Absolutely the best customer service!!! Everyone was so knowledgeable, friendly, dedicated and…read moreexplained everything in detail for me, they treated me like family and asked lots of questions and really knew exactly what I needed. I really appreciated that. I will definitely be coming back, i really liked that they had a wide variety of things and i wasn't just stuck seeing the same old things. Thank everyone; see you guys again, soon.

After researching prices online for gear, I realized that cycle gear sells items for about the same…read moreprice, and they will gladly price match any major retailers as well. With that in mind, it totally made sense for me to come in here to buy some gear. I ended up spending a little more than I expected, but I walked away with the best helmet I've ever owned, and proper boots and gloves that will keep me safe out there. They provided excellent costumer service and even offered a payment plan option. The hard pull wasn't worth it in my case, but the option is there for people that want to have the safest gear out there without breaking the bank.

Needed some yamalube and filter for my bike and these guys are the closest to my house. They have…read moresome pretty sweet deals on motorcycles, I recommend stopping by. Quite friendly friendly and knowledgeable staff, with plenty of parts in stock. Will definitely be returning here for parts and new bikes too!

Always go here to pick up/order parts and fluids. Super nice very professional. Wouldn't think of…read moregoing anywhere else.

If you arent a racer then you should expect to be put at the back of the line when trying to have…read morerepairs or work performed here. I have had years of experience when it comes to customer service, and I am not impressed with this facility at all. My bike was their 2 months and in those two months I never got a call about what they were doing or if my bike was even being worked on, I always had to call for an update. Then on my last call the owner said my bike will be ready to pick up the next day and that they performed all the work that I asked. Prior to arriving to pick up my bike I was never told all the work wasn't done until I had paid and was getting ready to push my bike out of the shop. Frustrated, upset, and feeling completely mislead and taken advantage of, I called the shop after getting home to ask why the work wasn't completed and with a very unprofessional tone and attitude I was told that "because I wouldn't stop calling and kept bugging them for an update" is why they didn't finish the repair, which sucks because I still paid as if the repair was complete. The icing on the cake was when Ryan told me I could bring my bike back to have them work on it more after I had already loaded and unloaded my bike at home.. Sorry but not sorry to leave a negative review, you had a chance to make it right and blew it! never calling even once, or by not being honest with me prior to me paying and picking up my bike. Even with the referral of a very good friend who has been doing business with this shop for years, I cannot and will not refer anyone to this business ever again

Awesome place. Kelly will give you the best deal you will find. I bought a new shoei helmet, spidi…read moresuit, and alpine stars gloves. The price was great and he threw in a free track day on top. I will recommend this place to everyone I know. He has my business and if you go, he will have yours too.

Buyer beware buyer beware Do not trade in anything or buy anything at this shit hole of a…read moredealership nothing but scams and hidden fees. Took in my 2017 Polaris RMK Pro 800 for a trade-in and they said they need to do a compression test nothing but false information. On a brand new machine I was looking at they want to charge us as the buyers to pay the freight cost and building cost of the new machines. You cannot fix stupid.

After diagnosing my side by side with throttle position sensor fault, the manager told me it was…read morefixed. After driving 4.5 hours to pick it up, I was told they have to take it somewhere else to be programmed for the part they installed. Three weeks later, I was told it was ready again. They offered to ship it to me...however after a week with no phone calls returned I drove 8 hours to pick it up myself. It now smokes very bad, and has no power. It won't rev more than about 1800 RPM. Clayton is a shining example of how disrespectful and dishonest the entire group at Young powesports of Ogden is to all of their customers. When the service is this bad, do you really want to buy something from them? 2525 Grant Ave, 2nd District Court. 801 395-1079 You will need this for your District Court case.

