They didn't do what I asked and it was very hard to communicate with them. I actually wound up going somewhere else to get the designs on my nails since they totally skipped me wanting that part. They were nice enough but definitely over priced. I only went cause my friend was paying, I'll won't be back. I'll stick with my regular place, cheaper and better quality work. $115 dollars for a pedi/manicure gel nail polish Also don't know why my profile says Cali, I am in maryland read more

Me and my best friend went to Monas Nail Salon today and IS4 a black and white French manicure that was it nothing really bad and my best friend only wanted a couple lines put on her nails She had her nails done by another salon but she just wanted a couple of lines added . Upon entering, they just acted really shady. They were talking about us. You could tell because they didn't like my best friend son being in there. My best friend son was using the bathroom and I guess that they thought that he was in there too long so one of the ladies just open the door on him and he was using the bathroom. Then. The older man that was working on my nails just got out from the table and didn't even say anything so I was just sitting there wondering if he was going to finish my nails. I ended up asking the lady that was on the phone if he was coming back and she said oh no one of us is going to have to do the lines on your nails I said well why didn't he tell me that I ended up just paying for what? Was done and they never finished my nails. They didn't care and the one lady that was on the phone didn't even have a client with her that she was working on, so why didn't she do the lines on my nails and on my best friends nails? From the gate they were just. Very ignorant to us. I will never go back there and I will tell people not to go there. And the only reason that I gave him one star is because I had to. They are some very rude and ignorant people in that salon. read more

Brought my daughter here 8.9.20. It was my first time coming here but I have heard lots of good things about it. She got a full acrylic set with gel polish for $45 - pretty standard. We had an appointment scheduled for 2:00; however, she didn't get in a chair until about 2:30. Having said that, apparently they were understaffed today due to some type of disagreement with 2 of the other nail techs who ended up leaving. Anyways, everyone was very friendly - customers and employees. You can tell they had a lot of "regulars," but they didn't make me or my daughter feel any less welcome because we aren't "regulars" (yet). They did a phenomenal job on her nails - perfectly shaped, picked a nice age-appropriate length and color, etc. It was an overall good experience and we booked another appt in a few weeks. They were sanitizing the chairs and equipment between clients so that was good to see! read more

basically stating the same thing another reviewer said . I got a pedicure. The gentlemen doing my pedi , I assume doesn't know how to paint so I am sitting here waiting for someone else to paint my toes . I came in and waited 20 mins. When the gentlemen was ready I went to the back. He was finishing up the pedicure of a mom and daughter duo . He didn't change his gloves & they don't use new tools for each client. I asked him to change his gloves & he did . He poured lots of acetone in a container and wiped everything down before using it. I still believe this is unsanitary . The mom and daughter duo got their toe nails painted by someone else ... she's also doing their fingernails. The gentlemen is done with my pedi so now so have to sit here and wait for someone else to come paint my toe nails. It's been over 20 mins .... The owner seems nice , like she has good clientele. I don't think Id return tho . Unsanitary w sharing tools & long wait . They should focus on one on one time with clients. read more

This was my 1st time going to Mona's Nail Salon. My cousin recommended the salon. Hadn't been having much luck with finding a salon in Harford Couny that shapes my nails the way I like or are great with designs. Well today I think my search is over. Had a good experience at Mona's salon. Mah... is hilarious and kindhearted hearted. Ms. Su took great care of my mom ans and Monique shaped my nails how I like them. Stopped getting my nails done for a while because of endless issues with not getting what I paid for. I got my monies worth at Mona's. Great job ladies, thank you for the great service. read more

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I love Mona's. It's my favorite nail salon in the area. Staff is super friendly and efficient. read more

Mona's Nail Salon - Nail Salons Near Me - Edgewood, Maryland

Booked my appointment with one of the young ladies for 10am on a a Saturday. Upon entering the salon I informed one of the ladies that I had an appointment for 10am & was placed in one if the salon chairs to wait. I waited 20 minutes & was then moved to a different salon station chair. I waited some more & was moved to yet another salon chair still not serviced. It was going on 40 minutes of not being serviced by the young lady who I booked with she wasn't even in the salon at all. I asked her sister how long would she be because my appointment was at 10am and it is now going on 11am. Her sister called her & she did not pick up the phone. I left the salon at 10:51 unserviced because the young lady I booked with was not at the salon at the time of the appointment booked nor did she answer the phone. Highly unprofessional read more

I love my nails so much! Monas did a wonderful job giving me what I was looking for! They are always so personable and fun read more

Mona's Nail Salon - Full set - Nail Salons Near Me - Edgewood, Maryland

Would never ever go here again. I arrived on time for my 1pm appointment (pedicure, fill in and designs) and waited another 20 min before I was able to get My pedicure which was not done by the person I specifically scheduled my appointment with but some random guy who did a NOT great job (kept dropping my foot, polish is clumpy and all over). After the not great pedicure I set and waited another 40 minutes while the person I had an appointment with did someone else's nails. No one acknowledged my waiting. Eventually I just paid for my bad pedicure and left. I'm really disappointed at the terrible service. I would never recommend this shop. At no point in my experience in this trash shop did anyone acknowledged or apologize that my appointment time wasn't being respected. Go somewhere else. read more

