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    CVS Pharmacy

    3.0 (70 reviews)
    Open 8:00 am - 11:00 pm

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    For two years this abandoned semi truck in CVS parking lot was set on fire.
    Foodie F.

    This CVS is managed so very poorly. The volume of garbage in the parking lot is terrible. There was an abandoned car for three years in the back of the parking lot. There is also an abandoned semi truck for two years that burned to a crisp yesterday. There is an RV with occupants, a couple living in a white BMW SUV, a mini van of homeless and a couple of homeless people that poop and pee in the bushes not to mention leave tons of garbage everywhere. Wake up CVS, you're an eye sore to the neighborhood. DO SOMETHING.

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    13 days ago

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    2 months ago

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    5 months ago

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    6 months ago

    Helpful 1
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    4 months ago

    Helpful 1
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    10 months ago

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    7 months ago

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    2 years ago

    Helpful 12
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    1 year ago

    They are always very helpful and very kind. The wait is usually very short. And it is around the corner from my house

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    1 year ago

    Customer service could be improved. Communication could also be improved. Knowing how to use the register.

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    6 months ago

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    1 year ago

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    3 years ago

    I like coming here for my vaccines. It's quick, friendly, and clean. I'm usually late lol and I'm seen within 5 minutes of arrival

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    3 years ago

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    6 years ago

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    3 years ago

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    3 years ago

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    1 year ago

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    1 year ago

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    3 years ago

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    1 year ago

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    6 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    5 years ago

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    12 years ago

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    3 years ago

    Fast RX follow up, courtesy service. Professional service with understanding. Easy to park or go through.

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    8 years ago

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    6 years ago

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    5 years ago

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    5 years ago

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    3 years ago

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    8 years ago

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    6 years ago

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    5 years ago

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    3 years ago

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    6 years ago

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    6 years ago

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    4 years ago

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    Page 1 of 2

    Ask the Community - CVS Pharmacy

    Review Highlights - CVS Pharmacy

    In case you won't be able to make it, you can call in and ask for them to transfer your prescription to the Baldwin location.

    Mentioned in 2 reviews

    Read more highlights

    CVS Pharmacy

    CVS Pharmacy

    (103 reviews)

    $$

    UNACCEPTABLE COMMUNICATION & DENIAL OF PHARMACIST ACCESS…read more I attempted to reach a pharmacist via phone, but I was explicitly told by the front desk that the pharmacists "requested not to be forwarded calls anymore." My multiple voicemails, regarding my medication, went completely ignored. This is not just a customer service issue; it is a violation of California Code of Regulations (Title 16, § 1707.2), which mandates a pharmacist's duty to consult. By blocking phone access, this location is choosing convenience over patient safety and ethics. This pharmacy invites medical malpractice and professional misconduct claims. PATIENT RIGHTS: IF YOU HAVE BEEN IGNORED If you have been harmed by this pharmacy's lack of communication, know your rights under California law: THE 10-MINUTE RULE: A pharmacist must be available to speak to you within an average of 10 minutes. ONE-HOUR CALLBACK: If they cannot talk immediately, they must schedule a return call within one business hour. RIGHT TO CONSULT: Patients have an absolute right to an oral consultation "in all settings," including over the phone. If they fail to meet these standards, they can be reported to the California Board of Pharmacy. If their refusal to communicate leads to a medical error, you may be entitled to compensation for professional negligence. ---------- HOW TO FILE A FORMAL COMPLAINT WITH THE CALIFORNIA BOARD OF PHARMACY: It takes 3 minutes to hold this CVS legally accountable: Go to the the California Board of Pharmacy website at www.pharmacy.ca.gov Locate the Form: Click on "Consumers" and then select "File a Complaint". You can fill out the form online instantly. Provide the Details: Pharmacy Name: CVS Pharmacy #09689. Address: 950 W Foothill Blvd, Monrovia, CA 91016. The Violation: Specifically cite CCR § 1707.2 (Duty to Consult) and mention that your voicemails were not returned or front staff refused to connect you to a pharmacist. ------------ I have moved my prescriptions elsewhere. WHERE TO GO INSTEAD AMAZON PHARMACY: They offer free home delivery and an "RxPass" that is often cheaper than insurance copays. To switch, just hit "transfer" in their app. VONS PHARMACY (Monrovia): Located on Foothill. It is much quieter, and the pharmacists actually communicate with patients. PAVILIONS PHARMACY (Arcadia): Offers a professional, calm atmosphere with a focus on service. PAX PHARMACY (Duarte): They answer the phone immediately and often provide free local delivery because they value your business.

    Please note: I've been a customer at this location since 2020 (photo evidence attached). However,…read moreI seldom write reviews. Good or bad. Over the years I've come to depend on the professionalism and care the staff provides at this location. True compassion amongst the entire staff and pharmacy. In the midst of the current Los Angeles labor strikes, I wanted to do my SMALL part in supporting our quaint township. Therefore, any positive review I provided this CVS would be incomplete without mentioning Darleen. Over the years, I've noticed the attentiveness and humanity she displays to customers...even under pressure. She is truly a pillar of our community and for that reason I say thanks! FIVE STARS

    CVS Pharmacy - drugstores - Updated May 2026

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