I did yelp projects and just started to reach out to everyone. Immaculate Used Cars replied so…read morequickly. A couple of places were replying as well, but these guys seemed to respond better. They are very honest and I didnt feel like I was going to get scammed. I was a little nervous walking up to a used car dealership. But everything went great. I even threw the invoice into chatgpt to make sure the pricing was well. The other amazing thing was, I bought front break pads from the Mercedes dealership and I asked them if they could use those and change them since I couldnt return it back. They said yes! This is unheard of. Most service companies make money off of parts. But these guys were great. The dealership was clean and everyone was nice. I do most of the work myself because I want to avoid people scamming me. I have already told 4 people about this and plan on posting about it on instagram to let everyone know. Companies need to know if you dont scam people and work with them they will get more business. But companies are trying to get as much from customoers. Thank you KC you were the best! I will reach out for sure. Thank you for communicating so well and being available and very responsive. Work done: Replaced rear brake pads (new pads provided by the shop) Replaced rear brake rotors (new rotors provided by the shop) Installed a rear brake pad wear sensor Installed front brake pads that YOU already bought Rotate & balance tires Free multi-point inspection

Amazing group! They are accommodating, I will definitely call them again next time I have engine…read moretrouble.

Took my VW for a service and they did it really quick and profesional. Definitely would recommend…read moreto anyone that has a European vehicle

From the owner: Looking for reliable auto repair in West Jordan? JP Automotive Repair offers expert maintenance and…read morerepair services for all makes and models, with a specialization in BMW, Porsche, Audi, and Volkswagen vehicles.

Mark and his team did a fantastic job taking care of my vehicle needs. I drove over 1,300 miles and…read morenoticed that my oil was starting to leak under my vehicle. I was hoping it was not anything serious. I am extremely selective on who touches my vehicle since it's a Sweden branded vehicle. They took care of me and only charged me for an oil change to fix the leak to the gasket which was extremely reasonable. Needless to say, this economy has been rough lately for 2024 and I was not looking forward to a $500 repair and instead, it was only $90. I will return again if I am ever in the area and I highly recommend them if you are looking for a reliable mechanic.

We had our vehicle towed in to get it checked because the "knock" sensor went off and the check…read moreengine light was flashing. We were told it needed a new engine, although they didn't do any diagnostic tests on it except to read the OBD II code. We wanted a second opinion, so we had it towed to Ken Garff's service dept (downtown SLC). After they did a full and thorough inspection and diagnostics, they told us that the engine DID NOT need to be replaced. The issue was that the "knock' sensor needed a software update. We will NOT return. Cost for new engine @ Hillside: $7,600 Cost for new engine @ Ken Garff's: $5,500 Cost for diagnostics @ Ken Garff's: $190 All we had to pay for was the diagnostics @ Ken Garff's

See below the owner's response (in quotes) to the issues I had with their service. I'm not sure…read morewhat "trying" means to him, but posting on Google and Yelp is not my definition. Keenan called once. On the voicemail, Keenan said they had questions, now I know it was connection it is correcting me is what Craig is after. Immediately after leaving their shop, I noticed an issue with the car not being put back together properly, so I stopped and took photos. "Hi Leann, we have been trying to contact you but we have been unable to get a return phone call from you and since some of your review is inaccurate we were hoping to clear things up with you either in person or by phone. Please call in and speak with Keenan. Thank you!" Craig, do not tag me anymore on Google or Yelp. After your comment today, there is absolutely no way I'm calling Keenan back. I hope anyone considering taking their car think carefully.

Very very thorough and professional. Great service and competitive pricing. The diagnostic email…read morecontained more info than I have ever seen from a shop. A+

I have been using Viking Automotive since 2014. They are the only fully transparent mechanic i am…read moreaware of. They have taken care of so many issues for me thay I have lost count. The quality of the sevice and the work is beyond amazing.

