This Salon is under New Mgmt!! My was serviced by Vicky T! She was "outstanding" Her attention to detail was perfect! Told her what I wanted( no picture) she did exactly what was requested. Her vibe as well as her energy was superb . I have had my share of nail techs the last few years. Safe to say, I've found a great one. She gave NO resting "beotch face", no nice nasty attitude. Just chill pleasant and ready to "SERVICE"!!! If you want modern, up to date shapes, designs, clean and QUALITY products. Vicki T. is your person. Call the shop ASAP. I promise you will not be disappointed! Thank me later. across the board. read more

BOOOOOO! This location is close to my house, I've had great experiences coming for a quick lash appointment but the true natural of this nail salons customer service has now shown itself twice as I've attempted to get other services. Today I came for a client meeting- I mean who can't parlay over pedicures- and ended up get sub par pedicures, negative energy and quick inattentive service. The techs seemed irritated by our presence. I asked for a private area so that I could conduct my meeting and they looked at me like I had 5 heads. 2ndly we had a child with us and they initially assigned a young man to do a pedicure for a 5 year old in a dress. NAHHHH BRUH...they had to get a woman who rushed through that baby like she had the IICK. 3rd the pedicure basins were. DISGUSTING!!! The seats needed to be wiped off...and the massager made me feel......NOT MASSAGED! Ok so last but not least the mimosa were gigorosa's. Nah I'm good! No thanks...won't be back unless I have a lash emergency. They aren't gonna do better because people are going to come and they don't have to be nice or have good customer service. I just want you to know. That if you choose this place. Get your service, pay your money and go.. don't expect a smile or a THANKS FOR YOUR BUSINESS attitude. Cause they could care LESS! read more

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DO NOT COME HERE! I went in for a pedicure and thinking all is well, I get home and the paint is already peeling and my feet alone didn't even look like I got them done. They lathered my feet with oil before I left so y'all know you can't see all the "blemishes" when they do that. I gave them a call to express my dissatisfaction, and they told me there was nothing they could do and they'll just let the nail technician know." I have no clue what that will do for the customer, but hey. I asked if there was any accommodation for me, and they told me not unless I come in for a re-do. I expressed that I'm over 30 minutes away (I only went here because I had errands to run in Laurel, so it was convenient) and quite frankly, why would I want to come back if you already butchered me the first time? But again, "nothing they can do." I would submit pictures of the finished product but I'm not even going to do that to myself lol. Just save your coins and pick another nail shop. read more

Vicky is a top tier nail artist truly in a class of her own.‍ She's passionate, dedicated, and always gives 110% to her work. read more

Nice place, terrible with acrylic. Went in for basic soak off and full set with nothing fancy. Had acrylic all over my cuticle that I was picking off. My nail tech thought that it was a great idea to cut the acrylic that was on my skin so now I have niks all over my fingers. The polish wasn't blended at all and looks terrible and the laying of the acrylic is so thick and so wide. read more

Modo Nail Bar - Skin Care Near Me - Laurel, Maryland

As usual, Johnny was ready for.me at my appointment time. He wad patient as I selected my color. While I was doing so, he offered me a drink. I have a severe back injury. He and the manager are always helpful. My nails look great. I am a happy girl! read more

Modo Nail Bar - I wanted to something simple and pink. Voilá! - Skin Care Near Me - Laurel, Maryland

First off I don't think this place is the cleanest. When I walked in it smelled like burnt incense! The baseboards and walls look disgusting! I asked for a certain color on my feet but didn't like it and I watched the nail tech paint over my nails instead of removing the color; how lazy! Now I'm left with this thick paint on my toe nails with the old color on the outskirts of nail bids! I also witnessed my nail tech watching a movie and on FaceTime with friends and family the entire time she painted my nails, which is probably why she kept missing pieces of lint and hair that were on my toe nails! Although I still tipped her, I will NOT be coming back to this establishment due to the lack of Cleanliness and the poor service received! This place used to be really nice when they first opened years ago but I haven't been here since I've moved from Laurel eight years ago! read more

