I love this place! Even if you don't own a restaurant or business, you can always get a one day pass. Yes the quantities are huge but I have enough freezer space. Our particular favorite is high quality grade sushi tuna. I've also gottten seaweed salad, frozenonion rings, shrimp, scallops and tempura shrimp at unbelivable prices. They have an amazing meat section in the freezer. Great place to bulk shop for parties . Employees are always friendly too. read more

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How in the world can this place even exist. Nothing is stock , shelves are empty and when you ask customer service who is eating her lunch at her desk she calls to get your product , so 1 hour and 30 mins later they come with the product. There excuse they only have one guy working . My next post will be filming all the workers just standing around. I don't blame the workers , I blame the CEO , Or the higher chain in command. Another excuse is the pallet is behind other food pallets. It's sad that the this company can make so much more in sales so much more . They just don't care. Well I might just hang out all day and Video the warehouse and send it out to every media plate forms , also some news media. How can someone not care . If you need to know how to run a warehouse ask Costco , Sams Ck read more

The bone in goat meat pieces has the most fat in a goat I have ever seen and they increased the price from $56 to 92$.. ridiculous Like what are they feeding these goats Like are they even exercising , grazing or working ... It's a halal meat brand ... read more

Restaurant Depot - There's so much fat in this Halal bone in pieces goat meat . I wonder what they feed the goats or if they even exercise, graze or work .. - Wholesale Stores Near Me - Mesa, Arizona

Don't really understand all the negative reviews as I've never had a bad experience here. You don't have to own or run a restaurant to shop here. We've always been able to get their day passes to buy anything in the store without paying for a membership like Costco or Sam's Club. This store has everyday products of so many different things at incredible per unit pricing. Like their sign says, this is where restaurants shop. I do love browsing in this store and today battered shrimp tempura caught my attention. 100 pieces for $28.80!!! It's absolutely one of my faves so I had to get it and as soon as I got home I put a few in my air fryer and it was delish! Very lightly battered and shrimp was juicy and flavorful. What a find! Also bought 10 pounds of yellow fin tuna! ($115.70) I loved that they're individually packaged in 10 ounces so it's perfect for a meal for two. If you need to stock up for a big party or feed a large family, I think it's definitely worth stopping by and grab a day pass. You don't have to pay a fee and you can get some amazing bulk deals. read more

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Welcoming, even though I only used a day pass, which they gave me without hesitation. One employee walked me into the huge room to help me find what I needed. I thought the prices were very competitive. I'm surprised with some of the bad reviews. Many stores will not take back anything after 90 days. read more

tried returning faulty spoons that had holes in them but Dario at the Mesa branch was not willing to do a simple exchange because spoons we purchased them more than 90 days before. I did not realize that spoons were a perishable product also that Dario would have $16.00 deducted from his paycheck for exchanging a clearly faulty product i have been purchasing these spoons since 2007 several boxes and it is the first time I have run into this problem. Go Dario read more

Your employee "Que" is rude as hell. No hello or acknowledgement of any kind. Just a grunt to move my cart ahead about one foot that they could have easily grabbed. Not a word said to me during transaction. No goodbye. If they hate their job so much you should send them on their way. Or maybe it's because I'm white. He or she ( I couldn't tell) was nice to the Hispanic man behind me. I certainly don't expect my butt to be kissed but basic courtesy goes a long way. I also was almost hit TWICE by your forklift people, who were zipping around. I'm sure you don't give a crap about this review looking at other reviews but you need to do better. WAY BETTER read more

Negative star if available! Poor customer service and nude store manager!!!!!!!!!!!!!!!!!! Worst place horrible service! read more

Large selection. Prices are very competitive. Gets too busy at times but the checkout line mores fairly quickly.

This morning I shopped over $500 in vegetables from this location to fulfill an Instacart order. Right after spending $525 I realized that I bought the 50lb bag of carrots not the 25 lbs my customer requested. So I went back inside with my receipt and asked if I could swap them out. The attendant said no and I asked to speak to the manager. The manager also said no and the two employees were laughing at me as I was leaving. Very unprofessional and a sad way to treat someone who just spent $525. Will not shop here again. I realize the policy is no Instacart returns, but if you just leave, have a receipt and wanna make a switch a manager should have the discretion to treat a paying customer with respect. No thanks restaurant depot, will not be returning to this location. read more

This place is fine, a bunch of cry babies in the reviews, if anything allot of these business owners obviously haven't worked in a warehouse and are incredibly entitled. read more

Negative star if available. I placed an Instacart order at 2:30 and was given a 5:30pm delivery. I checked when they closed and when I called I was, it a rude voice AT 6pm Google it next next time!" and they hung up. Around 5pm I receive a message from Instacart that the delivery was delayed to 7:45pm. I knew they would be closed. What the heck???? I called Instacart and wasted about an hour with them and was offered over and over for the delivery the next day. I told them I needed it TODAY and not tomorrow. In the end I ended up with a $15 dollar cancellation fee (they added tax to the $15 as well). Never a again. read more

