Yianni was professional he worked with my schedule. Unfortunately something came up with work and…read morewasn't able to complete my job. however Yianni showed up on time and was ready. Definitely my fault but Yianni was excellent in communication.

Yianni was professional, on time, and pleasure to work with. He's an expert at what he does and…read moreaffordable.

I was having an issue with my Lutron RA2 system due to a IP address change. I was also having a…read moremiscommunication issue with the person I had regularly been using in the east bay. I called on a Friday and was transferred to Kevin who immediately started helping me. He set up an appointment for the next Wednesday along with a detailed email of what they would be doing. As it happens the miscommunication with my regular guy resolved itself and he came by and took care of the issue. I called Kevin to cancel and it was a no issue and no drama cancellation. I would recommend SoundVision based just on this interaction, and I will make a recommendation to whoever buys our house to use SoundVision for any issues!

HI Brian! Thank you so much for sending David to upgrade the…read moretheater! He truly is a sound artist, and the room can't really be any better! You should come over and experience what he did. It is absolutely unbelievable that sound and speakers can work so well. It's way better than going to a theater. Also, thanks for all you guys have done to upgrade the wifi and sound system in the house as well. I'm so glad we found you

It's not often you come across someone in business who reminds you that basic human kindness still…read moreexists. Jake at Barker Tech did that for my wife and me. Our home has an older AV system installed years ago by another contractor. Over time, the system became outdated, complicated, and the contractor became harder to reach and increasingly expensive. My wife and I separated several years ago, but she still lives in the home and has always struggled with the universal remote and the setup's complexity. Recently, she called me in distress because she couldn't turn on the television in the living room. Under normal circumstances, that would be a small inconvenience. But my wife is currently battling stage-four ovarian cancer and only has a few months left. All she wanted was the simple comfort of sitting on the couch and watching TV. I called Jake and explained the situation. Without hesitation, he said he would come take a look. The next day, he and one of his technicians, Wilson, showed up and spent over an hour patiently troubleshooting the system until they got everything working again. When the work was finished, I asked what I owed him. Jake said there would be no charge given my wife's condition. I was honestly taken back. In a world where it often feels like everything is transactional, Jake chose compassion instead. This wasn't just good service, it was humanity, and I'll never forget that kindness. If you're looking for someone who truly cares about his clients and takes pride in his work, Barker Tech is the real deal.

I'm torn writing this because I honestly want to keep Barker Tech a secret so they're always…read moreavailable when I have an issue! But the work Jake has done is too good not to share. I previously used a big Bay Area AV/home automation company. I spent over six figures on the initial install when I was rebuilding my house, and after that, every "fix" cost thousands. They had me on a Savant system where even a simple upgrade--like adding a new Apple TV 4K--was quoted at $4,000 because I needed new video cards. I was tired of the "gatekeeping" and not being able to make simple changes myself. I hired Jake to fix the mess, and Barker Tech has been incredible. He didn't just patch things up. he completely updated my network and AV, removed the bloated Savant system, and simplified my entire home automation setup. The result? A system that is high-end, significantly more dependable and simple, I'm able to DIY some things and I don't need to worry about explaining to my wife why a simple change to the system costs more than our first car we bought. The responsiveness is what really sets them apart. I recently had a troubleshooting issue: Jake responded within 5 minutes and had it totally resolved in 15 minutes. Barker Tech feels "too good to be true" because the knowledge and attention to detail are world-class, but the prices are actually reasonable. If you're tired of being overcharged by the big firms, call Jake. (Just don't take up all his time!)

Urbane Energy is GREAT! Fast Service, Polite, Intelligent…read moreStaff. Did a difficult job running a new main and added a com line at no added charge. We even had conduit size changes and they just rolled with the flow and found a solution. Really a great contractor!

I needed someone to come out and see about a flickering light issue I was having and the woman who…read moreanswered my call was extremely rude. It's frustrating enough to have an issues with your light source but to encounter someone who has an attitude when taking my information is just not professional. I wasn't even 2 minutes into speaking with her and she was irritable and quite the opposite of courteous. I took my business else where.

