I was craving to eat pizza and was pretty much curious about this place since it was my first time trying at this Location. I got very disappointed about the slow staff. Never welcomed me or make eye contact to me. I was asking questions about how it works etc... Employees were cleaning while they were preparing my pizza, not polite, not friendly people. The pizza was not good at all and very pricey. Horrible service. Never again. read more

I used to love eating salads from Mod Pizza but after this I don't think I will ever eat there again. I got a salad for dinner and mid meal discovered a large bug in my food. Needless to say I am super disappointed and will never be eating at this establishment again. read more

MOD Pizza - Roach in my food - Fast Food Near Me - Castro Valley, California

I wish this location had more employees... While they have great service and they're super friendly, the lines can get pretty long during lunch and especially if you have someone coming here for the first time, they can hold up the line. I love that they offer cauliflower crust now since I'm trying to eat less carbs. I think the price is great for what it is! This place is great for kids because they can pick what they want. read more

MOD Pizza - Fast Food Near Me - Castro Valley, California

This is my go-to pizza. 5 stars for variety and fresh toppings, choice of different crusts, convenient online ordering, relatively a quick pick up time, and pricing (a large full topping for under $13). 1 star for lack of parking. read more

Management needs to get in here and train these folks. Empty pizza oven with a bunch of pizzas waiting to go in. Disgrace. Wait, now she is cleaning the oven. Very very slowly. Bad first impression. Oh nice, the woman cleaning the pizza oven but the brush on the floor. Had to ask for a refund to get my pizza in the oven. Now they have an attitude. The area where they pulled the pizza out on the counter was filthy. I decided not to eat my pizza. Just nasty. I have worked in the food service industry in the past, it seemed to me these folks had no prior experience. It was obvious they were backed up but none of employees cared. It was really disgraceful. I Will not be coming back. read more

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I've begun ordering through the app and picking up. It's perfect every time. Thanks Mod. You got us through a lot of boring pandemic meals.

Stopped in my first time last week. They were busy and the service was slow only because they were all working so hard! I did not mind waiting. They were very nice and explained how it worked. I ordered a small pizza and small salad with a lemonade. Everything was fresh and they brought it out faster than I expected. I will make this as one of my pizza spots. Thanks MOD Pizza! Oh and the lady talking about the sharpie below. They write on the paper corner so they can keep track of the food orders. Lots of places use sharpie.. like, Chipotle, subway. etc. It's not like they are using it on the food directly. I thought that was a little silly and over the top. God Bless. read more

This is the fourth time I've been here and have never been let down. I came in at about 5:00 PM and there was a moderate line, but it moved quickly. I usually ask for extra red sauce, it has a nice spice to it. All other toppings were fresh and tasty. And a great pizza for under 10 bucks is awesome. The staff I had contact with were all very nice and had personality. No sourpusses here! The only little problem is that sometimes parking can be tough in the Village. But, that's not their problem, so no stars off. Thanks MOD ! read more

We will not be returning here...I brought my daughter in to get pizza for lunch today, and we both have had AWFUL tummy aches since this afternoon. Come to find out, one of my daughter's friends ate here a week ago, and developed the same symptoms... read more

I ordered a ceasar salad add bacon. don't order bacon on your salad. it's raw!! I will never go there again read more

MOD Pizza - don't order bacon on your salads. mine was raw! - Fast Food Near Me - Castro Valley, California

Best pizza in town! Clean place, delicious pizzas and reasonable prices. Beats any other pizza places around.

Blaze, Pieology, Mod - The Chipotle of Pizza! At least that is what I think of them... I am a big fan of all three and since this one is close by it makes it even better! Crust, toppings, and service is great. My only advice for places like this is build the pizza yourself! Do not get a pre-built I feel you get a lot less. I do like that they have canned wine. A can of wine and a thin crust pizza, making me hungry now! Indoor and outdoor seating, it is located in the middle of the village which can be hit or miss on parking and traffic. Bathrooms were clean. read more

This location needs a lot of work. Some of the staff be on their phones, talking with no mask, and wouldn't have gloves on while managing the food. I was shocked when I first came in to order pizza. I made it clear that I was vegetarian, but when I got home to eat the food, I fell Ill and end up vomiting. I'm pretty sure due to contamination. This location needs to improve. read more

