Chandler sole me a new bike. Great guy, great salesman, great work, very professional.read more

I took my Suzuki Burgman in to be fixed after a renter ran it along a sidewalk and scraped it up…read more They insisted that they had to be paid for 2 hours to assess the damage. $400 just to tell me what needs to be done to it! They said, "Well, most insurance companies will pay for the 2 hours." In other words, we can charge it just because someone is willing to pay for it rather than it actually needing done. I'm not working with a regular insurance company though and they, in their great benevolence, rather than charging me for 2 hours will charge $200 just to look at the scooter. I told them to just tell me how much for the parts and labor, which should be obvious, but they're giving me guff about it. I mean, if you pull it apart to replace the obviously damaged parts and there's more to fix, then add it on! Bunch of scammers. I don't recommend dealing with them.

They obviously sell some of the best products on the market for Harley parts and the service is…read moreamazing I always got a email back within 24 hrs even tho I'm on the west coast and they aren't. They don't try and raise the prices on the products they sell and if you catch a sale you get a really good deal. As a avid rider and home mechanic I fully support this place

Damn good shop! Great professional employees. Fair prices. I had my bike in here recently. They did…read morea handful of services I requested on it and offered to make time for some other things that needed to be repaired on it as well.

Donnie is one of the best to deal with in Utah. He's honest, friendly and I would take any of my…read moremachines to him without hesitation.

They fixed up my ATV last winter that hadn't been started in many, many years. Donnie thought it…read morewould need a new fuel pump and it would cost over a grand. Well they were completely honest and were able to repair it without the costly repair. Win win and Donnie saved me a lot of money when he could have fooled me and said he had replaced the fuel pump etc... Highly recommend them!

If you arent a racer then you should expect to be put at the back of the line when trying to have…read morerepairs or work performed here. I have had years of experience when it comes to customer service, and I am not impressed with this facility at all. My bike was their 2 months and in those two months I never got a call about what they were doing or if my bike was even being worked on, I always had to call for an update. Then on my last call the owner said my bike will be ready to pick up the next day and that they performed all the work that I asked. Prior to arriving to pick up my bike I was never told all the work wasn't done until I had paid and was getting ready to push my bike out of the shop. Frustrated, upset, and feeling completely mislead and taken advantage of, I called the shop after getting home to ask why the work wasn't completed and with a very unprofessional tone and attitude I was told that "because I wouldn't stop calling and kept bugging them for an update" is why they didn't finish the repair, which sucks because I still paid as if the repair was complete. The icing on the cake was when Ryan told me I could bring my bike back to have them work on it more after I had already loaded and unloaded my bike at home.. Sorry but not sorry to leave a negative review, you had a chance to make it right and blew it! never calling even once, or by not being honest with me prior to me paying and picking up my bike. Even with the referral of a very good friend who has been doing business with this shop for years, I cannot and will not refer anyone to this business ever again

Awesome place. Kelly will give you the best deal you will find. I bought a new shoei helmet, spidi…read moresuit, and alpine stars gloves. The price was great and he threw in a free track day on top. I will recommend this place to everyone I know. He has my business and if you go, he will have yours too.

I have purchased three UTVs from this dealership. They always do a great job. I have not used them…read moremuch for service, but parts and sales is good to work with.

Brand new motorcycle needed new tires..... Came back. Mechanic says you're rotors are bent... Rode…read morethe bike in. They weren't bent to me, rode it home with bent rotors that they claim I did... So today I'm putting new rotors and brakes on my motorcycle. Thanks for owning your mistakes

Runamok is the best kept Harley-Davidson secret in the mountain west. Randy is extremely…read moreknowledgeable in all facets of Harley Davidson; new , old and antique. He specializes in all facets of repair from annual services, Cam chain and tensioner upgrades (required on 99-2006 twins, motor and trans swaps, and all areas of miscellaneous services. Used parts are often available as well. Have an old Indian that needs a retro , Randy is the man! Don't ask him about your metric, good stuff but not his gig! Pure Harley and would put him against any dealer in the state. Be patient! Extreme quality and competitively priced service is rare these days, Keep rolling

After having Randy work on my bikes for years, one of my engines on my 59' Pan Head had a part…read morefailure and Randy completely warranted the faulty part and labor. He got my bike on the road very quickly and I'd recommend his shop to anyone with a vintage bike. Extremely satisfied!!!

Needed a new rear tire mounted on my Yamaha Vmax. Did quite a bit of calling around for prices and…read moretimes. Perry at power sports pit stop was the closest to my house and had the most reasonable price. I'm satisfied with the work he did and I plan on bringing my bike to him if I need anymore work done.

