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    Moonworks Home Improvement

    1.9 (46 reviews)
    Open 8:00 am - 5:00 pm

    Services - Moonworks Home Improvement

    Building energy audit

    Gutter addition

    Gutter cleaning

    5 More Services

    Gutter installation

    Gutter replacement

    New roof installation

    Roof repair

    Roof replacement

    Moonworks Home Improvement Photos

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    Recommended Reviews - Moonworks Home Improvement

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    3 months ago

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    11 months ago

    Shoddy work. Unprofessional staff. overpriced . Bad customer service. Unknowledable about their products

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    11 years ago

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    Page 1 of 2

    Ask the Community - Moonworks Home Improvement

    Review Highlights - Moonworks Home Improvement

    A year later, we added a garage extension and asked Moonworks to install Gutter Helmet on it as well.

    Mentioned in 13 reviews

    Read more highlights

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    Energy Monster - Install solar panels to your home.

    Energy Monster

    (13 reviews)

    Due to the field of work I do, I am a perfectionist for detailed work from those that I hire. The…read moreguys from Energy Monster did a fabulous job on my 4kw LG system. Installers were Tim & Lyle. All conduit was run beautifully and the all black LG panels look great. All work was done in one day! My sales guy Kevin definitely was knowledgeable about his recommendation and placement. Al in all, this was a really good experience with zero issues at all.

    We were told that we did not have any insulation in our home at our energy assessment performed by…read moreBrian. Because of the style of our house, we were also told in no uncertain terms that the insulation would have to be put in from the interior of the home. So we spent weeks preparing by pulling everything off the walls and packing up my husband's small collectibles and moving all of the furniture in every room to the center. And we had to remove the beautiful real wood paneling in our dining room so that they wouldn't drill into it. It's the good stuff, not the cheesy 70s stuff. When the insulation company came, they drilled holes in four different rooms. Every room had insulation. We then had to patch and paint every hole and put everything back where it came from. It was a horrible experience with very little in the way of an apology from the company. When the team came to do the insulation and discovered that it wasn't needed, they asked who had done the evaluation, and when we said Brian, they said that that made sense. Apparently this isn't the first time that something like this has happened to someone. That is shameful! They did nothing to help our energy consumption.

    HomeWorks Energy

    HomeWorks Energy

    (7 reviews)

    ZERO stars for Homeworks. If this was a publicly-traded company, I would short the stock…read more My Homeworks saga has been going on for more than a year. They were hired to upgrade an electrical panel and install and heat pump hot water heater. From the beginning, there were some red flags. The wrong team (insulation) showed up for an energy audit for HVAC services. I was sent a quote intended for another customer - and it took over a week of back-and-forth with three people to get the right quote. Still, I signed up because I've had some sub-optimal experiences with small contractors, and the larger Homeworks organization appealed to me. I was also buying the convenience of one-stop shopping for MassSave and Heat Loan processing. Big mistake. One year update: 1) Heat pump hot water heater does not work. 2) I have been bounced-around to numerous people. In total, at least 20 people have been involved in the installation of the hot water heater. 3) I ended up directly managing the subs on the project (plumbing and electrical). This was done out of necessity, not preference. 4) A final electrical inspection was done, and then re-scheduled twice because the electrician didn't have a process for accurately recording project inspection status. 5) I am convinced that decarbonization/electrification efforts in progressive states like Massachusetts will fail if my experience is at all indicative of what it's like trying to replace gas-fired equipment. I should note that the quality of the work performed, once it was performed, was quite good. The issues with Homeworks are less about the work done in the home and more about the people working in the office. This company is in desperate need of restructuring, overhead reduction, and a stronger focus on operations. It would be a good business school case study. If you can find good contractors, I recommend hiring direct and navigating rebates and Heat Loan financing on your own. Avoid the Homeworks morass if you can!

    I contacted Homeworks Energy for an energy audit in May 2023. They gave me an estimate on the work…read moreand scheduled the work for July 14th. I contacted them to modify the work and spoke with my account manager. I asked him to modify the quote to include fiberglass batts instead of blown in insulation and remove the insulation of the knee walls as part of the project. He never got back to me before my scheduled insulation date so I had to push it out until September. I then called and talked to him again after tying a few times and he promissed to send me the modified quote again. Once again he never sent me anything and we missed the September date. I called to modify the date again to December 11 and asked for the quote to be sent and I got no response. Left several messages but there was no response. I finally got in contact with the guy who did the home assessment and he sent me the original quote back to me. I asked him to tell Lionel that I needed him to call me. He never called. The week before the planned insulation on the 11th I called several times to their reception and left my name and number and asked that someone other than my account manager call me back. I sent an email to the CEO asking for help. I specifically asked for the Insulation manager to call me. No one called. On the 11th (today) the technician showed up at my door to do the work. I turned him away and said that I do not want to do business with a company that can not figure out how to call me back after all this time. He showed me the paperwork and my number they had was one digit to short on the papers which is amazing to me as I had left my number several times and I had talked to people at the company. Now I am in a bind. I need to have the insulation work done by January 14th or I will lose my mass rebates. I really need to get this done but I have reached out to Mass Save and they have handed my account over to another company. Be careful signing up with this company. They are not capable of basic communications.

