Mold can be a scary thing to deal with. Eddie and his team were clear, patiently explained the process as well as answered all my questions. My basement needed a second remediation. I appreciated that the company upheld strict standards via post-remediation testing. They also gave me advice on how to avoid any issues in the future. Their pricing was fair. Beware of other mold companies that use scare tactics. I had 4 companies come and give quotes and I got ranges from $4500 to $45,000. You can see it was an unfinished basement. Eddie from the start was honest, Knowledgeable and made me feel confident in how the situation would get handled. Use mold solutions! They have great reviews for a reason. read more

Mold Solutions - Basement work area - Home Inspectors Near Me - Frankfort, Illinois

Stay away from this company. After trying to get a clarification for an appointment Leeann(office manager) got very defensive and would not offer a time to come out. Claiming they may or may not come for the appointment. Very rude! Edit: They offered to come out today, when asked what time they said after noon. Asked to be given a call an hour before so I can make arrangements and head over to meet them, but was told "we'll call you if we are coming out". Why suggest an appointment that you cannot confirm? Unacceptable. Also, asked to to speak to another person in regards of the situation and were told the person was in surgery, yet here we are getting a reply from the owner within a few minutes. Got to do better! read more

Eddie and his team are the most knowledgeable, professional and fair remediators you could hire! I've used them at several properties and recommended them many times and would not think of hiring anyone else, and you shouldn't either! read more

Larry C. Mold Solutions was very professional in delivering a service in a short time. The mold was found via a home inspection in the garage attic 10 days before the house went to closing for sale. After mitigation, a full report was completed with pictures. The closing on the home was not affected at all. read more

very prompt and professional would highly recommend them. they came did their job and you would never know they were in my house

They were great to work with, very professional and knowledgeable. Ed came out and provided excellent service for our situation.

Always have been great to work with. I manage rental properties and I have always had good response, competitive pricing from Mold Solutions. Have recommended them to Numerous clients over the years and never a complaint read more

Do not use this company if you want professional customer service and prompt results. The tech that came to the house was great. He was professional and prompt. The issue with this company is Leanne. She is extraordinarily unprofessional, argumentative, and confrontational. About a month ago, we had a tech come out and conduct testing on a Wednesday and said we would get the results two days later. He said he was unable to take payment that day and that we should call to do so. We called that day and got no answer, so we left a voicemail. We never received a call that Friday, so we called that day and again left a voicemail. We called again the following week and left yet another voicemail. None of these voicemails were returned. Today, a month later, Leanne finally called us and told us the results are ready and they wanted their payment. We returned the phone call and left a voicemail (because, again, no one answered). In our voicemail, we articulated that we felt this process was unprofessional and unnecessarily lengthy. Leanne, for once, quickly returned that call and wasted no time accusing us (the customers) for the lack of communication. She was very confrontational and accusatory. The company has the wrong email address on file and when my wife corrected her, she said "I find it funny that you said you left voicemails and that I somehow have your email address incorrect." Naturally, my wife asked why the company didn't call us if we weren't responding to emails. Leanne's response was "Well, I could say I called you like you're 'claiming' you called me." Think about that. What customer service representative says something like that to a customer? She was insulted when we said we haven't had any communication from them. She said "I've worked here for 10 years and I return everyone's phone call." Look, we don't know who works there. We don't know Leanne from Adam. We don't care who returns our calls. We wanted a service to tell us if we have mold in our home and that's not what we got with this company. Leanne is the reason we have no interest in doing business with this company. We would have been willing to pay the full price and maybe even purchase more services, should the results have revealed something dangerous. We gained nothing from this. We never received results and lost a day of pay for having to take off work to be home for tech. I'm sure she'll jump on here and lash out at this review, but so be it. I hope anyone who reads this reconsiders using them and calls another company. read more

These guys were great. Josh was very knowledgeable, helpful, and patient in explaining both how mold "works" and how the treatment removes the mold. Scheduling was easy, the crew was prompt and timely, and they knocked out our small crawlspace in a couple of hours. Clean, professional - would recommend! read more

