I used the drive through to receive my medication yesterday and everything went fine until the…read moreDoctor came to the window to tell me how the medication was to be taken. She was speaking very fast and when I tried to ask her to slow down she continued to talk over me and even faster. It was like trying to communicate with a 16 year old girl. This has never happened to me at a pharmacy ever. It was as if she was only telling me the instructions because she had to. After she finished she told me everything she said was on the bottle. She also never iterated that I should spread out the two pills I'd be taking daily. I proceeded to read the instructions but still managed to take the medication wrong. I believe it was because of this incident. This was unprofessional as we are talking about medication here. I then called to ask if how I took the medication was ok and I know I the call was answered by the same woman doctor. She had no answer for me and again was rushing the conversation. Rather that she needed to call my doctor? This has never happened to me before. I believe a Pharmacist doctor should know the answer to these kinds of simple questions. She told me she would need to call my doctor and call me back. She did call back with decent news which was great. My only advise here is no matter how busy somewhere gets that the pharmacists take their job more seriously and take time in explaining how medication should be consumed properly. Also, it is unhealthy for her to be moving or talking that fast. No one should have to receive their medication this way!

4 stars for Angie in the photo department! None for the manger for the poorly run store and the…read moreemployee with curly hair. I ordered a same-day poster for my grandmother's funeral service, and the printer wasn't working properly. While the curly-haired lady and another employee offered no help, Angie refused to give up. She even FaceTimed another employee for over 30 minutes to troubleshoot it. Angie got it done!!! I'm so grateful for her patience and professionalism with me and her determination. She showed true leadership and exemplary customer service skills! Thank you Angie!

My child's school notified me that my TB test had recently expired so I had to get submit a new…read moretest result ASAP or I wouldn't be able to volunteer. It was extremely difficult to schedule an appointment with my own provider so I decided to pay out of pocket to get it done at a local CVS. Scheduling an appointment through the CVS app was super easy and the check in process was seamless. I received notifications on my phone with reminders to check and I was called into the doctor's office within a 5 minutes wait (walk ins are welcomed, btw!) The doctor was friendly and very thorough with the process. The test was quick and I was able to schedule a follow up visit to check the results the following Monday, and I received an email notification right away confirming my appointment. It was $35 for the appointment and it will be another $50 for the follow up. Definitely had a wonderful experience!

Terrible Customer Service & Lack of Care w/ pharmacist…read more I had an incredibly frustrating experience around 9 PM with pharmacist Maggie Cheung. The pharmacy wasn't busy, there was no line, and only one or two other people there were just sitting down waiting. When she told me my prescription wasn't there, I called my urgent care clinic, who confirmed it was sent. I tried to politely wave to Maggie to say "excuse me," but she completely ignored me. When I asked her to double-check, she suddenly found it and dismissively said, "Oh, they just sent it right now." Her attitude was terrible--no greetings, no "hi," no "bye." To make matters worse, she didn't bother to give me any patient counseling or explain how to take the medication. There is no excuse for this level of poor service when she wasn't even busy helping anyone else.

Large and clean store, friendly and helpful employees and pricing on most items is very affordable…read more Came in for a heating pad for my sore back and found exactly what I needed.

some of reviews I agree with, their pharmacy is the quickest and fastest of any CVS I have been,…read morethey would say time ready and it is always ready prior to the time. And comments about the service, well they are doing their best. It is obvious they are short staffed- despite having the kiosk registers- you usually have 1 person helping with that and being the manual cashier and managing photos and the phones. Imagine 1 person doing 5 jobs??? and I often still see people complaining or not treating the employees with grace and kindness, come on!!!! and why are you always short staffed here???

All employees here are 100% rude to the core. When you ask them a question the response is " oh I…read moredon't know ma'am " with an attitude tone. They think we owe them everything and we are not going to survive without these people there. Beautiful and attitude can go side by side but them no beauty just attitude!

If I could go with zero stars I would. Nothing but a string of bad customer service and rude…read morepersonnel. Nothing is ever ready on time and frequently out of regular medicines that my Mom has been in for years. I call days in advance to refill a prescription, call before I head over and told the prescription won't be ready for hours. I wait several hours and go there and still not ready. I can't drive at night and my Mom can't drive. This prescription can only be picked up in a certain day so now she is without meds again for a day. Filling this prescription and then we are out!

Shopping in Arcadia, California…read more.. I was looking for postcards to mail to friends... Walking up and down the aisles for many minutes, I went to the front to ask staff. She thought that I meant gift cards... Nope... She asked another staff who said that they don't have any. I guess I need to go to a more touristy location... LOL! I do appreciate the free parking, sale items, and loyalty program. After purchasing a few gifts and using my monetary rewards at the self-service kiosk, i received a long printout of coupons. I'll save them because they might come in handy!

