I negotiated an acceptable price & terms over the telephone after a couple of weeks discussion with…read moreMax, even though I'd discovered that he'd been dishonest with me about the subject car being lowered, then being restored to factory height with new springs. After he spoke with the cars owner, Max said he needed me to sign a contract to secure the cars price and, "to take it off the market". I thought that was fair, and I signed a contract for the agreed upon price & terms which included a test drive. And then the problems began; I checked the website numerous times & the car remained for sale & was never taken, "off the market".
Being that I am out of state & this is a six-figure car, part of our negotiation before I signed the contract was that it be clear to everyone that I be able to test drive & personally inspect the car before finalization of the sale. It had been raining & snowing in Salt Lake & the forecast indicated at least 2 or 3 weeks more of inclement weather. I said that I wasn't comfortable test-driving a supercar on slick roads. Max replied that was quite all right as they, "won't allow these cars to be driven when it's wet."
As it continued to rain & snow after a week or more of communicating about the weather, Max sent me an e-mail stating the consignor had been consistently asking him for a check, and that he was suddenly, "obliged to close the deal before the end of the month." He then began pressuring me to purchase this six-figure car SIGHT UNSEEN & WITHOUT A TEST DRIVE, & if I'd send him a cashiers check, he'd have the car transported to me. I don't appreciate high-pressure tactics, as these were HIS problems, not mine & they were completely contrary to our signed contract terms. I own many collector cars and I will not purchase one sight unseen as I told Max numerous times previously.
Max mentioned that Luxe has an enclosed car trailer, so to help him out I suggested that we meet at a dry location, like St. George, UTAH, so that I could then safely test drive the car. I would come with a cashiers check & we could consummate the deal there & satisfy his requirements, even the new ones that he was now springing on me. Max replied & immediately shot this compromise down & continued to try to pressure me to purchase the car sight unseen. He also stated he couldn't let the car, "out of his possession" without getting a check first. If a car is in HIS trailer, being towed by HIS truck, then it's in HIS possession, & I told him this.
Max then crassly stated, "my time is valuable" and, "under transaction terms, that payment must be made in full within seven business days of the agreement'. The terms of the contract also stated a test drive which Max said repeatedly they wouldn't allow in wet conditions, & which he conveniently forgot. He then stated, "I will void our contract and find another purchaser..." while falsely accusing me of saying I wanted the car transported to my home instead of St. George, UTAH.
I replied that I'd never seen a cash buyer treated with such narcissism & arrogance before, & my time is just as valuable as his. So, if he wanted to void our contract, I said, then go right ahead. How idiotic is it when one states they need to sell a car before the end of the month for one to then insult, high-pressure & ultimately void the contract of the only buyer they have, and especially a CASH buyer?! As someone who retired successfully as a national director of sales at age 49, my opinion is that the first thing Luxe needs to do is to hire a PROFESSIONAL salesperson who knows how to speak to & deal with clientele in a professional manner befitting the purchase of six-figure automobiles.
Since this occurred, the month has ended & the car is STILL for sale & they've had to lower the price....AGAIN. Because this guy couldn't get past his own ego & behave like a professional, he's blown the sale for his client & for me. What's more is that I STILL WANT & WOULD PURCHASE THIS CAR! But because of his disagreeable tactics I won't buy it from Max at Luxe.
What I've typed are documented facts. Before Luxe tries to deny or obfuscate any of the facts, I have kept all texts & e-mails which I can screencap & post here proving precisely what I've said. This is exactly why car dealers, be it six-figure supercars or a daily driver economy car dealer, have such horrible reputations. Save yourself the wasted time & aggravation, & buy your sports or supercar elsewhere.