Absolutely amazing kindness from the employees, I am with the samamish boys and girls club and they gave everyone a free mod sized pizza that we're all absolutely delicious, employees were super kind read more

MOD Pizza - All the pizzas we got - Pizza Near Me - Sammamish, Washington

to the purple haired woman working tonight, my partner and i weren't having a very good day and wanted to get some pizza for dinner, we knew the establishment closed in about 30 minutes and we usually go out of our way to avoid dining at restaurants an hour before close as we both work in food service and understand the annoyance that it can bring when you're trying to do closing tasks and customers keep walking in, but there is no reason why when a customer asks you a question, you shouldn't acknowledge them. i walked up to the counter and asked if they were still making pizza and i did not get acknowledged so my partner and i turned around and walked out as we didn't feel welcomed in the establishment by this employee. after this incident my partner and i discussed how even when we're tired and wanting to go home, we still do our upmost best to provide a safe and welcoming environment for everybody. in the future i hope you're able to treat other customers better and learn from this experience. this isn't a one star review because of the employee who did greet us! I'm read more

On a Friday night had great service, very good pizza at a great price and even a free drink for posting my experience.

Had a great experience at MOD Pizza! The customer service was amazing -- everyone was friendly, helpful, and made sure my order was perfect. The pizza was fresh and delicious too. Definitely coming back again! read more

Excellent service would recommend 10/10, the workers are very pleasant and nice to deal with!

Whenever a pizza craving hits or when I'm looking to treat myself for a quick lunch, this is one of my favorite spots and I've never been disappointed. I love how MOD offers a variety of their combinations, which you can order as is, or customize your own by adding as many other toppings as you wish. Either way, it's less than $9.00 for the standard 11-inch! Typically, I'll build upon their "Jasper" which includes mushrooms and spicy chicken sausage. Simple but delicious! However, for the days I'm looking for a heftier base, I'll choose the "Mad Dog" topped with sausage, pepperoni and ground beef. To these, I like to add black olives, green pepper, red onion and chopped garlic at minimum. The peppers and onions provide some crunch while the sprinkles of garlic really take the flavor up a notch. They also mix up their menu with featured specialty pizzas for a limited time, which can get pretty creative! One of my favorites was their Diego, which had chorizo, roasted corn, red onion and cilantro. I loved the southern flair, pop of the roasted corn and the spicy smoky chorizo. If you're in the mood for a salad, MOD's concept remains the same... choose from over 30 ingredients to mix into a bed of greens. Their salad container may look small, but they stuff a ton of toppings into a single serving. Service here has always been friendly and relatively quick. It's amazing how quickly they assemble a pizza, throw it in the oven, and serve it within just 10 minutes or so. To save a bit of time, you can also order online and pick it up when ready. As delicious as the pizzas are, I usually have a couple slices left over for a small snack or part of my lunch the next day. That's another plus of MOD... two servings in one! read more

MOD Pizza - Diego with fixings (a past limited time option) - I hope they bring this back! - Pizza Near Me - Sammamish, Washington

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I had trouble with my app and everyone I talked to was so helpful and accommodating. The place was not crowded so the vibes were nice, and my pizza tasted great! read more

Horrible service! Called 15 year old girls "f*ckers" after running out the door to say that because we threw away one of their own recyclable to go boxes in their own trashcan inside. Also was very passive aggressive when they were taking our order. read more

Great service, tons of options, and the staff is super awesome as well! Best part is all the gluten free options! read more

MOD Pizza - two pizzas on a table - Pizza Near Me - Sammamish, Washington

We like Mod Pizza because each of us can customize our Pizzas per our liking. The thin crispy pizza crusts are one of my favorite. Another reason this is a place I prefer is : for a vegetarian pizza the customization and possibilities are numerous. In my experience, the take outs haven't been as good but in-store experience. They have always messed up my online orders. Why have I given this a 3-star review in spite on terrible online orders you may ask? Well, the other options nearby are worse read more

I have to say , I've been coming to this location for the past 3 years and I can honestly say I don't remember them pissing me off one time lol. If we're busy and the kids are hungry this is our go to place . We know that it will be fast , it will be right and it will be GOOD! Employees are always super friendly and helpful , which is seemingly hard to find it seems these days . The people that run this store have done a great job with picking the employees they hire . Thanks for kicking butt MOD. read more

MOD Pizza - Ham and pineapple with white sauce - Pizza Near Me - Sammamish, Washington

They did greet us when we came in but the place was filthy! All tables were dirty, garbage overflowing, Ranch and garbage all over by floor near drink station. It was lunch time and hardly anyone there. 6 employees at least and we stayed for an hour never once did they leave the pizza area to clean up after anything. read more

The Sammamish location is probably the worst one I've ever been to. I arrived at the pick up time and after a couple minutes the Oven guy told me it wasn't even started yet! The two bearded guys at the counter just chuckled and laughed it off, like Who Cares?? So now I've waited an additional "20mins" I finally get my order, I had ordered Extra Bell Pepper, Extra Onion, Diced Tomato, and Shredded Basil.. There were NO BELL PEPPERS, NO TOMATOES, NO BASIL. And to make it worse still, because they rushed it the crust was totally burned... Totally Inedible.. Because they had a 30mins wait by now I just threw it away.. read more

