THE MICHAEL JORDAN OF ENDODONTISTS!…read more Believe it or not, I am about to sing the praises of an endodontist! No reason to be nervous about a root canal, especially if you have a good dentist. I was actually looking forward to having mine! Why? Because I was in a lot of pain for a few weeks BEFORE having the procedure... I wanted it to stop! After some research on the web, I chose Dr. Aboushala based on his stellar reviews and credentials... and I'm so glad I did. Firstly, Dr. Aboushala is all about doing everything he can to save your tooth... I like that. I had a very large area of infection (hence the pain) and he affirmed that a root canal would be the right procedure. He did an amazing job... absolutely no pain. I've had a few root canals before, but this doctor is in his own league. He has a wonderful caring demeanor and explains everything he is doing. He is very deliberate and checks everything along the way in an exacting manor. He takes the time to make sure that everything he is doing is perfect. As the procedure advanced, his professionalism gave me the confidence that I would have a successful outcome. And I did! I was finished with the procedure around 12n and my tooth already felt so much better that night. I could eat soft foods with no problem, and pretty much anything I wanted a couple days later. I was ecstatic! After returning to the doctor's office for a check on it, everything was in good shape, as I expected. If you need a root canal, I can't recommend Dr. Aboushala more highly. He's quite special and I'm so glad I found him. I'm thinking of moving to Florida soon, but if I need a root canal in the future I will no doubt fly back to Boston to see this amazing man who does fantastic work and genuinely cares about his patients.

From my first interaction with the office, I was relieved and pleasantly surprised by how flexible…read moreand understanding everyone was. I called on a Thursday from a vacation because my dentist recommended a root canal ASAP. Dr. Aboushala's office was able to get me in first thing Monday morning. They explained how the insurance worked and took all my information so there wasn't much to do when I got there. Once confirmed that I did need a root canal, Dr. Aboushala said he could do it right then and was very gentle, explaining everything along the way. One thing I was concerned about was the discomfort of having your mouth open for so long, but he kept providing frequent breaks, which really made a difference. They explained clearly post-procedure instructions and worked with me to adjust them so they were right for me. The follow-up the next day was the icing on the cake. So while no one ever wants a root canal, if you have to have one, Dr. Aboushala and his office make it as easy as possible and I highly recommend them.

I went to Dr. Nagel for a root canal last year and I was amazed. He was very competent and was in…read moreand out of my mouth in 45 minutes! It was incredible. I had just had a root canal a few months before elsewhere and it took 2.5 hours and they did a mediocre job. Dr. Nagel's work healed great and my other dentist who did the bridge was very happy with his work as well. I've told my friends that if they ever need a root canal, Dr. Nagel should be their first choice.

Provided false hope then lied to my referring dentist office about what actually happened.read more

I was very happy with Dr. Wardius and the work went without a problem. I was told what my final…read morepayment would be and received estimate from insurance. Very much like others(Whom have commented) the office staff leaves MUCH to be desired. I paid my bill in full for the amount i expected and had been told. That was my last visit in Sept. In February i received a email saying i owed 470.00 for a CT scan. I paid in full what i was told to pay in Sept. I contacted the office and asked why the first i was hearing about this was 5 months later and the response was i owe the money. I told them i paid in full I paid 5500+ on my final visit. Today i received a call from a collection agency saying i had been delinquent since Sept. and payment was due in full. I pay my bills, excellent credit score and to be sent to a collection agency and effect my credit over there shooty billing is a place i would stay far away from. I also will be in touch with my referring dentist. I hope they enjoy the $470.00 dollars as i am hopeful this will help others not get caught in what seems to be a common sneaky pratice.

