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Manicure and pedicure
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Stopped in here for a pedi on a whim. Had an excellent experience! Super friendly, great massage chair and a wonderful pedicure. I would definitely come back if I am in the area!
I just paid $40 for the worst manicure I have ever had. Based on the positive reviews for the salon, and the fact that I was on that side of town, I chose to go to Model Nails on a Sunday afternoon. It was just after 12 PM when I walked in and there was only one technician available who had clearly brought her son with her to work and he was playing games on his computer. I sat down to get my gel manicure and she began working on me. I have literally not had a manicure in months probably six because I've been trying to get my nails in better shape. They were really ripped up from getting constant gel manicures. I have an interview on Tuesday and I wanted my nails to look nice . So the first indication that it wasn't gonna be a good manicure was she brought a bowl of COLD soapy water to soak my fingers in. Technically, I guess you'd say she did push my cuticles back, but only in that she touched my nails with the tool. She proceeded to clip the cuticle and they're a mess. I'm gonna post pictures. Painting my nails was the worst. She rushed through and did not leave any anytime for drying. I would have my hand under the light and only once or twice did the alarm actually beep before she had me pull my hand out so she could put on the next layer of paint. Because of that they are uneven and the paint itself looks like it's dried thicker in some places on my nails than others. The salon was fairly dark and the only place that you could really get a good light on what your hands looked like was sitting in the window and I did that and saw how bad they looked and then approached one of the other technicians. She told me I could get it redone by the same person. No, thank you. I got the price for the "service" and paid with no tip. I advise you to not go on a Sunday right at noon and ask for a gel manicure because clearly acrylics are there specialty.
Verbal communication with my initial nail technician, "Sam" was neither friendly, nor accommodating, however his craftsmanship was decent. I showed him a picture of the nails I wanted, and he said "No. We can't do that." I teased and pressured him, but he didn't respond. He did execute the basic shape and colors. Then, smiling, accommodating "Genny," took over. She repaired a few minor flaws that careless Sam had left on my base coats/acrylic edges. Then, she confidently and happily worked with me to achieve EXACTLY the look I wanted! Unless I'm just going for a quick polish, and no one else is available, I won't go to grumpy Sam again. But I WILL DEFINITELY RETURN AND REQUEST GENNY! I'm overjoyed by her work, and she was pleased with her work, herself. In fact she had me pose, and took pictures. I would've given Model Nails 5 stars, hands down, if I had only dealt with Genny. From now on, I know the trick, and will definitely go back, and see Genny!!
I went to get my nails done for prom and showed a picture of what I wanted. The nail tech I had did not seem to take her time and kept cutting my fingers with the file. When I left my nails looked very nice but the next day I started to notice cracks in the acrylic and bumpy bubbles from the gel top coat. I also asked to go to the bathroom when I was done and there were dead roaches on the floor. The techs were very nice though.
My experience here was horrible, the nail tech rushed cutting 4 of my cuticles to the point they were bleeding. She left glue all over my fingers. She didn't shape them properly I asked for square and I can't even explain what shape they are. It was my birthday and I had an appointment afterwards so I couldn't wait for her to redo them and was scared to even let her attempt it. I will never go back here!!!
