying afloat and our food cold! And many first responders are eating well thanks to donations and the help of Scott and the team at Southwest Restaurant Supply!

    I opened a restaurant in late February and SW Restaurant Supply was recommended to me by a bunch of…read morechef friends. Sometimes those recommendations are great and other times they are passable and mediocre. This one ended up being great. From the first time I walked in, I have always been treated with respect and I feel like they have always been fair to me when it comes to purchasing large amounts of equipment or when I come in hunting for a used prep table, shelving, etc. I don't always find what I need and have bought new equipment when I couldn't find used and it's always been delivered as promised and at a fair price. The several times they didn't have what I needed they have called other restaurant supply places to find the item for me, ensure it's in stock and get a price for me. To me that is the reason they are always my first stop when I need something.

    EEL Economic Restaurant Equipment - Condenser corroding into dust

    EEL Economic Restaurant Equipment

    (20 reviews)

    $

    The team members I worked with were helpful. Good communication. I was able to get what I needed.read more

    We recently bought a used walk-in cooler/freezer combo from EEL. While all the employees I dealt…read morewith were professional and helpful, that is where the positive experience ends. We were assured that the walk-in, while used, was in working condition when it was disassembled. When it arrived it was obvious that this was not the case. The issues are almost too numerous to mention in their entirety. They include: - The copper tubing on the compressors had been clipped off and pinched shut instead of cleanly cut and capped - All the mechanical units were leaking serious amounts of oil and one of the compressor fans was almost seized up - The condenser for the freezer was so corroded it was turning to dust - The wiring had all been redone by a total amateur and inside the cooler compressor the insulation had melted from extreme heat - Mechanical components were clearly damaged and in some cases not even attached to the casing - The doors and thresholds on the box were so rusted they were turning to dust - The freezer floor had been sloppily cut in two pieces for transport - Most of the panels were damaged, had rusted out cam locks, and/or were growing black mold on the insulation I had two independent HVAC techs each with over 20 years experience tell me that they would never agree to work on any of the equipment, and that in their professional opinion the entire unit was junk. When I brought these issues and more to the attention of EEL I was told that all equipment was sold as is and they did not offer refunds. Finally, after dealing with a few employees, explaining at great length that the unit was advertised as functional when it was clearly not, and that despite later claims that with a little refurbishment it could be restored when it clearly could not, they reluctantly agreed to a partial refund. The refund did not include the cost of shipping and did include a 30% restocking fee even though they did not want the equipment back. All throughout they never admitted to the obvious poor quality of what they sent me, and continued to insist that this is how business is done in the industry. We only chose to do business with EEL based on a number of positive reviews, but in our case we have no option but to conclude that EEL scammed us out of a significant amount of money. Buyer Beware!

    Morgan Chaney - packingsupplies - Updated May 2026

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