Just leased a 2026 Hyundai Tucson through IMX and had a great experience. Robert was the person who…read morehelped us, and he was fantastic throughout the entire process. He was very courteous, took the time to answer all of our questions, and made everything simple and straightforward. Best of all, he was able to get us the car very quickly and at the best price we could find. The whole process was smooth and stress-free. Highly recommend working with Robert at IMX if you're looking to lease a car!

My experience at IMX has always been incredibly over the many years I have worked with them. I…read morepersonally dislike dealing with dealerships and these are the only guys in the car business that I will always come back to. Robert has been "our guy" there since I first moved to LA over 15 years ago and he always does whatever is within his power to get us the deal and the car we want. Clear authentic communication which always makes you feel like you are talking to a "real human being". Love this place!

Manny the manager and Bryan the car salesman gave me a uber good deal…read more 2025 RST Z71 5.3L Bryan answered all my calls before and after buying my truck on or off the clock! Work with them and they will work for you.

4 stars. Not a completely honest, "straight shooter" dealership, but also not so shady that I…read morewouldn't do business with them. I had been tracking used C8 Corvettes prices on multiple car websites for about a year, trying to find that perfect combo of the right sub-model, right trim level, all the options I want, low milage, clean CarFax and a price that was lower than what Kelly Blue Book said I should be paying for it. I found my dream car in a GarGurus ad listing for Community Chevrolet. So I went to the dealership and told the salesman that I would buy the car at their asking price if they agreed to not tack on any "dealer add-ons", like "paint protection", "service package", "anti-theft device", "extended warranty", etc. The Salesman says, "Well, all of our vehicles already come with a paint protection package applied and an added GPS tracking device". So I say, "You know Corvettes have built in GPS tracking in the MyChevy app, right?" And he says, "yeah, we can get all of those fees waived". So I said, "Ok, I'll buy it". Then he comes back with preliminary numbers for downpament, monthly payment, etc and the vehicle sales price he uses is $2,000 higher than what was advertised on Car Gurus and on the Community Chevrolet website. I point this out and he says, "Oh, they must have just lowered the internet price on the car and we didn't know about it at the dealership yet". So he goes and reworks the numbers. A few hours later, after all of the paperwork had been written up, I go to sign the paperwork in the finance manager's office and all of these "dealer add-on" fees are there in the paperwork, totaling around $5,000 higher than the agreed upon price. I tell the finance manager that the salesman said there would be no additional fees. She said the saleman didn't have the authority to waive those fees. So she calls the salesman into her office. He acts dumb, like he never said the fees would be waived. Blah, blah blah, back and forth, wasting more time, more pressure to sign the paperwork. So finally I said, "Sell me the car at the advertised priced, without any tacked on fees, or I won't buy the car." The finance manager left her office for a while, came back and reworked the paperwork. In the end, they did sell me the car at the advertised price, but they also made me waste a few extra hours at the dealership -I was at the dealership for more than 4 hours- and they forced it to become an uncomfortable, aversarial business relationship to make the deal work. It was not a horrible experience, but you have to keep an eye on them, because they will try shady tactics on you, if you let them.

They were honest & transparent and saved my AirPods, 5 stars!…read more---------------------------------------- So I have sold three of our family cars at Carmax. I really appreciate their smooth, no haggle sales process. You get a quote online, you bring the car in (title in hand), and in a few hours, you walk out with your check and they even take care of notifying the DMV for you. Michael was a champ for the most recent transaction. But what really matters is what they do even when it's not transaction related. Turns out, I left my AirPods at the store from a few days ago. But sure enough, they saved it in their lost and found (i mean, TBH, how often does that happen?) Jay even helped write my name on the envelope so I could seamlessly retrieve it when I returned to the store. Thank you, Carmax!