My first time here. I asked for builder gel, this lady did a horrible job. my nails look a hot mess. pls don't ever request for builder gel, they don't know what they are doing. They also had a sign I front of their building saying they offer military discount which attracted me, when it was time to pay the lady first said there was no sign and it had ended, then when I insisted, she said she didn't know how to apply it and I should ask for it the next time I come. I don't know what kind of shitty business they are running here but save your money and time. Don't go here! read more

I called and made an appointment, which I highly recommend. When I got there, I sign-in with the phone number I made the reservation with. I was able to select my polish and then Lisa was there to greet me. She was ready for me. I got a Mani & Pedi with gel polish. Lisa is great. She has done my nails on 4 different times and I have been highly satisfied. When I brought my MIL in with me for a gel manicure, the tech who did her nails was new and he did not do a good job. Lisa went to the manager and she made him fix them. I really appreciate that she was concerned about the service that was provided and that she wanted us both to be happy when we left. There are many stations and the building has bar service (I have not used it) but it looks like they could handle a party and large group gatherings. read more

Modo Nail Bar - gel Pedi - A foot with toenails painted in blue with white tips, wearing a silver ring on the middle toe, resting on a dark fabric surface. - Skin Care Near Me - Laurel, Maryland

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We booked a group appointment for our office a week in advance. We thought staff pedicures would be a fun form of team building. I initially tried booking even further in advance online, but no one responded to my request so I wound up calling. No big deal. I was give the time and date that I requested. The website has an entire page for group bookings. It promises free beer, wine, or champagne and cookies and cupcakes for groups. When we arrived, we were promptly greeted. I was asked if we wanted to all sit together. I said yes, we sit together and all paying on one check. There were six of us total. We were rushed to the back individually. We were not seated together. Some of us weren't even seated in the same room. One person in our party was seated five chairs away even though those five chairs were empty. They did not have anything to drink except for dry red wine. They didn't even have water. There were also no cupcakes or cookies as advertised. The salon just seem very unprepared for us in general. I had even called the day before to confirm our booking so the experience did not have to be this way. It was very disappointing. The actual pedicures themselves were fine but this was not the fun group experience we were promised. We would not return to this establishment as a group, or individually. read more

First and last time that I will go to this nail salon . First off , as mentioned in some comments , they don't have a good selection of gel dip colors. The salon looks nice and serves drinks . But I can't think of the last time that I ever wanted to leave in the middle of service due to the disrespect I received from a nail technician . Lisa was the nail technician who rudely decided in the middle of doing my manicure that she no longer wanted to do it and had Nancy (who was nice and soft spoken) to finish my nails . She literally frantically grabbed my purse and dang near threw it at Nancy's station . I was appalled . She asked me 5x the color i wanted for my manicure and I told her . I didn't lose my patience or anything . I tried to be considerate as her English is not the best . I have never had to repeat myself the amount of times I had to with a nail technician despite language barrier . And when Nancy was working on my nails , she would randomly come by me and make smart remarks and stare me down . Very weird . Not sure if she was tipsy or simply wanted to go home but either or it was unprofessional . Also , I have never seen nail technicians drinking at a nail salon before ....Serve the drinks yes but I was taken back by one of the technicians (not Lisa ; didn't see her drink but who knows what was up with her ) drinking on the job but to each is own . All I know is in this economy and being in the nation's capital , Lisa and management need to tighten up with their service . Being disrespectful could cost you . read more

Arrived at 7pm to have my daughters pedicure done for homecoming. Of course when we pulled up the manager was outside SMOKING CIGARETTES profusely. The couple of times I've been there, it's annoying when he comes in to greet you with the strong smell of tobacco coming from his mouth. We go back after picking a color and immediately given a list of high price pedicures. They have gone up tremendously so be sure to take out a small loan before you go. They add things like a sugar scrub to Jack the price ‍. I selected the $42 one because she had a rough volleyball game that day so I wanted to treat her. When she finishes and I went to pay... the total was $63.50!!! I questioned the price and she said remember you chose gel and they added a fee for using my card Basically they want untraceable CASH! Well Next time we will chose a salon that doesn't send you straight to the gel polish and who discloses their prices before a service. I think we're paying for the glitzy light fixtures and the Addams Family chairs up front! They also ask if you have cash for tips and if not, do you have cash app. Too overwhelmed about their predatory prices that I was underwhelmed of my daughters pedicure!! read more