I've had three sets of SNS nails done here, had several cracked SNS nails repaired here on separate occasions, had two pedicures, and my six year old daughter has had a manicure/pedicure here... so I think I've had enough of a variety of experiences here to write a fair review of Model Nails. My first visit here, I got a pedicure and my daughter got a mani/pedi. My pedicure was fine. My daughter's was SUPER rushed. The woman who did it was frantic trying to hurry and get it done and it was making my daughter nervous. The manicure was also rushed. The nail tech did one coat instead of two and it chipped before we even got home. She's been getting manicures and pedicures since she was 2 years old at various salons in Lexington and we've never had an experience like that. Now onto the SNS nail experience... (SNS is a dip-powder system) My first set, I asked for tips to be put on because I like the nice, even squared look rather than the rounded look that my natural nails have. The woman who did it did not clip my nails at all (which were kind of long) before she put the tips on. I suppose I should have asked her to, but I'd never had SNS nails and figured she knew what she was doing. I noticed after I left that my nails were lifting up under the tips, there was a ledge between the tip and my natural nail (kind of like acrylics do when they're weeks old and need to be filled in!) It was really bothersome to not have the tip flush against my nail so I went back after a week and a half for a new set. The gentleman who did this set was wonderful. David, I believe his name was. He told me I should wait 3-4 weeks to come in for a new set because SNS nails are so sturdy. Sure enough, he was right. At about the 4 week mark one nail cracked. Otherwise, they were perfect. The nails were flush against my natural nail and they held up super well. Now, my third set of SNS nails. This was probably my worst experience here. The gentleman who did these nails shaped several of them differently and left several different lengths. I asked if he could shape them all similarly and he told me that he does "a lot of SNS nails" I guess implying that I was being silly for requesting my nails all look similar. Anyways. Four days after I got them put on, two cracked. I went in and got them fixed. The gentleman who fixed them "sanded"(not sure the appropriate term!) down the SNS coating and then re-dipped them three times. He told me I should ask for 3 "dips" of SNS instead of two next time. Couple days later... two more nails cracked. The lady who fixed them was not helpful at all. She barely sanded off the color and you could still see the cracks! I pointed this out and she kept saying "Oh it's OK, it's OK." Two nails were cracked, but she only re-dipped one nail in the color and only re-dippedi t once! She kept saying that the other one would be OK. I told her I could still see the cracks in both nails and she said "No, no cracks." Seriously? I told her that I thought it needed to be dipped again and she was trying to argue with me over dipping it again, insisting that it was "OK." I mean, if you have an unhappy customer with a cracked nail that you're not even fixing properly and they want their nail dipped another time... maybe just DO IT for them instead of saying it's OK!? Geesh. Two days later, I've got 3 more cracked nails. I'm not super hard on my nails. One cracked from helping my 2 year old put on his shoe, for goodness sake. This last set of nails was complete crap which is why I'm going to have them soaked off and find elsewhere to take my nail-business.
Lisa did a GREAT job!! She was very patient and took her time to clean and shape my nails. Very friendly staff- highly recommend!!
This was my first visit here. I was very pleased. **bonus points for cleanliness: they use a disposable liner in the pedi bowl for each client** I arrived at 7pm, an hour prior to closing. They were somewhat busy and I did have to wait a little bit. I chose to have a spa pedicure with French tips. Kelly did my pedi, she was awesome, very friendly, spent a lot of time massaging my legs and feet. My only complaint, and it's a small one, was that I really enjoy and prefer when massages concentrate on the bottom of my feet, her massage was more on my legs and tops of my feet and toes. Still felt great tho. I'll be back for sure.
2 years ago
If you wanna spend 110 dollars acrylic nails and pedicure you could do yourself. Definitely go here, I've had these nails since Saturday and they've already started to fall off. And I have open wounds around some of my nails from the lady filing my skin. The women that did my toes was very lovely though read more
11 months ago
3 years ago
Deluxe spa $55 and not happy with the service. No wait time no wonder. Never coming back !!!!! read more
2 years ago
