Needed some work done with some insect issues around my house and they did a fantastic job. Had some issues with heavy ant population making it's way into my kitchen and they had it cleared up within 2 days after treatments. I was so pleased with their work that I actually contracted them for some work at my job on small wildlife issues and they knocked that out in no time also. Reasonable pricing and great communication with even better results. Even called a week later to check up and EVEN a month after that to make sure that fixes implemented were still effective. Would definitely recommend - top notch people. read more

I am on the quarterly service package and have zero complaints. Mike is knowledgeable and helps keep our house protected from pests. 10/10 would recommend hiring! read more

Mike/In Home Pest Control was great. Was able to get an appointment quickly after I found a snake skin in my basement insulation. He helped me to not to freak out. He explained to me the whole process and at the follow-up appointment he sealed up loose vents and added wildlife covers to my vents. Very personable, fast service. Would use again (hopefully I won't need to) and highly recommend. read more

We have been with Mike for over 3 years. He's been great -- anytime we need anything, he schedules something quickly and usually comes within a few days (if not the next day). He's always on time for his quarterly visits and he's also helped us with termites treatment and a racoon issue. Would highly recommend using Antex/Mike for pest services. Just recently, we had a Father's day BBQ and Mike came out to do an outdoor spray a couple days before--no one got bit by any mosquitos or any other biting bugs during our event, which was super impressive because, just a few days before, I was bitten by many bugs while doing yardwork. read more

I have been using this business since I moved to Virginia five years ago. Mike has been excellent. Responsive, efficient, understanding and has cured issue each and every time he has been needed. I strongly recommend this business. read more

Highly recommend! This company is top notch for all pest related issues. They answered at 3am on a Sunday with my frantic call for a mice issue. Mike, the owner, arrived within 30 minutes to set down baits. They followed up as needed to return and seal up all openings behind my appliances. Mike also went above and beyond to help me and gave me helpful tips to avoid any future issues. Hands down, one of the best and nicest business I have ever dealt with! read more

Mike was very helpful, attentive, and responsible with an ant infestation issue. He offered good advice over the phone, that solved our problem. He said he could charge me to come over, but that I could handle it myself. read more

Non responsive, unreliable and not at the address stated on Yelp. They do not return phone calls or show up when finally scheduled. Want payment in advance before providing service and then service not provided. Mike obviously has issues as he doesn't respond to calls, cons into payment upfront and then is a no show. Yelp needs to do a better job in doing background checks on companies and their owners that they advertise. read more

2nd time using Mike's business. Mike is quick to respond, works weekends, and is pleasant to chat with as he works. Fully recommend this local small business! My two services (removal of wasp nest inside wall, spray inside/outside home for bugs) read more

I love working with Mike, as he is professional, responsive, fair, and honest. Plus he has enormous follow-though!

MIKE (owner) NEVER PROVIDED AN ESTIMATE AS PROMISED. Totally unreliable and a waste of my time. Don't use! Finally answered their phone, and I set up an appointment with Mike, the owner. He came out to my house at the appointed time. He did an inspection and mentioned it was likely squirrels or mice getting into the ceiling of our finished basement. He said he would give us an estimate to eradicate the problem and seal the entry points within a few days. HE NEVER PROVIDED AN ESTIMATE AND NEVER CALLED BACK. Totally unreliable. DON'T WASTE YOUR TIME! read more

They were super fast and efficient for a urgent matter during a weekend night. Unbelievable professionalism. Super

Mike from Antex Pro responded quickly to a yellow jacket infestation that was just past my overhang soffit and was beginning to soften the drywall ceiling in my dining room near the wall of my house. We could hear the buggers at different times of the day and it was freaking out my wife. Mike came out and tried a spot treatment prior to tearing into the soffit. When that did not work, he came back the next day, opened the soffit, killed the nest and removed it. By the way this was a job 18 feet above the ground and it was a hot humid day. Thank you Mike for taking care of our problem quickly. We are sleeping better at night now! read more

The best in the area, hands down! Used them twice (for a bird and then mice) and both times have been quick, on time, but most of all explains the issue, how to fix it and what they're going to do. You're a customer to In Home Pest and not just another stop on the daily route. Highly highly recommend! read more

They did a great job - very responsive and thorough. Showed up on time and got the job done. Thanks!