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.Despite their 2.5 review I proceeded to try them out for myself... And my final thoughts, I feel like people are being a little too polite... 2.5 would mean they're okay. A two would mean they could do better. A one star means they're just not good, and I hate to say it but they fit that one star category... To be great at what they do, they first need the right products, every nail polish in there was old... Every nail polish that the woman brought over for me she had to mix an acetone, instead of sitting there for possibly what could have been 45 minutes to an hour I've been in there for about 2 hours or so because she had to keep redoing the nail polish because they were just so old that it came out looking speckled and clumpy... This has been the most exhausting nail appointment ever... On top of that the woman that did my nails was trying to rush through everything that my nails are just really uneven... Instead of leaving out with a translucent pink which is what I wanted, I left out with clear nail polish because that's The only one that looks good.... read more

HORRIBLE. Dishonest practices. After about 2 days, the polish on my toes started to chip. What you see in the picture is about day 4. Polish on the toes usually last about 10 days for me. I called the salon and spoke to Lee and he asked me to come back so they could fix the issue. After waiting 30 minutes, I left. One of the ladies seemed like she would repaint me but when I said it was not a polish change and no charge because of the previous shoddy work, she used her hand to physically push me towards the front of the store. I took a deep breath and realized for everyone's safety and sanity, I should just leave. I should also say, on the day of the original work, the lady who did the work asked me about 5 times if I wanted gel. I consistently said no. I wonder if they do something to regular polish to not make it last so that the person will opt for gel the next visit. Never again will I go there and will be sure to take my own polish from now on when getting mani/pedis. read more

Modo Nail Bar - Shoddy polish job after about 4 days - Feet with blue nail polish on toenails are shown resting on a multicolored, textured fabric surface. - Skin Care Near Me - Laurel, Maryland

Got a basic pedicure for 70 bucks and the same day my polish (gel) is peeling. Nice place, but needs better polish.

This place is dirty just look at the baseboards in the walls and the floors. I've never seen them pull out clean utensils everything comes out of a drawer. I requested a pedicure and got a botched lazy job. I would never come back here. read more

DO NOT EVER GET YOUR NAILS DONE HERE! I am traumatized from my experience. I went to get my nails done LESS than two weeks ago and all of them were lifting and painful. Most of them, I was already able to remove due to how bad they were lifting. This was GEL nails at that. I paid $95 for!!!! One as you can see from the pictures below, when taking it off, I saw that my whole nail was split. It was so painful , I took this nail off because I couldn't bear the pain. When I removed it with clippers, I noticed that it's my actual nail was ripped open. I came back to the shop and expressed that I wanted my full set- redone for a discounted price due to how they were damaging my nails and also because it was less than two weeks and they all came off.... i was immediately met with attitude and a man who I assume is the manager started to do my nails. He was aggressive and started yelling at me when I said that he needed to remove the remaining nails since they were lifted. He initially tried to put nail glue on them, but when I made that request, he raised his voice and said "let him finish". As he was taking the remainder of the nails off, he was talking in his language to another coworker and wasn't paying attention and he ripped the nail and my whole section of my pinky nail and skin off causing me to bleed bad (see the picture below) he said sorry and then said he's doing my nails and I can come tomorrow and get that nail done. By this time, I'm crying from the pain and uncomfortable and he continues to badger me to let him do my nails. Then he tried to spray alcohol on it!!!!!!!! I walked out and said I will never return. I've never been treated so inhumane. No refund, no real apology and people just standing around looking at me..,, this is unacceptable and I will be reporting this to the cosmetology board as the service was not okay and I was injured due to their services. You need to do better by your customers and realize they make your business. You injured me, my nail service was done horribly and you did nothing to try and make it right. Please, do not go here for acrylic nail application. I would hate for anyone to experience what I have Update: as I was sitting outside making this review, the same man that hurt me, knocked on my car multiple times saying for me to come in and get my nails done saying he'll do it for me and asking me if my finger is okay. He came back AGAIN after that and knocked on my car again!!!!! Harassment, injury and at this point, I'm feeling very uncomfortable. I literally backed my car out because I wanted to slap this man..... Never in my life have I experienced this. This is crazy. He kept coming outside smoking cigarettes and harassing me. read more

