Exceptional Service on Short Notice!…read more I needed a tire swap on very short notice, and Jimmy/Josh and the team at My Tire Guys completely knocked it out of the park. They were incredibly accommodating, professional, and handled everything seamlessly. It's rare to find this level of quick, reliable, and friendly service these days. I highly recommend them to anyone looking for hassle-free tire care. Thank you again, My Tire Guys!

good service was provided. I don't think that the tires cost less. they were on par with other…read moresellers.

I've been going to Sullivan for years, my go-to for automotive care and maintenance. Their work…read moreand services are very customer oriented. Careful explanations along with absolutely amazing friendly professionals. Love the staff, expertise and care. Highly recommend!

Went here a while back and they completely screwed me on a catalytic converter for an older…read morevehicle. They told me they would be replacing the entire thing and then gave me a Quote about 1k. However the quote changed when i went to pick it up. It came out to around 2.6k . The part itself is between 100-150 dollars online, so apparently i am paying for the entire service centers groceries all week!. The best part is they didnt even replace the entire catalytic converter, only half of it, then telling me the other half I should keep an eye on as its starting to rot. I was beyond livid. A few years before this, They did work on one of my tires and lost my hubcap, didnt replace it or give me any money for it. I went to Sullivans in Plymouth for decades, they were always good with service, this Sullivans is horrific and will nickle and dime you, lie to you and take you for everything you've got ; just check the other reviews. I am a local and make damn sure to tell people never to go here. They are a stain on the neighborhood.

Our 2013 Honda was making weird noises, braking unevenly. VIP diagnosed the problem, replaced the…read morebrake calipers. They also noticed that its tires were 9 years old with rubber starting to break down. It was an expensive visit to the garage, but all the expenses were listed and I compared with industry averages and VIP charged reasonable prices. This is an efficient and ethical shop that does good work.

My car broke down in an unfamiliar neighborhood, and AAA offered 3 options of places to tow it to…read more I picked VIP because it was the closest to my home. I regret that decision now! I spent a fortune to have my serpentine belt and tensioner replaced + the $250 baseline fee for diagnostics. Mechanic friends told me that I was way overcharged for the serpentine belt and tensioner, and that unless it was completely fried, that was probably not what caused my car to die in the first place. VIP then they told me that I needed my radiator replaced and that it was leaking coolant so badly that if I drove the car anywhere farther than the grocery store, the coolant could all leak out and the engine would seize up. They could fix it all for $1700 more, but they couldn't get to it for another couple of days. Meanwhile, I had to drive to my mom's house 350 miles away for a family emergency, so I opted to not get the radiator. When I drove the car home (~2 miles), I checked the coolant and there was none in the reservoir (VIP said they had topped it off). I talked to a mechanic friend, and he said there was no way that much coolant could leak out in a 2-mile trip-- just buy a jug of it, fill it up, and check it along the way on the 350 mile trip. I did that. When I arrived at my destination, the coolant level had barely budged. That seemed a little sketchy, but then... I took the car to my family's favorite repair place. They said the radiator was fine, and nothing was leaking; it just needed a new hose connector and for $50 I was good to go. They also said $1700 was an insane price for a radiator replacement. So good. Dodged that bullet. BUT THEN... I took my cat to the emergency room a couple days later and when attempting to leave, the car was dead. Completely dead-- when you turned the key, nothing. No lights, no clicking, absolutely nothing. My cat and I took an Uber home, and the next day I had a mechanic friend drop me off at my dead car. He looked at it and found that when VIP had replaced the battery (I am pretty sure I didn't need a new battery as my old one was only about a year old), they hadn't tightened down any of the screws, so it shook itself loose and disconnected. We tightened the screws (they were so loose we could have removed them by hand with no issues), and it's been fine ever since. So, TL;DR: 1. They said they had topped off the coolant when they had not. 2. They replaced the battery when they didn't need to, 3. They didn't tighten down the battery housing, causing my car to unexpectedly die. 4. They attepted to scare me into thinking I needed a part that they were going to overcharge me for. 5. The part they did fix was probably not the cause of my original problem. So yeah, I do not recommend this place.