These guys are absolutely top notch in every aspect of the service provided. They are incredibly…read morethorough and transparent, give detailed advice and explanations, and care enough to personally follow up with customers.

Mitchell came out to help my neighbor, charged $790 for a site visit, said he had to test a couple…read moreof things on the engine, and left without repairing anything. In fact, he broke something. Has never returned our phone calls. Buyer beware, this was the biggest rip off ever.

I am updating this review from 2 stars to 3 stars, because I did revieve a full refund,…read moreapproximatley 2 days after I was told would be refunded. However, they did (1) take my money without ever ensuring they could locate a local mechanic in a timely manner (2) wasted six hours of my day when I could have been making other arrangnements and (3) refused to communicate with me after stating I would be issued a refund because they failed to perform the service I paid for - dispatching a mobile mechinc to my location.

Always very helpful in my automotive needs napa seems to have higher quality than other parts…read morestores..

Hate the costumer service from the girl with a rotten tooth's the two front . So rude gave her a…read morepaper that said my info and she proceeded to ask about it when I went there for help and to look for a car pice I wasn't sure of .. like you can't have rotten teeth and have a bad attitude pick a struggle ! Recommend going else where, where people will b happy to help with a better attitude

It is always scary when your car stops working the way its supposed to and at least for me the…read morescariest part is not knowing if its going to be $50 or $5000 to fix whatever is wrong. This was the first repair that was needed outside of my warranty and outside of VW. These guys were honest and straightforward about what was wrong and the cost and the recommendations they provided. They were responsive and communicated to me about the timeline in which it would be completed, when the part was delayed a day, they made sure I knew and I never had to call them for an update. Stress of a broken down car was as minimal as it could be and I will definitely return as the need arises. Thanks so much!!!

This is one of the first negative reviews I've ever written for a business, and I'm doing so after…read moremuch careful consideration because although I feel truly wronged, I dont want to make trouble for anyone. That said, having just made the first of many credit card payments for work I never would have had done given the full scope of what my vehicle needed, I feel compelled to prevent this from happening to anyone else. While the actual work done here seems fairly competent, the diagnostic process seems about as accurate as playing darts blindfolded. I brought my car in because it was creaking misfiring, and the check engine light was on. I told them that I believed my engine mounts were worn out and that I also needed a diagnoses for the misfiring. They told me that the cause for the misfiring was likely that my spark plugs and ignition coils were worn out, because that usually happens around 100k miles and my vehicle was past that. I agreed to have them replaced along with new engine mounts, to the tune of $2,600. I was told that after this my vehicle would be like a totally different car. The very next day, my car misfired again and the check engine light came back on. When I brought it back, they informed me that they don't have any way of knowing this fo sure, but I probably actually had a blown head gasket. I brought my car to a different mechanic shop who did a full and complete diagnostic from bumper to bumper and took photos of everything wrong with the car- from a blown head gasket to a leaking transmission to almost completely worn wheel bushings and a host of other problems totaling over $8,200 in addition to the $2,600 I had already paid at Red Rock Auto. Had I known this in the first place, I never would have paid $2,600 on a doomed old van that needed almost $11,000 in work done. I had to buy a new van and that $2,600 would have really helped with the down payment. I'm tempted to say that I feel duped, but I don't think there was any malice or fraud going on- just general laziness or incompetence in the diagnostic process that very negatively affected me.

Friendly staff.I was given a ride home and was picked up when repairs were completed (by the…read moreowner). The repair quote went up quite a bit, but was in line with other shops.

JR Auto did a fantastic job on replacing a clutch on my 2012,Honda Civic. Theit work was great,…read morethere pricing excellent and customer service and care exceptional. I would highly recommend them to anyone looking for a much better price than the big repair shops. Gus from Omaha

The Auto shop is run by honest, trusted mechanics. they offer honest pricing and value their…read morecustomers time. Danny, parts manage is super respectful and responsive.

Did not select this vendor. Bid was not competitive with others received…read more Location difficult to find.