Modo Nail Bar - Injuries I've sustained from this business - A finger with a bandage and bloodstains is placed on a textured steering wheel of a vehicle, with the word 'AIRBAG' visible. - Skin Care Near Me - Laurel, Maryland

Kathy is one of the best nail techs at Modo Nail Bar! I've been going to her for over a year when I requested someone to care for my injured foot as I needed a pedicure for a special event. She is very personable and makes you feel important as a client. If there's anything your not happy with, she will fix it for you. Recently we tried something new with my nails because I type a lot at work and just do a lot with my hands aka "obsessive cleaning disorder" lol. She gave me a dip & gel manicure combo. The results so far have been the best as I have not experienced any chipping or lifting of the nails. They are nice and strong and my pedicures are always the best. Modo Nail Bar also provides complimentary water, tea, or sparkling cider during your pedicure, and for a few $ they have wine by the box and snacks. read more

Modo Nail Bar - Skin Care Near Me - Laurel, Maryland

Sad these people are very racist too overpriced for ill trained staff "beautiful chandeliers" poor quality nail techs no morale they are a huge scam. Very prejucice against dark skin black women and black women in general. They expect for you not to mention the crooked nail she glued. Then to expect $65. For a full set. No way!! read more

Don't come here. I went in to have a pedicure and an overlay done. As in was getting my nails done, the tech was shaping my nails, and one was extremely crooked. I asked her about it, and her response was "just trust me, I am not done". Ok.... but they were not being shaped the way I asked her to. She accused me of yelling at her. I did not, I would never. Then she huffed away yelling in her language. The manager? No idea what his name was, saw my crooked nail, soaked it off, then reapplied acrylic to all of my nails... while answering calls, coughing, and "managing" everyone else. I made the mistake of coming here for a "mommy/nursing student break" and I never will again. They rush. They treat people like they don't matter. They aren't receptive to any questions or feedback, and they treat people as if they are inconveniencing them to have to work with them. The way the first tech blatantly lied and accused me of yelling at her, I honestly did not want to have the police called for requesting them to correct my nails. I just wanted to get out of there, and never come back. DO NOT WASTE YOUR MONEY WITH THESE PEOPLE. read more

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I decided to give this place a second chance because everyone deserves that right? No, I should have listened to my gut for the second time. My nails weren't cured properly so the gel is peeling in some places. The clear coat wasn't applied at the cuticle line on a couple nails. I asked for black glitter I got black polish with sparkles in it. Crystal adornments are coming off. All in less than an hour after I left the shop. I had a wedding to attend so I rushed home to shower and looked at my nails to find a disaster. Terrible quality of work coming out of this shop. I know we will never return. I can't wait to get these nails either repaired or soaked completely off. They charge way too much to be providing work this low in quality. read more

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I wtite this review after I let the nail tech convince me that powder was superior to gel, he said they would last longer than gel and "make my nails very strong." That was not true at all. In less than two weeks my powder was lifting up and almost ripped off every nail. I could barely zip my pants or pick up anything. Also the owner does not wear his mask. He is rude AF and proud of it. I've watched other customers complain and he disrespected them, I don't know why I expected any different. I complained he dead panned me. I left and went to another salon who took care of me. Apparently this happens often according to her. Before the powder was put on my nails they were strong and a very good length. Now I look like I have been playing bare handed roulette in my garbage disposal. As far as the space, they have many of their "fancy" pedicure chairs all pulled out from the wall exposing dirt and who knows what else. They got my money this time, never again. read more

Modo Nail Bar - After letting the nail tech convince me to put powder on my nails - Skin Care Near Me - Laurel, Maryland