This place almost killed me twice in two days. They overfilled my oil on an oil change and gave it…read morethe wrong type of oil in the first place so my bike exploded on the road causing oil to cover my back tire and a near accident. When they worked on it the same day Perry the business owner didn't seem to care much about the mistake. He also tried to upcharge me on the oil change. I tried telling them even before the explosion the bike wasn't shifting right but he didn't seem to think it was related. They "fixed" my bike for me and said the engine had the right amount of oil and there should be no problems. I was hesitant but needed to rush as I already was Late. So the next day I'm on the highway (bike still shifting hard) and I'm just trying to get the bike to another mechanic shop when it leaks oil all over my feet and tire on the highway! I skidded out and luckily did not crash and die but came closer than ever. This time they didn't screw the oil lug nut in and so it fell out on the highway nearly killing me. I called Perry and once again he acted as this was routine. Didn't even apologize just said he would send someone to look at the bike. Two hours later I'm finally on the shop and tryin to explain to Perry (who told me he was in a hurry for fancy dinner plans) why this is unacceptable quality of work for a business like his. Perry seemed to think that the oil issues and the near fatal accident twice in two days was entirely unrelated to his shop. Even though all of his employees agreed with me it was their fault. Perry also admittedly lied to me about checking the lug nut himself which he backtracked on when pressed and then lied again to my face about what kind of oil they put in it. Something I proved by checking myself in the shop what oil they were using, you guessed it the 10w-30 oil they were using was causing my bike to not shift and could have damaged it as well! He lied and told me they were using a different oil! I told him I wasn't even sure the bike was safe to ride anymore as it was running for a little with no oil in it as I tried to survive the highway traffic and he said it was a non-issue. He also told me he didn't care and the legal system didn't care because as long as I didn't actually get hurt or die there was nothing I could do about it. This just seemed so awful a way to treat a customer you almost killed due to negligence twice. I told him it's a brand new bike and there surely could be some damage to the bike after all this and then he offered me $300 dollars for the bike or my money back on his $70 dollar oil change. That was it. The bike was purchased 1 month ago for $3000 dollars and told him that's what it's worth unless he damaged it further. So either admit he damaged it or admit that $300 is an insult to even offer for the bike. He didn't like this, told me since I wasn't hurt he didn't need to do anything, jumped in his car and left. I know this is gonna sound ridiculous but this wasn't even the first time Perry fucked with my bike! The first time they replaced a tire and broke a part, then when I got my bike back the engine was vibrating unmanageably! I took it in to be looked at and he tried to tell me I could pay to fix this is with rubber engine mounts!? Wtf it wasn't like that before they worked on my bike? Now I have to pay for this shit? After they put my bike back together for the FOURTH time in two days the mechanics forgot to tighten my clutch and it was loose! Also they rigged my rear brake so tight the back tire wouldn't move! So to sum up my two week experience with Powersports Pit Stop. The slightly cheaper price than the neighboring motorcycle shops are due to Perry (the owner) having untrained boys do the work and he doesn't bother to care (or work on the bikes) himself. RUN THE HELL AWAY they will kill you with negligence and the owner doesn't seem to care one bit.

Super helpful and informative workers! They helped me out a ton as I am a new rider. I will be…read morecoming back!

I dropped in on June 3, 2026... I've been riding for years and wanted a new bike but wanted to look…read morearound and I had questions... I walked around the store no less than three times I'd say 3 1/2 times... and in that time not one single person asked me if I needed help. They did ask my guy friend who was just kind of meandering around by himself. And when it came to his bike, he wanted to see if they would take a look at it. They wanted to charge him $170 just to look at it.. So I drove down to Monarch Honda in Orem.... dropped off his bike that was not working and I rode home on my brand new CBR 1000 RR. Everyone said hi everyone talk to me and they even saying happy birthday and bought me cupcakes. If customer service matters to you then go to Monarch Honda

Wonderful customer service!!! Everyone was so knowledgeable, friendly, dedicated and explained…read moreeverything in detail for me, they treated me like family and asked lots of questions and really knew exactly what I needed. I really appreciated that. The sale guy came up and asked how i was doing he helped me find the right helmet and had a co worker help as well, they were going through so many helmets trying to help me find the right fit; i was impressed. Once i get my course for my endorsement done I will be looking for a bike and i can't wait to come back and see them. God Bless everyone

I don't normally leave reviews but had to once I read the negative ones. I'm visiting from CA,…read morestopped in for some merch. The front desk gal was great, very helpful, attentive, and knowledgeable in merch. Explained the points system they have well. Glad I picked this location.

Absolutely the best customer service!!! Everyone was so knowledgeable, friendly, dedicated and…read moreexplained everything in detail for me, they treated me like family and asked lots of questions and really knew exactly what I needed. I really appreciated that. I will definitely be coming back, i really liked that they had a wide variety of things and i wasn't just stuck seeing the same old things. Thank everyone; see you guys again, soon.

After researching prices online for gear, I realized that cycle gear sells items for about the same…read moreprice, and they will gladly price match any major retailers as well. With that in mind, it totally made sense for me to come in here to buy some gear. I ended up spending a little more than I expected, but I walked away with the best helmet I've ever owned, and proper boots and gloves that will keep me safe out there. They provided excellent costumer service and even offered a payment plan option. The hard pull wasn't worth it in my case, but the option is there for people that want to have the safest gear out there without breaking the bank.