September 2025. I…read morethought I would try CycleGear instead of the dealer for a new tire. Ordered from the CycleGear website and it showed up in two days. Not bad. However the date code showed the tire was 2 years 10 months old. Seriously? I am hell on tires so I didn't complain as the tire won't be on my bike for more than 6 months anyway. I paid them to mount and balance the tire. Here's where it started to go downhill. First: Their shop has no outside access, so you have to carry your wheel/tire in the front door of the store. Pretty tough to do since you can't prop their doors open and trying to bring the tire through while fighting the door trying to close on you. Grr. Normally they have a dolly they will let you use, but I find it odd they couldn't find it. How do you lose a dolly? My guess is they had it in the back with inventory and didn't want to unload it. Okay, fine. But I found out later they have two dollies. Second: I asked how many tires they had in front of mine, they said none. I asked if I could wait since it was 30 minutes each way to get to their store from my home. The guy at the counter seemed annoyed that he had to deal with me to begin with, but this question set him off for whatever reason. He said they won't do tires same day even if there isn't a wait. I asked why and he said "that's Cycle Gears policy". So I had to make two trips for no reason? Oh come on. Why would a business create a policy like this? Third: The next day they called me to tell me the tire was done and I could come pick it up. At least they had the dolly this time. I wheeled the tire out and headed home. My mistake was not inspecting the tire before I left. The installer tore off the OEM factory Honda wheel weights, but did not remove the foam and glue. Instead, they just slapped a new set of weights on the old foam. They also didn't center the weight strip on the center of the wheel, but left it overhanging the edge of the rim's center. Look at my pictures and you will see the weights sticking up on the old foam, and overhanging the center ridge. This made the weights incredibly easy to pop off with barely any pressure from my finger. I would wager the weights would not have stayed attached the first time I went through a puddle or stream. That was just sloppy, lazy and potentially unsafe at high speed. Fourth: I had to drive to their store a third time to have this corrected. However, I removed the weights, the old foam and glue myself before going back to make sure they it was properly cleaned up. It took me about 2 minutes with a little denatured alcohol and a shop towel. I arrived and asked the girl at the counter to speak with the manager. He was currently talking to a customer, but she said he would help me as soon as he was done. I waited. Then I waited some more. Finally I went and sat on their couches. Two more customers came in and he started helping them. I stood up and tried to get his attention to remind him I was already waiting and needed his help. He avoided makeing eye contact with me, then spoke with the girl at the counter and disappeared into the back where and was gone for at least ten more minutes. Finally he came back up front and talked to me after I had been waiting for about 25 minutes. I explained the siuation with the weights and he said he would go mount and balance the tire again for me. I sat back on the couch and he took my wheel into the back. It took about 20 minutes. I asked if they would refund me anything for the mount and balance since I had spent 2.5 hours so far driving back and forth to the store and still had another half hour to get home. He said they won't issue discounts or refunds on wheel services, even though he didn't charge me for the remount and balance. Those two things don't really add up. I left very irritated at their lack of customer service and mechcanical aptitude. Fifth: You have got to be kidding me. The tire slow leaked about 2 PSI per day. There is no way I am going to let them touch my rim and tire again. So I took the wheel back off my bike and instead went to Wrights Motorcycle in Salt Lake, about 45 minutes away. I got there and had to pay about $60 to remount and balance my tire. I chose them as they were the only place that could do it same day. Wright's said the leak was because they didn't remove a small chunk of rubber from the side of the rim. They said it was about 30 seconds of work. In the end, it cost me $90 to have my tire installed. It was a horrible experience from the moment I set foot in their store. I will never, ever step foot back in that store again. The guy at the counter was a complete jerk. The shop guy and the manager are both terrible at their jobs and neither can figure out how to properly mount and balance a tire. You guys were rude, incompetant and disrespectful of your customers time and money. Ridiculous.

The Staff helped me find a helmet and was super helpful on my visit. I got a new helmet, Cardo, and…read moreother accessories. I will definitely be returning.

Super helpful and informative workers! They helped me out a ton as I am a new rider. I will be…read morecoming back!

Sorry but I dropped my son's tires off to be mounted at noon. Right away they ruined 2 tubes. After…read moretraveling 12 miles away to purchase more tubes (due to size) they called (again) to say they ruined another tube. When I came to drop off another tube I was told "they're at lunch" and "not sure when they'll be back to finish". They took almost 5 hours to change my son's KTM 50cc and KTM e bike. I do not recommend this place for any of your small bike needs! And based on their customer service I do not recommend at all.

Donnie is one of the best to deal with in Utah. He's honest, friendly and I would take any of my…read moremachines to him without hesitation.

They fixed up my ATV last winter that hadn't been started in many, many years. Donnie thought it…read morewould need a new fuel pump and it would cost over a grand. Well they were completely honest and were able to repair it without the costly repair. Win win and Donnie saved me a lot of money when he could have fooled me and said he had replaced the fuel pump etc... Highly recommend them!

Colby was the worst person I ever had the misfortune of dealing with...way too slimy…read more.. Bob was great. Thank you Bob!

As someone who worked here, I can tell you first hand that they do intentionally scam you and even…read moreencourage employees to be passive aggressive with customers! If they don't like you, they will purposely keep your vehicle for extended periods of time and avoid your phonecalls. I also have many friends who have worked for Young and were completely screwed over by them. Powersports in particular is very disgusting and shady business I've ever worked for. Also, the amount of affairs going on in Young is wild. Just know who you're buying from.

After many hours looking for a new motorcycle I couldn't find any models that I liked. I started…read morelooking at Ninja 400s, then fell in love with the Yamaha R3. Apparently Utah sucks when it comes to the motorcycle market (used and new). So I gave up and started my drive back home, only to stop by these guys as a last resort. I walked in and got quite disappointed that there weren't any R3s on the floor. A salesman approached me and asked how he could help. There was a black MT-03 standing right in front of me, but I didn't think much of it until he made a good point "Hey, since you're looking for R3s, the MT-03s have pretty much the same engine". The bike had 4 miles on it, and he did not hesitate to offer me a test drive. I was quite surprised as all the other places I had been to did not treat me with such courtesy and excellent service. I took the bike for a spin and decided it was right for me. These guys did everything in their power to make sure I was taken care of. From the salesman, to their manager, and even when finalizing the purchase. I definitely recommend you bring your business here, and if you feel like you've been wronged, give them a call and they will definitely make things right. I couldn't be happier with my bike, and I've ordered a bunch of frame sliders to protect it! Motorcycles don't depreciate like cars do so I can totally see myself coming back here for another bike in the future.

I called there after a not so great experience at their Centerville location. We drove up from…read morePleasant Grove expecting to be able to purchase a Surron Hyperbee. They told us they couldn't have one ready until tomorrow. I called Layton and spoke to Broc who stated that they didn't have one built but to give him 5 minutes and he would see what he could do. He called back in a few minutes and told me they were pulling it out of the box and would have it built in an hour. We arrived and Bailey greeted us and made the paperwork a breeze. Once everything was ready Heather made paperwork for payment and title so easy. This team was definitely a pleasure to work with. I would recommend them any day.