The inside is nice and pretty but the quality of work is not it. I went here last minute before a trip to get a fill in since my regular spot tends to over book and have people waiting for hours. I went to Seynat based off of the pictures of her work here on Yelp and made an appointment with her. She was sweet and all but she just didn't get the concept of the design I wanted. I gave her a reference picture which she was looking at the entire time and still didn't follow what it was. Mind you the design was just some simple swirls, not hard at all. She went to do the design and I was a little hesitant at first but I didn't want to micro manage I wanted to see what she could do. The design turned out horrible. I let her do my feet and while she was I just kept looking at my hands like no I can't do this. She took the design off and was nice about it. But I was still dissatisfied. And even tipped her because she was sweet. Not even a week later two of my nails popped smooth off. Moral of the story. Don't waste your time or money here read more

Modo Nail Bar - Not even a week old full set - Skin Care Near Me - Laurel, Maryland

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I looked this salon up on Yelp before I walked in the door. I was in the area and needed a manicure, I'm a manicure fanatic and get mine done every 2 weeks. I honestly debated with myself due to the reviews. Took a chance and wasn't disappointed. The inside is very nice and clean. White with red chairs and accents. I was greeted by the owner, very friendly. Kathy was my nail tech. She was wonderful. Super friendly and gave the best hand and arm massage I've ever had! Seriously, don't let her petite size fool you! Those arms are strong! I even commented, she laughed and said thank you everyone says that. I normally get some type of design with gel/shellac, I like fun nails. Side note, I don't do fake nails, if you've ever worked in a hospital you'll know why. By the Yelp reviews I decided before hand that I would just get one color gel, no design and judge from there whether I'd return. Can't really mess up a gel manicure. Kathy was great! I'm in Laurel a few times a week and will definitely return to see her! The one small negative was while paying with my credit card, the owner asked me three times to pay cash. He even turned a sign around which stated 5% off for cash paying customers. I get it, there are fees with running credit/debit cards for businesses. But once I said I don't have any cash, that should have been the end of discussion. I'll try to remember to bring cash next time, BUT if I don't then card it is. read more

Modo Nail Bar - Simple gel mani by Kathy - Skin Care Near Me - Laurel, Maryland

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I went there on Tuesday. I got a full set of nails and a pedicure. I normally don't get pedicures from there but I needed one for my trip. Nevertheless one day later my toe polish was chipping. It was nothing that I did because I only wore sandals and only went to the store. I went there out of convenience but I really don't get don't think I can go there again because it's not cheap and for such poor quality ... I am so disappointed!!!!! I keep going back to this place because it's convenient as far as distance but disappointing every single time!! I'm not gonna make this mistake again . The staff is nice the facility is nice but the Quality of the service is horrendous!!! read more

Modo Nail Bar - My toes chipping after one day!!!! - Skin Care Near Me - Laurel, Maryland

I came in wanting the donut glazed tiktok nails..but the outcome looks very messy and not cute what so ever. I paid 52 dollars for nails that look like a 5 year old painted them. Will not be coming back. read more

Modo Nail Bar - Skin Care Near Me - Laurel, Maryland

My best friend and I came here in celebration of her birthday. She got a gel manicure and I got a gel pedicure. All around loved the atmosphere but the workers don't listen to customers. Tony (my pedicurist) ended up scraping my foot really bad and it hurts even to walk because of where the injury is. I also mentioned I wanted the French tip to be thinner and was ignored. My friend mentioned her manicurist filed too close to the tip of her nail bed and it burned when she used to UV light. Even after she brought it to her attention she didn't care and kind of hurried her to put her nails back under the light for finish and be gone. As a model I take these measures very serious because my feet make me money... I will never come back here and not recommend this place to others, save your money! read more

Modo Nail Bar - Injury suffered after over scrapping my foot with a tool. - Skin Care Near Me - Laurel, Maryland