Wow! A maze of stereo equipment and broadband coverage gaps were solved in just a few hours…read more My late husband had a vintage collection of subwoofers, speakers, receivers, and more and Christian figured out what worked, recommended what could or could not be repaired, and I am a happy camper. I even have WiFi in a previously patchy end of the house. HIGHLY recommend!

THE EXPERT for Seamless TV, Audio, Internet Systems…read more We wanted help choosing and installing a new TV and hiding the messy tangle of wires at the junction of our TV, audio, and internet components. What we got from Justin was much more! He started with a free in-home consultation. Justin recommended a size and type of TV that was right for our space and gave us the option of purchasing it ourselves or having him supply it with a price-matching guarantee. He also found some wiring issues and weak links in our TV and audio systems that were greatly degrading image and sound quality and took the time to explain the issues to our satisfaction. He offered a reasonable and detailed estimate to install the TV and address the connection issues and scheduled a date to do the work soon after. Justin and his capable assistant arrived on time and got to work. They soon discovered that our ethernet connections had been improperly installed so that we were not getting the promised high-speed signal for our TVs or home computers. They traced the wiring from the pole to the house and found and fixed the issue at no extra cost. Our previously slow computers are now operating at lighting speed. Justin also hard-wired a second TV that previously had relied on a WIFI signal. When a second issue arose with the AT&T modem, Justin navigated AT&T customer service and got an AT&T technician to come out and replace the modem that day! Justin stuck around to make sure the system was operating properly once the new modem was installed. Again, no extra charge for this. We couldn't be happier with the TV (amazing picture and sound, the old messy wires are gone, and the few remaining wires are completely out of sight.) We hadn't realized there was a problem with our audio system, but the changes Justin made using our same old speakers upped our sound quality dramatically. We are listening to a lot more music now. Added bonus, he set the whole system up to be controlled by an easy-to-use app that allows us to listen to different music in different parts of the house. I should add, Justin is a really nice guy. I called him a few days after he did the work with a dumb question about our internet connection. He listened carefully and patiently explained all that I wanted to know. A++

Submitted a request for quote/more info on Oct 16th and to date Oct 30th have not received a…read moreresponse back. Yelp quotes response time of 24 hours ------------------- Update: received a call within a couple hours of my post. The gentleman apologized for not getting back to me sooner and we discussed my project and he pointed me in the right direction. I need a contractor to come out first to do what I need before having AVI come out.

I was interested in MSB products but I wanted to listen before making a decision. MSB guided me to…read moreTony at AVI, who welcomed me with his positive, enthusiastic vibe. Together we arranged a couple of demos of the DAC I was interested in, so I could listen over time and get a good feel for what it had to offer and whether it was right for me. He is a fun, fascinating guy whose genuine passion seems to be to expose his customers to the best audio equipment available and then gently guide them with recommendations that fit their budget. I ended up buying through him, and I am very happy with the decision... I highly recommend both MSB and AVI - both businesses are first class. Thank you, Tony!

We had a great first meeting and were waiting for a quote that never came. We were straight-up…read moreghosted. We reached out multiple times in a variety of ways and never heard back. We can only speculate that somehow our project needs were not big enough for them to want to work with us? We can't know what happened because they simply stopped communicating with us. Sad but true. For this reason, I have to say their business is not to be reccomended.

Wow just realized I never updated the review. After paying Cham to come out, and to come back, and…read moreto come back, and to come back...each time a new person who complain d bout the last persona work. I finally gave up and went with another service. He was great when it was new and a big bill. Not great when you need to get his worked fixed right.

Peter the owner spent a lot of time making sure that the system was what we wanted, and then took…read morethe time to train me on how best to utilize the system. Marco the installer was highly detailed and experienced in the work that he did at the home. I am very pleased with the outcome.

