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    Cycle Gear

    5.0 (3 reviews)
    Open 10:00 am - 8:00 pm
    Updated 1 month ago

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    3 years ago

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    Comoto H.

    Helpful 4
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    5 years ago

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    Comoto H.

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    4 years ago

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    Comoto H.

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    Trackstar Powersports

    Trackstar Powersports

    (5 reviews)

    $

    If you arent a racer then you should expect to be put at the back of the line when trying to have…read morerepairs or work performed here. I have had years of experience when it comes to customer service, and I am not impressed with this facility at all. My bike was their 2 months and in those two months I never got a call about what they were doing or if my bike was even being worked on, I always had to call for an update. Then on my last call the owner said my bike will be ready to pick up the next day and that they performed all the work that I asked. Prior to arriving to pick up my bike I was never told all the work wasn't done until I had paid and was getting ready to push my bike out of the shop. Frustrated, upset, and feeling completely mislead and taken advantage of, I called the shop after getting home to ask why the work wasn't completed and with a very unprofessional tone and attitude I was told that "because I wouldn't stop calling and kept bugging them for an update" is why they didn't finish the repair, which sucks because I still paid as if the repair was complete. The icing on the cake was when Ryan told me I could bring my bike back to have them work on it more after I had already loaded and unloaded my bike at home.. Sorry but not sorry to leave a negative review, you had a chance to make it right and blew it! never calling even once, or by not being honest with me prior to me paying and picking up my bike. Even with the referral of a very good friend who has been doing business with this shop for years, I cannot and will not refer anyone to this business ever again

    Awesome place. Kelly will give you the best deal you will find. I bought a new shoei helmet, spidi…read moresuit, and alpine stars gloves. The price was great and he threw in a free track day on top. I will recommend this place to everyone I know. He has my business and if you go, he will have yours too.

    Tony Divino Toyota - LEAKING ROOF

    Tony Divino Toyota

    (147 reviews)

    In 2021, my wife and I bought our 2021 Toyota 4Runner TRD Off-Road along with the Platinum Tire &…read moreWheel Protection Plan with keys for peace of mind. Fast-forward to October 2025, I got a tire pressure warning light, checked my tires, and found one still losing air after refilling to the recommended PSI. I called Tony Divino Toyota to schedule service and asked if the Platinum Tire & Wheel plan covered it--but was transferred multiple times between Service, Operator, and Warranty, even getting hung up on a few times. After several calls, I finally reached someone who understood the program and helped set up my appointment. At first, the visit went okay. Christian, the service specialist, helped me get the tire covered under the plan and order a new key I had lost. Since all my tires were low on tread, I replaced the full set and also had an oil change done. Normally I do my own oil changes, but due to personal circumstances, I couldn't this time. When I asked about torqueing the lug nuts to spec, Christian brushed it off with, "yeah, yeah, they hand-tight it." That didn't sit well with me--I take pride in keeping my vehicle in top condition, and I expect the same care from a Toyota service department. Communication afterward was poor. When I called to ask about pickup time, I kept getting transferred and the only answer I got was "We don't know." The next day I got a text saying my car was ready, and I appreciated the Uber ride they arranged for pickup. When I arrived, Stephanie was hesitant to print an invoice breakdown until another employee told her she could. After paying, I asked to have the service recorded in my Toyota account--like my previous dealership always did automatically--but it never showed up online. I also requested email copies of the invoices for my tire warranty and oil change, but weeks later, I still haven't received them. Overall, the customer service and communication were disappointing. The tone shifted once payment was made, and I found my experience matched many of the negative reviews I later read online. I really hope management invests in better communication, service training, and understanding of their own warranty programs. On a positive note, Mike, the tire specialist, deserves recognition. He was professional, knowledgeable, and genuinely helpful when I was choosing new tires. He recommended Yokohama, but after research, I went with Toyo. Mike's great attitude and service were the highlight of my visit--if it weren't for him, this would have been a one-star review.

    Poor customer service. I have been a long time customer.. I thought I needed an emissions for my…read morenew car which come to find out I didn't but they wouldn't even double check to see if I needed one. When I asked if they could check my emissions and they said it would tack on 2 1/2 hours more to my new car. I asked the lady checking me in multiple times to please ask about the additional time and she flat out would not help answer my simple question and just told me to reschedule for another day.

    Cycle Gear - tires - Updated May 2026

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