I just had a termite inspection done by Shawn from Pest Now. He was prompt, very courteous and…read moreefficient. I will be using this company for a treatment.

I have used Pest Now for many years, but I'm canceling asap. First let me say the technicians are…read morehelpful and dedicated. The company now has new management and they SUCK! I used to place a quick call and the folks immediately answered the call and happily helped me. Now the wait times are HORRIBLE and the people who FINALLY can find time to deal with me are rude and uncaring. My neighbor who suggested this company had the same problems already cancelled. I have always recommended this company-I will not being that anymore. In fact, I will discourage them from using this company. I asked for a supervisor to call me, but two weeks later, all I got was a bill. Do not use this company.

I have been using Arterix for a little over a year now for pest controls services at my home nd…read morethey are highly recommended! Derek is great. He is friendly and very knowledgeable. I recently had service to address a reoccurring cockroach issue. Derek walked me through the process and provided pointers to address issues. Arterix is very responsive and are quick to get an appointment. Prices for their services are reasonable as well.

I called Arterix about a wasp infestation in my house. They scheduled a pest control expert to come…read moreout the very next day. Chance came and took care of the problem and assured me that the nest of "yellow jackets" who somehow had made their way into the wall would be eliminated. He explained that the type of chemical used would kill the adults but not the larvae. He is coming back in 2-3 weeks to continue treatment. If the residual pest control chemical doesn't kill the newly hatched "yellow jackets" the second chemical treatment will be applied. Chance also said it was just "bad luck" that the yellow jackets got into the house.

Needed some work done with some insect issues around my house and they did a fantastic job. Had…read moresome issues with heavy ant population making it's way into my kitchen and they had it cleared up within 2 days after treatments. I was so pleased with their work that I actually contracted them for some work at my job on small wildlife issues and they knocked that out in no time also. Reasonable pricing and great communication with even better results. Even called a week later to check up and EVEN a month after that to make sure that fixes implemented were still effective. Would definitely recommend - top notch people.

I am on the quarterly service package and have zero complaints. Mike is knowledgeable and helps…read morekeep our house protected from pests. 10/10 would recommend hiring!

Great experience! Quick responses by text and call. Perfect communication at all steps of the…read moreprocess. We had some critter chewing through our attic into our home and Dustin at Virginia Wildlife Control talked us through likely culprits. He outlined a plan to remove this squirrel, repair the damage, and prevent further animals from entering, while being very transparent on pricing. All around highly recommend.

At the beginning of May, Dustin came out and did good preventative work, but couldn't remove a…read morestarling nest from my vents because it was a little too far back. He said he would come today, May 20th, to do a starling stopper and clear everything out. He also said he would contact me the evening beforehand to confirm a time. I contacted him May 16th to see if he could come earlier because I have bugs dropping out of the vent due to the starling nest: No response. I contacted him again on May 19th to be sure he was coming again the next day, because the situation is extremely bad: No response. It is the end of the day on May 20th, and he did not show up. He did not attempt to get back to me in anyway. I prepaid for a (small) portion of what should have been today's fix, and I now have a full blown bird mite infestation instead.

I can't say enough good things about their service. About a week ago, we saw a rat in our home and…read morecalled them first thing the next morning. They responded immediately and sent a technician out the same day, who set up traps--one of which successfully caught the rat. Unfortunately, the rat escaped the following day when they returned to retrieve the trap. However, they came back again at no additional charge, replaced the bait, and provided us with a clear plan moving forward. During that visit, they also discovered a dead rat under our refrigerator (we're not sure how long it had been there). Thanks to their responsiveness and thoroughness, we now have real peace of mind. We're very happy with their service and plan to continue using them.

Fair prices, quality work, fast response. Good communication and follow up. Would hire again.read more

jacob is great to work with and a real professional does the job needed for a reasonable priceread more

While Jacob is a nice man, however what he charged and what he did at my home there is a…read moredisconnect. Jacob arrived and the first thing he did was to use my bathroom for #2. Then proceeds to take a look for 5 minutes in my finished basement and does nothing in terms of patching or any other solution. Doesn't bother to look again at the exact spot the snake previously was. When asked if there are the possibilities for others was summarily dismissed. He chose not to inspect the upstairs for penetration points or the attic if other snakes would be present. We proceed outside, points out a very obvious hole between the brick and a joint for the deck. Then walks around points out the possibility of entering where wires from the AC unit run, but does nothing to address. Walks around and gets "distracted" by fruit trees 50 ft away from the house and says "yeah i get distracted easy" Then proceeds to tell me to patch the hole and to call him back if anything enters. All of this in under 20 min. Went with him based on yelp reviews but did not get anywhere near value for a inspection/setup fee.

Guys stopped to help me out after the snow. They plowed back the snow pile so I could get my car…read moreout. Good guys!

Horrible customer service and terrible service that was not thorough at all. If I could give the…read morecompany zero stars I would. It's extremely frustrating to pay $500 for an incomplete service that only took the technician 40 minutes and did not get the job done. Subsequently, I persistently called, left voicemails and emailed for 2 weeks letting them know of my issue and they kept giving me the run around. It's unfortunate because they were so quick to get me scheduled to take my money but when I told them they obviously didn't do the job I paid for, they have been completely ghost. Because of the nature of the situation and the health hazard, I had to call another company to fix the faulty job they did. The new company is excellent, great customer service and I will recommend them to everyone with any similar issues as well as my HOA because we have wildlife issues is my neighborhood quite often. Companies like Jesse James do not care about customers... customers who work hard NOT to throw away money! I do not write reviews often so when I do it's because I value my dollar and do not want others taking advantage. Sadly, I was referred to Jesse James by another company who could not get to me sooner so I'll have to also let them know about my experience so others do not have my same fate! And do not lie and say you were not given access to the interior of the house (like you did in your response to me on Google). If you would've called me back or responded to my emails - had a conversion about any of this you would have heard the truth. Review our invoice that states exactly what we said no to - upcharges your technician tried to sell us for exterior gates around the vents. This is exactly why your customer service is horrible. You as the owner weren't even respectful enough to respond and let me know hey this is what my technician told me but what actually happened? Again, absolutely horrible - all around hands down despicable service and an even more terrible leader who would rather hide behind a computer and lie on the internet than face the truth!

Fantastic customer service, timeliness, scheduling, and just genuine care and compassion for their…read morecustomers. So happy I found them!

MJ did a thorough job with our inspection, communicated everything clearly, and heard our concerns…read more We really appreciate the great service and highly recommend her!