I have always enjoyed coming to this establishment. I was so happy when it opened because there was nothing like an irish pub in manty. I have proabaly spent hundreds of dollars there since it has opened.
I hate to say to say it but I will not be back.
Friday I arrived and it wasn't too crowded, but I noticed the bar manager there as well as the owner. They were clearly intoxicated. Hey I don't judge that, why do you think I went there? So I was halfway through my first drink, and the bar manager had stepped away. Again I have been here many times. I know this bar manager likes to control the jukebox all night on or off the clock. Again, if you're willing to pay, go for it. I had put in 2 songs myself, but I wasn't planning to wait for the 10+ songs she had in the jukebox que as I wasn't even planning to stay until bar close. So I, a paying customer, was willing to pay more to hear my songs. Well this bar manager realized I was the individual who skipped her songs and she was quick to tell me she felt that me skipping her songs was rude and disrespectful.... Ok....
Not only did I hear her complain & complain for what felt like an hour. (But was maybe realistically maybe 15 mins?) I asked her what the issue was? She continued to say I was being rude & disrespectful for skipping her songs. During this debacle, she also went behind the bar on numerous occasions. And she was NOT working during this time. She poured free shots for her friends, and grabbed whatever she wanted basically. I have witnessed her do this on numerous occasions outside of Friday night, and other resources since that incident have told me they have seen her do the same.
So after she continued to tell me I was rude and disrespectful, I had enough. Yes, i did call her the C word. I wish I could change my vocubarly choice, but in all honesty that's how I felt she was being, and has been almost every time I go to moores. Why I put up with it? Because as I said earlier, I love moores. I enjoy the food, and the bartenders are always super friendly.
Well obviously telling a drunk individual the C word, doesn't usually go well. So the owner came over to get involved. I pretty much explained what just happened. I stated I am a paying customer and have been since you've opened, and I would expect more professionalism from the bar manager. If I'm willing to pay more money to skip her songs, what is the issue? It's a public jukebox. The response I got was, mindblowing. I basically was told this is his domain and he runs it as he wants and this particular bar manager can do what she wants. I was.. Shocked. I continued to list all the positive things I do enjoy about moores, and how much my family & friends love it too. Guess that fell on deaf ears. During this time the bar manager then, decided to go behind the bar again, noting again she is off the clock... She grabs the remote and mutes the songs I paid for. I pointed out to the owner what she was doing, and again, he seemed to approve. I told him this is unfortunate and I would never step foot inside this establishment again if that's how they choose to treat their customers. The bar manager then got upset and started coming at me and getting in my face, and he did put his hands on me. Thank god someone came in between us because I would have hated to see the charges against him on that one, because believe me, I would have pressed charges. Another customer who I am now informed is the owners brother, told me I needed to go and never come back and if I didn't leave the cops would be called...
Am I living in a parallel universe where THAT is ok? And they wanted to call the cops on me??? What. A. Joke.
I will never step foot inside that establishment again. It's a shame he was so intoxicated to not realize how many good things I stated about that place. I am sad that I have to say goodbye to one of my ex-favorite bars in manitowoc. But I will not stand to be treated that way.
I accept my mistake on the language I chose, but I have no regrets. I did not go in to a bar looking for trouble and trying to start something. I simply wanted to know what this bar managers issue was since she was making a big stink about it. Lesson learned to just ignore. I hope Moores Irish Pub can not just ignore this complaint. read more