My business can often be a high-pressure, deadline-driven process and each time I have called on Modern Express Courier to provide same-day-delivery services they have done an outstanding job. They are very reliable, friendly, professional, patient and understanding. I was so focused on meeting my most recent deadline that I ran out of gas on my way to their offices with my package. When I called to say I had a problem getting there, they sent a very nice, awesomely cheerful person, with a gas can ( ! ), who got my package to a delivery person, took me to a service station and back to my car. This gesture was clearly above-and-beyond the typical level of service. I highly recommend them for your delivery needs. You will not be disappointed. read more

Modern Express always provides great customer service whenever I have to courier packages and items out for my job. Joe from customer support has helped me with sending out packages to as much as 15 different locations all in the same day and provided me with constant updates whenever there were issues as well as solutions. Driver Clewis Porter always arrives early and completes his deliveries exactly as specified whenever I schedule a courier. I highly recommend other businesses to consider using Modern Express to courier their packages. They have been a great asset during the pandemic and has made it possible for businesses that have remote work as a baseline to operate smoothly and without issues. read more

Modern Express has been exceptional to work with. Their customer service is truly top‑tier -- responsive, attentive, and consistently going above and beyond. What stands out most is how seriously they take their drivers' safety. The fact that they ask thoughtful follow‑up questions and prioritize clarity shows an impressive level of care and attention to detail. It speaks volumes about the kind of company they are. We genuinely appreciate the measures they take to keep their staff safe, and their communication throughout every step has been nothing short of outstanding. We will absolutely be using Modern Express again. Highly recommend! read more

I would rate them 100 stars if I could. Modern Express Courier is a life-saver, or rather, a job-saver!!! I work for a company in Illinois and was tasked with having a proposal hand delivered to an office in California...sounds ridiculous and it is, but I got it done and its all thanks to Modern Express. I COULD NOT HAVE DONE IT WITHOUT MODERN EXPRESS. They received my document via email, uploaded it to a USB, printed the cover letter to go along with it, packaged everything and delivered it by hand within a matter of a few hours - ABSOLUTELY AMAZING, QUICK, KIND, HELPFUL, and KNOWLEDGABLE. THANK YOU!!!! read more

In the middle of production, our company was un-expectantly in dire straights and in desperate need of a pallet of product from a company in Berkley. My internet search came up with Modern Express Courier on Yelp. I called Modern Express at 4:30 pm and the pallet was delivered at 7:15 pm to our company in the central valley. The customer service rep on the phone was very professional and courteous,. She made the entire transaction easy, and saved the day for our production. Great service and now our new courier company! Thanks Modern Express!! Joe N. read more

Miraculous, beyond excellent and dedicated, I highly recommend this service. Angel literally saved me. I lost my wallet in Las Vegas on a Sunday just a day before my flight. From the moment I contacted her, to when she got my passport from my apartment in Oakland and then took it to the airport cargo in Oakland airport, all in 1h30min! It was then available for pick up in Las Vegas airport cargo three hours later. This has shown me a completely new standard of what's possible with emergency quick delivery. read more

Modern Express did a spectacular job. We had urgent documents that had to immediately get from Solvang to San Francisco (300+miles) and they provided the service rapidly. The package arrived the destination ahead of time. Wow! I will definitely recommend them and use their service again. I agree with some of the other reviews, their text updates really helped, gave that insurance that things were moving along as planned. read more

This company is fantastic! I had a delivery that needed to happen right away, and the pandemic was not making it easy. I thank my Lucky Stars that I contacted Modern Express Courier! They responded to my request immediately, provided a quote, and completely resolved a near catastrophe. Their service is enthusiastic, professional, thorough, and perfectly pleasant to interact with. Thank you, Modern Express! read more

I work for a company that is serviced by Modern Express. We get a weekly delivery from them and I've worked at two different locations of my company and have had great experiences at both. Our driver, Porter, is so friendly and he has been helping my team for at least 3 years now. He's efficient and takes time out of his day to stack everything neatly in our Back of House. The whole team appreciates him! read more

Modern Express delivers and picks up the mail at the company I work for. Derrick is very professional, polite and always on time. We needed some certified mail labels and mentioned it to our driver. He did not have any and left. He came back to our office in a couple of minutes and brought us some. We are extremely happy with the service Derrick provides. read more

We are located in the North Bay and we needed something ASAP from Hayward. We called Modern Express and they were so helpful. I received phone calls and emails updating me on the ETA. The driver showed up right on time, even after driving 101 through Novato and Petaluma. Very pleased with their service. Definitely recommend them. read more

From placing my order with Modern Express (today it was Mark) to receiving my delivery from the courier (today it was Dennis), it's 5 star service. The people are courteous, responsive, and efficient (they remember they way you like things done if you become a regular). I will use this service again and again as needed. read more

I have been working with Modern for almost a year now with over 300 pick-up and deliveries. I am speaking from experience when I say they are a great company to work with. They have a hardworking staff who are always on time and pleasant to work with. The owner is a class act! Thank you Modern and Team! read more

Super fast turn around time, great customer service from the moment I called and very responsive. I had a pick up in Tiburon and it was delivered to Oakland within two hours of calling (for a slightly higher fee than their "normal" four hour turn around). I was happy! read more

We have been using Modern Express since 2013. Lucino is our courier driver who does our services. He is very friendly, always on time, has patience, and most of all he has a good attitude towards everyone. I would give him an Excellent 5 star rate. Thank you, Marylou read more

We had a large box that had to come over the bridge and would not fit into our vehicle. Modern Express was fantastic! They picked up and delivered on the same day, totally professional, very reasonable rates. I will be using them more in the future! read more

Working with Modern Express was top-notch! They were responsive with a quote, offered competitive pricing, picked up and delivered my stuff promptly and carefully, and were really nice people. I will definitely use them again for my courier needs. read more

excellent customer service. fast and easy and delivered on time. Needed a package pick up @ ups north bay to be delivered in San Jose. Got there in 2 hours. Save alot of people from being in trouble on this one. I will use them from now on. read more

At my place of work we use Modern Express almost every day of the week to ship out everything we need to the Bay Area and have never had a problem! The Drivers Kevin and Andy are very helpful and super friendly. Would highly recommend 10/10 read more