I've been coming here monthly for a while now, and it's truly my go-to place for nails and…read morepedicures. Sabina always takes such great care of me, and she makes every visit feel relaxing and enjoyable. The whole team is friendly and welcoming, which is why I keep coming back. The cost is the same as everywhere else, but the service and experience make it feel like so much more. My nails and feet always look and feel amazing afterwards. It's so important to take care of your feet and give yourself that little bit of self-care time. Making this part of my monthly routine has been the best decision--I always leave feeling refreshed and taken care of. If you're looking for a place where you'll feel comfortable, valued, and treated with care, I can't recommend Sabina and this salon enough.

Going on my 5th year as a customer and I'll never go anywhere else unless they make me. I love it…read morehere. Tom always takes great care of me and I've never been unhappy with any service from anyone if I have to pivot from my regular service provider. They are all the outstanding!

Went with a group of 6 other ladies to get pedicures before a trip and had a great experience. They…read morewere very accommodating to our group size and provided great service to everyone! The salon is very clean and relatively modern and they were all polite and very thorough in their work. I got the signature pedicure and the massage and scrub was lovely. They had a good selection of colors and offer dip and gel too! Overall would recommend!

Worst experience of my life. Don't go. The gentleman giving me a pedicure was rude, impatient, and…read morefrustrated. He no customer service skills. I asked the person sitting next to me if I'd said something to set him off because I was so surprised at his treatment of me. Will not be going back.

Nice staff, easy to get in, clean. They do a great job on gel & dip so I assume basic manicures as…read morewell. Been going there for over 3 years.

Writing this on behalf of my wife, she said this place did the most amazing job on her nails. If…read morefact it's been over a month and her nails are still intact.They looked amazing from the start,they way they took their time and the service and quality they provided made them look so amazing. Definitely will go back anytime in the area, so to all the ladies looking for a great nail salon. Check them out , you will not only be happy that you got great looking nails , but that you also recieved great services for the money you paid. Worth every penny

By far the BEST manicure I've ever had!! Cannot recommend them enough! Salon itself is super cute…read moreas well!

I have been to Gossip and Gloss several times and it definitely never disappoints. I have seen both…read morenail technicians and they both do an excellent job. Gossip and Gloss is know for their dry Russian manicures. These focus on cuticle work. They take extra care to always make sure your manicure turns out perfect. There are lots of colors to choose from and they can also do nail art as well. If you want a quicker manicure you can also choose an express dry manicure. They offer pedicures and makeup services as well. Their prices are comparable to other shops in the city. There is also parking out front which I appreciate. If you want an amazing experience you will not be disappointed.

Beautiful salon!!! I got my nails done by Vivian and she is the BEST in the business!!!! I will…read moreliterally trust no one else with my hands!! She is so personable and professional!! I'm glad she is in such a gorgeous space to create her work. Give get a try, you won't be disappointed!!

I'm not a girly girl. I'm horrible about keeping my hair and nails up. Tina is amazing at nails…read moreand makes you want to come back. Her gel manicures last forever ańd she's quick and does a fantastic job. They actually manage to look great despite all the rough and rugged things I do. As far as hair goes, my sister goes to Paula and her hair is gorgeous every single time! Beautiful and convenient salon and pricing is great. I would definitely recommend!

This place was great. Family run and did quality work. Lots of color options and had great…read moresanitation processes in place. The lady that did my nails went above and beyond that everything was exactly how I wanted it.

I love going to this salon. Amy always remembers my…read morepreferences and really makes me feel like a priority. Amy often makes me a custom color or design. I just show her a pic and she does the rest! It's top notch service in an unassuming strip mall!

I first came here about 3 years ago. My friend Claudette agreed to do a make-over hairstyle for me…read moreas I made an appointment to get my first professional headshot taken (at age 40+). I had never had my hair colored and usually got it cut at Great Clips. I trusted Claudette completely and asked her to do whatever she thought would look good. BOY did she do an amazing job! The result was my profile pic. After that, I tried to save a few $$ by going to a Groupon place. It was OK - but once the highlighting was repeatedly done, I was essentially a blond. NOT COOL. So I returned to Claudette and have never stopped going. Every session with her is perfect. Always something a little different and she always takes her time and does things right. NO SHORT CUTS. I highly recommend anyone wanting a great cut and color to go here. If you're unsure of what you want, trust Claudette to know what to do and to make you look FABULOUS!

Awesome salon; I've been getting my haircut here for some time, and my experiences have always been…read moregreat. The clientele seems to trend older, but I know there is a significant base of customers from local Otterbein college. My hairdresser is Donna, she always does an amazing job. No matter what new or different style I ask of her, she always gets it right. She knows her way around some clippers.

I never place reviews after only one visit, so I had two massages at Papillon Day Spa. It's a small…read morelocation, but well-kept, clean and comfortable. Reception was super friendly and even fit my first visit in on a same-day appointment. Both visits were performed by Montana. I was given plenty of time to get changed and comfortable without feeling rushed or taking too much time. A ground-level heater made the massage table comfortable. It was also nice to finally find an LMT that used a reserved amount of oils/lotions so you didn't feel like you were walking out of the spa covered in Crisco. Montana asked me about problem areas and focused efforts on those muscle groups, applying just the right amount of pressure, checking in throughout to make sure everything was just right. I've tweaked some things in my back at the gym and these last few sessions have really helped. This is my new go-to spa for massages. It's ease to book the same week which works really well with my schedule. Montana and the staff are awesome!

I was excited to find a place that was open on Sundays. Unfortunately the woman doing my pedicure…read morewas late but they did give me a discount for waiting. I scheduled a Papillion pedicure but don't think I got all the steps that were offered. I had to ask for the scrub and massage. Disappointed in both because she only did my feet and ankles unlike other places that do your lower leg. The place is nice and convenient.

Their costumer survive sucks and is extremely unprofessional. We bought a gift card LINKED on their…read morewebsite as a gift. They refused my mother in law service. They have little to no explanation to why they won't accept it. We contacted the company linked through their website and they are saying crystal nails is at fault. Crystal nails is saying it's the company's fault. Nobody wants to refund the money and keep pointing fingers at each other . Crystal nails should value their costumers and refund us and figure it out because they affiliated themselves through their website. They have lost our business and I do NOT recommend. If they don't want people to buy the gift cards online they need to take it off their website. That is not the customers fault.

The staff are very kind and I enjoyed my experience at their salon. The issues I had are with their…read moreproduct. I had a gel mani pedi at 4:00ish on a Wednesday and by Wednesday evening one of the nails had pealed off my hand. By Thursday evening 5 nails had pealed off and as of this review 6 of the nails have come off. I am hopeful they will provide a refund.

Very nice staff and service! My feet look great. Will definitely be back! Highly recommendedread more

Katie does really good on the pedicures! Katie takes her time…read more Tree? or Tee? does a wonderful job on gel manicures Katie is the best at Pedicures