Responsive, professional and great work. Highly recommend them for all pest issues, they solved our issue and checked up multiple times. We are thankful for their expertise and recommendations. read more

When you have mice in your house it is obviously a big concern. Mike not only made us feel comfortable with the direction he was advising but also was very professional and trustworthy. In fact, we paid him after the 1st visit with his word he would return if the traps didn't work. The traps didn't end up working as the mice were too small (ate all the peanut butter right off the trap). We called him up and he was right back as promised with new traps. In fact, he even moved our fridge and dishwasher out to patch up holes. I would definitely recommend and use him again if needed. read more

Mike is amazing. I've called him for multiple homes - every time he is on time, courteous, and gets the job done. Best of all he's personable and honest. Highly recommended!! read more

I had some crickets issues for a while, I called Michael for help. He visited my house to inspect and have a treatment very next day. He does work on weekend which was very nice based on my schedule. He was quick to response my request and answered my questions with patience. Highly recommended!! read more

Mike is great. He is very responsive and reliable. He is proactive in treating your home to avoid pests and quickly responds to unexpected issues arising from any annoying critters at your home or property. read more

Mike is a nice guy and shows up when he says he will for the most part but I was less than impressed with the overall experience. We had a problem with some mice and he set some traps, put two metal things on the corner or our garage, and sprayed some foam in gaps which I had to trim down. He sprayed our yard for bugs as well and that seemed to work ok for the most part. I mentioned that I. Needed to power wash the house and he said that he could do it for a certain amount. I agreed because I was short on time and this is what I really regret. He came over and washed the house but when he got to the sunroom, he sprayed directly up at the roof and water got into the walls. A month or so later, we had a decent mold problem because of the heat and we had to pay to have it remedied along with repairing the walls. He also helped himself to my gasoline in the garage for his power washer and never replaced it. Then on top of that, he left the side gate open when he was done and my dog ended up escaping our yard. Luckily she didn't get very far and we found her in the neighbors front yard. Mike came over and initially denied the water damage. Luckily it was pouring that day and I told him that the walls would be wet today if we had a leak, yet they were bone dry. I showed him some quotes on the mold and he suggested that he would repair it himself. I almost allowed that to happen but decided that I didn't want him touching my house and went with a licensed contractor. Lesson learned here. Don't take people at their word that they know how to do services that they don't list on their company profile. read more

I highly recommend In Home Pest Management. Mike was great and thorough in his explanation of some of the problems at my mom's home! His prices were competitive compared to what other pest control companies charge. He got rid of a hornets nest that was in a very difficult place to reach. He even went the extra mile and inspected the house for termites, which technically should've been a separate appointment. He ended up coming back and treated the termite problem in mulch which had been laid down by a separate landscaping company. He is very reliable and does exactly what he says he's going to do. I will definitely use this company again as needed. read more

Bottom line: Mike and In Home Pest Control are STELLAR! I cannot recommend this company enough!!!! I had a huge ant infestation in my kitchen. I called Home Pest Control. They called me right back and had a technician (Mike) come out immediately! Like...within an hour kind of immediately. I was extremely impressed with their sense of urgency and their fast communication. Mike tracked down all the ants, sprayed, and bated outside and on my deck. He also found solutions for a squirrel nest under my deck and a skunk under my porch for no extra cost!!! I will be a customer for life read more

I like nature. I just like it outside. This time of year, nature likes to try to find its way inside. We've been using Mike's services for about two years to keep insects at bay but this season presented some new challenges as small rodents have found their way into the basement. Mike responded promptly to our call and helped us to identify evidence of their ingress (read: droppings) and nests (read: chewed up insulation). He laid some traps then walked the perimeter of the house identifying half a dozen inlets. For a VERY reasonable rate (and let's be honest, is there a price someone wouldn't pay?) he replaced vent covers, replaced seals, and closed up the ingress points. Unbeknownst to me prior, Mike also offers handyman services and can repair some of the damage caused by various critters. He and Lindsey operate a first class establishment with a hallmark of outstanding service. We will be continuing to call on them to keep the woods... in the woods. read more