Safety Concerns, Dishonesty & Total Lack of Communication…read more Stars: (1/5) I am beyond disappointed with my experience at CarMax Burbank. I paid extra to have a Porsche 718 shipped from Colorado, expecting a "premium" vehicle that had passed their 125+ point inspection. Instead, I was sold a car with cheap after market brakes, bad rotors, and bad bearings. When I brought the car back because of a loud noise every time I braked, the service department made me feel like I was crazy. They confirmed they heard the noise, but because the brakes "hadn't failed yet," they refused to fix them. The Red Flags & Dishonesty: Hidden Repairs: Their official inspection report only listed an oil change. However, a representative eventually admitted to me that the brakes had been changed with cheap, non-Porsche certified aftermarket parts. * Mechanical Damage: My personal mechanic inspected the car and confirmed these low-quality parts were likely the reason the rotors and bearings were now making noise and failing to function properly. Using "budget" parts on a Porsche not only compromises safety but immediately devalues the vehicle. Safety Risk: My mechanic told me the car needed immediate repairs to be safe. CarMax's standard for "passing inspection" clearly does not meet the manufacturer's safety standards for a high-performance vehicle. The Total Lack of Organization: Lost Car: I dropped the car off on Thursday. By Saturday, no one knew where it was, even though it had been in their possession for two days. Incompetent Communication: After spending 1.5 hours waiting to sign the return paperwork, someone called me on Monday asking me to "pick up the car." No one talks to each other; I had to repeat the same frustrating story to five different people. Rude Service: Aside from Sophia, who was the only pleasant person we dealt with, the staff was dismissive and rude when we raised legitimate safety concerns. I wasted money on shipping and hours of my time. If you are looking for a high-end vehicle, do not trust their "inspections." They are willing to use cheap parts and hide it from the buyer. This was a complete waste of time and money.

I realize there may be different views on this dealership but my experience was a positive one I…read morewalked in with expectations of walking out with the vehicle that I have been wanting and the owner Moty made that happen for me my advice is be honest and he will help you in anyway he can his partner Luis was very helpful as well I highly recommend these guys if you want a vehicle and a dealership that is willing to work with you.

Bad service super bad. The worker called Luis is very rude and not helpful my car messed up within…read morea couple of weeks of me getting it Never will I get a car out of here again. It's been months now and I haven't received my car plates. DO NOT GET A CAR FROM HERE!!!!

patient, honest and very courteous.. very helpful and inform me all and what I needed.read more

JAY!!!!! Wow what a wonderful human being and just an all over great guy from start to end. Iive…read morebeen dealing with some serious depression since my car accident but JAY's customer service and patients with me really cheered me up. JAY and STELLAR AUTO will be the only place I will be buying a car and recommending family/friends to see him when interested in purchasing a vehicle. The processes was so smooth. A couple hiccups along the way but that was on my end but JAY had it all resolved and always seemed to know the answer making the car buying purchase so fun and professional. Also want to give a little shoutout to VLAD. He was very polite as well. Thank you JAY and stellar auto for making me a long life customer

DAV Executive Auto made the whole process really easy and stress free. I worked with Ejmin, who was…read moresuper helpful and clearly knew what he was doing. He answered all my questions, explained my options in a way that actually made sense, and kept me updated the whole time. I ended up with a great deal and never felt pressured or rushed. I would strongly recommend DAV Executive Auto especially Ejmin, to anyone looking for a smooth and hassle free car buying experience

I contacted DAV Auto and spoke with Ejmin, who made the process quick and easy. I ended up going…read morewith a BMW 750e, and I couldn't be happier. Fast, smooth service and a great overall experience. I'm really enjoying the car,highly recommend!

I never knew getting a new car can be this seamless! My friend recommended Artur and I'm so glad…read moreshe did. Artur answered my many questions and was able to get me the exact car I wanted at a great price. Will definitely use them in the future.

