Immaculate Auto Repair & Service is the absolute best place to have your vehicle repaired or…read moreserviced in the Greater Salt Lake City region! They are extremely communicative, timely, honest, and their prices cannot be beaten. After getting my oil changed and alignment at another competing shop, I was told my cabin air filter, right CV axle, and battery, with 76% CCA remaining, needed to be replaced. I called four shops to get quotes for replacing the right CV axle. All of them came in within about 10-20% of each other, except Immaculate. I spoke with Bill at Immaculate, and he quickly provided an exact quote for the right CV axle, which came in at 60% lower than the quoted price from the other shops. He also advised me not to replace the battery, but to get it checked closer to winter. After shopping around, I called Bill back to get a quote using OEM parts, and he happily provided it. This all occurred on Friday, July 3rd, between 2:30 and 4:00 p.m. He also told me he could get my car scheduled for Tuesday. I thought it over the weekend and called Bill on Monday to schedule it for Wednesday. When I brought the car in, I asked them to check and quote several other items in addition to replacing the right CV axle, including two windshield wipers, two tires with mounting, balancing, and rotation, the engine air filter, cabin air filter, and a transmission drain and fill. I made several calls to Bill regarding different tire brands, tire warranties, and other options, and he happily helped every time. He always provided accurate quotes, and if he didn't have an answer, he would find out and call me back. Everything was completed the same day, and Bill brought the total price down to less than the cost of just replacing the CV axle at three other shops. I also had the chance to interact with KC, who happily answered my calls and questions when Bill wasn't available and even performed the tire rotation himself. As someone who grew up in the car business, I've never had a better experience with a service center than this. The combination of honesty, communication, service, pricing, and workmanship is outstanding. I would recommend Immaculate to anybody, including friends and family, without hesitation. I'm also posting this review six weeks later to say that not a single thing has been wrong with my vehicle. It drives like a dream. Thank you to Bill, KC, and the entire Immaculate team for such an exceptional experience. You've earned my business for years to come!

I did yelp projects and just started to reach out to everyone. Immaculate Used Cars replied so…read morequickly. A couple of places were replying as well, but these guys seemed to respond better. They are very honest and I didnt feel like I was going to get scammed. I was a little nervous walking up to a used car dealership. But everything went great. I even threw the invoice into chatgpt to make sure the pricing was well. The other amazing thing was, I bought front break pads from the Mercedes dealership and I asked them if they could use those and change them since I couldnt return it back. They said yes! This is unheard of. Most service companies make money off of parts. But these guys were great. The dealership was clean and everyone was nice. I do most of the work myself because I want to avoid people scamming me. I have already told 4 people about this and plan on posting about it on instagram to let everyone know. Companies need to know if you dont scam people and work with them they will get more business. But companies are trying to get as much from customoers. Thank you KC you were the best! I will reach out for sure. Thank you for communicating so well and being available and very responsive. Work done: Replaced rear brake pads (new pads provided by the shop) Replaced rear brake rotors (new rotors provided by the shop) Installed a rear brake pad wear sensor Installed front brake pads that YOU already bought Rotate & balance tires Free multi-point inspection

Took my VW for a service and they did it really quick and profesional. Definitely would recommend…read moreto anyone that has a European vehicle

From the owner: Looking for reliable auto repair in West Jordan? JP Automotive Repair offers expert maintenance and…read morerepair services for all makes and models, with a specialization in BMW, Porsche, Audi, and Volkswagen vehicles.

Mark and his team did a fantastic job taking care of my vehicle needs. I drove over 1,300 miles and…read morenoticed that my oil was starting to leak under my vehicle. I was hoping it was not anything serious. I am extremely selective on who touches my vehicle since it's a Sweden branded vehicle. They took care of me and only charged me for an oil change to fix the leak to the gasket which was extremely reasonable. Needless to say, this economy has been rough lately for 2024 and I was not looking forward to a $500 repair and instead, it was only $90. I will return again if I am ever in the area and I highly recommend them if you are looking for a reliable mechanic.

We had our vehicle towed in to get it checked because the "knock" sensor went off and the check…read moreengine light was flashing. We were told it needed a new engine, although they didn't do any diagnostic tests on it except to read the OBD II code. We wanted a second opinion, so we had it towed to Ken Garff's service dept (downtown SLC). After they did a full and thorough inspection and diagnostics, they told us that the engine DID NOT need to be replaced. The issue was that the "knock' sensor needed a software update. We will NOT return. Cost for new engine @ Hillside: $7,600 Cost for new engine @ Ken Garff's: $5,500 Cost for diagnostics @ Ken Garff's: $190 All we had to pay for was the diagnostics @ Ken Garff's