I initially left a poor review because of a scheduling misunderstanding, but after speaking with Mike we decided to reschedule our appointment and give it another shot. I am so glad we did. Mike was fast, thorough, professional, and even took the time to caulk in a few places in our kitchen that were open and allowing ants to come in and steal our food lol. In addition, because of the original scheduling issue, he insisted on not taking any payment for the visit! That was absolutely above and beyond. Turns out he offers a Veteran's discount as well, so, we will most definitely be using this company again in the future. Thank you, Mike. I sincerely appreciate you. read more

Mike.is.the.real.deal. All the reviews are true, In Home Pest Management is awesome. Our first call was to Lindsay and she was super friendly and helped provide us a ton of pet advice. Next Mike came to our house and solved our flea problem (came with our new shelter cat). We tried treating the problems for weeks but finally resorted to bringing in a professional. We received a couple quotes, but Mike was simply the most genuine and confident. His warranty is solid and he wants to make sure you are satisfied 100%. It's been a week and I think he may have solved our problem with one shot!!! read more

Mike is great and professional! He got rid of squirrels getting into my attic and trim from the outside. He set up a trap and they were gone in two days. He is knowledgeable about driving other pests and wildlife. read more

Contacted Mike to investigate what we assumed was a bird's nest in one of our vents. Mike was prompt, professional, and informative. Will be our go to should anything else pop up in the future. read more

Mike was a lifesaver for me and my family. Needless to say we had a (what turned out to be minor) pest problem of the four legged Rodentia family that we attempted to, but failed to take care of on our own. Mike not only responded quickly, but took care of the issue very professionally and timely. Prices were equally awesome and although we hope to never seem Mike for this issue again, we will be calling him back to take care of a few more issues on our property. Can't recommend him enough. read more

Thank goodness we found In Home Pest Management! My parents used someone previously and it did not take care of the problem. Mike was quick to respond, personable, and went above and beyond to fix the mice problem. He was very clear about what he was going to do, and gave us a very fair price! We will recommend In Home Pest to all our neighbors! read more

Fantastic response and service! We moved to a new home and needed pest control immediately. One call and a day later they came. Customer service was amazing! Follow up visits were easy to schedule and on time! I would highly recommend!! read more

Top notch knowledge and work. He found the source(s) of the problem and sealed everything up well. Extremely thorough and I highly recommend this pest control service. read more

The one positive is that they called me back within an hour of my initial call. Unfortunately, that was the last time I heard from them. They never showed up, nor did they call to explain why, or to ask to reschedule. I called 30 minutes before the end of the two-hr window to see if they were coming still, then an hour later, then another hour later. The last time I called, someone answered the phone, but then didn't say anything. I hung up and called again and got voice mail. The worst service experience ever. read more

Our job (call center) had found bed bugs during an inspection and made us work from home and to keep our jobs, get our homes inspected and treated. American Pest was the company they used and recommended but they wanted to charge us 350-450 for a K9 inspection that would not go towards treatment and our job would not reimburse us, additionally our job gave us a short deadline and we had to provide documentation that there was an inspection that they said they could only do with a K9. We found In Home Pest who inspected our home the same day we called for $55 and provided us with documentation that they inspected and found no evidence of bedbugs. Our inspector was so great and friendly, showed us where to look and what to look for, he was so thorough and extremely knowledgeable. He saved our jobs and we are so thankful. Thank you so much for helping us we are very happy and will gladly refer them to everyone and call them if we ever need pest control! read more