People working here have worse reading skills than a new born baby, because they simply can't get the ingredients in an order right. The last six times I ordered from them online, they always managed to eff it up completely. Take for example, today. I ordered a pizza with salami, and when I picked it up, there was none. There was also pineapple on the pizza which I didn't ask for. I asked them to remake my order. The woman I spoke with was very nonchalant about the fact that they wasted my time and money. Any other worker with an ounce of common sense would have apologized and offered to make up for it (free drink, may be?) read more

There is construction on NE 8th ST and 228th Ave. If you order a salad online, they will put it in the fridge until the customer arrives. They did not; they left it on the shelf with other pizzas. I came after 45 minutes because of the construction, and he could not find it. It was on the shelf when he did, and I told him about it. He told me," Umm I'm sorry". This is unacceptable as I have come in the past and they have it inside a fridge. They don't even try. read more

Mod is great. I love the customizable pizza function because not a lot of other pizzerias I've been to have that feature. There is literally nothing bad about mod. 100% reccomend for good pizza! read more

Would order again. Has a GF crust option. Not the best in the world, but certainly better than some of the table-top-game-named fast alternatives. read more

Always the best with loads of toppings at the same price. It's the best and so is the service.

Phone service is horrible, the girl who picked up is super grumpy and rude. Just bad customer service! There's plenty of pizza places here so will take our business somewhere else read more

I love that MOD has fresh ingredients and deliciously fast food. This particular location has nice open seating, especially in the summer. What I do not love, nor understand, is the lack of reusable cups for beverages along with the lack of recycle and compost containers. I understand that city-ordinances, building landlords, and city ordinances determine what can be saved from the landfill. However, since plates are available for those who dine in, clearly MOD has a dishwasher. Single use plastics are costly - for both the business and the environment. For a PNW-born company, I'd expect more. read more

Service is terrible. We waited while 20 people who ordered after us were served before us.

I am a strict vegetarian but they just didn't care. While putting toppings on the pizza they were dropping meat on the veggies. When I told them about it they said they could help it since they had limited space.. i was shocked that they had such a careless attitude!! read more

This didn't used to be my favorite Mod Pizza but it is now. Over the last couple years the staff they've hired have been so much friendlier than they were when they first opened. The food, as always, is great and they have root beer floats with free ice cream refills. Plus they now have the small ice cubes like the Highlands location. read more

Last night I went to Mod Pizza is Sammamish for a quick treat. There were more folks behind the counter than ordering in store. It appeared to be total chaos but not that many orders. The line went well and folks were rushed but friendly. No one seemed to know what was happening. There seemed to be a new hire handing out the finished pizza's. she seemed to need a lot of help but had no supervision or assistance from the crew. After waiting and seeing folks that ordered pizza's after me get theirs I stepped forward was asked my name I gave it and got a pizza. I took the pizza home. It didn't look right but I took a bite. Super spicey. Not My Pizza. I called and told folks there what happened and asked if my pizza was still there. I was told no, but I could drive back and order another pizza and not have to pay again. I drove back and tried to explain that by giving me someone else's pizza they gave another person my pizza....messing up two orders. Anyway, again I waited. I was asked my name they couldn't seem to understand it...I told them my name again. They gave me a pizza. I didn't check it because I didn't believe they could screw it up twice when I was right there. Well I was WRONG. I came home and was shocked it had a vegetable on it I expressly said not to put on it. I watched them make my pizza and it didn't have that stuff on it. So again, they gave me the WRONG PIZZA. I called the store and told them what happened again!!!! They couldn't get my name right. They did offer to give me another pizza if I got into my car and drove back and did it all again. Again they had no idea where my pizza had gone. The confusion and rushing in the store was excessive and there seemed to be no supervision or control whatsoever. So myself and at least two other folks got the wrong pizza's last night because there is absolutely no one in charge and its a complete mess. NO organization I paid for a pizza I didn't get and threw away two pizzas that were mine. Or fit to eat. I asked to speak to a manager. Never happened not in two days. Terrible service. Food not what I ordered too spicey etc. The least they could do would be to call me back. Hey I drove to the store TWICE. read more

Love the food and the service! We mostly order on their app and pick to go. Never got an order incorrect and always inviting and nice service. We love the pizza options, thin crust, portions and the no name cake :). The price is great the service is fast. This chain is the subway of pizzas and me and my son love this place! read more

Pizza my way!!! Why would you give any less than 5!?? You pick your sauce, toppings, cheese!?! The best! Even have shakes, knots, salads with your choice of greens, veggie, cheese, meats, or dressing. The staff is nice happy and pleasant. 5 solid stars. I'm a regular at MODS. read more

This place was okay but I did not like that taste of this MOD as I ordered pizza salad. The bread was not good to eat with salad. Plus the taste was not that like the regular mod. read more