What happened to MOD Pizza. I know, it's been a rough year. I know that being understanding and tolerant is crucial for the survival of our neighborhood restaurants. Having said that, for me to write a 1 star review during this time and be okay with it must tell you something. Let's break down my last visit to MOD Pizza. My wife and I have been there many times, we live 5 minutes away. The first thing I noticed is that the crew is backed up. A large line of paper order slips is hanging over the pizza counter. Probably not the best time for me to order a couple of pizzas. I notice that the crew is busy talking amongst themselves. No acknowledgement of myself or the other customers. A simple, "Somebody will be right with you," would go a long way right now. I'm thinking, maybe I'll try Mountain Mikes, but I wait. I figure there's going to be a line everywhere. Finally, after about 10 minutes, a young man asks me, "What kind of pizza do you want?" Really! How about,"How's it going, sorry about the wait." I figure it's a maturity thing, so I tolerate and accept. I'll be accepting of other people's short comings. I ask for two pizzas, one thick crust. I begin to notice that my pizza maker is distracted, indifferent, or simply not interested in my order, because I have to remind him several times that I want one with a thick crust. After the third time, I accept the fact that I am not going to get the thick (mega) crust that I want so badly. Ok, it's a bad year, just let it go. I let him know that the thin crust is no meat. He's stumped by the no meat thing, distracted, indifferent, or not interested, I'm just not sure. At this point I know my pizzas are going to be less that optimum. You feel me. He just could not understand my order. There was a disconnect between the ingredients that I want and the ones he put on my pizza. It was frustrating. "Dude, ham is meat. No meat." After enduring the long process of having "Mr. I'm Not Paying Attention" make my pizza, I had a seat. I noticed that of the seven people working, four appeared to be making pizzas and, of the four, one was helping the walk ins. Okay, they must be backed up. Cut them some slack right? But, what would have helped is if the crew was not engaged in a mindless banter that was going back and forth between themselves. (Ok, full disclosure, a non pc comment is coming.) There did not appear to be a manager or someone that appeared to know how to manage this busy restaurant. It was like playtime in a school yard. I've worked in very efficient work spaces where people are enjoying each others banter, but the work flows thru like a well oiled machine. This was not the case. It was like watching a train wreck. I'm not done. As is my habit, I ask for a bit of sriracha ranch on top of my pizza. "The meat one," I tell the young lady. For whatever reason, she can't identify which of my pizzas is the meat one. I have to show her which one is the meat one. I actually point to the ham slice on my pizza. Here's the final straw. I get home and look at my pizza. It's drenched in sriracha ranch. My pizza was well covered in sriracha ranch. Well covered. I guess I should have specified a drizzle of the sauce. I ate it because I was hungry, but I wasn't happy. And yes, I paid for it later. Yes, that is what it means. Am I wrong to write a one star review? No I'm not. I still feel strong disappointment days later when I think about it. I forgive you MOD pizza, because of the pandemic. but there's no chance I'm going back there for a while. read more

The cherry cake from here is so good!!! I hope the keep this flavor! (And maybe make some more flavors?)

Thank you for making my son's birthday during these COVID times a success. We finished playing at Golden Tee Golfland 30 minutes earlier than expected. The manager Aaron went out of his way to accommodate my last minute request to deliver our pizza and no-name cakes at the miniature golf parking lot earlier than scheduled. My guests didn't have to wait to eat their warm yummy pizza COVID style sitting on the trunk beds of our vehicles. The no-name cakes were perfect - easy to pass out as dessert for his birthday party. Thank you! read more

MOD Pizza - Pizza and no-name cake - Fast Food Near Me - Castro Valley, California

Let me just say that the customer service here was fantastic! Hubby and I had to host our son's high school football team dinner (40 people!). I was worried about how we'd coordinate getting so many hungry teenagers fed in an orderly fashion while trying to make the least disruption to other incoming customers as well during busy dinner hour. Shout out first and foremost to ERICA and JORDAN for impeccably responsive, flexible, and consistent service for our event! They took care of everything and made it all so ridiculously easy! Our party of 40 fit perfectly outside and the line to order went smoothly. This spot is a nice addition to the neighborhood. We will absolutely return not only for the service but for the fresh tasting ingredients and the creative concept behind this restaurant :) read more