An exquisite salon. I've been a customer at Mona's for years and I absolutely love when they do my stilettos. They always provide me with the most beautiful and most sharpest stilettos. They're inexpensive and have a speedy service. Very friendly and professional staff. The place is clean and aesthetically pleasing. They also assist you with any design ideas if you're not sure what you want. read more

Mona's Nail Salon - Nail Salons Near Me - Edgewood, Maryland

Came to get a pedicure and a fill in, spent two hours of waiting before I left with a painful pedicure done with no polish and no fill in. I spent most of my time with my feet soaking in water waiting for someone to start my pedicure and more time waiting for someone who knew how to do gel polish. I finally got fed up and just left. While being told to wait one more minute, 1 more minute there is like another 15mins. Thanks for stealing what little time I had to destress! I will NEVER be back!!!! read more

By far the best nail salon on the Joppa Edgewood area. I came across Mona's after walking into a local along and being told I would receive service right away and instructed to just sit down and pick out my polish.... After waiting over an hour and politely asking if I should go somewhere else they insisted I sit and wait because they were ready for me, I was insulted and checked out nail salons on yelp and found Mona's, I called they answered told me they would be ready to start my nail set in five minutes, and they were! I walked in instructed to pick a color and have a seat with the technician. Not only were they polite, honest, and sweet but they also did an amazing job at a very reasonable price! I worked as a cosmetologist in my youth and have experienced the best and unfortunately the worst salons, I suppose I could call me a seasoned vet. I usually do my own sets at home but when I'm in a pinch or want both hands to look equally perfect (which is hard to do if you're not ambidextrous) I will go to Mona's. I was about to give up hope on The Joppa/Edgewood nail salons, every experience was HORRIFIC, until I went to Mona's. Thank you ladies you turned my bad day around! Just for being honest and taking pride in your work! read more

I love this nail salon they are nice and welcoming. Always will come here. They help with my ideas for new nail ideas and make my nails look amazing for events. read more

don't come here !! first they will start your nails then start some one else's ( basically trapping you so you can't leave ) and they rush ! i got gel and the man after i was done told me to dry it on a fan . i'm thinking oh okay maybe this is something new or he's just trying to get me in and out , whole time he used regular polish!! and still charged me for gel . i wish i still had the pictures but it was peeling so bad and looks awful i definitely will never come here again . read more

Every time I come hear customer service horrible..you have to tell them how to correctly do your nails..the daughters can do some good nails..but there rude they only speak to who they want and ignore you when you ask a question..today I came in with my daughter and friend they keep going up on prices and won't tell you.. I feel like there ripping people off in a pandemic..the fill in is now 25 and the father lied about the price so if I wasn't there with my daughter he told her 25 for the fill in and an extra 3 dollars..not only that I have to tell them clean underneath my nails they be all different..the father cut all my nails off my real nails didn't think it was a problem at all..MONA PICK AND CHOOSE WHO SHW DO FOOD NAILS ON AND WHO SHE DONT..guess I'd you a new customer you gt shitty service read more

I went to Mona's because my mom and sister usually go there to get their nails done. When we got their it was the two older people, which I assume to be the mother/father and husband/wife. We were the only ones there so we got serviced very quickly. My sister asked for stiletto nails and I asked for coffin nails and we were serviced by the mother/wife. My mom got square nails and was serviced by the father/husband. Getting the full set was no problem until it came time to finish them. The mother/wife buffed our nails with the same exact buffer and it looked worn and was barely working. She was heavy handed, so my sister ended up getting her cuticles severely scratched up and red. She used some electric drill to get the extra acrylic underneath my fingers and ended up knicking my pinky to the point where it bled. She had acrylic all on my fingers and didn't even bother to remove it. The father/husband did my paint job, which was horrible. My cuticles flooded, I had bald spots of missing polish, and it looked as though a kid had done my nails. Even after his "clean up job" my nails and cuticles still looked horrid. They charged me $27, and even though my mom's nails came out very nice and clean (father/husband did her paint job) and my sister's paint job was very nice (mother/wife did her paint job) I will be going elsewhere. Luckily for me I had my own nail clean up brush and acetone at home so my nails are presentable when I leave my house. I'm extremely disappointed. read more

Mona's Nail Salon - How my nails looked when I left. Had to scrub off the acrylic on my fingers and clean my cuticles because they didn't bother - Nail Salons Near Me - Edgewood, Maryland

I went with my daughter and even though my experience was okay my daughter had a terrible experience. Her toes were cut uneven and were bleeding. One may even be infected. read more