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I've been coming here since the salon opened, and I've been happy with the services I received. Especially since I met the nail tech Tee, she is the only tech I'll see so I make appointments with her rather than do walk-ins. She is so sweet and attentive, and she is very meticulous when she does my manicures and pedicures. I've probably had every type of pedicure the salon offers with her, and she has done regular, gel, and SNS manicures for me. The salon used to offer complimentary drinks including tea, wine, mimosas, and water. Now they sell these drinks as well as snacks for a nominal cost (I think prices range from $1-$5). The salon is very clean with modern decor, and they offer a large selection of services. read more

Modo Nail Bar - SNS manicure - Skin Care Near Me - Laurel, Maryland

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WTH!!!! This was totally horrible leaving me in pain & pist!!!!! I came in for a mani & pedi because I've had great service here before... Well she over filled my toe nail turning my big toe red!!!! Then starting talking to another worker about me. Smh. Her clipping and shaping detail was absolutely the worse I've ever experienced, to the point I demanded her to stop!!! No way in hell would I ever return here again!!! read more

Modo Nail Bar - Skin Care Near Me - Laurel, Maryland

So I really enjoyed my pedicure here. The people were kind, they give you a complimentary drink too! But.... Why on earth is my pedicure chipping within 3 days of the pedicure. It seems their polish has to be very old :( read more

Modo Nail Bar - Chipped toe nail 3 days after pedicure? - Skin Care Near Me - Laurel, Maryland

Julie and Tammy are the best technicians! I travel from Baltimore just for them. They treat me so well each and every time.

Skeptical based on the reviews. Although I was initially upset for being charged $5 for removal of my SNS nails by plucking the acrylic off (lol), the technician did such a good job on my gel nails. I will definitely be returning to her. She took her time, which I appreciated. Granted it was a 12pm on a Monday. Seems this place is hit or miss depending on your technician and how busy they are... which is justifiable. (Also, they do use sterilized tools for every manicure) read more

Modo Nail Bar - Gel by Lana. - Skin Care Near Me - Laurel, Maryland

I'm new to the Laurel area and was referred to this salon. I completed three separate visits for S&S nails and pedicure. Although I was receiving the same service each time, the price was different. On my last visit, I was charged $115. Prior to that, I was charged $90. I requested a receipt for clarification in the future. When I reviewed the receipt, I was charged $10 for a massage and $5 for Stiletto nails. My nails are shaped naturally. Mimi provided my service, and I tipped her $10 on top of the $115. I returned today 11/20/23 to inquire about the charges and showed a man what my nails looked like and told him that I never received a massage from her. He called Mimi over she looked me right in my face and said that she did give me a massage and walked away. She didn't acknowledge my nails. They argued for several minutes in their language, and then the man told me that Mimi said she did what was on the receipt. I told him that I wanted my $15 back. My $15 was returned how i can not trust this business. They have lost me as a customer, and I will never return! If you go Modo Nails, you better request a receipt, or you may get overcharged read more

My first visit to Modo Nail Bar was ok. Nothing to write home about. I booked my appointment online. When I arrived I was informed that the online prices for my pedicure had gone up by two dollars. Then I see a sign on the front desk that they charge $1.50 extra if you pay by credit card. They should not charge extra to use a credit card. They nickel and dime you every opportunity they can. The pedicure was just Ok. I haven't decided if I will return to Mondo. Also they keep trying to sell you additional services. I found this to be very annoying. read more

I have not even done a review on Yelp. I felt that it was necessary due to the low reviews this establishment has received being rated three stars. First off, it is in the nice plaza which has a movie theater, food, and shopping. The actual nail bar has a nice decor and is clean. It offers a range of different services... I personally received a passion pedicure on this occasion. AWESOME! Lana was the associate who services me, and she is GRRRRREAT! They have the massage chairs with the advanced massage system which I LOVE! You can bring your own alcoholic beverage or purchase one at the location. I'm always skeptical about reviews... but, I was surprised at the lower reviews for this location. If you want a good pedicure, go her and request Lana. GUARANTEED a good, relaxing time read more