Ed Maholovich was highly recommended by a house inspector that I had used for a rental property. Ed provided an estimate for mold remediation fairly quickly and answer my questions fully and in a timely manner. Mold Solutions' office manager, Leanne, was also very helpful in answering questions and setting up the schedule. The price was reasonable for what needed to be done so I was quite satisfied with the value and service. read more

Ed was awesome. I was calling him for a second opinion after I experienced some mold related allergies issues. First company quoted me between $3300-$4400 for cleaning and demo. Ed told me I didn't need a mold company at all. Ed identified the small spots missed by the company that remediated after the flood in May. The he told me how to correct them. (He said they did a B+ job.) He also identified drywall that should have come out initially. Both of these issues were missed by the company that quoted me $4400. After all that, Ed wished me well and left. It is so rare to find HONEST people these days. When you do, you want to scream it from the rooftops. Based on my experience with Ed and Mold Solutions, if you call them and they tell you that you need work done, have it done because they don't tell you things just to get your money. I am so grateful for honest people like Ed. read more

Excellent to work with. Josh was knowledgeable and very timely with his responses. They were flexible to work with as well. I would highly recommend them. read more

Great experience with Mold Solution. I got a referral from an insulation/ventilation company and Eddie was quick and great in coming over, assessing the problem, and providing a quote quickly. The crew was also great (and kind) in performing the work and removing the mold from my attic. Overall, great service! read more

Quick response. Came out and explained exactly what was going to be done. Quote was reasonably for the amount of mold removal that needed to be done in my attic. Technician was respectful and did a great job. I read more

Thank you for your response to my initial review, Mike. I am someone who recognizes that life can be challenging, and we ALL do the best we can to get through each day. Everyone carries their own burdens. That is why I make it a practice to extend every possible courtesy to interact in a patient, fair, and equitable manner. When I am repeatedly disrespected and disregarded after multiple attempts to reasonably communicate, I draw the line. Your response to my review reflects that your customer's voice was, yet again, dismissed. I believe that you are delivering an important service to the marketplace and wish you and your team much success in all your endeavors. Unfortunately, Mold Solutions is simply not a company that I would personally use again. read more

We were completely satisfied with the professional handling of mold in our attic mid contract on selling our house. They made our situation a priority with minimal disruption to our routine. read more

Mold Solutions have come thru for me and my clients a handful of times. Adam Mrazek is always readily available to answer my calls promptly and give great options concerning the mold. Mold Solutions is the only company I call when I hear or see Mold. Great work and always great service. Top Notch! Keep up the great work. read more

We called to have our attic inspected for mold. Josh Maholovich came out and told us we didn't have ANY mold. We had him sanitize the area around our sump pump and the area now looks immaculate. The people from Mold Solutions are upstanding, honest people-- a very rare commodity in today's world. I wouldn't hesitate recommending them for any mold problems you might have. read more

Very impressed, exceeded my expectations. We had water in our finished (carpet) basement from a sump pump failure while we were out of town. The water sat for a full week, so we were worried about mold. They came out within hours to assess the mold situation. Quick and professional. Luckily we didnt have any mold. No charge for the service call and no upsell of additional services. Happy to recommend this business, good honest people! read more

Reached out via referral. Was pleased from the word go. Had someone over the day I called. Assessed the situation. Offered a quote and solution. Within the week our mold situation was solved. So impressed and pleased. Will gladly refer Mold Solutions. read more

I called them not really wanting to because I feel that mold companies prey on your fear. NOT THE CASE here at all. I did indeed have mold in my house but instead of fear tactics, they explained everything I can do and everything they can do. It was not nearly as dramatic as I expected and was actually quite easy to deal with them. Its a family owned business and you can tell by the AWESOME level of service you get. Jan who answers the phone has a great "bedside manner". Clearly, I was very uneasy about dealing with this mold issue. Thanks Jan!!! BTW, this is the second time I have used them!!! read more

We needed a mold remediation done in our attic and Ed and his team took care of me from start to finish. I would highly recommend them for any issues you may have. read more

