Great service and the technician was superb. He took the time to explain the process and what the…read moredo. The follow up was timely and the same technician showed up which was super and I felt the continuity of the service was preserved. Good value and the offer a package deal. Well worth the call and they are veteran owned and operated. Best service requested. We had a rodent problem and the knew just how to isolate and identify the problem.

Mr. Murphy did a great job. Sprayed the upper floor of our home promptly and efficiently once I…read moretold him we were having a problem with spiders up there. Very courteous and extremely efficient in his work.

Needed some work done with some insect issues around my house and they did a fantastic job. Had…read moresome issues with heavy ant population making it's way into my kitchen and they had it cleared up within 2 days after treatments. I was so pleased with their work that I actually contracted them for some work at my job on small wildlife issues and they knocked that out in no time also. Reasonable pricing and great communication with even better results. Even called a week later to check up and EVEN a month after that to make sure that fixes implemented were still effective. Would definitely recommend - top notch people.

I am on the quarterly service package and have zero complaints. Mike is knowledgeable and helps…read morekeep our house protected from pests. 10/10 would recommend hiring!

I can't say enough good things about their service. About a week ago, we saw a rat in our home and…read morecalled them first thing the next morning. They responded immediately and sent a technician out the same day, who set up traps--one of which successfully caught the rat. Unfortunately, the rat escaped the following day when they returned to retrieve the trap. However, they came back again at no additional charge, replaced the bait, and provided us with a clear plan moving forward. During that visit, they also discovered a dead rat under our refrigerator (we're not sure how long it had been there). Thanks to their responsiveness and thoroughness, we now have real peace of mind. We're very happy with their service and plan to continue using them.

If i could give a 0 star i would!!! They are horrible! They say that they will service your home…read moreevery 3 months but that doesn't happen and they will continue to charge you, monthly, even after you've canceled the service and say they have no record of you canceling. Then tell you that in order for them to officially close the account and stop the harassing calls, texts, emails, you have to pay an additional 3 months after your last service. Dont sign up with them they do not honor any part of their contract. Shady business practices, shady company.

We called SPRK out when we noticed wasps flying in and out of a hole in our eaves. The team showed…read moreup promptly at the appointed date and time. They quickly identified the wasps as paper wasps and assured us they were non-aggressive. In fact, they told us that their professional services weren't really needed for this and that it was something we could handle with a simple off-the-shelf spray. Regardless, they went up a ladder and give the wasps a good spray. We really appreciate their honesty and professionalism. Would call them again for any future pest program.

When it comes to pest control, it's easy to go wrong. The big companies will send techs who don't…read moreknow the first thing about pest control and couldn't tell an ant from a fly. SPRK is not only honest but their techs are highly experienced and knowledgeable. They took care of a hornet nest for us and they did it right so it never came back. After that experience we signed up for the quarterly pest service with them and never had any more issues. I am always someone who asks a lot of questions and I've genuinely learned a lot about insects and keeping my house pest-free from talking to them. In an industry like pest control you have to know your stuff, and they do.

Pest Now used to have team members available to answer the phone and email. Now, I have called at…read moreleast 7 times over the last 2 weeks, emailed and have received ZERO responses. If I had known they were sold or have a new system that doesn't allow you to talk to anyone I would have never renewed. Today, I received a check in the mail that I gave to a tech. He either dropped it or mailed it in (without my permission) and it was showing our personal and confidential information. The USPS dropped it in the mailbox in a clear envelope. I've been trying to call and no one is answering. It's unacceptable. Very disappointed. The only positive thing I can say, is my regular tech for Pest Control, Steven, is great. Update - I was finally able to speak to a manager after about 40 minutes on the phone yesterday, who was very understanding, and they offered a temporary resolution. I will change the stars from a 1 to a 3 for now. I'm hoping they resolve their customer service issues as well as their accounting issues.

I just had a termite inspection done by Shawn from Pest Now. He was prompt, very courteous and…read moreefficient. I will be using this company for a treatment.

Jassen was outstanding. He responded on short notice over a holiday weekend--when almost no one…read moreelse was available--and truly saved the day. We had a significant spider problem, and he handled it with expertise, professionalism, and a calm, reassuring demeanor. He took the time to explain what he was doing, answered our questions clearly, and was thorough in his approach. We felt immediately more at ease knowing he was on the job. If you need someone reliable, knowledgeable, and responsive, Jassen is the person to call. Highly recommended.

Helped with a yellow jacket problem after our landscaper got stung a couple of times for disturbing…read moretheir home. Appreciated the commitment to the goal as it was a bigger project than I thought it was going to be.

The representative for Alpha Pest Management was on time, extremely courteous, and friendly. He…read moretook care of eliminating the bird nest from my fireplace chimney and sealed it up. He thoroughly explained how the problem started. He provided very efficient, timely, and reasonably priced work. It did not take long to put me on the schedule and come out for service. I would definitely use their services again and would highly recommend them. A++

We have been very happy with Alpha Pest Management. They solved our mouse problem when no other…read morecompany could and now we continue to use them quarterly to maintain the situation. We have had no pest problems for the past year.

Unacceptable Customer Service with Miche Pest Control- Virgina…read more I had been a loyal customer of Miche Pest Control for several years, but my experience ending service has been extremely disappointing. I requested cancellation of my service effective September 3rd, and they confirmed it. However, they still charged me for that time period. When I asked for a refund, they refused--even though I was no longer receiving services. This shows that Miche Pest Control values profits over people. Their unwillingness to issue a fair refund after years of business demonstrates poor ethics and disregard for customer loyalty. On top of that, their service quality had already been subpar, which was one of the main reasons I cancelled. I strongly recommend that others avoid this company and instead choose a more reputable provider. You can also check the Better Business Bureau, where you'll find additional complaints from past customers who experienced similar issues My response- that call mentions my renewal is 9/27. Hence the follow up actions. Bottom line that fee includes sept and i am not receiving that due to the cancellation. Its unethical to take someones money and not deliver service. It should be at minimum prorated.

While ALL of the techs we've had have been incredible, the customer service side is AWFUL. Getting…read moreahold of anyone if it's not about money due is non existent. They'll blow up your phone when you need to pay a bill, but attempt to talk to ANYONE about ANYTHING- impossible. We missed two months of bills because we were in the midst of some issues which I communicated to them. In late December I reached out several times to attempt to speak with them about the bills for payment and service as our portal was not working. They never answered any calls and then blew up my text messages for payment where they argued with me the entire time. We ended up paying for THREE Months of service without any fucking services being done. Already have emailed three times, called and left voicemails and attempted to text them to figure out what's going. HIGHLY do not recommend and your're looking for join the team- take your talents elsewhere. It's clear from all the reviews in the past three months something has changed for the worst at this place.