We've been to Mod in Tracy and in Castro Valley. Both have been a great experience. We're able to get quick friendly service, and a tasty pizza in a very rrasonable time. Hubby likes the Mad Fog, and I like the Tristan. The great part is you can go with their classics or create your own. They have all the toppings you could think of. They have awesome lemonade with Marion berry, a full fountain of sodas, or beer and wine at reasonable prices. read more

MOD Pizza - My own creation, for dinner. - Fast Food Near Me - Castro Valley, California

We love MOD pizza, especially the Castro Valley location! Everyone in my family eats different things so mod is perfect for us! We are always accommodated well by Michael and Patrick! They are the best. They have $2 draft beer on Tuesdays, Tuesdays are the new pizza Friday! And all the yummy finishing sauces... Like BUFFALO! YUM! read more

MOD Pizza - Fast Food Near Me - Castro Valley, California

My go-to pizza place whenever I crave pizza!! I love that you can put any toppings you want! I also like that the staff(Luigi) is very helpful and works fast. Will keep coming back and highly recommend read more

MOD Pizza - Fast Food Near Me - Castro Valley, California

Think "The Chipotle of Pizza" I'm not much for fast food, but MOD is easily one of my favorite options when I need something fast, fresh, and delicious. Their menu consists of salads, pizzas, & breadstick-type-things. They have tons combination ideas to choose from, as well as a DIY option that costs the same no matter how many toppings you choose (RARE). I first found MOD when searching for vegan lunch options in my area and have loved it ever since. Not only do they offer dairy-free/vegan Daiya cheese, but it comes at no extra cost. For someone who's used to paying extra for vegan accommodations (e.g. almond/soy at coffee shops or subbing avocado for cheese on sandwiches), this simple fact got me extra excited. Beyond this, the food is actually delicious and very affordable (about $9 per pizza). I can easily get two meals out of my pizza if I load it up on veggies, and I actually prefer the freshness and taste to many traditional pizza parlors. Oh, and the staff couldn't be more pleasant. Simply put, MOD is bomb. read more

Ponder this: You come here, order your food, and just when your just about to finish you observe the guy who is managing the oven & pizzas digging and scratching under his knit cap. Then, reaches with both hands to his back and gives his back some love too. Oh, forgot to mention, he was standing right next to the manager. They were having a "pow-wow". So, of course I'm thinking "well, he'll just go wash his hands right away". I'VE BEEN WRONG BEFORE! Keep watching...he goes right back to the oven and starts pulling out pizzas. NO LIE! After leaving, I called and spoke with the Manager. You know how when you explain to a manager a "situation" and you just get the feeling that he's "blowing smoke"??? Or, is only trying to "appease". I sure HOPE he has a talk with his employees about what NOT to do when handling food, and to not be afraid to wash your hands, be AWARE of where you are putting your hands. Gosh, now I'm wondering what this guy does after using the restroom...geesh! I'm disgusted! I will never go back. Not to any MOD. The food isn't even good... at all (it was my 1st time there). Welcome to the "NEW MODERN". I'll eat at home ... My TRUE RATING: 0 Note: I'm not a "complainer" or "troll"... just want people to know before they go. read more

I can't believe it's pizza mold the next day. I ate it and felt sick for 2 days and diarrhea for 3 days and don't know why on the first day. The next day I was going to heat up the leftover pizza and found out it is all moldy the second day!!! read more

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The pizza here is actually decent and there are many options to choose from. I appreciate that it's one price no matter how many toppings. However I've been here about 5 times and each time it's just unfathomably slow. It seems very disorganized for some reason. The sign outside advertises that they are "Super Fast" but it's anything but. I highly recommend the blackberry lemonade! read more