I chose to bring my daughter to this practice on the recommendation of our Orthodontist for a…read moresurgical procedure as part of the work with her braces. Her recovery has been good, with no complications to speak of (only two weeks in at time of writing this). So the services provided by Dr. Wardius appear to have met expectations. Unfortunately, the office experience left something to be desired. While a comfortable and soothing ambiance make for nice experience, day of, I was disappointed with poor communication with the office staff around the costs involved. After completing our consult visit and scheduling the surgery I asked for a cost estimate and was presented with expected costs, based on expected insurance coverages. Two weeks later these were updated based on an uncovered service performed at the consult (a CT scan), and I was provided what I understood to be final numbers (assuming that nothing would change during the procedure that would require additional services or coverage-wise from insurance). On the day of the procedure, everything proceeds as expected. No additional services needed or performed and payment requested matches the estimate I had been provided. Two weeks later I am now being charged for a service (the CT scan) that was supposed to have already been accounted for, as I was told that it had been, two weeks prior to the procedure. But they are telling me that I mis-read the email when they said "The balance was added to the patient account." If so, that estimate should reflect that amount. When a customer is quoted a price for promised services to be rendered, and those exact services are what is completed, then that price shouldn't change after the fact. Trying to discuss this with the office manager was the final straw as she was more interested in expediting the call, crossing it off her to-do list and getting off the phone than to honestly hear the concern and frustration that a client had with their experience. This "problem customer" as I am sure to be referenced as behind their closed doors, could have been a learning experience for the team so that they could better understand how to service their customer's needs. Instead it was so much more transactional and disappointing. I will be sure to pass this experience back to the original referring office and to find another practice for my son when he is due up in the coming years.

I was referred to Dr. Shomali about a year ago after discovering it was likely that I would need a…read moreroot canal. She was able to fit me in the same day as the referral and confirmed that I would need this. I came back for the procedure a week or so later. Based on what I had heard about a root canal, I was bracing for the worst. However, this wound up being a surprisingly smooth experience. Dr. Shomali is empathic and practical and made this procedure as painless as it can possibly be. I have recommended her to many others since then and do so once again here.

I was seen as an emergency during this crazy and unnerving time. I saw my regular dentist who sent…read moreme to Dr. Shomali for an urgent root canal. When I called the office, Dee was lovely. She was concerned about my pain and very kind. The directions she gave me to access the building were perfect. Dr. Shomali called me herself to go over all my symptoms, etc. I was seen the very next day. Her assistant Nora (forgive me for the misspelling) was very soft-spoken and kind. The entire experience was great! Not that anyone loves going to the dentist--but Dr. Shomali is wonderful. Her entire staff is wonderful! Highly recommend!

Naturally, I wasn't too thrilled about needing a root canal, but after working with Dr. Kelly…read moreBarnes, it was hands down the most painless process imaginable. My tooth feels great, and I did not feel a thing the entire time. A day later and I don't even need Ibuprofen as the tooth is barely sore. I would certainly recommend them to anybody that needs a root canal.

Today, I got one of the best xmas gifts ever from Dr. Johnston - she saved my doomed tooth which 2…read moredoctors couldn't complete the root canal procedure before. The first doctor messed up badly that caused this whole issue. A couple of years later I tried again, but this 2nd doctor told me that its root has fractured, so nothing can be done but to extract (which wasn't true as Dr. Johnston told me it's not at first glance...). Although it gave me a constant anxiety for about a year I'm so glad that I kept it and decided to see Dr. Johnston one last time. 3rd time's a charm and it's saved! Hooray!!!! Also, everyone in the office is very nice and helpful. I highly highly recommend this place for anyone who needs a root canal.

This pains me to do this as a customer of 15 years at this practice but this is NOT the same…read morepractice I came into. Dr. Putt has been spending too much time on the golf course (at least that is the explanation by the technicians to why I have not seen him the last 5 years). The front desk now is incredibly rude and condescending. If you don't have the right insurance, get out, if you have a question, we don't have time for this. The last hygenist I saw was yelling at me the entire time, and telling me all about how much her life sucks. The hygenist I saw for many years who was amazing left the practice unfortunately. And when I first joined they were willing to work with me on a dental plan that works for me. Now it is aggressive treatment and pressure sells that requires X-rays every 6 months and deep cleanings. If you don't like it, I was told by the front desk to GET OUT. Ok you got your wish, good riddance.