Look no further! Seriously though if you own a European car this is where you need to go for…read moreeverything! Jack is the most knowledgeable, meticulous, professional, confident mechanic I've ever met in my life and I don't buy a car without bring it to him first. Every time I go in there his shop is packed with beautiful cars. I mean I've seen a lot of my childhood poster dream cars being worked on at his shop. Biggest thing here is he and his crew are honest and they are fair. They won't over charge you and they won't invent BS things that "need to be fixed". I once brought a VW Passat to him a long time ago and he told me that it could be a 20 dollar fix or a 1,000 dollar fix. I said a prayer and waited for him to call. It turned out to be a cheap sensor and he sent me on my Marry way. The point of the story is he was honest with me up front about what the problem could be and then he was honest again when he told me it was just a sensor. Jack is the person you want keeping an eye on your toys. I'd trust this man with anything but my girlfriend because he's a smooth guy. Lol best mechanic in the state in my opinion. Ask any of the dealers in salt lake about him and they'll sing nothing but praises ( because he fixes what their mechanics can't). I have never been disappointed.

See below the owner's response (in quotes) to the issues I had with their service. I'm not sure…read morewhat "trying" means to him, but posting on Google and Yelp is not my definition. Keenan called once. On the voicemail, Keenan said they had questions, now I know it was connection it is correcting me is what Craig is after. Immediately after leaving their shop, I noticed an issue with the car not being put back together properly, so I stopped and took photos. "Hi Leann, we have been trying to contact you but we have been unable to get a return phone call from you and since some of your review is inaccurate we were hoping to clear things up with you either in person or by phone. Please call in and speak with Keenan. Thank you!" Craig, do not tag me anymore on Google or Yelp. After your comment today, there is absolutely no way I'm calling Keenan back. I hope anyone considering taking their car think carefully.

They did a great job on a PPI (pre-purchase inspection). We didn't buy that vehicle because they…read morefound so many problems with it. Brought a 2nd car in to them for the PPI. Didn't find any major issues, just scheduled maintenance. We bought that car. The next day the check engine light came on. We went back and there was an issue that was missed because the previous owner cleared the codes (or had someone else do it). They made the repair in 15 minutes free of charge because they missed it. Great guys! Very helpful!

They seem really knowledgeable and educated. I don't live in town, but if I did this is the one I'd…read morebe loyal to. Also, was able to get advice for my car at home! 10/10 would recommend

I am updating this review from 2 stars to 3 stars, because I did revieve a full refund,…read moreapproximatley 2 days after I was told would be refunded. However, they did (1) take my money without ever ensuring they could locate a local mechanic in a timely manner (2) wasted six hours of my day when I could have been making other arrangnements and (3) refused to communicate with me after stating I would be issued a refund because they failed to perform the service I paid for - dispatching a mobile mechinc to my location.

Mitchell came out to help my neighbor, charged $790 for a site visit, said he had to test a couple…read moreof things on the engine, and left without repairing anything. In fact, he broke something. Has never returned our phone calls. Buyer beware, this was the biggest rip off ever.

Always very helpful in my automotive needs napa seems to have higher quality than other parts…read morestores..

Hate the costumer service from the girl with a rotten tooth's the two front . So rude gave her a…read morepaper that said my info and she proceeded to ask about it when I went there for help and to look for a car pice I wasn't sure of .. like you can't have rotten teeth and have a bad attitude pick a struggle ! Recommend going else where, where people will b happy to help with a better attitude

No BS, Honest, helpful, and fast. Giving 5 stars because I cannot give them 6. Repaired my brakes,…read moremade sure I understood the work, and were an absolute pleasure to work with.

They did a great job and keep cost low. would go to them again in a heartbeat. friendly staffread more

Friendly staff.I was given a ride home and was picked up when repairs were completed (by the…read moreowner). The repair quote went up quite a bit, but was in line with other shops.

JR Auto did a fantastic job on replacing a clutch on my 2012,Honda Civic. Theit work was great,…read morethere pricing excellent and customer service and care exceptional. I would highly recommend them to anyone looking for a much better price than the big repair shops. Gus from Omaha

It was easy to schedule an appointment, Chris and his team are very friendly and did a fantastic…read morejob. I loved the text message keeping me in the loop and my car was ready before promised! I recommend them to everyone that needs body work done!

We stopped in last week to get an estimate for repairing our vehicle after we rear-ended another…read morecar, causing a few thousand dollars damage to the other car and resulting in bumper scratches and apparent asymmetry around the headlight on ours. Manager Danny evaluated our car and noted the scratches were minor, but would be expensive to repair and, just using his fist on the plastic part of the bumper, completely fixed the asymmetry around the headlight - after that, even a with a close look at the front end, the damage was virtually invisible. He also carefully inspected under the hood and front end with a flashlight and said he could not see any evidence of structural damage - bottom line: due to the damage to the other car, we were expecting and ready for a big bill to fix ours - Danny not only fixed the most visible result of the accident for no charge, he talked us out of doing more repairs and saved us a bundle. That is integrity! If we ever have another need (hopefully not), this will be our "go to" shop and we'll ask for Danny!