This dealer needs to change their hours on Apple Maps. Apple Maps shows they are open 7 days a…read moreweek, but when I showed up, they were closed. Their actual days are Tuesday-Sat. EDIT: Due to the dealers response, changing the review to a positive one so that it doesn't negatively affect their ratings. Glad to see that they are attentive and responsive to reviews. That goes a long way!! :)

came in genuinely excited to buy a new bike and was ready to finalize the deal pending confirmation…read moreof my loan rate with Cyprus Credit Union. I was upfront about everything and never tried to hide my intentions. I even planned to come back the next day to finish the paperwork once financing was squared away. But as soon as I said I wouldn't be signing that night without the confirmed rate, the tone shifted. I was pressured in front of the entire team, questioned on whether I had talked to other dealers, and even had a sarcastic offer of a $500 check if the rate wasn't what they insisted it would be--right in front of everyone. It stopped feeling like a professional transaction and started feeling like an ego contest. After I left, I received multiple texts that became increasingly guilt-trippy and unprofessional--accusing me of backing out, being dishonest, and placing blame over a "40-cent monthly difference." The reality is, I walked because of how I was treated, not the rate or the money. Everyone has the right to pause and confirm financing on a major purchase. If a dealership can't respect that, it says everything. I ended up finding a better experience elsewhere--no pressure, no theatrics, just transparency and respect.

I'm really disappointed with my experience here due to pricing and lack of transparency…read more I was initially charged $200 to disassemble my forks. When I later brought them back already fully disassembled and provided all required parts, I was charged $412 just for reassembly, plus an additional $35 in "parts" charges, despite the fact that all parts used were my own. In total, this came out to around $700 for the disassembly and reassembly of forks that were already OFF the bike. That pricing simply does not make sense. I've previously worked in a motorcycle shop and as a service writer, so I'm familiar with standard labor practices. Reassembly typically takes less time than disassembly, and when customers provide parts or bring components in pre-disassembled, labor time and parts charges are usually reduced. None of that was reflected here. I was never given a clear shop labor rate, the receipt was extremely vague, and when I asked for clarification on how the charges were calculated, I was not provided any meaningful details beyond "that's just how we do it." For a professional service shop, this lack of transparency and the final cost feel unreasonable. Customers deserve clear labor rates, itemized receipts, and pricing that reflects the actual work performed. Unfortunately, that was not my experience, and I would not recommend this shop.

I love this location now that they've added Indian Motorcycles to their lineup and can service…read moreIndian as well. The staff I've interacted with have all been professional, friendly, and helpful. Right now as they're still in the process of finalizing everything with the remodel and the new lineup, things are a little hectic and not everything is in stock, but they've done their best and have ordered more than a few parts for me already. I also had a concern with my bike and wanted it looked at before I took it out on a week-long trip. They were super busy and still managed to squeeze it into a bay for a small adjustment to help me out. Ask for Chris if you need parts - great guy to work with.

I had been pestering this location for about two months, coming back again and again and again,…read moreeven during the middle of the pandemic. The staff here all seemed nice, but I have the highlight just the ones I worked with. Since the first day coming here Morgan was the one who worked with me and a friend to get our bikes. He was always kind, respectful, and eager to get us what we wanted. When my bike finally did arrive he notified me the day of via text and sent me pictures and updates when it was finally ready for me to come and pick up. Jamie who was part of the financing department was awesome as well; when I changed my mind about something the day after signing she worked with me to get done what I wanted, no hesitation at all. I love my bike! And I couldn't be more thankful for the experience of getting it! Go see Morgan! He will get you what you want one way or another.

Just purchased a Ducati Multistrada from these guys! The experience was actually fun (unlike most…read moredealerships). They were there to help in every step of the process -- very experienced and knowledgeable! As for the bike... WOW!! What can I say. This is my second Ducati and I absolutely love the build quality, design and performance. No wonder they're wining all the MOTOGP races. I highly recommend the Ducati brand and wouldn't go elsewhere to purchase a bike other than Eurosports of Utah!! Thanks Morgan, Gennaro and Troy!! p.s. Had my Panigale serviced there about a month ago and I was very pleased and impressed with their professionalism. Great communication! No surprises. Overall experience with these guys A+++

Amazing service and atmosphere. Trustworthy and dependable. Also you greeted by 2 sweet pups every…read moretime .