If i could give this place -10 stars i would. I went in for a filling and a pedicure with my four-year-old and these people made me wait 20 minutes which is not a big deal that's normal but when I finally get my pedicure done they were so anxious to get my four-year-old child out they decided that all they were going to do for my pedicure was take my toenail polish off and then rub my foot for not even lying one minute and he said I was done so I got up I left I paid for my my $10 nail polish removal and then I left and I was told never to come back I would absolutely never come back to this establishment again it is awful to customer service is terrible and I do a terrible job on my nails any other time I've been there please do not bring them to this terrible establishment and I would never recommend this place to anybody. read more

If I could give zero stars I would. I called before coming to their nail salon and the gentleman who answered the phone made it seem like they were not busy and told me to come now.. I was in the parking lot. Upon entering the store they only had 3 techs. I offered to come back at 2pm and she said she would take me now. She sat me in the chair and did a quick file and then proceeded to soak me in acetone. A gentleman then come in after me and asked if they were busy to do a mani pedi and they again said no!! Smh After waiting there for nearly 20 minutes of soaking another lady comes in and gets a pedi and my nail tech decides to do her toes!!!!! While I'm still sitting there and the man hasn't been serviced either. I walked to the front of their store as I was going to pay for what got done.. I was not addressed so I left their store. If I could give this place ZERO stars I would! I absolutely do not recommend anyone to go here as this is not the first time I've had an issue with this location. Save your money and go to Vincent at Hi-Tek nails right around the corner! They should be ashamed of the service they provide as it seems they are just wanting to take anyone at this point and are money hungry! DO YOURSELF A FAVOR AVOID THIS NAIL SALON PERIOD! read more

Mona is very rough and hard when she's doing your nails. She doesn't take her time and it hurts. She doesn't say sorry when you say ouch or if she makes you bleed. She even keeps the equipment that has blood on it( gross) the work is poor my nails were in even and very chunky. She acts as if the customer is wrong when you say it's not quite the right shape. And if you ask her can she try and re shape she gives you more attitude and gets even rougher on your hands. I would save my money and go somewhere else. read more

The nail job they do is good but the customer service is horrible. My friend and I went to get out nails done and stood there In the entrance way for 25 minutes before anyone acknowledged us. I understand we were walk ins and they all had customers but no greeting, no smiles, and they didn't even ask us what we wanted. read more

Nails were different sizes, Bigger on right hand and smaller on left. Politely asked to make sure they were the same size and got attitude. Clear coat was put on my nails and something black was in it and got on one of my nails and had to be redone. Mona got an attitude and started slamming things because she had to fix it. After she walked away, I asked her mom if she was mad at me? She smiled/giggled and said nothing. So, I basically just sat there and held back tears because I was upset. I left with my thumb nail way longer on one hand that I had to file and fix myself because I was afraid to say anything. My nails are also thicker on one hand and look kind of weird. I have always been respectful to them and gave them a second chance with something that made me upset at a prior visit because almost everyone deserves a second chance and because of the convenient location near my house but after this experience, I will never go back. read more

Today I got my nails done and it was the second time they have sliced my finger open while filing because they weren't paying attention. They have the TV on, which is ok, but they should be watching what they're doing. And they always make my nails way too short. I say I want them short but not super short and I say I want them round beforehand so she can make sure not to make them too short. A couple of my nails literally look ridiculous right now. It's not like I'm going to say fix it, because it would take forever and I've already been then for 2 hours. Plus the customer service is absolutely terrible. I used to go here regularly but I'm not coming here again. read more

The pedicure I got was okay. It wasn't impressive but since I was visiting from out of town, it met my immediate needs. The service was definitely lacking. The technicians were slow and not very attentive. I was left with my feet soaking for long that they started to prune. I can understand waiting if the shop is busy and all technicians are busy, but that was not the case. I wanted to get a manicure as well but after being in there for almost 2 hours, I decided against it. read more

I have had similar experiences of overt discrimination, hostility, poor service and price gouging. Each visit no matter what time of day required an hour or more wait while those who were favored moved ahead. Also the mother is so hostile its unbelievable and she drives the performance and behavior of the daughter MONA and the husband. She speaks in such a condescending manner you question where she learned the business ethics to serve customers. Each time I was quoted a price that was not on the price sheet and regardless of when I returned it was never early enough which required apparently more work. This salon appears to cater to the Caucasian customers and anyone who looks different is ostracized. And if you question why the price changes the mother and dad become more hostile and provide the most asinine reasons. I have tried to make a formal complaint of discrimination but have found it difficult to find a state agency that oversees the performance and service of nail salons. I will keep looking because no paying civil customer should be treated with such hostility, disdain and poor service. The only qualified nail person is Mona but she is manipulated by the mom and dad who tell her what to do. They both should retire if they don't want to work with people of color. They give Mona's a bad name and have ruined Mona's reputation. Mona's work is excellent but it does not justify the treatment and poor customer service extended by the mom and dad. I would sincerely recommend you not go there. Spend your money some where else where you are valued as a customer. If MONA's don't want to work with all people and treat everyone equally they should close this shop and give someone else a chance. There are not many salons in this location and we as customers would be the better for it. I work very hard for my money and should be treated accordingly and we should not have to tolerate store owners that would treat us otherwise because of personal prejudices. read more