Do yourself a favor and switch dentists before making your next appointment. My entire family has…read morebeen clients of Wayland Dental for over a decade, and they are NOT the same practice. I just took a new job and have to move out of state. I was overdue for an appointment and worked with the team to squeeze in before my move. They have a new receptionist team that is incapable of running this business. They rescheduled and kept playing musical chairs with their clients appointments trying to move them around. I just went in for my appointment finally, a few days before my move- for them to tell me they do not take BCBS anymore and would charge me $450 for the appointment. When asked why I wasn't notified of this , they claim they had Delta Dental on file for me. (Later when I called back- I told them my appointment in December with BCBS and they confirmed that is who they billed out.) For months I've received emails from them telling me I was due for an appointment and to call and schedule. NOTHING about no longer accepting BCBS. I left the office so upset and called back to speak with the supervisor, Crystal. She was just as incompetent as her team. She said "if it was that big of a deal, they would have billed out to BCBS and had me mail them the check..." when I clarified that she meant bill, she corrected and said check. She wanted me to pay my insurance for seeing them out of network, and then wanted me to pay THEM whatever portion of my appointment that insurance would cover... wow they truly care about the customer... I requested a call back from Dr. Putt and plan on telling him what a disaster his team has become. When it was him and his one front desk receptionist, they might have been short handed- but they were good and actually cared and had their sh*t more together than they do now. Now I have wasted time making appointments, going to an appointment I had to leave, talking to them, crying in my car, and writing this post- all to be moving out of state with a new job, stressed as can be, and overdue for a dental appointment (after getting completely screwed over by the practice my family and I have given business to for over a decade.) I am beyond upset, and cannot advise others more to find a different dentist- this is NOT the same practice that it used to be.

I had a root canal procedure with Dr. Corliss-- two visits-- one in the Wellesley office and one in…read morethe Lexington office. Dr. Corliss was excellent. He explained everything to me and was very patient and caring answering my questions. He made the procedure as painless as possible, which I appreciated very much. The office staff in both locations were kind and friendly, and any time I called someone answered the phone. Most importantly, all the pain is gone from my tooth! I am grateful I was in such good hands.

Our family is incredibly grateful for the team at Limited Endodontics. Our 17-year-old daughter…read moresuffered a traumatic sports injury that resulted in her teeth being knocked out, and the compassion, urgency, and skill shown by everyone here made an awful situation so much easier to navigate. They performed her root canals with exceptional care and took the time to explain every step, reassure her, and make her feel safe during an extremely stressful and emotional experience. Their kindness and professionalism were top notchs, and we can't thank them enough for guiding us through such a difficult moment. Highly Recommend!

It's a shame that my kids and I have been going here for years and now that we switched insurance…read moreNatick dental partners does not take our delta dental plan, yet they failed to tell us that! I showed them my card, they took a pic and I got a big bill 2 days later in the mail! Just called them to ask for a discount on the bill (not asking for a freebie), and the billing dept. Said "I'm sorry that we cannot help you." Shame on them for not helping out a local family. And, beware of all the upgrades they try to talk you into....such as the fluoride (BS) coating that kids "must have."

Excellent hygienist and staff were helpful and knowledgeable. Highly recommended as a quality…read morepractice for children and adults!!

I had the best experience with Dr. Roque while dealing with the worst dental issue of my life. He…read moretruly saved my tooth and was determined to get to the bottom of the problem, no matter how much additional time and care it required. He has an excellent bedside manner and is incredibly honest, generous, and thorough, and he explains everything in a way that's easy to understand. He made an extremely stressful situation feel manageable, and I felt completely calm and confident in his care throughout the entire process. I really couldn't recommend Dr. Roque more highly. The rest of his staff is also incredible - Jen is the sweetest and so knowledgeable as well.

I am a senior surgeon in active practice and recognize expert patient care and technical skill…read more Recently I had to undergo my first root canal and was referred to Dr. Rogue. As in my own case, patients usually have no prior experience of someone who is going to do a procedure and rely on word of mouth or a dentist to refer them Dr. Rogue is a true expert in every way. He is compassionate, prompt, and technically superb. I only felt the local anesthetic slightly and that was all. I am now perfect again. What a relief! This endodontist is superb