This dealer needs to change their hours on Apple Maps. Apple Maps shows they are open 7 days a…read moreweek, but when I showed up, they were closed. Their actual days are Tuesday-Sat. EDIT: Due to the dealers response, changing the review to a positive one so that it doesn't negatively affect their ratings. Glad to see that they are attentive and responsive to reviews. That goes a long way!! :)

came in genuinely excited to buy a new bike and was ready to finalize the deal pending confirmation…read moreof my loan rate with Cyprus Credit Union. I was upfront about everything and never tried to hide my intentions. I even planned to come back the next day to finish the paperwork once financing was squared away. But as soon as I said I wouldn't be signing that night without the confirmed rate, the tone shifted. I was pressured in front of the entire team, questioned on whether I had talked to other dealers, and even had a sarcastic offer of a $500 check if the rate wasn't what they insisted it would be--right in front of everyone. It stopped feeling like a professional transaction and started feeling like an ego contest. After I left, I received multiple texts that became increasingly guilt-trippy and unprofessional--accusing me of backing out, being dishonest, and placing blame over a "40-cent monthly difference." The reality is, I walked because of how I was treated, not the rate or the money. Everyone has the right to pause and confirm financing on a major purchase. If a dealership can't respect that, it says everything. I ended up finding a better experience elsewhere--no pressure, no theatrics, just transparency and respect.

I bought a bike here hoping for a little happiness after losing my dad. Instead, it turned into a…read morenightmare. Two days in, the bike broke down. They charged me for a "new" battery they never replaced, and I ended up buying one myself. I've asked for the warranty info multiple times, still have got nothing. Later, I found metal shavings in the oil they claimed was fresh. Please, don't go through what I did. Take your money elsewhere.

Stopped by to look at some bikes and these guys took well care of me. They're very knowledgeable…read moreand eager to help. Unfortunately I couldn't find something that I liked. Be aware that prices aren't really negotiable and when they are, there's very little wiggle room. The used bike market has very thin profit margins, so expect to pay asking price + title/registration + $150 documentation fee + 7.5% tax on top of it. That will get you an idea of what you would be paying out the door.

I had been pestering this location for about two months, coming back again and again and again,…read moreeven during the middle of the pandemic. The staff here all seemed nice, but I have the highlight just the ones I worked with. Since the first day coming here Morgan was the one who worked with me and a friend to get our bikes. He was always kind, respectful, and eager to get us what we wanted. When my bike finally did arrive he notified me the day of via text and sent me pictures and updates when it was finally ready for me to come and pick up. Jamie who was part of the financing department was awesome as well; when I changed my mind about something the day after signing she worked with me to get done what I wanted, no hesitation at all. I love my bike! And I couldn't be more thankful for the experience of getting it! Go see Morgan! He will get you what you want one way or another.

Just purchased a Ducati Multistrada from these guys! The experience was actually fun (unlike most…read moredealerships). They were there to help in every step of the process -- very experienced and knowledgeable! As for the bike... WOW!! What can I say. This is my second Ducati and I absolutely love the build quality, design and performance. No wonder they're wining all the MOTOGP races. I highly recommend the Ducati brand and wouldn't go elsewhere to purchase a bike other than Eurosports of Utah!! Thanks Morgan, Gennaro and Troy!! p.s. Had my Panigale serviced there about a month ago and I was very pleased and impressed with their professionalism. Great communication! No surprises. Overall experience with these guys A+++

Stopped in to this little shop after I accidently left some of my motorcycle supplies at the house…read more 50 miles away. In the wrong direction. The gentleman working was awesome and made sure I left with what I needed and gave some great advice on my project. The customer service was spot on. Looking around the shop, it appears small but has a LOT of the stuff I need and use for my motorcycle. Pricing was excellent and I look forward to coming back to this spot, it is worth the drive!

Small but excellent! Go see Jim and get some of the best products for the best prices. He has…read moreeverything you need and a convenient location.

I'm really disappointed with my experience here due to pricing and lack of transparency…read more I was initially charged $200 to disassemble my forks. When I later brought them back already fully disassembled and provided all required parts, I was charged $412 just for reassembly, plus an additional $35 in "parts" charges, despite the fact that all parts used were my own. In total, this came out to around $700 for the disassembly and reassembly of forks that were already OFF the bike. That pricing simply does not make sense. I've previously worked in a motorcycle shop and as a service writer, so I'm familiar with standard labor practices. Reassembly typically takes less time than disassembly, and when customers provide parts or bring components in pre-disassembled, labor time and parts charges are usually reduced. None of that was reflected here. I was never given a clear shop labor rate, the receipt was extremely vague, and when I asked for clarification on how the charges were calculated, I was not provided any meaningful details beyond "that's just how we do it." For a professional service shop, this lack of transparency and the final cost feel unreasonable. Customers deserve clear labor rates, itemized receipts, and pricing that reflects the actual work performed. Unfortunately, that was not my experience, and I would not recommend this shop.

