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    Edge Powersports

    3.2 (33 reviews)
    Closed Closed

    Services - Edge Powersports

    Motorcycle repair

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    Barkbuster install- Yikes
    Shaun R.

    Wow- Did I pick the wrong dealer to order a bike from- Had money down on a bike for a couple months. Most calls to these folks usually ended in a runaround without any info and or call back- Fun. Kept tracking delivery of the KTM without much info but was told I would get a heads up 4-5 days before the bike arrived of course this did not happen as I had to find out after the fact . So anyways I did finally get an OTD door invoice after more calls, folks here just don't seem to really want to move bikes, I actually don't know what they do but do know that lots of days the people that write your invoice wont be around to answer questions or problem solve. So we set a bike pick-up day, I communicate them well in advance that I would be coming down with a rented trailer and will have final payment and be ready to off into the sunset- Showed up to a brand new bike with scratches and a hacked on barkbuster install. With the wind now out of my sail, my confidence level with the service dept setup is at about a negative ten, I get some guy who doesn't introduce himself and walks me thru what they can do to fix the issues. Fine, Fine - I said ok cool- Guy comes back 10 minutes later "well we have more bad news" KTM issued a vin recall to check out some screws and the bike is locked and they have no further info and can not release/sell the bike. I get this is not the dealers fault but I have information from other riders getting the same bike on the same day with the recall lock, that had dealers actually get the needed fix and performed that work same day so folks could leave with bikes in hand. The concept of customer service is so lacking at this joint its not even funny. Then moving into the next week without a bike again its me begging them to get any info regarding the recall so I can actually get the bike. Phone calls went south, spoke to ownership and the guy just goes off into left field with a completely different version of what went on thru all of this and just starts making things up and saying I have been unreasonable and attacking people and saying I love to argue ? WTF. At the end he says we will sell this bike to someone else and refund your money. Is this the kind of place you would ever want to work with ? Me thinks not, save yourself the mental cruelty and shop anywhere else but here. Yowsa- So glad to be picking up my bike next week from another dealer-)

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    5 years ago

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    24 days ago

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    11 months ago

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    6 months ago

    Walked in with cash in hand to buy a new bike and no one even greeted us or came to talk and show us around.

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    2 years ago

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    7 years ago

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    3 years ago

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    7 years ago

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    4 years ago

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    6 years ago

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    5 years ago

    Website says they work on all kinds of bike. They don't even do oil changes on Honda's, so that clearly isn't the case.

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    4 years ago

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    8 years ago

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    9 years ago

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    Ask the Community - Edge Powersports

    Review Highlights - Edge Powersports

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    Moto United - South Valley - My bike

    Moto United - South Valley

    (37 reviews)

    I'm really disappointed with my experience here due to pricing and lack of transparency…read more I was initially charged $200 to disassemble my forks. When I later brought them back already fully disassembled and provided all required parts, I was charged $412 just for reassembly, plus an additional $35 in "parts" charges, despite the fact that all parts used were my own. In total, this came out to around $700 for the disassembly and reassembly of forks that were already OFF the bike. That pricing simply does not make sense. I've previously worked in a motorcycle shop and as a service writer, so I'm familiar with standard labor practices. Reassembly typically takes less time than disassembly, and when customers provide parts or bring components in pre-disassembled, labor time and parts charges are usually reduced. None of that was reflected here. I was never given a clear shop labor rate, the receipt was extremely vague, and when I asked for clarification on how the charges were calculated, I was not provided any meaningful details beyond "that's just how we do it." For a professional service shop, this lack of transparency and the final cost feel unreasonable. Customers deserve clear labor rates, itemized receipts, and pricing that reflects the actual work performed. Unfortunately, that was not my experience, and I would not recommend this shop.

    I love this location now that they've added Indian Motorcycles to their lineup and can service…read moreIndian as well. The staff I've interacted with have all been professional, friendly, and helpful. Right now as they're still in the process of finalizing everything with the remodel and the new lineup, things are a little hectic and not everything is in stock, but they've done their best and have ordered more than a few parts for me already. I also had a concern with my bike and wanted it looked at before I took it out on a week-long trip. They were super busy and still managed to squeeze it into a bay for a small adjustment to help me out. Ask for Chris if you need parts - great guy to work with.

    Honda World - Dirty filter

    Honda World

    (65 reviews)

    This dealer needs to change their hours on Apple Maps. Apple Maps shows they are open 7 days a…read moreweek, but when I showed up, they were closed. Their actual days are Tuesday-Sat. EDIT: Due to the dealers response, changing the review to a positive one so that it doesn't negatively affect their ratings. Glad to see that they are attentive and responsive to reviews. That goes a long way!! :)

    came in genuinely excited to buy a new bike and was ready to finalize the deal pending confirmation…read moreof my loan rate with Cyprus Credit Union. I was upfront about everything and never tried to hide my intentions. I even planned to come back the next day to finish the paperwork once financing was squared away. But as soon as I said I wouldn't be signing that night without the confirmed rate, the tone shifted. I was pressured in front of the entire team, questioned on whether I had talked to other dealers, and even had a sarcastic offer of a $500 check if the rate wasn't what they insisted it would be--right in front of everyone. It stopped feeling like a professional transaction and started feeling like an ego contest. After I left, I received multiple texts that became increasingly guilt-trippy and unprofessional--accusing me of backing out, being dishonest, and placing blame over a "40-cent monthly difference." The reality is, I walked because of how I was treated, not the rate or the money. Everyone has the right to pause and confirm financing on a major purchase. If a dealership can't respect that, it says everything. I ended up finding a better experience elsewhere--no pressure, no theatrics, just transparency and respect.

    Edge Powersports - motorcycledealers - Updated May 2026

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