I can't say enough positive things about my experience with Nexus Auto Group and Arthur. I have…read morebeen working with Arthur for over a decade and he always delivers. This was my 3rd vehicle leased with him and he really went above and beyond to make it happen. I got a 2026 rav 4 limited edition and I could not be happier, especially since this car is so hard to find. It was so nice not having to go around to different dealerships and talking to sales associates or having a bunch of people call you, hound you for some other model etc. Arthur made the process so easy and seamless. I called up Arthur and asked him to find the car and within the week the car was delivered. Easy peasy. Again, can't say enough positive things about my experience. Thank you so so much!!! Till the next one Arthur jan

I went to Burbank Tesla dealership on San Fernando Rd. in Burbank. i meet Isaiah who works in…read moresales. Isaiah was kind enough to let me test drive a Model Y last week. After the demo he signed me up so I could take it home Overnight. I fell in love with the Tesla! I'm in my 60s and the new way of purchasing a vehicle is new to me. Isaiah answered all my questions, was responsive to all of my text messages, and helped me locate a vehicle. During my purchase I had many questions and Isaiah was very professional, very responsive to all my needs. If it weren't for Isaiah, I probably wouldn't have purchased a Tesla. There were times that he was extremely busy, but always found the time to respond to me in a timely manner. I highly recommend seeing Isaiah in Burbank if you are interested in purchasing a Tesla!! He is the Best!

I feel that if I'm paying top-tier prices to have my car serviced at a dealership, I should receive…read moretop-tier service and timely delivery. I've visited three other Tesla locations before Burbank, and this one unfortunately seems to struggle w/ time management. My appointment was on Friday at 1:30pm for a full replacement of all four tires + alignment. I was told they would aim to have it completed by EOD 7pm. Around 6pm, I received a message apologizing that it would not be completed on time and that the car would instead be ready by 10am the next day. Thankfully my schedule allowed for that, but it was still inconvenient. What makes it confusing is that I was initially quoted 5 hours for the tire replacement and alignment, yet it still couldn't be completed by the end of the day. The invoice states the job takes two hours. There were also no loaner vehicles available. They did provide a $100 Uber voucher (grateful for this, thank you). Maybe they were extremely short-staffed yesterday or someone had to leave mid-shift. Either way, the experience makes me hesitant about returning to this location for future service.

I recently worked with Rafik (Ray) Babakhani at Empire Auto to lease my new car, and he exceeded…read moreevery expectation. I had a very specific request -- exact color and package -- and Ray delivered precisely what I wanted at a much better price than any other dealership or broker had quoted. What stood out most was his outstanding responsiveness and professionalism throughout the entire process. From initial discussions through contract, financing, and delivery, Ray was incredibly responsive and handled every step smoothly. Any small issues that arose were resolved quickly and proactively, making the whole experience stress-free. If you're looking to lease or buy a car, I highly recommend Rafik Babakhani at Empire Auto. He's knowledgeable, transparent, and truly customer-focused. Thank you, Ray -- you made everything easy!

I've bought several cars through Empire Auto Sales and I truly can't recommend them enough. Dro and…read morehis team always provide amazing service from start to finish. Dro consistently finds very clean, high-quality cars, and the prices are always great compared to the market. What I really appreciate is how smoothly they handle everything -- all the paperwork, transportation, and registration are done in a very organized and professional way. Because of how reliable they are, not only me but also my family and friends always contact Dro whenever we want to buy, lease, or sell a car. He has become our go-to auto broker. Highly recommend Dro and the entire Empire Auto Sales team if you want an easy, smooth, and trustworthy car buying experience.

I had a great experience with iCar Auto Leasing and Sales. Recently, I needed to lease a car for my…read moremother, and my situation was a little complicated. Some dealers told me it might be impossible to get a deal. Because I had a great experience before, I contacted iCar Auto Leasing and Sales again and worked with Arbi Nazaryan. Even with my complicated situation, they were able to find exactly what I wanted -- the right model, the color I wanted, and a monthly payment that worked for me. I was very happy with the deal. I also want to say a big thank you to Arpi. She was extremely helpful, kept me updated on every detail, and shared all new information right away. It truly felt like she was working 24/7 to help me. Overall, I highly recommend iCar Auto Leasing and Sales. If you are looking for your next car, this is the place to go.

Highly recommend ICAR! I worked with Arbi and Ed and they made the entire process easy, handled all…read morethe negotiations, and found me exactly what I wanted at a great price. Honest, responsive, and zero stress. In addition to this, I also traded in my car for equity which I got a great price for and again such an easy process. Skip the dealer and go to them. Would 100% use them again!!