I love this location now that they've added Indian Motorcycles to their lineup and can service…read moreIndian as well. The staff I've interacted with have all been professional, friendly, and helpful. Right now as they're still in the process of finalizing everything with the remodel and the new lineup, things are a little hectic and not everything is in stock, but they've done their best and have ordered more than a few parts for me already. I also had a concern with my bike and wanted it looked at before I took it out on a week-long trip. They were super busy and still managed to squeeze it into a bay for a small adjustment to help me out. Ask for Chris if you need parts - great guy to work with.

We came in to specifically look at a Honda Pioneer. We were at the dealership for over two hours…read more They were unable to find the key for the machine. I got a call back a day later they said we found the key come on down . We are ready to purchase the day we were in there . Explained that I was disappointed in the debacle about the key . I have full text threads of the behavior of their sales agents Who actually disrespected me via text. What they don't understand is I am a retired guy and I buy Power Sports. I even requested an apology and got nothing. I will not be doing business with this dealership in the future.

Long story short- we were looking to buy 6 bikes... SIX! Five dirt bikes and one street. We…read moreoriginally went to Young's Powersports XL and were working with them for 2 weeks but the numbers kept changing and they couldn't give a satisfying and logical explanation for why that was- one day the MSRP is this, the next it's that. Also the freight/dealership fees would fluctuate from one write up to the next. It was really annoying and I basically didn't even want the bikes anymore. Aside from this, they (Young's) had a week to track down one bike in particular; a KLX300 dual sport. They didn't. On the day we came in to purchase they clearly had JUST asked a sister dealership about the 300. Well guess what? The 300 sold. This led hubby to finding Karl Malone. They had a 300 they needed to build. We had them build it, got the pricing solidified and picked it up a couple of days later. It was so easy working with them we began to wonder if they had the rest of the bikes we wanted. So when we went to pick up the 300, we asked about the other bikes and discovered they had everything but the KLX230S. It took us less than 2 hours to make a deal on 4 bikes!! They were straight forward with the negotiations and our sales guy, Scott, was great to work with. He was responsive and straightforward- 2 qualities we value and appreciate. Regretfully, I did end up buying the 230S from Young's because we didn't want to wait for that bike. But the other 5 bikes we got from Karl Malone- and I only wish we'd found them sooner. It would've saved us from the headaches, frustration and mind games Young's plays.

Best shop in town…read more The cycle house and their staff are the best! I have mostly dealt with Mike and he is awesome. I've been to just about every cycle shop in the salt lake valley and this is the only one where I get help from people who are genuinely interested in helping. They don't push parts or service you don't need. In fact, they often suggest less expensive alternatives to get the job done just as well, if not better, than more expensive options. They also stand by their products and services. I bought a part that didn't work and he gave me a better one to replace it. I'll be giving them my business for life.

One of the oldest shops in the valley, an absolute staple on Salt Lake when it comes to off road. I…read morehave been going there for over 20 years,

thanks for having the cutest scooters in all of utah! i'm from st. george but i live in salt lake…read morenow so i seriuosly looked everywhere and almost bought one from another scooter store. i was lucky that my friend told me to check out u guys and i'm so glad i did coz its the best scooter evar! its super cute and i love the pink. luv luv luv it guys! for real urs r the best scooters evar! thx

From the owner: Why buy mopeds and scooters at Sunny Side Scooters of Salt Lake City Utah? You'll save big money…read morewith our best price guarantee. We're the #1 Scooter Store in Utah. We carry all types of scooters and all types of colors. Come take a ride on The Sunny Side and choose your scooter today!

Took my 2007 Polaris Sportman 500.H.O. In to SOUTH PAW MOTOR SPORTS, After i was told by "KARL…read moreMALONE POLARIS," MALCOM " After 1 month in being in their shop all i got was Bullshit & Excuses, Not returning phone calls, I was told the motor was bad needed replaced !!, "Kenna & Jeremy" diagnosed the problem as electrical wiring by throttle position sensor fixed it out in 3 days runs great now !! I recommend this shop they do good work !!!, I will never go back to Karl Malone Polaris !!!

Awesome customer service . The owner super cool And…read moreknowledgeable . Picked up my 1st Atv . Will Definitely be coming back A++.

I had my BMW GS Adventure serviced with these guys recently. Since they're pretty much the only…read moredealer here in the Salt Lake City area, I didn't have much other options. They were professional, relatively prompt and had my bike serviced as well as address the factory recalls on my bike.

These guys took care of a really tough situation for me. I was selling a motorcycle to the new…read moreowner in the Salt Lake City area and the transport company dropped some thing and damaged the bike. The only BMW dealer anywhere around and they were able to get me in, get a part taken care of, and communicate with both me and the new owner to our satisfaction. Very high-quality repair, and a great bunch of folks.