Terrible service! Prices were comparable to other places, only one item was a real save. The manager Joel harassed my wife about how she was wearing her mask and threatened to kick her out before even asking nicely how he wanted it on her face. The manager clearly is looking for fights rather than deescalation, not a person you would want in that position since it sets the mood for the entire staff. This was our trial run to see if we wanted a membership, and when trying to make a complaint about the experience was laughed off since we do not have a membership. If you really want to save money and have a respectful experience try elsewhere because not even their leadership cares about keeping or growing business. read more

Horrible customer service from the Natasha at the entrance. I was standing there waiting for her and she starting pounding on the plexiglass to get my attention and yelling at me. I looked at other customers and they said she is always like this. I asked to talk to the manager but they never came. The owners or district manager should read this review and under they are loosing millions because of the customer service. Also during check out. I was scolded because I didn't have the barcodes facing the register. Management understand your loosing money over your disrespectful employees. read more

Restaurant Depot can you please open up more than 1 check out line??????? Please Please Please You all are so bad at handling a rush of customers. You know your busy times!! Staff up!!! Be responsible!!! read more

The absolute worst checkout system ever. Usually 1-2 registers open and a very long wait to check out. Most associates don't give a crap. Also, what's with the receipt that's a mile long. I think at that point it should go on standard 8 1/2 X 11 paper. I avoid this store when I can. read more

This place is a dump. Dirty and feels like a third world country. No help by any of the staff, they are not happy to be there. Went to buy some last minute items, produce was not rotated and dried out, frozen shelves were like a rummage sale. They advertise these great specials but make up for it with Cheater Packs and some no so great deals. Check out line is a nightmare! There is a new place in Tempe called. Chef Store, like night and day. Clean and friendly, pricing the same as Restaurant Depot. And you don't need a membership. And you don't feel like you are going to get run over in the parking lot. read more

Always been wanting to come here and check this place out. We do a lot of cooking at my house and the Meat section was calling my name. "Mr MARK!" This location is by far nicer than the PHX store. I won't even review that one since Yelp does not offer a zero score. You definitely need to own a restaurant or have a tax ID number to get into this joint. My BBQ store in Scottsdale tipped me off and told me that joining the Kansas City BBQ Society would give the the secret handshake to get me passed the pearly gates. Nice! Both the service help and the general arrangement of their products are a little less than desirable. I knew what I wanted to get beforehand and made a mad dash to the meat cases. There seemed to be a lot of pallets all over the place and the forklift drivers appeared to be training for NASCAR. I've been in most of the local commercial food places in town and this place is very similar. Grabbed the best looking Angus Beef Back Ribs that were available and quickly ran to the checkout area. Most of the other stuff you can get at similar stores without the hassle. It is still cool to check out all the giant portions of product. I'm going to round up slightly considering that this place was probably wiped out from the Christmas / Holidays extravaganzas. Will most likely return for some more flesh out of the Meat selection and possibly pick up some Fresh Grouper in the Fish section. RUN FORREST RUN! 2.75 STARS read more

Restaurant Depot - My new Pepper Pillows for my Bed. LMAO! - Wholesale Stores Near Me - Mesa, Arizona

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Amazing selection of meats, cheeses, kitchen equipment and chefs jackets.. everything you will need to run your restaurant.. even pizza sauce by the gallon. The downside.. you have to have a membership or know someone who has one to get in.. the upside, no crowds and no free samples like Costco.. nothing worse than trying to avoid a line of people volleying for free food! read more

Extremely unfriendly staff cashier rolled her eyes at me three times before asking me for my membership I was unaware of. Apparently I'm not cool enough to shop here, just fine with that. read more

They choose to no allow day passes whenever they want. You can end up driving there and they've decided not to take them that day. Complete waste of time. US foods Chef store is much more reliable are comparable read more

Terrible customer service. I tell her the manufacturer of the insulation bag. Then I get four letters into the item number and she says that's not going to work. Instead of saying they don't carry their brand of product she try's to put me into a pizza foil bag. So I ask again. Do you carry the brand? She says no. Ok then this is not going to work. Train your staff to listen not just sell anything they can. read more

I always dread going here every week but as a small cafe we can't afford the high food delivery cost. So what I'm stuck with is this place. They always seem to be out of a lot of their products and it takes weeks for things to get back on the shelves. I've been waiting 3 weeks for 32oz plastic cups and still none available. The quality of the products here isn't bad and reasonably priced. However, I suggest staying away from any Chef's Quality brand items! The staff here are extremely useless if you need some help. I always get an "I don't know" when asking where something is or if it is in stock. Also, the checkout lines here take FOREVER so be prepared to wait. read more

After my experience yesterday, I had to write a review... The manager Joel (I think that was his name?) saved me and my mom! My cousin got married yesterday and my mom was in charge of the breadsticks for her reception. As we were preparing the food, she realized that she had never picked them up! We pulled into the parking lot at about 6:30PM. THEY CLOSE AT 6:00PM! Luckily, the exit door had not been turned off because the workers were still inside. We ran in the exit and asked the manager to please let us buy just 2 boxes of breadsticks. We were so happy when he said it was fine. I don't know if he is just an awesome guy or if the panicked look we had persuaded him. Either way, we made it back the reception just in time with breadsticks in tow! Thank you so much Joel! read more

