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Woonsocket, RI

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Energy Geeks

5.0 (2 reviews)
Closed • 9:00 am - 5:00 pm

Services - Energy Geeks

Building energy audit

Insulation installation

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ABT Insulation

ABT Insulation

(57 reviews)

I was extremely pleased with ABT Insulation. Communication with them was fantastic. I was told…read morewhat to expect and when! The crew arrived on time and was very professional. They did a great job. I highly recommend this company.

I had 12 windows installed by American Building Technologies, and this was one of the worst…read morecontractor experiences I have had. The installation crew itself was excellent--hardworking, polite, and professional. My issues were with management, particularly Jose. We agreed on a specific brand and style of windows, including three large living-room windows. When the order arrived, I was told they could no longer do the three large windows, but the price was not reduced. I was told the remaining windows would be installed and the large ones reordered. When the windows came off the truck, I immediately noticed they were not the brand we had agreed to. I contacted Jose and found him dismissive and disrespectful. Because my old windows had already been removed, I was told these windows would be installed and the correct ones ordered later. An inspector was then sent as though the job was complete. Every installed window failed inspection because the required safety glass was not used. The proposed solution was to replace only three windows and apply safety film to others to meet code. I am now left with windows that were not what I agreed to purchase, that failed inspection, and an unresolved dispute over the correct windows and pricing. Based on my experience, I would not recommend American Building Technologies. I am also very disappointed that Mass Save refers homeowners to this company.

Moonworks Home Improvement - Gutter Helmet Gutter Protection.  Never Clean your Gutters Again!

Moonworks Home Improvement

(46 reviews)

I initially looked up Gutter Helmet online to find out about the company. What I didn't realize it…read morethat Gutter Helmet is merely a name and product, they do not install. So when I called the number I found, Moonworks answered the phone, but answered it as "Gutter Helmet." When the salesman came to the appointment at my home, he had a shirt with the monogram of Moonworks and I questioned who he was since I was expecting Gutter Helmet. I addressed this with their office and now they answer the phone differently, as I complained that this was confusing to the consumer. My experience with the salesman almost made me cancel the job, as he was inappropriate, asking me many personal questions and eventually asking me if I would meet him for a glass of wine or beer the next time he was in the area. I called the office the very next morning to discuss this unprofessional behavior. To his credit, the owner Jim Moon called me immediately, though was floored that this long time employee acted this way. It felt like a he said/she said moment. Moon was concerned enough to drive out to my home to discuss things with me and go over the contract, but I still felt like it wasn't taken all that seriously. I'm sure this isn't the first time this guy has acted this way and if meeting with him alone, as I did, I would caution against doing so. The installation of the gutters was eventually done, but there were several areas that leaked in the connecting downspouts at the first big rain storm. Once again, Moon came out himself to address the issue and try and fix the leaking. There is still one area that continues to leak and though I've messaged repeatedly, this still is not resolved. I am continually told that they are very, very busy and they will get to it ASAP. Moon had also come out here one other time without informing me, which would've saved me a phone call and wondering about whether or not someone would be out. Communication is weak and to this day, months after installation, my gutters still have an area that leaks. I would not recommend this company. Too many variables, weird salesperson, poor communication, etc. and this is still not resolved since early June. I wanted to like this company, esp since the owner seems to try really hard, but it's not enough.

I had these guys reinsulate my home. They were reasonably priced, on time, and focused on doing…read moreexcellent work. They had great suggestions and ultimately over-delivered. There were no surprises and they completed the work in the time they had estimated. Recommend.

Energy Geeks - homeenergyauditors - Updated November 2026

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