I just paid $40 for the worst manicure I have ever had. Based on the positive reviews for the salon, and the fact that I was on that side of town, I chose to go to Model Nails on a Sunday afternoon. It was just after 12 PM when I walked in and there was only one technician available who had clearly brought her son with her to work and he was playing games on his computer. I sat down to get my gel manicure and she began working on me. I have literally not had a manicure in months probably six because I've been trying to get my nails in better shape. They were really ripped up from getting constant gel manicures. I have an interview on Tuesday and I wanted my nails to look nice . So the first indication that it wasn't gonna be a good manicure was she brought a bowl of COLD soapy water to soak my fingers in. Technically, I guess you'd say she did push my cuticles back, but only in that she touched my nails with the tool. She proceeded to clip the cuticle and they're a mess. I'm gonna post pictures. Painting my nails was the worst. She rushed through and did not leave any anytime for drying. I would have my hand under the light and only once or twice did the alarm actually beep before she had me pull my hand out so she could put on the next layer of paint. Because of that they are uneven and the paint itself looks like it's dried thicker in some places on my nails than others. The salon was fairly dark and the only place that you could really get a good light on what your hands looked like was sitting in the window and I did that and saw how bad they looked and then approached one of the other technicians. She told me I could get it redone by the same person. No, thank you. I got the price for the "service" and paid with no tip. I advise you to not go on a Sunday right at noon and ask for a gel manicure because clearly acrylics are there specialty. read more
7 years ago
Verbal communication with my initial nail technician, "Sam" was neither friendly, nor accommodating, however his craftsmanship was decent. I showed him a picture of the nails I wanted, and he said "No. We can't do that." I teased and pressured him, but he didn't respond. He did execute the basic shape and colors. Then, smiling, accommodating "Genny," took over. She repaired a few minor flaws that careless Sam had left on my base coats/acrylic edges. Then, she confidently and happily worked with me to achieve EXACTLY the look I wanted! Unless I'm just going for a quick polish, and no one else is available, I won't go to grumpy Sam again. But I WILL DEFINITELY RETURN AND REQUEST GENNY! I'm overjoyed by her work, and she was pleased with her work, herself. In fact she had me pose, and took pictures. I would've given Model Nails 5 stars, hands down, if I had only dealt with Genny. From now on, I know the trick, and will definitely go back, and see Genny!! read more
3 years ago
Unwilling to repair a broken thumb nail that had popped off only after a week. They wanted to charged me. read more
5 years ago
5 years ago
I went to get my nails done for prom and showed a picture of what I wanted. The nail tech I had did not seem to take her time and kept cutting my fingers with the file. When I left my nails looked very nice but the next day I started to notice cracks in the acrylic and bumpy bubbles from the gel top coat. I also asked to go to the bathroom when I was done and there were dead roaches on the floor. The techs were very nice though. read more
2 years ago
4 years ago
My experience here was horrible, the nail tech rushed cutting 4 of my cuticles to the point they were bleeding. She left glue all over my fingers. She didn't shape them properly I asked for square and I can't even explain what shape they are. It was my birthday and I had an appointment afterwards so I couldn't wait for her to redo them and was scared to even let her attempt it. I will never go back here!!! read more
3 years ago
3 years ago
I've had three sets of SNS nails done here, had several cracked SNS nails repaired here on separate occasions, had two pedicures, and my six year old daughter has had a manicure/pedicure here... so I think I've had enough of a variety of experiences here to write a fair review of Model Nails. My first visit here, I got a pedicure and my daughter got a mani/pedi. My pedicure was fine. My daughter's was SUPER rushed. The woman who did it was frantic trying to hurry and get it done and it was making my daughter nervous. The manicure was also rushed. The nail tech did one coat instead of two and it chipped before we even got home. She's been getting manicures and pedicures since she was 2 years old at various salons in Lexington and we've never had an experience like that. Now onto the SNS nail experience... (SNS is a dip-powder system) My first set, I asked for tips to be put on because I like the nice, even squared look rather than the rounded look that my natural nails have. The woman who did it did not clip my nails at all (which were kind of long) before she put the tips on. I suppose I should have asked her to, but I'd never had SNS nails and figured she knew what she was doing. I noticed after I left that my nails were lifting up under the tips, there was a ledge between the tip and my natural nail (kind of like acrylics do when they're weeks old and need to be filled in!) It was really bothersome to not have the tip flush against my nail so I went back after a week and a half for a new set. The gentleman who did this set was wonderful. David, I believe his name was. He told me I should wait 3-4 weeks to come in for a new set because SNS nails are so sturdy. Sure enough, he was right. At about the 4 week mark one nail cracked. Otherwise, they were perfect. The nails were flush against my natural nail and they held up super well. Now, my third set of SNS nails. This was probably my worst experience here. The gentleman who did these nails shaped several of them differently and left several different lengths. I asked if he