I came with a friend for a pedicure and this place is fantastic. It's so nice inside and they're super friendly and most importantly they do a really good job. I got gel polish and it looked amazing and it has lasted several weeks so far and I will definitely return. They gave us complimentary mimosas and the prices are very comparable to everywhere else I've been. The atmosphere is another reason I will be back. I definitely recommend this salon for your next pedicure! read more

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I've been wanting to try Willow Nail Lounge for a while now and am so glad I did! This nail bar is so cute inside, and the ambiance is rustic chic. Victor did my sparkly pink dip powder, and he was so fun to chat with. I love the way my nails turned out - perfect for the new year! read more

Willow Nail Lounge - Dip powder - Nail Salons Near Me - Frisco, Texas

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I came here to get a quick manicure before catching a flight to SA. I was in a rush, but didn't say so. I was taken care of in less than 40 min, and it was affordable. I love my Astros inspired nails! I'm game ready! read more

Willow Nail Lounge - Nail Salons Near Me - Frisco, Texas

I just had a manicure and pedicure at Willow Nail Lounge, and it was absolutely amazing! Helen gave me one of the best pedicures I have ever had. Clara also gave me a perfect manicure. I love this salon! It is immaculate, and the customer service is spectacular. I highly recommend it and will definitely be returning soon! read more

They ruined my friend shoes and Hydro jug and expected her to pay full price with only giving her 15% off ... The experience was great up until then corporate needs to do better especially with leaving new people to deal with their problems The poor girl at the front desk shouldn't have had to have dealt with that do better read more

Been here at least five times. Service - Excellent reception. Live person picks up the phone for scheduling. Free drinks and snacks make the experience a bit extra. Ambiance- clean and spacious Quality - Great massage and pedicure from trimming to the paint job. read more

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The service is always amazing! They have accommodated me and all my fun design ideas on the fly. I definitely recommend. 10/10! read more

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Due to a rude staff, I have reported Willow Nail Lounge to the BBB for extremely rude treatment of customers.

Very friendly and comfortable nail salon. Victoran amazing job on my nails. I also got a basic pedicure. They kindly gave me a senior discount. Very surprised, but helpful. The chairs are extremely comfortable too! I will be back! read more

This place gets busy, even with an appointment, set aside extra time on Fridays, Sat or Sun. I'm a regular here, live near by, Laura does my pedicures and she is wonderful. My manicures are excellent also, they always are willing to help me choose a dip color also. Friendly, free drinks and snacks, and super attentive. I see other guys in here with their wives, so I don't feel out of place either. read more

I have been searching EVERYWHERE for a nail salon in Dallas with technicians that can do designs. This 5 star rating is well-deserved and goes out my girl Tracy, who is an extremely creative, talented, highly-skilled, and exceptional nail technician. She has a keen eye for detail and can achieve any nail design. She is also very sweet and understanding. The entire Willow staff and owners are incredibly kind, warm, and welcoming. As soon as I walked in, I noticed how cute and aesthetic the space was and most importantly, I appreciated how everyone had a positive and helpful attitude. They even serve Vietnamese coffee which is a huge plus in my book because I love Vietnamese coffee! I'm so happy I've found Willow Nail Lounge and definitely will be a returning client. Cheers! read more

Willow Nail Lounge - gel x pink and white ombré - Nail Salons Near Me - Frisco, Texas

I love my nails! And it didn't take long to get them done! (I get gel x) Staff is so nice and they got me a drink as soon as I sat down. New favorite salon. read more

Willow Nail Lounge - My nails: - Nail Salons Near Me - Frisco, Texas

I love coming to willow nail lounge! My nails last so long and always turn out exactly how I want. The salon is always so clean and relaxing. I saw one girl routinely but since she has left I am always confident in whoever does my nails because all their techs are so talented! If you live in the Frisco area I highly recommend! read more

I used to go here for many years even before they changed their name. Unfortunate the last couple of times I've been in to have my nails taken off either Gel or Nexgen... They have filed them so thin that it takes my nails 6 -9 months to get strong again. This last time I told the technician to please stop filing, but she kept going and almost lost a whole nail. I feel like they have lost quality of their work. They focus on more quantity getting people in and out now. read more

Willow Nails, I appreciate your response to my review of your business on Google. Your response of," after careful consideration...you told me it's best to take my business someplace else. It would've have been more professional to have let me known through a text that you were banning me from getting service there. Your company has my number. I gave it every time I checked in. I drove there without knowing I was banned. I was told that I couldn't be served because the nail techs had problems doing their job to my satisfaction. The price of gas is very high. I could've saved the trip and gas. Poor businesses practices. read more