Hi All, I thought I share my story with you all. The owner (Mike) and whoever the lady is on the phone were professional and nice when they wanted my business and so I can sign. After reading this misleading reviews, I signed up and fell for the small talk. FIRST TIME CALL BEING A CUSTOMER: I had called them for a couple days over a holiday weekend. Keep in mind, they advertise 24/7. I could not get them to pick up their phone or call me back. At one point, I called 9 times in a row where they turned off their phone. I then had to follow up after the holiday because they were not going to follow up at all. Mike shows up to my door and the first thing I said to him was, I have a issue with what has transpired. He disregards things I was saying about my first call experience as a customer and emphasized on how if he has a appointment he will be there. Yet, he makes claims that due to how busy they were, they took a couple days off. Would you not just communicate that to a customer or stop with the 24/7 advertisement? He questions which number I was calling but yet, called me from the number the morning of the service. This was when he was 5 minutes away running later of course. No apologizing, no accountability, nothing. However, I thought at that time, we had moved forward and hopefully it does not happen again. After this point, i have not had a need to call them yet. Out of the blue, he cancels my service. I get a alert for a 250.00 charge. I reach out to him to see what the heck is going on. He tells me over and over again, that he has me on recording asking to cancel the service. He sends me files of another person calling him. In the recordings, not once is there a cancel being requested but pricing for cancellation or fees for service. I continue to call him to figure this out, again, ZERO accountability for poorly running his business. He than continues to stick with his side of the story. This guy got a call from someone NOT me, and it was so easy for them to request something under my account that he did not ask for anything writing, verify who he was talking to, and on top of it, he would refund the mistake they made. I told him that i would send him my phone records which show no one calling him on Thursday, accept for when they called me and i called back. This was all after they unlawfully charged my card and took zero accountability for fixing it. He wanted me to sympathize with him b/c he has gone through a lot of fraud activities in the past. Does that make sense to you all that a business that makes mistakes is asking for their customers to be sensitive as if they are the victim but yet they are the one committing these idiotic mistakes. MY RECOMMENDATION: - They have displayed poor business practice - They do not have any security in place to access your account - Anyone can call and they will just do with out any verification. - ZERO accountability or fixing their mistakes. Once they take your money or unlawfully charge you - they will tell you its your fault. - Not professional at all - Never answer their phones other then the first week of being a customer (maybe) I did fall for the small talk but later have had to go through all this with out even being involved. I see this company getting civil lawsuits coming their way from many customers very soon. Save your money and do not fall for this type of service offering. there are many companies out there that can better provide services (I am sure). Please do not fall for the reviews. I understand they are good but they are good because they have signed up and not yet needed these guys to come out. As much as I know people make mistake but they conversation and actions after the mistakes tells me a lot of people. I question the character of the owner and the business. ***I HAD TO RECREATE MY POST SO HIS FALSIFIED RESPONSE OF PROPER PROTOCOL DOES NOT DISCREDIT MY HONEST FEEDBACK.*** read more

Having a bird in your dryer is not ideal anytime, but especially during COVID quarantine. I called another service at 9am and was promised a call in an hour... six hours later, I finally got a call and they said they could come out in FIVE DAYS. It was a challenge to find services that will deal with birds, but I'm so glad I found In Home Pest. They were responsive, here in under 2 hours on a Saturday evening, and took care of everything for us. Could not recommend more. Thank you, Mike! read more

Mike knows pest management! He is very responsive, takes he's job seriously and I really like the fact that he likes to get to the root of the cause and provide what is needed. I would definitely recommend him to anyone who is tire of using big companies with slow response time and no customer service. read more

Mike is fantastic! He took care of our problem for a fair price and provided great follow-up. Not only does he do a great job, he is a really nice guy! I highly recommend him for treatment and service. read more

We are very happy with the service that we received from In Home Pest Management. The owner is very good at what he does. He came on time, performed a thorough assessment of our home and provided us with reasonable options. He is very honest in that if you don't have a problem, he will tell you and will not do unnecessary treatments to make money. He completed the service as planned and came back to check on the work after couple weeks. This is an excellent company that provides quality service and cares about customers. read more

Mike always does a great job! He is knowledgable, friendly, and honest and gets rid of the pests with fair and reasonable pricing. Great customer service from start to finish and always very accommodating to work with your schedule. I would highly recommend In Home Pest Management for all your pest control needs! read more