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    Services - Monarch Powersports

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    Recommended Reviews - Monarch Powersports

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    8 months ago

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    Ask the Community - Monarch Powersports

    Ultimate 4x4 and Accessories - My Jeep

    Ultimate 4x4 and Accessories

    (13 reviews)

    Absolutely not Dakota is extremely rude. Terrible customer service. I ask him to help me find a…read moretire carrier for my Jeep that will work with my bumper that I have and he came out to look at it and told me what he had available which was a attachment to raise the tire carrier up. This option still puts the weight on the door. I had explained that is what I did not want. He said there is no other way. I explained there are options for seperate tire carrier that mount to the frame or bumper. He repeated himself advising me to buy what he had in stock and add the tire to existing door but adding his attachment. I reviewed with him again that is not what I want I do not want the weight on the door. He got very short with me and treated me like I had no idea what I was asking for. For me to have to explain to a salesperson at a 4x4 place there are other options makes me feel he is not very educated about his job. Nor do I want to take this persons advice if they don't know there job well enough to help with such an easy request. I said how can you be a 4x4 store and not know this is possible to add an accessory to the jeep. I'm confused. I thought this is where I needed to come to get help. He treated me as if I had no idea about my jeep and kept trying to push me to buy what he had in stock and gave no other options to order a part through them. He told me that I had an attitude. I said I don't have an attitude I'm frustrated cause you keep trying to push me to buy what u have In stock and I have said NO twice I'm looking for a accessory gate tire carrier to add. He said he couldn't help. I had experienced the worst customer service from Dakota. I would never recommend anyone using this store. He needs reeducation on customer service and how to order parts that customers are looking for rather than just pushing what's in stock. Terrible experience today! This is not my first time buying parts for my jeep and to be treated like I have no clue cause I'm a girl is appalling As I look through the reviews they have also spoke down to sue. Sue was the only other woman review posted. All other are mostly good reviews from men. Maybe they treat men with respect. Dakota did not treat me with respect today.

    I took my truck in to be looked at for a steering problem that I thought they were going to be able…read moreto fix. During some discussion and talking about what the problem might be, the staff suggested they take it for a spin, look it over and give me the best suggestion for fixing it. They were honest, upfront and clear with their suggestions for the repairs. Unfortunately for them, those parts had been replaced a few months prior and were still under warranty. I wasn't able to utilize them for the repair, but want to give a huge shout out to their customer service, professional conduct and honesty in my dealings with them. I would definitely come to them for any off-road upgrades or repairs just based on this experience.

    Cutler's - Big boy snow blowers

    Cutler's

    (31 reviews)

    Do you need a snowblower? You can get one here of any size and any application. Suzuki motorcycles?…read moreMowers? Garden tools? Parts? Accessories? Cutler's is pretty complete. They are an EGO dealer and supplier and that's why I was here, to get a replacement part. I previously ordered a part for my EGO snowblower online and got it for cheap and it came in a timely manner. This time I went directly to the store because I needed the part today. Was pleasantly surprised to see how complete their inventory is. The service was friendly. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

    awful experience! I ordered a chainsaw, simple enough? After no shipping confirmation I reached…read moreout, they were delayed in receiving them. Reached out again delayed even longer. They offered a floor model, I did not want a floor model, however accepted. The same customer service person, we Will ship immediately and send confirmation. The next week I ask if it has been shipped, nope!!!! We will look into it. I then cancelled order immediately I get a response, we are ready to ship. Three weeks have passed already and I need the saw in two days. If you want to order and never receive your item this is the place.

    Monarch Powersports - motorcyclepartsandsupplies - Updated May 2026

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