This was my second time to trying their pizza. Disappointed again. Pies are not cooked enough, dough is "doughy" not crisp. Will stay with Wood Fired Pizza in San Ramon and Villa Roma in Castro Valley. Their Italiano pizzas is the best. Delicious crust, plenty of toppings. read more

This was our first visiting MOD. Ordering online was convenient and easy. The pizzas were being placed in the boxes as I arrived. Great service! We all have different tastes and this is just not ours. The crust is not something we will chose to experience again. read more

Brilliant ordering system, good food, fast and, most importantly, geared toward families or groups with varying individual tastes. I can get my anchovies and garlic without anyone feeling the need to say, "Eeeuwwwww!" read more

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I will say RACHEL is the reason why my experience was great. It took them awhile to greet me but when Rachel came over she was great. Smiled, great convo and helped me come up with an AMAZING pizza. Best suggestions come from her for pizza l. Thanks Rachel! read more

Tried this 3 times so review would be fair. Price point fair. The 2 beers on tap is nice. My first job was as pizza maker....so, I speak from experience on this one. Food: hit or miss. Management needs to be there and train young workers. From completion of pizza to table wait was fair And acceptable. Cleanliness of restaurant a bit spotty (more frequent wash downs of tables needed). Bathroom was mid line...needed services. Food line was messy and wasteful....again, training needed in this area. Wish they would have better napkins (too thin and you use more). Need real plates and silverware....plastic is such a waste and knives were useless on the paper pizza is served on....slicer could learn how to cut all the way through... just saying. First time: a bit overwhelming to decide from the multiple choices....and the pressure of having people behind you expands as the line grows. Maker piled on too heavy for my over eager self....just too much to make for a comfortable eating the slice. Beer that night was good. Salad was unsatisfactory. ... they just toss together stuff from the line. In my opinion not worth the charge.... Second time: pure perfection. Worker listened, did not overload pie. Listened when I wanted half red and half white (2 flavor profiles). Beer choices spot in. Did not know they closed in 30 minutes. Why so early on a Saturday night?..so ended up feeling rushed....my fault I guess but might had been nice if when I was asked eat in or eat out that I knew this. Ended up being uncomfortable with people cleaning around me and asking if I was done yet while I was eating. Asked twice if I needed a box in 5 minutes....rushed much? Really, don't eat in if they close in 30 minutes.... Third time: by now I have the routine down. Look worker in the eye and say I wish to make my pie half white and the other half red, turn to answer my friends question and low and behold chickie has mixed together the red and white sauces! ? I state that's not what I asked for....she says yes you did, do you want mozzarella? Asked if she could start over the way I asked for....nope. needless to say, I ended up only eating half as pizza was a total disappointment. When the heart wants two halfs, it wants too different halfs...one with white sauce and one with red. One side chicken, one with meat. Sigh. Let's not mention the youngster's unwillingness to satisfy me. Bad form. As the promise is to "get it the way you want"....well it fell way short. Again, the work area was messy and wasteful. Hate that. ... wish there was better training or management on site. Maybe they need my help in being more green and customer service oriented? I will hesitate returning. Well maybe for the beer. Lol. read more

Just an FYI for all you folks getting pizza here during the Coronavirus pandemic: Stopped by and noticed that only one employee was wearing a face mask. All the other employees did not have masks on or gloves. And this was after the mask mandate in Alameda county. read more

TL;DR: really long wait time, friendly service, quality pizzas, good price Build-your-own pizzas are becoming more and more common, it seems. It's more of a niche option for me, but I think it comes into my cravings from time to time. Mod doesn't deviate from the formula too much, but pull themselves ahead with good service and great pizzas. I wasn't a fan of the extremely long wait for my meal, but I feel like I enjoyed it for the most part. I built my own Mod pizza with various toppings. MOD PIZZA (3.5/5) - Good variety in toppings - Made really well (not burnt, everything cooked) - Marinated red bell peppers and corn were really good - Lots of options and endless toppings, same price - Good portion for one person and not too pricey The staff was really friendly and got whatever we needed. The line went by extremely slowly probably because of this. From the back of the line on a busy night, it took us over 20 minutes to get to the front. Luckily, we were able to get seated and eat pretty quickly after that. I don't go to the Village too often for meals, but I wouldn't be opposed to returning in the future. It's nice to see Castro Valley getting new variety in restaurants from time to time. read more

Constant delays of 25+ minutes led me to avoid purchasing pizzas from here going forward.