Mold Solutions is the best in the business. save yourself from making many other calls looking for the best service and quote; I did that this Spring and consistently Mold Solutions was the best in both departments. The office and service personnel coordinate very well to make it easy for the homeowner. They show up when they say the are going to and the job is done in a clean and efficient manor. I am a realtor and have referred Mold Solutions to my clients 4 times this season! read more

If I could give them 100 stars I would without any reservation!!! We are helping an elderly family "simplify" and had unexpected flooding when a hot water heater flooded half of the basement in an old home. And the mold was there before you could blink an eye. Without hesitation, Ed and his team made an on site inspection, promptly submitted a proposal which I accepted in a nanosecond and the process began. The team was excellent at communicating, answered any question, arrived and worked tirelessly and finished ahead of schedule. Everyone should work like this! Thanks to everyone at Mold Solutions. I appreciate your work so very much. Georgia P. read more

My husband and I recently purchased our first home - a 100 year old dollhouse in downtown St. Charles. The former owner did a semi-conversion of the garage, and my husband decided to set up his office in there since we only have one car and as former city folk, are just thrilled to have a freaking driveway. Anyway. With all the rain we've had this summer, our location near the river, and the general "wetness" around the property, I was convinced we had mold in the garage. I called Mold Solutions today and got an education on mold from Brian, who was ridiculously pleasant and easy to talk to. He recommended an inspection ($50) rather than an air quality test ($300+) and I was grateful he didn't try to take advantage of my admitted ignorance in these matters. He sent Tom out to my house. Today. Yep. Same day. My husband met with him and he spent extra time not only discussing our lack of mold (YAY!) but also showing him examples of what to watch for, how to prevent it, etc. My husband called immediately after the appointment to tell me how impressed he was. I'm super-relieved we don't have mold, but I'm also glad to know we have someone trustworthy and professional to call if we ever encounter a problem. Thanks, guys! read more

After that last storm we had a few weeks ago, I had seepage along one of the walls in my basement. I called Mold Solutions after reading all the rave reviews on Angie's List. Adam came out and not only did he feed my brain with information on mold, how it lives, breathes, and develops BUT he also gave me some general tips on bricks, maintenance, and other serivces that I can call to fix the foundation problem that was causing the seepage! He also sent the proposal THAT NIGHT! I am waiting to see what's going on with the foundation before booking them but when that's done, I'm gong with Mold Solutions. read more

Twice this year I have needed them, and both times I have received excellent service. When my wife and I bought our house in March we knew we had black mold from the inspection, we have them out to quote us and as soon as the weather permitted they came out and remediated the mold for us. Due to hail damage we had a leak in the garage attic and black mold went crazy in there, they were out and fixed it up very quickly once again. Excellent company, while I hope to never have to use them again, I know that if I have black mold, they are who I will be calling. read more

My experience with Mold Solutions was great from start to finish. Ed Fox came and analized the situation. He took pictures and measurements. Explained the process and made recommendations. I received a thorough and reasonably-priced proposal later that day. On the day of the mold remediation the workers were on time. They were professional and friendly. They did a great job with the mold remediation and a great job in cleaning the work area. read more

I have nothing but good things to say about this company from the appointment taker to the guys that did the work I would recommend these guy again and again! read more

As a real estate broker I work with many vendors. I started to call on Adam from Mold Solutions after I experienced how he worked at one of listings. Though I represented the seller, I found him to be patient, honest and knowledgeable without being alarmist. My clients respected his opinion and experience as well and we all worked together to address the core the issue using his services. This company is very professional, knowledgeable and courteous with how they explain and treat mold. And, Adam is always on time for his appointments! Highly recommend. read more

Very happy and impressed throughout the entire cycle. Very knowledgeable and competitively priced. Suggested we don't do something they could do because they couldn't guarantee the long term results which saved us money. The work was done quickly and well. Highly recommended. read more

