Tricky management practices. Upsell. Wasted my time. Could NOT trust office management JZ. Dentist was workable. Too bad. The office manager has my pity and contempt. Not trustworthy, would NOT do business with this office again. Done with them. read more

I've had some really bad dental experiences in the past, and because of that, I have not seen a dentist in over a year. I was very hesitant to go to another dentist because of my previous experiences, but scheduled an appointment here after searching around google. I saw Dr. Teng and Nataly, and they both had given me the best and most comfortable dental cleaning I've had since childhood. Dr. Teng was very kind and patient, and explained everything to me very clearly and answered all of my questions. I had an overall very comfortable experience, and Nataly was so thorough and funny:) I would strongly recommend this office, and have made this my primary care office. Everyone was so kind, professional, and compassionate ! read more

Everyone at Monrovia Modern Dentistry is friendly, warm, kind, and genuinely caring. They turn a less-than-ideal situation into an almost pleasant experience, which really speaks to their exceptional level of service. I'm truly grateful for the care and compassion shown by the entire team. Keep up the great work! read more

Dr K and Dr Teng are awesome. Professional and friendly. Most important knowledgeable. We felt at home. Thorough and they took us on time. Abner was wonderful too. He polished Paige's teeth. read more

As an update, after more than 10 years as a patient I could not be happier. Dr Bhatia, Chris, and the entire team at Monrovia Modern Dentistry still treat me like I am one of the family. They even gave me flowers on my birthday! I feel so lucky that I found them. read more

Dr. Bhatia and the team continues to provide high quality services. I passionately dislike all things related to dental services but Dr. Bhatia makes going to the dentist as painless as possible..pun intended :)... I recently had crowns put in. Dr. Bhatia and the staff worked for several hours to complete the job. They are always receptive to pain management and comfort during the procedures. It's especially helpful that she has Saturday appointments. I drive 50-60 miles each way because the quality is top notch. Dr. Bhatia is world class. I'm pretty sure if there was a competition of dental skill and knowledge, she'd win first place by a land slide. She answers all of my questions with opinions that are based on research. I was never curious about oral health until I started working with her and now I catch myself watching youtube videos and reading up on oral health related topics. I'd recommend checking out Monrovia Modern Dentistry (especially if you live in the area). read more

Nothing but disappointment with my dental services , I went in for implants and after spending thousands of dollars I got a plastic partial and just so unprofessional after I put all my trust on Dr. Bhatia and some of her staff. Truly in disrepair. read more

I am a senior citizen and proud military veteran. My experience recently their health care coordinator Cristina was not good. She never returned my calls, she said she was "busy and going out of town". The quotes she gave me were not transparent and misleading. I did donate $90 to their charity that gives a $300 discount for dental work. It's odd to me this person still remains with Modern Monrovia Denistrty. Some years back Dr. Bhatia did a great job with my dental needs. Sorry to say I have no desire to have any work done at Modern Monrovia Denistrty, all due the lack of professionalism and honesty from Cristina. This my own experience, I rarely, very rarely write a negative review. A correction is definitely needed from Monrovia Modern Denistrty front office, with this person or let her go. She is not being responsible to her patients. read more

I just switched over to this dentistry and I am amazed of what good care really is!! I am 43 and finally somebody cared enough to help me and teach me about my teeth!!! At 43 yrs old!! I am fi ally getting the care I really need! From the moment you walk in with all the helpful and nice receptionists , to the best hygienist ever,!! JUDY!! Thank you !! Definitely recommend and Definitely staying here! read more

The staff is always friendly and helpful. They make you very comfortable during your visit. Judy is the best hygienist ever!