I called to make an appointment because I couldn't get multiple services online. It was an easy process as the front desk person was friendly. It's been open for six months so everything looks fresh, clean, and new. When I arrived, there were three people standing at the front desk. I was seated within a few minutes and was offered alcoholic beverages and snacks (trail mix and goldfish). I wanted to get a manicure and pedicure done. The young lady doing my toes was new (first day) so she didn't do that great. I paid extra for callous removal and she was too gentle on my dead skin. She seemed timid but hopefully she'll get better with experience. I enjoyed the lady doing my manicure as she was we'll-spoken and nice. The staff came around asking if I wanted refills on my drink and snack so that was considerate. I thought the price was very reasonable compared to other nail salons: $22 for manicure and $32 for pedicure where most other places will charge you $10 more for each service. They were still running their promotion of 10% off. Go now while it's still available! read more

My nails turned out okay. I requested nail art with a butterfly and it just didn't look great at all. I requested a manicure and didn't receive it. The space is small and everyone is crammed in there so close together that the nail techs could barely move around each other. I was literally bumping elbows with the girls on either side of me. Not a great experience. read more

I had the opportunity to visit Willow nails while we were visiting the area. the service was excellent and they were able to accomodate me despite not having an appointment. Lisa and Phoebe were thoughtful and caring in their service. The atmosphere is relaxing and the team is very hospitable. read more

This is for a men's manicure. Nail tech spent adequate time on all the essentials of a manicure. In the end, all was good

First time customer and absolutely loved my experience today! Place is clean, atmosphere is nice. All the staff and managers are helpful and very kind! I will be returning! read more

Willow Nail Lounge - Nail Salons Near Me - Frisco, Texas

Christine has been my nail technician for over 10 years because she provides consistently excellent service, cares about the health of my nails and is very creative! Jayden provides the most amazing pedicures. His foot massages are transformational! And his gel polish application is flawless! read more

I just moved to Little Elm and was looking for a new nail place. I stumbled upon Willow Nail Lounge and did a walk in. I ended up with Lluvia who did an amazing job with my nails. I absolutely loved her! She did them exactly how I wanted. Overall the place was very clean and relaxing and I'll definitely be back to do my nails with Lluvia!!!! Such a great place. read more

Willow Nail Lounge - Nail Salons Near Me - Frisco, Texas

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This nail salon has an excellent atmosphere; however, they tack on extra services without you understanding you have done this. For example, I got builder gel with cat eye on my nails and wanted the toes to match. I asked if it was extra to get that color on my toes (not cat eye on toes, just the color) and was told no but was charged for the most expensive pedicure when I checked out. I had asked for the mid price range pedicure. Another time I was given a manicure after I had nail services and wasn't asked if I wanted this. I said something at checkout but was told the manager was gone for the day and they would review the next day and let me know if I was due a refund. I never heard back. Make sure you understand what you are being charged for. With that being said, the quality of their work is great. read more

Got a pedicure, the girl who need it was very aggressive with my toenails (hurt like ). She was ripping the nail out on the sides, which caused an ingrown. While the color looks good, my toe is for sure throbbing. Don't recommend. read more

Mia is always amazing. She does the most incredible designs. She can literally do anything you ask her to do. And she does it perfectly! I was going to Japan and I wanted to have cherry blossom nails and I just have her a rough idea and a few pictures of ideas and wow she blew it out of the water. I will continue to go back to her. I've been to willow since the beginning when they started at serenity. It's such a calm environment and everyone is so nice. I absolutely love it! If you ever need your nails done ask for her! read more

Willow Nail Lounge - Cherry blossom nails all the way in Japan with the cherry blossoms - Nail Salons Near Me - Frisco, Texas

Not a wonderful experience not a horrible one. Had someone new- understand they're learning. But it took him an hour to just do the feet washing/scrubbing part. After an hour and half he still hadn't even painted my nails!! The whole scrubbing/filling experience was very painful and made my skin crawl. Walked out not needing to pay- which was very sympathetic of the owner but not a great experience. read more

This place is awesome! Love it, great service, always do a fantastic job. They truly care about their customers and are always striving to be the best. read more

Given this place 6 chances. The services is good and it is clean, but every time. Every single time I've ever gone, the nails last for a week. And end up getting like this. Popping off or just separating. I've given so many chances bc I've never gotten the same person, so giving the salon the benefit of the doubt but absolutely not again. So many better options around this area that will last longer than a week? Waste of money read more

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I visited for the first time today, and I really loved my experience. The pedicure and the manicure were great. However, I had asked for dip, just a French manicure with chrome, and the girl doing my nails asked me if I wanted Gel X, I had never heard of it, and I said I don't know! Whats the difference? And she told me a few things about it and I said okay sure! Thinking that if it was more expensive surely she'd have told me. Well, I get to check out and it was $100 alone just for my nails! I did not want to cause I fuss so I paid for it and left. i just hope next time if someone is asking to change the service they explain the cost difference. I also was told the luxury pedicure was on special at $55 instead of $64 and I don't think I received that price, my total was $164 when I checked out. Really lovely place, and they did a great job, I was just a little disappointed. read more