I wish I could give you more than five stars…read more.... I went to a local shop, Eastland Motors, this week to get an inspection sticker. The mechanic told me that my car didn't pass, due to brake issues. He offered to access the brakes and fix any problems. They put a rejection sticker on my windshield. Since this effort could potentially be an expensive effort and I didn't know the place, I was reluctant. But the owner assured me that they would do a good job. So I made an appointment for the next day. Still has reservations about them doing the work. My neighbor suggested reading any Yelp reviews before moving forward. I did this and was shocked at all the bad reviews. Told them in person the next day that I couldn't do business with them, due to the bad reviews, and drove away before the mechanic could respond. Made an appointment with Direct Tire in Watertown, who I had been going to for about 30 years. They are great! Susan, the representative, looked up my car in Carfax, She found that my brake and rotors had been replaced in early June of last year by Parkway Toyota. I bought the car from them a few weeks later. They gave me a loaner car, too. Thank you, Susan and Godfrey, and thank you, Direct Tire and Parkway Toyota for being so honest!! This is why I have gone to Direct Tire for so long.

Much thanks to Kurt who went over and above in developing a completely unique solution enabling the…read morereplacement of the leaf springs on my 1960 Corvette. Bob and Kurt are the best, and there is no one else I would ever want taking care of this car!

Great service and helpful staff. Scheduling needed work is easy and the process quick! Fair prices…read moretoo.

They ripped me off for 1870 brake servicing (there was a part that was broken). My other auto guy…read moresaid he would have done this job for about $800 less and that Sullivan's prices were egregious. The manager was apologetic and nice and gave me some money (213) back, which is why this is two stars instead of one. I would avoid them for big auto services, they charge way more than a typical auto shop. I am very disappointed in them, I used to really like Sullivan tires.

Popped a tire and they did a quick change. They have used tires limited on availability, perfect…read moreplace for a quick fix. Front guy is super nice, reasonable prices.

Great place, good prices, locally owned by a very friendly and knowledgeable woman - Mell! I got…read moretwo new tires there, mounted and balanced, and they were more affordable than any other place around including the national chains. And they have a great showroom and place to wait while the technicians work on your vehicle. *and* they never tried to oversell me things I didn't need or tires that were more expensive than I wanted!

Rick was amazing and so helpful when I got into a wreck driving from TN to Boston. I can't…read morerecommend them enough. Honest and kind and he went above and beyond for me and his team was super fast.

Beware of the shop! Takes advantage of an older couple! We left a medical appointment only to find…read morethat we had a flat tire. We went over to the shop, thinking that we would get an honest opinion. When we got there, the manager said that we had a bolt that has ruined the tire and we would need four new ones. We told him we would wait and just put the spare on. He charged us $30. We moved on and went to another shop and found a small nail in the tire and was repaired within minutes for $13. Unfortunately, the manager thought that he could scam an older couple thinking we were desperate, not great business practices do not recommend.

Great prices and great service. Ordered tires online and they were delivered to Everett in 2 hours!…read moreInstallation went smooth. Would use again! Thanx

I had a pretty disappointing experience at the Costco Tire Center. I bought four new tires online…read moreand was alerted that they had an appointment for the following day. My appointment was at 2:30 pm. I arrived around 2:20 pm to drop off my car and was told the service would take about 1.5 hours. When I returned 2 hours after my original appointment time, I was then told it would take at least another hour. The original time estimate was not accurate, and in total it ended up being close to 3.5 hours before I got my car back. It would have been helpful to have a more accurate estimate ahead of time. If appointments are running this far behind, they should consider scheduling fewer cars or being upfront about realistic wait times. For a scheduled appointment, this was a big waste of time.

I Cannot recommend Alewife automotive enough! I brought my car in for an exhaust leak and a failed…read moreinspection. George and his team had my car ready for me by the end of the day. They did amazing work for a great price! Great people and very easy to deal with.

I don't know how to put into words how much I love this place and how great of people George and…read moreMike are! I have taken my clunker to them now twice thinking this is it they are going to either charge me a crazy amount or I'm going to have to junk it and some how they always find a way! I am happy every time I talk to them. They are kind and supportive and answer all of my questions! They have given more deals than I deserve and they truly just want to help you have a better day. Please please give them all of your business!!!

Tony and Kyle rock! They got our car in and out today. They know cars, Tony told us how much time…read morewe can wait to replace the serpentine belt. We had our front brakes and differential fluid changed this week, and Kyle and Tony gave polite, timely, kind customer service. I highly recommend this location and Tony and Kyle's service.

On a Friday morning on the way into Boston to work my back tire alarm came on my tire was very low…read moreI pulled into a gas station to put air in wasn't work. I made it to Sullivan tire in Woburn am Tony could not have been kinder or more helpful . Nails in my tire had to be replaced. He got my spare on so I could get to work barely late thanks to him and I went back the next morning to get new tire on. Highly recommend! Thanks Tony Thank you also Kyle