High dentist and even office employees turnover which is a red flag. They upcharge on EVERYTHING and have an office manager talk to you while you're in the dentist chair to talk to you about what you need done and how much it costs. You can actually negotiate much much lower, but it's too much hassle and dishonest. I never raise a fuss, but I took off my bib ready to leave because I was sitting there for 40 min after 30 min waiting in the office. They were a little nicer after that. The pocket checking on the gums is brutal and depending on who works on your teeth, they dig that spike in your pockets to get maximum millimeters to tell you what treatments you need. (Laser, fluoride rinse, etc ) I'm ready to jump ship on this office to look for a better place. Dr. Bhatia has never treated me despite her being my dentist on my insurance, always passed to someone who's available. read more

I needed an implant, which initially went well. During a follow up, a different dentist was having difficulty. He had to call another dentist. While I waited, I was shivering and the bib was covered in blood. I walked to the receptionist desk to tell them I was leaving because this was taking too long. At that point, I was finally seen. In the end, the implant failed. The specialist who performed the initial procedure didn't understand how this could have failed. The follow up dentist likely botched the procedure. There was horrible bedside manner. read more

My family of 4 get our teeth done this office also had 3D Xray and Crown machine to can be done in house. I recommend this place Rachel N read more

Monrovia Modern Dentistry - New patient special - General Dentistry Near Me - Monrovia, California

See all

Don't go here.. decetive pricing. They Offer discounts on their inflated prices if you "donate to their worthy charity". Total rip off.

Dr Bhatia is an angel! I've been a patient for about 10 years and prior to that I had major dental anxiety. Thanks to her I am able to consistently schedule cleanings and my teeth are healthy. They staff has had lots of turnover through the years so that's been a little hard to navigate but they are usually friendly and explain costs, procedures in detail. If you fear the dentist, Dr. Bhatia will help! read more

Dr. Bhatia at Monrovia Modern Dentistry is the best dentist in the San Gabriel Valley! I have appreciated her expertise and modern equipment for several years. The staff is cheerful, professional, and patient, and the location is great too. read more

Dentistry at its best. Very friendly, professional service. Located nearby to my home and good hours of operation.

I trusted them to replace my filling. They told me if I had to do a root canal as a result of the filing removal, it would cost around $3K. I got the credit cleared for financing and the billing person asked me if I would be ok to pay that if I had to. I said, "Yes." Then he charges me for all of the $3K on my Smile Credit account. I didn't even have the work done yet. I get the filling done. No root canal needed. I call them to tell them they overcharged me because I didn't need the root canal. They told me to call back to talk to the doctor the following week. The doctor was never available. So I started paying my credit acct. Hoping they would get back to me. They never did. I moved to Rancho Cucamonga. I had to get 2 fillings replaced. Somehow this office did both of my fillings for $1300. Clearly, Monrovia Modern Dentistry is not the place to go for your dental work. Avoid at all costs! read more

Cristina, the front office staff, and Dr Bhatia took care of me as well and explained all billing and appointments in a nice patient way!

Only go to this dentist if you have half of day to waste waiting to be called in. I waited for hour and half before I decided to leave and look for an another dentist. read more

Beware, beware! Stay away from this unprofessional and rude dentistry . They up charge on everything. High turnover in dentists. They can't keep their professionals. I've decided to move my entire family to a new dentist. Take my advice stay away! read more

If I could give less than one star I would this is one of the worst Dentist places we've ever gone. Looking for insurance and they sent us here called to make sure they were on time they told us we were in 95* whether they had us waiting I went in and asked them how long they told us 20 minutes it ended up being an hour and a half and then they told us that it would be another hour and a half that wasn't going to happen so we decided not to go at all and canceled the appointment with them and we still wasted two hours of our day after reading many reviews I should've seen that they seem to be a very unorganized unorthodox and not client Oriented dentist so I will make sure to let everyone know don't ever try this dentist and wasting your time read more

Very modern technology, I like the portal they use for scheduling. Staff and doctors were very nice and easy to work with. I really would like to work with them but the price is just too ridiculous. Felt like they totally wasted my time and insurance money for going in. Part of my filling came out 2 month ago from eating. Previous dentist wanted to charge $135, I thought that was expensive . This place wanted to charge $835 for onlay. I asked if they can just fill it the old way, they did not recommend it anyway, I just laughed at the cost and left. read more