could shape them all similarly and he told me that he does "a lot of SNS nails" I guess implying that I was being silly for requesting my nails all look similar. Anyways. Four days after I got them put on, two cracked. I went in and got them fixed. The gentleman who fixed them "sanded"(not sure the appropriate term!) down the SNS coating and then re-dipped them three times. He told me I should ask for 3 "dips" of SNS instead of two next time. Couple days later... two more nails cracked. The lady who fixed them was not helpful at all. She barely sanded off the color and you could still see the cracks! I pointed this out and she kept saying "Oh it's OK, it's OK." Two nails were cracked, but she only re-dipped one nail in the color and only re-dippedi t once! She kept saying that the other one would be OK. I told her I could still see the cracks in both nails and she said "No, no cracks." Seriously? I told her that I thought it needed to be dipped again and she was trying to argue with me over dipping it again, insisting that it was "OK." I mean, if you have an unhappy customer with a cracked nail that you're not even fixing properly and they want their nail dipped another time... maybe just DO IT for them instead of saying it's OK!? Geesh. Two days later, I've got 3 more cracked nails. I'm not super hard on my nails. One cracked from helping my 2 year old put on his shoe, for goodness sake. This last set of nails was complete crap which is why I'm going to have them soaked off and find elsewhere to take my nail-business. read more
7 years ago
Lisa did a GREAT job!! She was very patient and took her time to clean and shape my nails. Very friendly staff- highly recommend!! read more
3 years ago
2 years ago
10 years ago
This was my first visit here. I was very pleased. **bonus points for cleanliness: they use a disposable liner in the pedi bowl for each client** I arrived at 7pm, an hour prior to closing. They were somewhat busy and I did have to wait a little bit. I chose to have a spa pedicure with French tips. Kelly did my pedi, she was awesome, very friendly, spent a lot of time massaging my legs and feet. My only complaint, and it's a small one, was that I really enjoy and prefer when massages concentrate on the bottom of my feet, her massage was more on my legs and tops of my feet and toes. Still felt great tho. I'll be back for sure. read more
9 years ago
9 years ago
6 years ago
Normally I love Model Nails! My mother and I both frequent the salon (me every 2 weeks, her once a month). Normally I also have really good service and today was not one of those days. I do work in customer service/the service industry. So please understand I am a lot more patient than most lol I made an appointment earlier in the week for a gel pedicure with Tommy. I made sure to let the person I was on the phone with know I had an engagement at 5:00. I get to the salon 10 mins prior to my appointment (which was at 2:30 pm so I arrived at 2:20pm) I walk through the door and I'm not acknowledged. Okay whatever, y'all are busy... I understand! I sign in like normal and take a seat and wait. Let's fast forward to 2:45pm lol at least I've gotten into some water at this point! I've had to stop someone and tell them what time my appointment was. They sat me down in a DIRTY chair, filled my bowl up with lukewarm water and didn't even turn the darn jets on! It's like 2:55pm when the tech I requested finally walks over. He has to move me to another chair, refill my bowl, he finally hands me the gel nail color bucket, and proceeds to rush through my pedicure (which of course because of time I appreciate but who wants a half-a** pedicure). I am not used to this here at all, but because of it I won't be back. I wouldn't bother going here on the weekend or any time you feel like a lot of people may be around. Because you'll surely get looked over and you'll be an after thought. read more
6 years ago
4 years ago
10 years ago
Awesome job, I am PICKY. I'm loyal to another shop in town, but my manicurist was out of town, so I gave Model Nails a try. SO friendly, fast, and wanting to please. And they did. They look PERFECT, and I WILL go back! read more
7 years ago
10 years ago
Best manicure I've had. The pedicure was also wonderful. My nails look great and they were so friendly. They let my husband sit in a massage chair while he waited on me, they also carried my coat and shoes around for me! Loved it! read more
7 years ago
I drive an hour from NKY to visit Kim !! She is amazing and always makes sure that nothing hurts and that I am happy with the result ! My nails always last and look amazing (: read more
10 years ago
I couldn't be happier with this nail salon and the people who work here. The place is very clean and you're made to feel welcome. My nails have never looked this good. Thea is fabulous! Love love love it. read more
8 years ago
11 years ago
Very nice service, I got a fullset and a pedicure. They are a little over priced but I will probably still come back because it's conveniently located near my house. Ask for Thea she's very knowledgeable and very personable. read more
5 years ago
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More info about Model Nails
115 N Locust Hill Dr
Ste 112
Lexington, KY 40509
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(859) 269-9523
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3 years ago
