After working with Carelinc and Airway this company is a blessing. They are professional and caring…read moreand thorough. And they work closely with staff to get what the patient needs. I am sending all my patients and family to this company

From the owner: Bringing Quality of Life to you…read more Zylstra Medical Supply is a full service Durable Medical Equipment founded with the goal of improving quality of life. We are a company offering a wide range of medical equipment to a broad range of prospective patients with issues included but not limited to arthritis, diabetes, and mobility.

They don't communicate with the patient and primary care team. Which causes a delay in getting…read moremedical equipment and care

Customer service needs improvement. Not polite, not professional they want you to rate their…read moreperformance before getting your supplies that you order! Don't rate wait until you get your supplies. Their rating system is a hoax, they manipulate the system! Nightmare! Ordering supplies locally lousy. You have to call to make sure they were ordered! Not friendly at all they don't meet the needs of their clients. You don't get your order in a timely manner who suffers the person that needs the medical supplies!

I purchased a vehicle on 7/28/2025, the dealership contacted Clock on behalf of myself. We spoke…read moreto a sales rep (Freemont), which never got back with me or dealership. After a week of waiting with no communication, or responses to emails, I called and was informed that Freemont has been out sick. I was put in touch with another salesperson (Randy), from the start he gave the impression that he didn't want my business. He stated that he couldn't do anything w/o a driver's assessment, encouraged me to go elsewhere. This company has installed hand controls on three of my vehicles in the past. But I will never do business with them again. I encourage anyone needed work done to be cautions, as this company clearly don't care.

I saw a listing for a van from Clock Mobility at 3:00 this afternoon. By 3:15 I had contacted…read moreFremont regarding the van. I confirmed with bin that it would be available for test drive if we left within a few minutes to make the drive to see it. I even texted when we were 30 minutes out to be kind and considerate of his time. When we arrived, we were directed to take a seat in the waiting room as Fremont was on a test drive with another client. A little while later we were told the test drive was the van we had just driven an hour to see and was being sold. Given that my communication with Fremont was utilizing Facebook messenger, it seems that the VERY least they could been done was an update to let me know someone else was looking at the van. I would have even respected him more had that occurred while he was a passenger on the test drive. Instead, he chose to be self serving and spiteful in what could have been a positive interaction. It would appear that clock mobility has a blatant disregard for their potential customers, a lack of value for time and consideration to the general public. It is absolutely disgraceful to me that businesses like this no longer value people or offer even minimal courtesy in a world that is cut throat enough already. If you value your time and resources, please consider making your future purchases elsewhere and remind the world that businesses do not have to operate in a way that isn't indicative of positive values and basic moral compasses.

VAN LIFERS AVOID I…read morecalled a week and a half in advance to inform the shop of what parts I needed, and what was getting serviced on the van. When I brought my van in, the back doors would close reliably, just not seal 100%. The slider door was held closed by a ratchet strap. I wanted both doors serviced. Three days passed with no communication from the shop... I had informed them that it was really important to have my van completed by Friday, because I needed to leave Saturday for a three month work trip. I picked up my van Friday knowing that there was an issue ordering parts, and the parts for the slider door would come on Monday, too late to be fixed. I thought the back door would be fully serviced like I asked... Unfortunately when driving home, the rear door flew open at 55mph. They did not service the back door, and in fact, it is in significantly worse shape than when I brought the van in. Now the rear doors won't latch on their own, and both my slider and back doors are being held in by ratchet straps. Yeah just really disappointed overall, they broke my van worse than it already was and kept my van for four days. They did me dirty for sure!!!

Currently in a legal dispute about poor quality workmanship and installation. Having spent 7k with…read moreHoekstra, to install an independent AC and heating system in a RAM Promaster 1500, I'm left with a system that does not heat and a leak in the roof; which they have tried to fix 5 times and now walked away from. I tried to resolve this with them directly but they simply walked away from the job and are now ignoring my emails. They also failed to provide any warranties for the installed product and have again ignored all requests to supply them. I would not recommend this company to anyone.

Our medical office ordered a product costing more than $300. It was delivered through FedEx on a…read moreSaturday when our medical office is closed, and was stolen. We contacted the company several times with no response, after FedEx told us they confirmed it was stolen and it was up to the company to refund the item. Upon finally speaking to them, the manager blamed the fact that we are located in New York City and "society is a sad place" with people stealing. They said there was nothing they could do, and it was our fault for having the package stolen and that we will have to sink the cost without a refund - and said this is their protocol for a stolen package. Would NOT recommend ordering from them, no sympathy and lots of blame for an error that every other medical company would refund!!