These guys are the best! We had a mold problem in our semi-finished basement of a 2800 square foot home, but weren't sure of the severity of it, nor how to fix it. On the recommendation of our long-time trusted realtor, we had Ed from Mold Solutions come to our home. He has been doing this for about 15 years and knows his stuff. He diagnosed the problem quickly, recommended a cost-effective solution which involved simply cleaning the carpet and fabrics on furniture. He referred us to a carpet/fabric cleaning company and didn't even make any money on us until we had him come back to do the mold test. The results were stellar. Problem solved! Ed was knowledgeable and honest, clear in his explanations, and time efficient. If we ever had a mold problem, we would only call this company! FYI, prior to Mold Solutions, we had another unnamed highly rated (on yelp anyway) mold testing and diagnostic firm out to look at our situation. Unfortunately they were costly with their testing, unclear, uncertain and not very knowledgeable about what actions to take. Go with Mold Solutions and Ed! They will diagnose and give you honest and effective solutions. Believe me, I am a very discerning and demanding buyer (engineer, MBA, researcher and consultant) who does my homework. Good luck! read more

Mold Solutions did a good job with mold in the attic at a reasonable price, arrived on time, and did only what was needed. Their knowledgeable staff narrowed what was needed and they did it at the price quoted. Honest and dependable. read more

We just had a mold inspection for a home we're selling, per the request of the buyer. There was a bit of mold present in the home, and the inspector went on a rampage in front of the buyer making it seem like it was the worst thing in the world. The inspector (Adam) was INCREDIBLY rude to my wife, who is the realtor for the home, blaming her for the mold as if she had anything to do with it. Completely unprofessional, disgusting attitude. When she suggested she will get second opinion from another mold company, he became very defensive and said they probably won't be certified (???). Your job is to find mold if it's present and create a report. Not to trash on the house, aggressively attack the real estate agent and try to scare the buyers into purchasing your removal services immediately by essentially claiming that they and their children will die if they don't hire you immediately. We will definitely never, ever use this company in our own home remodel projects, and I will be passing this onto all the investors I know in the area and anyone else. There's no excuse for that kind of behavior. read more

We've used Mold Solutions twice now. Completely different areas.... our home has an unresolved water damage issue. They've been professional, prompt, thorough, and have been able to make safe recommendations for our home with two very small children. Would definitely use again but REALLY hope I don't find more mold. read more

Ed was great. He came out and provided a detailed yet simple to follow explanation of our mold issue and the options for remediation. Pricing was fair. Follow up was excellent. Our service tech that did the remediation was awesome. Very professional and considerate. The treatment worked and our attic looks great! I would recommend them to anyone that is looking for mold remediation. read more

Adam was great. He was very personable on the phone when i called and was the most helpful and professional of all the companies i researched. He wasn't pushy on the phone either like some others i called. He arrived early for the appt and went straight to the issue of mold in the attic that we had found. He explained everything in layman's terms so that we could understand it and seemed very knowledgeable and seemed to enjoy his profession. He had the right mix of professionalism, expertise and friendliness and we felt very comfortable. He didn't charge us for the consultation because we had a coupon but we would have happily paid his usual rate of $50 as it is a very reasonable price for what he did. I would recommend Adam to anyone. Make sure you ask for him when you call. read more

From the sales guy to the office staff to the crew who showed up to work on our home, everyone was considerate and helpful. When you are paying someone a significant amount to work on your home, you want to feel that you can trust the work they are doing. The Mold Solutions staff are personable while maintaining professionalism. The product/service is unique and fairly priced considering the alternative options that are out there for mold removal. I would highly recommend Mold Solutions to a friend or family member, and if needed (in other parts of my home) would use them again. read more

This place is great! Honest service all around. Ed came out to my house and inspected the area I thought mold could be present in. After thorough review of the area and looking in my basement he advised against opening up the walls as it was probably not worth the cost and chances of mold would be slim. When a company is honest with you like that, you can't beat it. I'll be sure to spread the word to my friends and family if they need services like this and if/when I need mold restoration or have a question I will not hesitate to call them. Thanks again Ed and everyone here! read more

Eddie was amazing. Came all the way out to Mount Prospect several times to evaluate our attic and take measurements. Gave us dispassionate advice. Wasn't pushy in the least. A pleasure to deal with and highly recommended! read more