    HomeWorks Energy - This is the mess on the floor and on the suitcase they left

    HomeWorks Energy

    (160 reviews)

    I had my whole house reinsulated by HomeWorks Energy and despite a rocky start due to lack of…read morecoordination and communication between HomeWorks and MassSave, the HomeWorks crew assigned to this unusually complicated and complex project was excellent. The crew leader was an attentive and excellent communicator, explaining what was being done each day and reviewing what had been done at the end of the day. His crew was very pleasant, efficient and accommodating. The crew was Truck #40.

    GO ELSEWHERE! Simply put you will get the B Team (at best) and all the forms of sloppiness that…read moregoes with it. Some here have gone into detail as to how you can screw up a basic insulation job, so I won't repeat it. The number of screw ups and amateur work quality was more than I've ever seen in 30 years of home ownership and contractors work. The highlight: they core drilled through structural 2x4s inside the wall, under window framing. Who the F does that?! Everything from communications, to quality of work, to damages, to explanations, to billing / paperwork, slop/mess/clean up, it goes on. Ghosting communications to the office and field lead. Yes, they came back to fill in the various areas where they put NO insulation at all in several wall cavities...but, really, how do you just miss that unless you've been on the job for about a week. The only reason I got them to do that was I got a temperature gun that showed several places where it was a cold wall... They came with a IR image gun and verified various empty areas. What kind of training and qualification do they go through? and oh yea, one of the crew wanted to sit in my hallway for long periods of time, because his feet were very cold and he had nothing to do. When he was 'working' he was on his phone talking and texting non stop. I am not making this up. On each of two crews, there was one person of the three that was competent and able to communicate reasonably well, and two who were not. They meant well, but just not up to the task. Find a real insulation company with a real crew of adults.

    HomeWorks Energy

    HomeWorks Energy

    (10 reviews)

    High pressure sales pitch to buy an overpriced heat pump which is 'rebated' through Mass-Save…read more Contractors are pocketing it obviously and the ratepayers are eating it. Don't plan on saving ANY money unless you have oil or electric baseboard and you may need a new 200-A electrical panel to accommodate the heat pump load. Total spend was proposed by HomeWorks at $38,000 for a system that costs $6000 through Lowes (Googled it) and two days to install, with no energy savings promised. Hard pass.

    ZERO stars for Homeworks. If this was a publicly-traded company, I would short the stock…read more My Homeworks saga has been going on for more than a year. They were hired to upgrade an electrical panel and install and heat pump hot water heater. From the beginning, there were some red flags. The wrong team (insulation) showed up for an energy audit for HVAC services. I was sent a quote intended for another customer - and it took over a week of back-and-forth with three people to get the right quote. Still, I signed up because I've had some sub-optimal experiences with small contractors, and the larger Homeworks organization appealed to me. I was also buying the convenience of one-stop shopping for MassSave and Heat Loan processing. Big mistake. One year update: 1) Heat pump hot water heater does not work. 2) I have been bounced-around to numerous people. In total, at least 20 people have been involved in the installation of the hot water heater. 3) I ended up directly managing the subs on the project (plumbing and electrical). This was done out of necessity, not preference. 4) A final electrical inspection was done, and then re-scheduled twice because the electrician didn't have a process for accurately recording project inspection status. 5) I am convinced that decarbonization/electrification efforts in progressive states like Massachusetts will fail if my experience is at all indicative of what it's like trying to replace gas-fired equipment. I should note that the quality of the work performed, once it was performed, was quite good. The issues with Homeworks are less about the work done in the home and more about the people working in the office. This company is in desperate need of restructuring, overhead reduction, and a stronger focus on operations. It would be a good business school case study. If you can find good contractors, I recommend hiring direct and navigating rebates and Heat Loan financing on your own. Avoid the Homeworks morass if you can!

    Moonworks Home Improvement - roofing - Updated May 2026

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