I do not always leave reviews! But believe these reviews when you see them! I wish I did :(I asked for Gel Overlay nails. These people literally messed my nails up. The first guy did a pretty good job on my toes. I should've known it was going to be an issue when I told him for my manicure I wanted gel overlay. He continued to try to make me want to get gel acrylic. In which I DID NOT WANT. the guy name Lee came over and was like he could do gel overlay, fucking liar; if instead they would've said that they don't do gel overlay and dip powder from the start I wouldn't have gotten my nails done. However, I went along and let Lee do my nails. While smelling like straight cigarettes, the old man went on to do my nails, my nails look like a little ass kid painted them. I WILL NEVER GO BACK TO THIS PLACEEEEE. I guess I have to take this L. But it's is very pathetic how this man Lee thought I was going to pay full price... hahahaha at the end of the day don't go here at all. The aesthetic of this place looks very nice, but don't be fooled read more

Modo Nail Bar - Terrible Job and Lee thought I was paying full price for these atrocious nails - A close-up of a hand with white-painted nails, showing some chipped polish, against a dark fabric surface. - Skin Care Near Me - Laurel, Maryland

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They did a great job. A really great job! My nail shape (square w/rounded edges) looks great even on every nail,the polish is smooth the nail tech really took his time! I do hate how expensive they are compared to other salons but I suppose you get what you pay for. The free wine was also a nice boozy touch. They also don't have a lot of gel nail colors which was a annoying considering how expensive and huge the establishment was. Place was very clean! Dare I say one of the cleanest nail salons I've ever been in read more

Modo Nail Bar - Skin Care Near Me - Laurel, Maryland

I was allowed to book a facial and massage online days in advance but was called day of to cancel. They would like 24 hours notice for a cancellation, i wish they thought I deserve the same. read more

This place is a hit and miss salon. My last visit on 7/16, was a definite miss. I was paired with Kelly and my experience was similar to going to an ATM, withdrawing $70, and ripping it to shreds. Kelly was more interested in talking to the man who came to sell boxes of mangoes and other fresh produce, than she was with providing a service. I kept pointing to where she was messing up my nails, but she didn't seem to care. Her efforts on this faithful day, were lackadaisically negligent at best. Pedicure: She sat me down in a pedicure seat and I was done before the people who got there before me. She didn't ask me what type of pedicure I wanted nor did she ask about drinks etc. She put my feet in scalding hot water and went to get a grater. I politely asked her not to use the grater on me because not only does it hurt my feet, it is a dangerous tool that exposes one to diseases. Besides, my soles were not that callused as I had scrubbed my feet before getting there. I was there because I wanted a good service for my vacation. Anyway, I think she was upset with my request because she spent more time 'scrubbing' my ankles than she did my feet. By scrubbing, I mean rubbing. Manicure: I don't think these people know what a manicure is. Anyway, Here was my experience. She brought over a bowl of water, asked me to put my hand in, brought it out after 15 seconds, then proceeded to file my nails in such an uneven fashion, I barely recognize my fingers. Meanwhile, the mango man came back with some more produce. You guessed it! The conversation continued! Unfortunately for me, she was not looking as she was filing. Tough luck for me. Kelly: Anyway, I say all this to say that you should avoid Kelly. Interestingly, She was not chatting away with the other technicians like the others do. She was talking to only one of them who seemed to be using her tools more than she was. Also, one of the other technicians walked by her and gave her one of those weird looks like they knew she was a dud technician. This was interesting to me because these folks seem like they have a hive mind and agree on everything so watching this lack of interaction validated that I was not crazy or expecting much. Manager: While I am on my rant, I want to also mention the dude at the front. I am not sure what his role is. I think he may be the manager, owner, or something. Anyway, has someone made you so so mad that you catch yourself before you wish the person kicks a really really hard stone while barefooted? I took my mangled nails over to him and he acted like he had forgotten how to speak English. I am eternally grateful that Kelly is not the only nail tech on earth nor is Modo the only salon left. Before I write them off completely, I will try one of the others that people have raved about to see if any of them are any good. read more

Was a walk-in and felt very rushed thru on my entire visit. And it shows in the work done on my nails... There are bubbles in my polish, topcoat that has my nail cemented to my skin, and my polish is uneven and distributed unevenly across my nails. Dark colors should have 3-4 layers as opposed to the normal 2. Won't be back... read more

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