No shade to the friendly front desk or Gina (who gave another fantastic massage), but I left…read morefeeling a bit disappointed. After Woodhouse's most recent renovation, the Quiet Room feels like a Starbucks seating area, where I should whip out my laptop and hop on a Zoom call. Several small, dining-height tabletops and lots of tiny, hard chairs. What happened to the comfy chaise lounges with the big, fluffy pillows? There's a small water station (cool, no ice) and a few small to-go snacks, but that's it. I was led to the locker room and shown my locker, but never offered a water or mimosa, not even instructed to sit in the Quiet Room while I waited. Maybe this was because they knew I was a return customer, but still...

Still as great as when I updated my review last year, so for great info, read that. This is simply…read morean addendum (wink) ... The co-ed lounge still offers space to sit and wait. They have complimentary snacks and flavored water. There are also still cozy blankets throughout the room you can use. I will say the chairs are not super comfortable so which I would bet is to ensure you don't lounge around all day. The complimentary drink situation hasn't changed, but they have added clarification at the front desk and in the lounge. ONE complimentary drink is offered (wine, champagne, mimosa, tea) and you can choose to have it prior to your service or after. I would recommend if you are arriving less than 30min before your service OR it's busy, get your drink AFTER! There are only so many staff members and if it's busy your drink won't be delivered with enough time to actually enjoy it prior to your service. They have removed the door from the shower and replaced it with a curtain so it's easier to spot. HOWEVER, they do not offer towels larger than a washcloth, so if you plan to shower BRING your OWN towel! They do however have complimentary shower gel, shampoo and conditioner. For the first time I ever I included a facial to my visit. The Repair and Revive facial was incredibly relaxing and my skin looked wonderful! I do wish more instruction had been offered when I checked in as this was my first facial. For ex: - Do I wear a robe, or go in my clothes? A: Either. You take off your top and they have you wear a wrap before climbing under a warm blanket and lay on a table (like a massage). - Should I shower before because I won't want to wash my face after? A: yes. Sunscreen and other creams were added to my face so I did not want to shower after. -Should I have my hair done or leave it messy after a massage? A: They massage your neck and around your hairline with oils then wrap a soft headband around your hair to keep it off your face. I had a new woman giving my massage and a new woman do my facial and both were incredible. I have yet to request the same person when I return because truly no matter who I get, they are incredible!

Great couples massage! We loved that we could add on the sauna after for an hour. They also had…read moreother add ons as well. Would recommend.

06/29/24- 1638…read more We've coming here for massage. Great customer service! Tony is the BEST!!!

I have been going to this location for a year now. The best…read morefront desk service and truly some of the best massage therapists I have been to. Each massage therapist has their own techniques but all are really good! Highly recommend!

What a wonderful experience! My facial was awesome, very easy to book and the space is so relaxing!…read moreOne of the best things is the hydro massage! Just a 5 star experience all around!!!

I love coming to this massage spot whenever I need to unwind and relieve stress. My go-to therapist…read moreis Miguel, he truly has the best hands and incredible technique. I usually book the stretch with a deep tissue massage, which helps so much since I lift weights and work as a nurse, meaning I'm on my feet running around for 12 hours. The atmosphere is very soothing and calming, making it the perfect place to relax and reset. Their membership prices are also very reasonable, especially if you're a massage lover like me and plan to come regularly. I always leave feeling refreshed and much less tense. Highly recommend!

Clean and very very professional which I appreciated. Seems like all the massage therapists are…read moreamazing (based on reviews, I picked the first available and had a great experience as well) She checked with me before on comfort levels (nudity, focus points, etc) and she was super accommodating, did not make me uncomfortable or push my limits which I really appreciated. Will definitely be coming back monthly!

It's a beautiful spa with friendly staff. I had a wonderful facial that made my skin feel really…read morehydrated. During the appointment, she included neck and hand masks and massaged my shoulders and arms. I felt very relaxed!

I was there yesterday as a gift for my birthday from my daughter. Every conversation I had with the…read morestaff centered around my size. They were concerned I would break their scalp treatment table due to my weight. There is no weight limit mentioned on their website. They had me do a massage instead as they felt that table was sturdy enough to hold me. The woman who did my massage insisted on washing me 1st because clearly ad a larger woman I must not be able to properly wash myself. I was humiliated and mortified. it was an absolutely horrific experience.

I went for a blow out to try them out. You have to check in at the front desk, the guy shoo'd me…read morewith his hand rather than speak to me. I get into the salon, receptionist seemed like she was under the influence of something. The young lady who did the blow out did a good job, no problem there. I go to pay, the manager Lauren was standing there, she did not ask how the service was, just stood there and looked very angry. Not the demeanor a manager should have. The receptionist Lindsay also lacked the personality a receptionist should have. The salon is pretty. But the salon and gym has a very negative, unwelcoming vibe and attitude. But when the leader is that way, its just going to trickle down. I wont be back.

I came to this location, because the Garland location banned me from their Spa! From my first…read morevisit ever. My son and I had a bad experience and bad hair cuts. So long story short. I was denied services for complaining about out hair. At first I was not so please to have to drive 30 minutes for a service. I came to the Life Spa in Allen. From the first encounter I was properly greeted and felt welcomed. My nail tech Marsha provided me the best experience ever. She was so kind and personable. Her skills are outstanding. She is extremely thorough and extremely knowledgeable. She helped me forget my bad experience at the Garland location. My hands and toes looked ready for a photo shoot. I was so grateful to have had her as my nail tech and she gave me the experience I was hoping for. Excellent Customer service!!! She has gained my loyalty.

How bad can a company be?…read more Look no further. There should be a poll among the most disliked companies in America, and guess who may win? 4/5 last scheduled sessions, the therapist is a no show yet they send out threatening messages if the client cancels. My time is money too!!!

I love Massage Envy in McKinney. I always feel so relaxed afterwards!! It's so easy to have a…read moremassage accrue every month to be used instead of putting it off and never getting around to it.

Went for my first time since I live not far! The place was so clean, wonderful amenities like water…read moreand snacks. The front desk was super sweet and the girl who did my wax was great with questions she had, tips and made sure I was taken care of. I will be getting a membership since it's so convenient, clean and super nice! The sugaring was way better than wax.

The vibe here is immaculate. I did my underarms, and it's been a week since the service and there's…read moreno hair. 10x more better than regular waxing. Sugaring is organic and less painful!