It's really tough to write a review about Caesar's Motorcyle Parts & Service. Not because it isn't…read morea well known shop or doesn't have motorcycle parts & service. It's got all that. Not the most organized or clean or shiny place on the planet, in fact it's the patina that really gives it the charm. No, it's not that part that makes it difficult. It's the part where you try to separate the shop from the owner. In the end, you just can't separate Caesar's from Caesar. Caesar is a larger than life character whose eclectic life and personality just oozes out of his shop. He's been a fixture in Midvale City there on State Street and a giant in the SLC motorcycle community. As an outsider to that community, even I know who the guy is. Visit. Meet him. You won't forget it. In fact, he's such a big personality that he's been immortalized by UDOT. Next time you go underneath the TRAX bridge at about 7900 South on State Street, look over on the east side of the road to the concrete wall. There are cut metal art pieces depicting Midvale's past like the old Sharon Steel site. At about the middle of the concrete you'll see a dude on an old school bicycle (the kind where you sit atop a giant wheel) and he has a parrot on his shoulder. That's an homage to Caesar, who has been known to ride an old school bicycle with a parrot on his shoulder. So yes, do check out the shop. But at this point know that it's as much about the "Caesar" in the title as it is about the "Motorcyle Parts & Service" part.

I had my BMW GS Adventure serviced with these guys recently. Since they're pretty much the only…read moredealer here in the Salt Lake City area, I didn't have much other options. They were professional, relatively prompt and had my bike serviced as well as address the factory recalls on my bike.

These guys took care of a really tough situation for me. I was selling a motorcycle to the new…read moreowner in the Salt Lake City area and the transport company dropped some thing and damaged the bike. The only BMW dealer anywhere around and they were able to get me in, get a part taken care of, and communicate with both me and the new owner to our satisfaction. Very high-quality repair, and a great bunch of folks.

had a buddy drop my bike off a few months back and left it. Kris took good care of it and helped me…read moreout due to the circumstance. Great guy, i would reccomend them all day.

I had a somewhat urgent need for a quick thing to take care of on my Challenger. I had called the…read moreother Indian dealership and was informed it would be about a week. A call to Chris (the service writer) and he said "bring it on down, we will get you taken care of". Wow, when you are in need it sure is nice to have folks like Chris and the crew at Wasatch Indian there to help you out. Thanks Chris, next time I need service I will be giving you a call! Roy Shadbolt

Service department needs a training on how to clean suspension, especially when they're charging…read more$600 for it to be done. Don't go here for any service

We bought a Rawrr e-bike for my 9yr old. Great customer service. So much so that we went back on…read moreMonday and decided to buy another from them!

Took my 2007 Polaris Sportman 500.H.O. In to SOUTH PAW MOTOR SPORTS, After i was told by "KARL…read moreMALONE POLARIS," MALCOM " After 1 month in being in their shop all i got was Bullshit & Excuses, Not returning phone calls, I was told the motor was bad needed replaced !!, "Kenna & Jeremy" diagnosed the problem as electrical wiring by throttle position sensor fixed it out in 3 days runs great now !! I recommend this shop they do good work !!!, I will never go back to Karl Malone Polaris !!!

Awesome customer service . The owner super cool And…read moreknowledgeable . Picked up my 1st Atv . Will Definitely be coming back A++.

Stopped in to this little shop after I accidently left some of my motorcycle supplies at the house…read more 50 miles away. In the wrong direction. The gentleman working was awesome and made sure I left with what I needed and gave some great advice on my project. The customer service was spot on. Looking around the shop, it appears small but has a LOT of the stuff I need and use for my motorcycle. Pricing was excellent and I look forward to coming back to this spot, it is worth the drive!

Small but excellent! Go see Jim and get some of the best products for the best prices. He has…read moreeverything you need and a convenient location.