Monrovia Modern Dentistry - General Dentistry Near Me - Monrovia, California

Horrible! Incompetent, and Apathetic! Contacted Monrovia Modern Dentistry (MMD) last Friday @10AM to inform them that I needed to have the #16 tooth extracted because, according to another dentist in Phoenix, it was very infected and needed to be removed "soon". (I couldn't get it done in Phoenix, since I had to fly back to LA Friday morning.) The MMD receptionist who took my phone call while I was waiting at Sky Harbor Airport, Phx. was pleasant enough and said that a scheduler would contact me either on the upcoming Monday or Tuesday. Since, the Phx doctor gave me antibiotics, 700mg of Iburphin tablets, and Codine, I felt that I could ride the weekend and then some if necessary. Monday past. Tuesday past. No call at all! Not even a txt message! A friend of mine referred me to Dr. John Zhang on that Tuesday. This dentist called me on Tuesday night during his off-hours. And on the following day, the tooth was extracted! So did Monrovia Modern Dentistry ever contact me, ever set up an appointment! No. As of Saturday morning, 21 August, I have not received any message from them. If you have an emergency, I strongly advise you to find another dentist's office since this one is clearly apathetic and unprofessional. read more

Waited for 30 minutes, they can't finish my dental work due to over booking. They rescheduled me for a later date and then told me doctor changed her schedule so need to change my schedule again. I told them my availability and they told me "there's nothing we can do" read more

The worst dentistry I've ever been. Just waisted my time. My appointment was for regular cleaning and they refused to provide me a regular cleaning, because i had deep cleaning in my record previously. In fact i did regular cleaning last time with them. Folks be careful with that type of dentistries, they are ripping off clients by pushing you to buy unnecessary services. read more

The bridge they made for me ( incorrectly) will not stay in my mouth. Like used cars salesman they keep adding more costs on.

If I could give them no stars I would.This place only cares about making money. They are unprofessional and don't listen to your needs. They push unnecessary procedures and took 2 hours to give us a treatment plan where they included things just to hike up the cost of the treatment. They don't go over what your insurance covers instead find ways to charge you more to maximize their profit. Dr.Youssef was very pushy and I felt like we were dealing with a sleazy saleswoman. If you are ok with paying money for unnecessary dental treatments then this is the place for you. read more

They push for unnecessary major works, and did a poor job. I went in for a routine cleaning, and came out with an overlay which caused tooth pain and sensitivity for months. Eventually the overlay has to be removed and I had to have root canal and crown. read more

They continuously push unneeded procedures. I called several times clarifying a regular cleaning a they pushed a deep cleaning day of on me. Do not come here. read more

Best dental office I have been too. Everyone is so kind and caring. And my dental work is perfect. Thanks for being the best.

I am, frankly, shocked at the bad reviews I am seeing. I have had nothing but excellent care here. Dr. Bhatia is wonderful. Every procedure has always been carefully explained to me and I've never been turned away for any kind of treatment. Upselling? There are many new innovations that have improved the quality of dental work. Wouldn't you expect that they'd make you aware of those? I'm grateful that the staff is willing to put their health on the line to see that we get proper treatment during these uncertain times, especially with Covid cases increasing exponentially. read more

Thank you Monrovia Modern Dentistry! I'm not much a fan of dentists or doctors.. so when I find one I like and make it easy for me, I stick with them! Shout out to Dr. B, Chris and the whole team! ps. thank you for my birthday balloon! never in my 34 years of life have I got a balloon for my birthday from the dentist! read more

I'm honestly terrified of the dentist but I figured I had to face my fears eventually. I came here for an exam and recently came back to get my fillings done. Dr. Cody examined my teeth and I was so surprised by how efficient he was. He recommended I come back to do my fillings so I schedule another appointment with Dr. Cody to get my fillings done. He is seriously the numbing master. When he was numbing my mouth for my fillings, he was so gentle and it was less painful than I was expecting. He removed my metal fillings and filled everything while constantly checking that I wasn't in pain. 11/10 would recommend Dr. Cody. Super efficient and personable. read more