I get builder gel, French manicure. Nune is outstanding. Detailed, precise, really cares about doing a good job. I will definitely be coming back. read more

I used to be a big fan of this place until I have gotten my nails done here five times and two days later out of all those five times I've had to came back because one of my nails was broken off. I was very upset considering I would think the nail tech would do a better job. I finally had enough today. I decided to pursue a refund, but instead, Tony, the manager had a horrific attitude and try to mentally manipulate me into thinking that it was my issue in the first place. Never in my life have I dealt with such cruel, poor, immature, management skills ever. I even called this morning at 9:30 AM. Spoke to the lady at the front desk. Who showed me I was able to get a refund however they needed to cut off all my nails because of the mistake that they made two days ago when I spent $80 on my GX set so in order to get my refund back, they had to trim all my nails down and Tony had the most cruel rude animosity behavior towards me and I was furious. Said some words I should probably should not have said. Therefore, Tony told me never to come back here again because of the mistake that his nail technician Tina made five times in a row. Keep in mind I am disabled and cannot drive a car. Therefore I had to spend all my money on Lyft and Ubers and I was not reimbursed for that per usual instead I was graded by animosity, cruel and toxic behavior that I have never ever witnessed in a management environment before. To whoever continues to go here I wish you the best of luck because one day this situation may happen to you and Tony. The manager will most likely manipulate you into thinking you are the problem. My plan is to file a complaint with the Better Business Bureau due to his lack of intelligence and behavior. Run as far as way as you can from this place!! read more

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They were a nail rescue from a bad mani and right before my daughter's bridal shower! I was from out of town and a family member referred this salon. That were amazing. read more

Absolutely the best dip nails I have gotten in Frisco in a very long time. Willow Nail Lounge is a beautiful salon that actually takes the time to get your nails exactly how you want them. Finally found a nail salon that I am looking forward to going back to. read more

Willow Nail Lounge - Dip nails - Nail Salons Near Me - Frisco, Texas

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Very nice upgrade from Serenity Nails. (They moved here and the many of the same people are here to do your nails!) Always a good tech to do your nails here. Full bar and very friendly! Helen, Kate, Blossom have all always done a great job read more

Willow Nail Lounge - Gel manicure - Nail Salons Near Me - Frisco, Texas

This was my first time visiting Willow Nail Lounge. The atmosphere is super clean and chic! Katherine did my nails and she was super sweet and did everything with intention! She is available Thursday-Sunday!! I will gladly be back again!! read more

Willow Nail Lounge - Nail Salons Near Me - Frisco, Texas

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I love love coming to Willow Nail Lounge!! I have been coming here for a long time for their service, friendliness, high quality products and best personnel!!! Vivian is my favorite Nexgen specialist!! She helps me find the right color every time!! My nails look beautiful and professionally done because she is a professional!!! Vivian also waxes my eyebrows to perfection!! Brian gives wonderful pedicures!!! I highly recommend him, too! After leaving Willow Nail Lounge I felt so relaxed and not hurried!! This is the best place!! Everyone who works here is a professional!! You cannot go wrong at Willow Nail Lounge. You will be happy with anyone on their staff!! read more

Very nice salon with talented technicians. I've been back twice and very satisfied with Dip Almond shape manicure.

Tracy is absolutely out of this world with her hand painted nail art and the way she cares about her clients goes above and beyond!! She takes time to create exactly what you desire and puts her all into her work. I can't imagine having anyone else doing my nails!!! Absolutely LOVE her!!! read more

Willow Nail Lounge - Nail Salons Near Me - Frisco, Texas

The nail salon is cute and clean. A modern aesthetic. Everyone who works there seems friendly and nice! The nail tech I had was Mai. She was kind and sweet. I showed her a picture and she did the best she could. I'd give four stars for the actual manicure/dip part. However, the design was a mess. The hearts are much bigger and pretty uneven and overall messy. Could she have taken her time and made them cleaner- yes. I do think there is a time limit, b/c she did start rushing towards the end and went to another client. I don't know if I'd be back given the quality of the design. And if you're paying for design then it should be quality. I think for a simple dip manicure it may be good, but for anything more best to do your research. read more

Willow Nail Lounge - The picture I showed her. - Nail Salons Near Me - Frisco, Texas

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My first time to this nail spot on Saturday. Didn't make an appointment beforehand and was able to sit down right away right after they opened about 9:15. So cute inside! Was offered snacks and drinks. Will definitely be going back! read more

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