I love working with people who know their stuff, are responsible, friendly and I can completely…read moretrust them to do a great job. Peter and his amazing installer Marco are the best. Marco was right on time and worked all day to get our system up and running - so polite and so precise in every detail to make sure everything worked perfectly. He made us feel so taken care of and was just a lovely person. And you are in great hands with Peter - we liked him immediately and felt like we could rely on his company to do a great job. We put off jumping into this whole idea but now we are so glad that we found Powerhouse Security and know they will keep us feeling safe and secure!

The salespeople here certainly know their products well, but once the sale happens things quickly…read morefell apart turning into a huge time suck. Emails with product information were incorrect and took multiple attempts to get accurate information. They called me back a couple times on the wrong phone number. Reason I didn't answer - it's not my phone number. My correct phone number was right on the receipt! It started when they called me to pick up my TV and was told upon arrival that it wasn't there. There's an hour in my life I don't get back. No one picks up the phone there - not in sales and not in service. No way to leave a message and the phone goes on eternal ring. More time sucking. Emails and phone calls go unanswered and take several days to receive responses. They'll probably say they'll call you at 10, but instead call you at noon. The sale has already been made, and it's very clear you are no longer their priority, nor do they care about your time, their personal reputation, or their company's reputation. Turn'em and burn'em. They don't stand behind the products they sell. Did they once even hint at apologizing for anything that transpired - nope! They attempted to make a profit off of my warranty issue by selling me a second full-rate installation. I had already paid someone to install the defective TV, now I've got to pay them, with profit? At least give me a discount. If you want expert advice, this is a great choice. But, after you get the advice, go somewhere else to buy what you want at a place with decent post-sale service.

Wish negative stars was an option. Stay away . Far away . They will sell u a dream then u will…read moredeal with a nightmare. I Spent $8,000 on a 8k TV , soundbar & remote with custom install . First they brought me the wrong TV . It was a 4k tv not an 8k and these guys swore that it was the correct TV but I stuck to my guns and kept telling them I bought an 8k tv. At the end I was correct and these clowns had to take the tv back and bring me the correct tv ( it's a $2,000 difference in price from 4k to 8k tv). So they needed to go all the way to the third floor of my house and do 2x's the work since they don't know how to read tv boxes which clearly show 8k & 4k in huge letters. Btw this was all during covid and I told them I didn't want to much traffic going through my home . Well that didn't happen as they needed 4 ppl to install one tv. Then the install was horrible as they drilled extra holes in my wall (they did not measure correctly the first time) & they damaged my furniture when they dropped a drill on it ( my furniture was very expensive). Now I'm going through technical issues as the soundbar is having issues with the TV when using arc. They did come fix it but now they need to come hide another wire behind the wall . The remote that I paid about $500 for with custom programming works when it wants to . I don't know what else to do do I called a customer service phone number to complain only to be told that the magnolia brand will be going out of business. Like wtf . Now I'm gonna be stuck with shitty tv soundbar & remote that are not compatible with each other????? My wife is so upset and she constantly reminds me of the terrible time she is having with the remote. I bought a system from magnolia 15 years ago and that system works better than this new one but it was almost $20,000 and is installed in my theater room . My three other system which are in my living room and two kids bedrooms also work better and were purchased at Best Buy. Those are Sonos, Bose and LG sound with LG and Samsung tvs . As of now I hate this place. Message me if you would like pictures and videos as I have documented everything and will be speaking to my lawyer if this does not get fixed asap.

Big shoutout to Ismat at Bay Area Wall Mounts! He mounted my TV and soundbar in the garage, which…read morewasn't an easy task given the existing wiring and pipes in the wall. He navigated every obstacle with skill and professionalism. The end result looks great and I couldn't be happier. Will definitely call him again for future installs!

Ismat, was very fast, efficient and professional! I really love how he mounted all 3 TVs. We are…read morevery satisfied with his service and will recommend him to others as well as continued business