1. Smile Duarte

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Duarte, CA

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Smile Duarte

4.7 (14 reviews)
Closed • 10:00 am - 5:00 pm

Services - Smile Duarte

Cavity treatment

Crown cleaning

Dental exams

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3 years ago

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Eduardo P.

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2 years ago

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Eduardo P.

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4 years ago

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Eduardo P.

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4 years ago

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Eduardo P.

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5 years ago

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Eduardo P.

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7 years ago

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7 years ago

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Eduardo P.

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7 years ago

Best experience ever ! Very painless and friendly staff specially Johanna she's the sweetest person ever

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Eduardo P.

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7 years ago

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Eduardo P.

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7 years ago

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Eduardo P.

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8 years ago

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Eduardo P.

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11 years ago

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Eduardo P.

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11 years ago

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Eduardo P.

Johanna thanks for your kind words..

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Ask the Community - Smile Duarte

Which insurances do you accept?

Thanks for reaching out to us. We do accept all PPO insurances and we are also Medi-Cal providers.… 

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My kid has been coming here for a few years and we couldn't be happier with the Drs/Staff. They are…read moregenuinely kind, understanding and professional. When I tell my kid it's time for the dental check up, he seems just as excited as going to the toy store. The dental office is clean, bright and very welcoming. Appointments are easy to make, we're seen on time and we are done in no time. Excellent dental office!

I was a patient of Dr. Howard's from 2024-2026 for Invisalign. Dr. Howard and his team were…read moreabsolutely amazing throughout the entirety my treatment. As a full time working adult, I really appreciated that each visit was quick yet thorough and there was clear communication on when visits were expected to be longer than others. I was always offered extra care items like tray cases and chewies (which is constantly lost) which I never got at the orthodontist I went to when I was younger. The space is very clean and inviting and all the people there are very friendly and professional. I highly recommend Dr. Howard and his wonderful team for your orthodontic needs!

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Been coming here for so many years and everyone from the dentist to the receptionist are just great!read more

I've been coming to this practice for about 10 years, and my husband, children, and I have all been…read morepatients here. For most of that time, I've truly loved the experience. I have absolutely no complaints about Dr. Natividad himself--in fact, that is what makes it so difficult for me to write this review. He is kind, patient, thorough, and provides wonderful care to our entire family. My kids genuinely love seeing him, and we have always felt confident in the care he provides. Unfortunately, over the last few years, I've noticed a significant decline in the customer service from the front office staff, as well as a growing lack of appointment availability. When trying to schedule routine appointments six months in advance, I've often been met with an attitude that makes me feel as though I'm inconveniencing the staff simply by asking to look at available dates. More recently, I've also received multiple calls asking whether we are actually coming to our appointments and being told that if we aren't, the appointment will be given to someone else--even after I have already confirmed the appointment through the practice's text confirmation system and verbally confirmed it with the office. The tone of these calls has felt unnecessarily rude and pushy, rather than helpful or accommodating. I also recently needed to reschedule a routine cleaning. I explained that I was completely flexible and could come any day or time, yet I was told that if I canceled, I wouldn't be able to be seen for another six months. I understand that availability can be limited, but being unable to reschedule a routine cleaning for six months when I have an open schedule feels unreasonable and leaves very little flexibility for patients when unexpected circumstances arise. I've overlooked these issues for the last few years because of how much my family and I value Dr. Natividad and the care he provides. My children especially love him, and that has been the biggest reason I've hesitated to look elsewhere. However, the front office experience has reached a point where I'm seriously considering finding another practice for our family. I truly hope the office takes this feedback seriously. The front desk is often the first interaction a patient has with a practice, and unfortunately, the current experience can come across as though the attitude is, "you need us, we don't need you." Patients should feel welcomed, respected, and accommodated--not as though they are an inconvenience for asking questions or trying to schedule care. I would really hate for our family to leave a practice we've been loyal to for nearly a decade and where we genuinely love the doctor. I hope the front office team can improve their communication, professionalism, and willingness to work with patients, because we would much rather stay than have to find a new practice.

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Beyond happy with my experience at Arcadia Pediatric Dental Practice. My nieces have been coming…read morehere for years and when it was time to schedule my daughter's first dental appointment I decided to bring her here as was recommended by my sister in law. Scheduling was easy and efficient. The front desk staff was welcoming and personable from check-in to check out. Dr Brian was thorough in his examination of my 19month old and did an amazing job in educating my husband and me on proper dental care for our daughter. About a week later we received a thank you letter for our visit (what a classy touch). I feel confident that my daughter's dental health will be in great hands for many years to come.

I had such a wonderful experience with both the pediatric and adult dentistry teams at Arcadia…read morePediatric Dental. Yes, they also take adult patients! Dr. Eddie was amazing with my 2.5-year-old and even gave me tips for his dental care. I thought it would be impossible to get my son to open his mouth, but Dr. Eddie worked his magic -- he completed a full checkup and a cleaning while my son stayed calm and comfortable. I also saw Dr. Cindy for myself. She was incredibly kind, very thorough, and gentle. I usually get very nervous at the dentist, but she made everything feel easy and stress-free. Karla (dental assistant) was caring and supportive during both visits, and she made us feel comfortable right away. Ana at the front desk greeted us so warmly and made check-in effortless. You can tell they both genuinely love working there. I love that this office is a one-stop shop for both pediatric and adult dental care. It made our visit so convenient and reassuring. It's rare to find a place where every person makes you feel truly cared for. I'm so grateful for the entire team and highly recommend them.

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