Just rented here. Dealing with the new manager here was refreshing. Former military and law…read moreenforcement background made me feel like my things are safe. I would totally recommend this facility to anyone. Sign up was quick and easy. Tell you I just moved from out of state and had a storage there, but there is no comparison from the last place to this. Bear storage is my new go to place to store.

Wow! Great Service!!! Came in to rent a storage room because I am losing my place to live and had…read moreto put my stuff away like yesterday. The manager Andrew was getting ready to go for lunch. I asked to see pricing and a few storage room sizes he said no problem with a smile. He asked several questions to best figure out what size I would need. He found one that would work best for me. I got a great deal for the storage room! I am sorry that I cut into your lunch time, but it was much appreciated that you went above and beyond to help me out!

Amy the main staff person us so polite and helpful. Convenient location...check out Yokes and…read moreShelby Burgers... one month free.. reasonable rates... lowest number of vagrants in that locale.

In January we chose to use secure it self storage and we're pleased to find out that it was two…read moremonths with a month of free rent. That was a bonus but the gentleman signed me up was very helpful at the time. Unfortunately it turned out that I was never signed up for the bonus sign in and now it comes time for paying the third month rent with the late fee. Denny the manager of secure it self storage was not helpful at all. If I had the chance to do it over again I would not rent from secure it self storage. I would like to think that the proper thing to do for a business is to make it right for the customer. Thank you for nothing Denny.

The units are well priced for the location and sizes, the area is kept clean and plowed when it…read moresnows. The employees are some of the friendliest and most helpful people ive dealt with at storage facilities. Would definitely recommend to others.

Beware of their outdoor parking area, although it is fenced and requires a key code it is not…read moresecure. I travel to the area for work in the summers and trusted them to keep my car safe until I returned. They called one day and said someone broke one of my windows and rifled through my belongings inside. I was upset but trusted them to increase security and prevent it from happening again but that was not the case. A couple months later another window was broken, my bicycle that was inside was stolen, and an item was left inside that was likely stolen from another customers vehicle. I don't like to write bad reviews but feel I should warn people about trusting them with their vehicles!

This place will take your money and has 0 flexibility to work with you on payments and plans. They…read moredeleted all of the other 1 star reviews recently. Go with a more friendly company.

This place SUCKS. Do not work with them. I'm a college student and have had a unit over the past…read moretwo summers and customer service has consistently been poor. Their posted hours are not accurate and they have opened late/closed early many times. Very unreliable and inconsistent. My friend and I have driven multiple times to access our unit and they have been closed. Super sketchy, elevator doesn't work, hallway lights broken, pretty sure people are living in their units. As a girl, I would not go there by myself. Would give zero stars if I could.

I reserved a U-haul cargo van through Express Storage so my son could move his belongings from his…read morestorage unit onto campus. Unfortunately, he had car trouble on the drive up from CA, and wasn't able to get into town to pick up the rental at the appointed time. I called the office to see what our options were and was fortunate to have the Regional Manager, Amanda, answer the phone. I explained our situation and she was extremely friendly and helpful in providing a solution at no extra cost. It was a very stressful time and I greatly appreciated her assistance! When my son finally made it to town, the rental was waiting for him. The whole process was very smooth and we highly recommend them!

Really enjoying About Space. Easy process to get started, they offer some deals, and it's a good,…read moresafe location on the south hill of spokane.

The office space, the walkways, and the storage unit itself were very clean! easy access and very…read morehappy with the unit and the personnel I dealt with at "About Space", in Spokane, WA., South Hill area. Your agent on duty at that time (Stan), was great to work with. Very professional, organized, and friendly giving suggestions about storage, the property, and the security of the premises. I like the hours (5:00 am to 11:00 pm), for being able to access my storage unit. This makes it very easy / convenient to be able to pick up, or drop items from my storage unit, either early in the morning or later in the evening - all good! Happy to be doing business with About Space, in Spokane J. Smith

We've used Self Storage of Spokane for a couple years now. We really like their covered RV area for…read moreour motorhome.

This is easily THE NICEST self-storage facility that I have ever done business with!…read more5 STARS doesn't adequately express how impressive this facility is! A VERY NICE (...& almost brand new) facility, with pristine grounds, state-of-the-art security, & a wonderful front-office staff. & this place is HUGE! Lots of available units at the date/time of this posting. ... ("Stephanie" was my initial phone front-office contact, & she was great at answering all of my Qs. She also was quick (provided a same day response) to provide me with some specific measurements. "Nita" was my face-to-face front-office contact on my contract-signing/move-in day. She helped to make the move-in process quick, informative, & enjoyable. THANK YOU ladies!!) ... Located VERY CLOSE to the Spokane Intl Airport (1.7miles, 5min drive) which was very much a PLUS for me! ... You should stop by and check out this amazing facility the very next time that you are near the Spokane Airport, or just in the West Plains area. CURRENTLY they are offering some VERY GOOD move-in incentives with reduced monthly rates that are valid for the 1st year. EVEN IF you are already currently storing your "stuff" elsewhere, you should stop-by, take a tour, & possibly consider moving it all here. ... FYI: The Door Opening dimensions on MY 10x25 unit are 8.7 feet wide & 8 feet in height. This allowed me to safely/easily store my mid-70's vintage vehicle without having to fold-in or remove the vehicle's large mirrors. (...I had to very carefully maneuver the vehicle into the unit, but the driveway area was sufficiently wide enough to allow me to accomplish this on my 1st attempt!)