I went to this dentist recently for a teeth cleaning and exam. I had not been to a dentist in some years so I was anticipating it needing to be a deep cleaning. However, the deep cleaning was $899!!!!! And I was told I would only able to get one side done for the first visit, and would need to come back for the other side. This cleaning was in no way a "deep clean". She did the basic scraping, and some additional deeper gum scraping. Nothing more. It was done in less than 15 minutes. They are charging $284 PER SIDE. In what universe is that an acceptable amount for half of my mouth to be "deep cleaned"? And of course, it was not covered by my insurance. They also charged me $76 for the dentist to talk to me... half of which was not even about my teeth. I am absolutely in shock that a business is fine with charging regular people this much money for a service that is not a root canal, not a filling, just a very short and not thorough "deep cleaning". This is what is wrong with the healthcare industry. read more

We went ONE VISIT and our dental benefits were all used up. In decades of going to dentists this had never happened.

Quality customer/patient service here. I had some hesitancies about new dentists and changing care but Dr. Val and Natalie have been exceptionally kind and helpful. Thank you!! read more

I'm so grateful a friend referred me to this practice. I felt well cared for, informed, and assisted in making the best decisions for my health. The new patient special ($59) was so thorough and has made a loyal costumer out of me. read more

I gave them one star. They have bad communication skills. I pay $1500 thinking that is co-pay and the insurance will take care the rest. so that was not the case. I asked her are you sure because I don't like to have surprises she assured me that was all I needed to pay. They did not tell us what the insurance would pay. They book the appointment for the surgeon and did not discuss anything else they called me and told me they wanted me to pay $390 for the surgeon. So I hotfoot over to the dentist and told him I want my money back. She says I have to pay for the lab work for the temporary partial and whatever is left they refund it to me. And one more thing the girls on the desk they do not knowledge you their faces are on the computer and the phone they don't welcome you they let you stand there like an idiot for a few minutes and tell you to sign in. read more

I visited Monrovia modern dentistry back in February this was my regular dentist and I was in a lot of pain from a filling that they had done back in 2019, I was seen by a great dentist no problem there told me that I need to schedule for periodontal maintenance and I need to go out front and schedule my appointment which I did I gave them my availability they scheduled me on a Saturday perfect that works for me. I get a call at 4:42 PM the Friday before my appointment from the manager Rose telling me that I was scheduled incorrectly and that I was not going to be able to be seen by a hygienist which was the only reason that I was coming in. She told me the next available appointment that she was going to be able to schedule me with some time in April which I was not having because my mouth is in a lot of pain and they basically weren't able to help me. With that being said I had to find another dentist-In which I did and to my dismay it did not work out they ended up being worse than Monrovia modern dentistry. I received a phone call from Karina last night at approximately 530 telling me that she saw that I had been to MONROVIA modern dentistry and there had been no follow she wanted to know why I explain the situation to her I let her know how disturbed I was by the rudeness and the unprofessionalism of the manager she proceeded to apologize and let me know that she could handle the situation for me. She proceeded to try to schedule me for many appointments and was not able to do so with the explanation of my hygienist only work certain days certain hours that don't work with your schedule and we are shortstaffed. I get it we're all shortstaffed I'm in the industry as well the healthcare industry I am well aware of the staffing issues at hand but that's not my issue at this point I am the patient I need to be serviced and you are giving me the runaround she told me she would call me back today or tonight with an appointment. Again to my dismay I am met with more resistance because now what she was originally scheduling me for it last night is apparently not what I'm due for and she will not offer me that appointment and the only appointment that she's able to offer me is in the middle of June approximately the third week. When I explain to her what Dentist had told me she basically told me that makes no sense and she proceeded to keep saying that as if I were lying. At this point I explain to her that I wanted her to notate on my chart that I never wanted to be called by Monrovia modern dentistry again I was going to be doing the yelp review and that I was very disappointed in the service that I had received. Please take into consideration that short staffing it's an issue everywhere but us as patrons should not be bothered by that concern also it is not our fault that the staffing is not there we need to be accommodated no matter what I will be reaching out to a higher power eventually when I figure out who this is because apparently according to the manager Rose she is the end all be all of Monroe via modern dentistry and she has no boss. I will more than likely be going in in person and talking to the dentist and owner Dr. read more