MOD Pizza - Pizza Near Me - Sammamish, Washington

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Cool place! Back when I was a wee child, this place was a Godfather's pizza with an old arcade in the back. Happy to see it back to a pizza place again, as it should be. The pizza options are delicious and the crust is just how I like it. Definitely looking forward to trying more combinations and different pizza options. When I'm in the area, it definitely will be one of my top choices for dinner! Lots of kids and families, reminds me of the good old days when the basketball team would meet for dinner at Godfathers :) Also the roll up garage doors look awesome for summer dining!! read more

Ok it's been a hot minute since i've been here very delayed review but there pesto sauce is so delicious. Garlic bread might be just as good or better then the pizza i always go crazy on the toppings i feel like they should just tell me to stop but they are always so nice about it! They always just say anything else very kindly! read more

There was a special for garlic bread so i ordered that with my pizza. The bread was so over baked it was almost inedible. It was very dry. Will not order it again. read more

Simple, quick, good quality pizza. You could do way worse. This is one of very few franchises that I will frequent and enjoy. They could get a higher rating if they took more care in the placement of their toppings! read more

Consistently good pizza and service! Prices have increased but are in an acceptable range, especially compared to the fast food chains. Recommend highly read more

Not a good place for families with small children. My family has enjoyed going to MOD in Sammamish for years. Unfortunately I do not want to go back after today. We had a problem with our daughter being difficult (4 year old). She started crying because of something she did not like with her drink. As a parent you try to handle when your child is being difficult in a public place. You try to handle their crying without just giving in with their demands. I made sure she got out of the way from the drink area and brought her to our table and was just giving her time to calm down. Just 2 minutes after she started crying, one of the staff members that was cleaning the table next to us, told us to please handle the noise "I hate to ask, but please handle the noise". This was not even 2 minutes in. At this point, the only choice I had was basically to drag my daughter out of the door. This made her tantrum worse so I could not go back in. My husband and AuPair had to end up rushing to get our food and drinks. Our lunch was basically ruined. I would expect that a place that serves so many families with kids would have a bit more tolerance for this type of situations. I guess nobody with a child that might misbehave can or should go to this place. read more

Always have great service and great food here, but today was especially pleasing. After a long hard day at work I came in and realized I'd place my pick up order for the wrong location. The manager offered to make the order here and call the other location to let them know what happened. So nice when your business matters! read more

Ugh. First they completely undercooked my pizza--I couldn't even pick up a slice--then they remade it, it took 15+minutes, and then they made it totally wrong. A big drag and clearly this staff is not up to snuff and no manager in sight. read more

Huge shout out for the Sammamish location. I ordered online and accidentally came here instead of the other location. They remade my order no charge. Fast, good and excellent customer service. read more

Unfortunately, at the Sammamish Mod there's always something wrong: they either have me waiting far longer than what's printed on the online estimate or there's something wrong with the order. It's also obvious that the staff simply works just enough to not get fired. Take some tips from your Issaquah Highlands colleagues, which seem to be doing a great job. read more

This review is not about the product itself. The 2 mods, 1 strips, and 2 milkshakes were fine. Nor is it about the young employees who customized the pizzas for us. They did it with a smile. Good job guys. But, this is about the one person behind the cash, wearing a grey bandanna. He needs an attitude check. This is the second negative experience and hence warrants a review. First time, he scolded us for getting our pizzas in to go boxes and then eating at the restaurant. We didn't specify how we wanted them and so they came in boxes. We didn't complain because we expected to have leftovers. Didn't expect to be chided for that. Today, while paying, he apparently asked if it was just the pizzas and milkshakes and I said yes. I was distracted by two kids talking to me simultaneously. He ended up not ringing in the strips which we had ordered as well. He seemed to know that we ordered 2 pizzas, so should have known about the strips. After we paid, he came to us as we waited for our food to come and seemed accusatory in his tone saying we didn't pay for the strips. I had no idea it hadn't been included and immediately went over and paid the difference of 3.27. No problem paying, but don't appreciate the attitude or the tone. We love mod pizza and can easily get it at another franchise nearby. In a community where a business depends on loyal, returning locals, attitude is of utmost importance. read more

Last time I ate there it was louder than a nitro glycerin plant! If you like the sound of screaming children, Led Zeppelin blasting from the speakers, and disgruntled employees smashing plates into the dishwasher bin louder than a toy cymbal monkey, this is the place for you! Seriously though, the loudest experience I've had, except for a concert. Decibel level was insane the day I ate there. Besides the less than comfortable ambiance, the food was good. Order the Calexico with a side of ear plugs! Anyway, I don't think I'll be back. Another trip could mean risking life-long tinnitus. read more

This is an upscale mess hall at best .... besides the below average pizza the service is awful. Beware of anyone that's over 30+ , with a beard taking your order and acting like a prick . Nobody should have take the Bs and eating this dog food ..... Oh , and an employee just quit because of this jerk off. read more