Very professionally managed. Clean facility. Good rates. It was a very simple decision to make…read more Good access to hwy too.

In my opinion - This is one of the worst businesses in Reno . The manager is an incompetent rude…read moreindividual who has no regard for customers or really just being a human. They hide costs and fees, they try to purposely make tenants lose their belongings so they can go through them before selling them. Please if you have any choice do not store belongings, if you must do yourself a favor and go somewhere else. This is just one persons opinion - use caution and judge for yourself!! OH YES. ALMOST FORGOT AT MOVE IN THEY OFFER YOU A FREE LOCK FOR A 5 STAR REVIEW SO MOST OF THOSE ARE FALSE ALSO!! FYI YELP!!!

mr. randall w, is really helpful he answered all our questions it was a great experience. it is a…read more5 star storage unit

Interstate U-Stor at Somerset is hands-down the best storage experience I have ever had. While I…read morewas in the process of moving to Reno, I emailed back and forth with Carlos about pricing and availability with always quick responses and accurate answers. While they did not have a space the size I needed they did provide alternates and the date a unit would be available. Fast forward a few weeks, move to Reno is complete, and I had just spent the week at the lake and did not want to put my boat back at the horrible storage facility I was using, so I decided to drop in and see if they maybe had something. The service that was provided by Homero was amazing and although the space is still to big for me, I rented it on the spot. Clean, secure and exactly what I wanted for my wakeboat. You could tell, based on how Homero helped me, that they truly care about their business and their customers. If you have a boat or an RV you care about, this is the place to rent from.

I live next to this brand-new, well constructed storage facility. Having the pleasure of observing…read moreevery phase of construction, I have acquired comprehensive details regarding this facility. 1) Sturdy units (5'x10') & (10'x10') with tall ceilings, 2) Security oriented (gated access only), 3) Located away from through traffic, yet easy to find, 4) Owned and managed by a reputable business which is well established in our community, 5) Has a well-designed traffic pattern for quick or long visits.

I just toured your facility with security staff and I am fully impressed with the tall fences, the…read moresecurity system and how well kept the property is. I will be moving in the future and I will definitely utilize your facility. Thank you.

Nice facility, great services. Sadly, after more than 5 years storing with them, my boat was…read moredamaged while on site. It appeared as if a rock from their drainage culvert was dropped onto my trailer and bounced up damaging the gel coat. The rock was still sitting on the trailer and another under the boat. Not a big deal. As a small business owner, I understand that things happen that are out of your control. We called out a fiberglass repairman. The quote was $700. My immediate thought was that they should repair it, no?!? After going some rounds with Hudson (one of the owners), I offered to cover the cost of the repair, keep it off of our insurance and trade a couple months of storage in return. I was told that not only did they not agree to that, but I had 30 days to get my camper and boat out of their facility (during the winter). I removed my camper that night and returned in the AM to remove my boat. My renewal is due in three days, I'm sure that they'll charge me. If they do not, I'll update this review. Anyway, beware as always. Things were great until they weren't. I didn't expect pushback on such a minor repair from a facility with literally millions of $$'s worth of vehicles stored there. Edit: I am a man of my word. Hudson is not going to charge me for next month as I am currently moved out. I have added back a star, but the issue is unresolved. I am still on the hook to repair my boat and spent hours relocating after putting my boat away already once for winter. Regardless, if there were a resolution or not, my confidence in this business is lost.

Friendly, full service, accommodating. Free ice, air, cleaning stations. I store an ATV and have…read morea small cubicle inside storage.

All good there, so far! I've had a unit there only for a…read morecouple months, but everybody there that I've had contact with have been very nice, knowledgable and helpful. Looks like the place is well secured and kept up well.

AMAZING customer service. I called soooooo many storage places around town desperate to find a good…read moredeal. Not only did I find that I found one of the BEST customer service experiences I have ever had. Sarah answered all my questions and was so helpful and KIND. Even though they were full at the moment she encouraged me to call back since they did have some move outs pending. I did call back 2 days later and Connie helped me rent a unit right away. Connie was also very helpful and lovely to work with. This place is locally owned and they are not going to raise your rent multiple times like the big name places. I am so thankful that I was able to find this place. Thank you so much to the ladies that work here! You are Appreciated!!!!

Very helpful and easy to sign up with. Staff is very friendly and made it easy to pick out the…read moreright unit for us.

NOT TRUTHFUL WITH ME - BAD CUSTOMER EXPERIENCE…read more Unfortunately, I had rated them five stars...until I left after several months. I had been out of the country and, after a long drive home, got home from the airport at 2:00 in the morning. I called Anchor's Office Manager and said, "I know today is the last day of the month, but can you pro-rate me one day so I can come in this weekend?" He said they don't pro-rate charges, but for just one day, they wouldn't charge me if I vacated first thing in the morning. I DID...AND A COUPLE OF DAYS AFTER I LEFT, THEY CHARGED MY CREDIT CARD FOR A FULL MONTH ANYWAY. Had I known they were going to be untruthful, I would have left the car there for the month! Instead, I paid a full month's rent for a vacant spot that they rented out. I asked the Office Manager to email his supervisor's contact information to me, which he agreed to, but never did. THIS LEFT A VERY BAD TASTE IN MY MOUTH. This was a very bad customer experience.

I can't say enough good things about this place!…read more I needed a place to park a small trailer for a few days on my way back from Burning Man. Just for a few days -- but other places I called wouldn't rent me a space for less than a month's rent. This place charged me a weekly rate of $20 -- totally fair! Plus, the proprietor (Ellen) was SUPER friendly and helpful. I was able to park my trailer right up front, and pick it up anytime within the week, 24/7. (The gates stay open 24/7, but the location is so rural and remote, sort of tucked under I-80, that it feels totally safe.) I would DEFINITELY use this place again, and would recommend it to anyone needing to store a boat/RV/trailer -- especially Burners; the place is Burner-friendly and stores tons of other Burners' RVs onsite. Bonus: the location is just a few miles off the Verdi exit on I-80 just outside Reno, and is very easy to access, especially for Burners coming to/from the Bay Area! Ten thumbs up!

Our RV was broken into while in storage here. They smashed a window, drilled out the ignition,…read morebroke part of the steering column and would've stolen our rig if the battery was not dead. They claim zero liability.

I've been since the opening of this place. Mrs Loretta and Danielle are wonderful people. The upper…read moremanagement is wonderful. Can't say enough good things about this place. Yes you're gonna pay a bit more. But you definitely get what you pay for. First class group. Thanks to Mrs Loretta and her staff.

From the owner: Get more for less! Why rent two units, when you can rent one Mega Unit! Mega Storage™ Units offer…read morewider doors, easy access, more space & state of the art security.

Very friendly and accommodating staff. They made me feel at home in a new town, rates were very…read morecompetitive and most importantly it feels safe.