We went on a Sunday to see the clinic as a walk in. The nurse practitioner @9am said, if you have…read moreno appointment there are 5 people ahead and it looks like 11am to see the first walk on! We stayed anyway. While there, we went outside and had a quick breakfast at a drive in which I reviews already. We came back and the walk on has not thinned to two. By 10:15am they saw my companion and by 1115am were out of there with the prescribed meds! Of course we had it filled at the same pharmacy. It took them 30mins to fill. Overall experience was exceptional good for a filled place and giving walks no option and at their mercy! The ambience was full of miserable patients. Not enough skilled staff. Yet they were happy enough to accept hundreds in cash if insurance is not accepted. Please be wary and try to plan ahead which doctors to see incase of emergency! Your wallets will get lighter if you do not and the care is is just average.

Best pharmacy in the SGV!…read more My grandmother has been a long-time and loyal customer here. Due to her declining health and mobility, I've had to pick up refills on some of her prescriptions over the past year. What you can expect from Sunny Bay Pharmacy: professionalism, convenience (zero issues - I've always picked up my grandmothers prescriptions in a timely manner), first-rate customer service and personal care from everyone on staff. If you have any questions or concerns, they will happily take the time to review and answer everything.

Sunny Bay is a small pharmacy located in the Optum medical building near Olive Garden on Huntington…read moreDrive. I've been coming here for years now for my medications. Everyone here is always kind and attentive, even on their busiest days. It's super easy and convenient to request for refills on their website online. It's never hard to find parking! There's a big lot, plus a parking structure right next door. Highly recommend!

Just saw they were closing!!! They have a close out deal…read morewhich everything is up to 50% off and even their furniture and equipment are for sale. Most items were actually 20% off, which doesn't make much of a difference. It's good to just look around and see what there are that you might need, but so far many of the shelves are almost emptied out and I'm hoping they increase the discount since some of the items are still considered pricey even with the discount.

Rite-aid nearly closed last year. Now they have less than half of their normal stock. Most shelves…read moreare bare, or nearly so. You can still get your prescriptions filled and an ice cream cone, but the rest is a maybe. Too bad.

I haven't visited a Walgreens in forever but I hear they're the spot for vaccines. Needed shots…read morefor my school program and needed them fast. Super easy to schedule, check in with QR code... jabbed me up with covid and flu shots... boom out the door. I didn't realize till I got home that the pharmacy tech handwrote me an immunization record with the wrong date lol... but luckily my school was cool and accepted the record from the site.

Im rating for the pharmacy. They not only give you text message alerts, but phone calls too. Each…read moretime you get new medication, the pharmacist will talk to you. They even called me once to check in on me. Their app is simple to use too. They hold your credit card on file so it makes the checkout process easier. They ask you if you want to use the card on file first before completing the transaction.

It used to have great costumer service, but lately prescriptions have not being ready when promised…read moreand not all but some of the staff including the pharmacist have being very rude

Have been a customer for many years, but just spoke with a very dismissive pharmacist by phone. Not…read moreat all the experience that used to be provided there. She was not interested in hearing my explanation for a refill ordered by my doctor, even though I had a clear explanation and was able to provide the refill number. CVS has changed/reduced the hours, the staffing, and the telephone procedures. I will be looking for a new pharmacy.

It's a Walmart, so don't expect red carpet experience if you are seeking lower than Target prices…read more I personally prefer Target and I'm at one at least once a week, while I'm at a Walmart once every 6 months. This location is right off the 210 freeway. There's a McDonald's in here and I love how I can grab a side of fries after a shopping trip. Shoplifting probably is a huge issue here because they pretty much lock up most of their cosmetics including nail polish in a locked case, which makes it really inconvenient to be able to get what I need if I'm in a rush. Walmart is good place to shop for Holiday decorations and every day essentials, but I am not sure about purchasing groceries here because the frozen aisles always seem unorganized. Overall an okay place to stop by if you're looking for affordable items.

The store is conveniently located off the freeway like most Walmarts are there's multiple places to…read moreenter and exit parking is well okay they're always seems to be some type of container storage or people parking or construction or any other thing like that this Walmart is a very Standard Market in my opinion they have a few of everything they have at McDonald's in the front and they have a lot of automated self-scan registers but somehow they don't always open all of them and there's usually a line during times that are busy and they are almost always busy but the store is not very big either so it could get crowded the reason it is not five stars rating is because there's other Walmarts that I have seen that has a more full section for food and vegetables and produce and more hot food items the store does not have those services