Good, quick pizza with a nice selection of toppings. Friendly staff. Craft beers. Seems like they have a few procedural things to work out still, but it's great so far. read more

I stumbled upon this place. I had a horrible day and My pizza chef was Dasia and she made me the fattest pizza ever. Very patient and generous with portion sizes. Very friendly staff. This is my new go to pizza spot. As I was writing this review Jacob offered me a milk shake just because I was having a bad day. I tasted my Mediterranean style custom chicken, feta, olive pesto pizza and was absolutely delighted that it cooked all the way through in 5-6 minutes. New go to pizza spot! The free milkshake was fantastic BlackBerry and vanilla flavor. read more

I've been there once. The menu is a bit odd with one price for any topping options, and certain toppings (not sure how much flexibility they have). I bought the 'thick crust' pizza for about $12, with meat toppings. The service was friendly, no problems. A nice touch was the included sauces to add, such as BBQ or Pesto. They made a big deal it's 'superfast', but it's not, it's about average for pizza. My impression of the pizza was that it's good. Not exceptional, not especially unique, not a destination (like Windy City), but not disappointing. Very enjoyable and worth returning. We have some nice pizza options, including the relatively new Suzie Q not that far away in downtown Hayward. They also had a Mod branded dessert that is basically a ding dong for $2.27. I tried one, and it's about what you'd want - a better ding dong, but raises a question whether it's worth $2.27, the price of a box of ding dongs on sale. I'd say something more specific about the pizza, but it's a pretty straightforward pizza, fire oven. read more

I waited till my second visit before reviewing as sometimes things change. I ordered pizza both times and was not disappointed. Delicious and fast. Great customer service both times. I know this place gets busy and so I leave for an earlier lunch to beat the crowd. The kids working here are doing a fantastic job of keeping things moving even when the customers aren't. Expect to wait a little bit but know that's just CV... All the ingredients are fresh and tasty. Their Marionberry lemonade is off the hook. Did I mention their crushed ice? I love crushed ice in my drinks. They also serve beer. Delicious and I will be a repeat customer. read more

MOD Pizza - Nom... with almost everything... - Fast Food Near Me - Castro Valley, California

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Young people work there, not the best customer service, yes the pizza is good. The food was good. Not saying anything bad about the people that work there but they need more employees. That's all. read more

1) Pizza is mostly really good, but not always - is a bit of a hit or miss. 2) For a place that has "super fast" on the sign out front, maybe they could find a way to expedite the ordering process. If there are more than 10 people in line (not uncommon) expect to wait 30+ minutes to even get up to the counter. 3) word of advice to the guy taking my order last time I was there: it's ok to ask for proper spelling of a persons name, it's great that you care. But if they say it doesn't matter, then drop it. And if they tell you, after repeated pressuring from you for correct spelling, that it's not actually their name, DON'T ask them for their real name, and for God's sake don't give them a hard time about the whole thing! That's just Horrible customer service. It was totally weird and made me very uncomfortable, and I probably won't be going back any time soon. read more

Food contamination ĺeft and right. Environment was filthy. Only two people in the whole place new their job. I work hard for my money and service isn't service anymore. Employees hands with gloves on but was scratching their head touching their face and everything else that wasn't food, and then stick their hands in the food to make pizza. I don't cook in a dirty kitchen and washing hands is King. I pull my hair in a bun when I cook. Kindness if it's in you goes a long way. What I was watching was barbaric, disgusting and I don't eat or except anything. So, I walked out and made my family pizza from scratch. We might be leaving in evil times but that doesn't mean I have to buy or eat unclean food or have unprofessional service. Sorry Mods your know longer what you used to be. read more

While the service was great, the product failed. Our pizzas were hardly given any sauce and both our pizzas were burnt. One with a burnt crust, both with burnt bottoms overwhelming the pizzas with a burnt taste. Improve the sauce, put more in it, tweak the time the pizzas are baked and maybe we'll return. read more