Do everything you can to not have to shop at this store. Customer service is absolutely horrendous, and the majority of the staff is grumpy and unhelpful. It's a huge corporation and they don't care about the little people at all. read more

decent place with a good amount of options but all the workers look like they hate their lives when you ask them questions

Don't expect any customer service especially from the lady manager. I've been coming here for a year and every time I ask for help I get a the eye roll and very little help. They will just act like they don't know. Oh and be prepared to be in their way the entire time you're trying to shop. They will practically run you over with the fork lift and block all the aisles with pallets of supplies. It's a lawsuit waiting to happen... I'm sure it isn't the first or last. read more

Employees are not very friendly especially at front desk very short seems to always be in a big hurry! When you're only purchasing one or two items there is no place to check out with a short list. They tell you to get to the back of the line which could have20 pele or more. read more

I just went to this depot yesterday to get a box of Ademame, I quit went here for a while due to the people work there were so rude and seem as they don't care if you even shop there. Just wonder if the corporate ever wanted to know how their employees reflect upon company integrity has causing many businesses turned to Chefs Store to get their products? I had for one....so I had forgotten how rude they were and came back only I was happen to find out that they took off my privilege Tax ID off of the system and they charged sales tax on my purchases....so be ware and check your purchase receipts to be sure...this could cause money to your business...want to post this here to help other businesses to BEWARE..this depot will not give your sales tax money back and if you buy a lot this sales tax collection could be a hefty amount to your funds. read more

Won't be going back until the mask mandate is over. Everyone is so rude. No customer service. I ordered click and save so I wouldn't have to be mask shamed and they couldn't find my order even with the order #!!! So much for the "you'll be back to your business in no time" they proclaim! read more

Never fails. Worst customer service EVER which is why it's always a last resort. I don't know a single person who doesn't dread going to this place. You deal with service industry personnel, step up your game read more

I own a small family run restaurant in San Tan Valley and we shop here at about 2 times a week for the last 10 months. Most of the time we are able to get everything we need, once in a while we have to leave without some key products because they are temporarily sold out. That can be frustrating but I can understand when so many businesses and food trucks come here to shop. The staff is always friendly and helpful if I need help. Overall I know that I can get most of the products I need here and my business would not succeed without this store. read more

I like this Restaurant Depot best of the 2 in the valley. I have been shopping at the 2 valley locations for 4 years and I can appreciate this location best because they always have all product in stock and there is always someone readily available to help with carry out assistance. Two quintessential points: 1. Minor emergency averted by having product in stock 2. Thanks to carry-out assistance for saving my back read more

We are a small family owned restaurant and We frequent this location about twice a week. The staffs are mostly very friendly and helpful, like they will put aside their current tasks to help you to find certain items. Many times when there is a longer line at the register the manager is aware soon enough to open another line to ease the traffic. The only thing is i wish they have more staff to clear the shopping carts in the parking slot. But consider they have a smaller parking lot compare to the other Restaurant Depot in Phoenix I think they are doing a great job. read more

I dread coming here every week. I would imagine them seeing us weekly would help to give us better service but all we get are empty shelves almost every single week of what we are looking for and unfriendly staff willing to help. Once you ask for help expect 20 min wait to get things moving. I've had to take things into my own hands and grab a forklift operator or other staff to expedite. The only reason I'm giving two stars is because of their good pricing. read more

They need to implement a better training program. Most of the staff seems lost with little to no help in sight. The supervisors and or managers are busy walking around with a blank stare and seem to to think it's beneath them to jump in and help. The worst one is a short white male with glasses and facial hair. Then again he was horrible when he was just a cashier. Please fix this place, we won't be back. It's The Chef Store for us from now on. read more

Great place for all your restaurant needs at a great price!! New and Happy Customer. Give this a place a try if your skeptical and you won't be sorry read more

HORRIBLE CUSTOMER SERVICE. They delete your account if it isn't used every 3 to 6 months and it's a HUGE process to get a new membership card. Our company had an account so I went into the store to purchase 5k worth of equipment and was told our account had been deleted. They told me to go to Costco if I didn't like it...so I did! I spent my money at Costco. Avoid Resturant Depot like the plague!!! read more

I'm disgusted right now. I called to check on the price of sugar and was treated so rudely that I will do all I can to avoid shopping there. I am courteous and patient and expect to treated in a respectful manner. That was NOT the case! read more

My first review although true was unfortunately filtered so if you would like to see it please read the filtered reviews. I also wanted to update my experiences. Although everything that I said in my original review is true, the customer service has become a bit better. I also noticed that things have been in stock more often. In the past month or two new managers have been running the store and that may be the reason why. It's not where it needs to be yet, but headed in the right direction. read more