This place is nothing but highway robbery. 4 reasons why you should not and don't want to use…read morethem. I had to pay $834. to get my truck back and it was literally only towed 6 miles. As a mechanic I have sent many people to Walker towing but if this is how they work with me I cannot ever in good conscience send anyone their way again. 1. I was out of country so I could not head this off but here goes. My wife and 2 daughter in a roll over onto the trucks side hung from seatbelts for about 1/2 hour upside down. They get out the police man asked her who she wants to call for a tow truck company of course wife is more concerned about kids and herself so she says whoever you think will be the best so the officer calls Walker City Towing. Because he called instead of my wife calling I got an extra $350 police called fee. If she had called no fee. After I get back home I looked at bill and called the first guy who answered said that should not be on your bill that is if you have full coverage I have a 22 year old truck so no full coverage. He says call Jim the owner and he can adjust bill. Jim obviously was not interested in my call but said he would call back in 24 hours. That was two days ago still no call. 2. We said deliver the truck to our house which also has my auto shop on site. My house is literally 3 miles down the same road as the tow company. Yes same street. Driver says no go cant do it and brings it to his yard. My son who is trying to help his mother and sisters out meets the truck at the yard its there less than 15 minutes and they charge us for a storage fee of 75 dollars. Yup they just wanted the extra tow charge and storage fee instead of doing what we asked. 3. To add insult to injury the driver that flipped the truck right side up ripped the rear brake lines off from the rear axle of the truck. Now I have another 4 to 5 hundred of time and parts fixing this. 4. Jim the owner was obviously not in the mood to deal with me as he was trying to hang up as fast as he could in our call. From other tow companies my bill would have been $100 hook up $250 for the roll over and winching and about 5 dollars per mile which would be 8 miles or 40 bucks for a total of $390 dollars plus a fuel charge. And I would not have brake line repairs on my dime. All I am asking for is they make things right and I get crickets. If a car is damaged in any way while in my care I am expected to fix no questions asked.

I had surrendered my vehicle and Bryan from Walker City worked with my schedule and was so polite…read more He even removed my plate and an important sticker for me. Explained to me how to get my car back. Best experience ever with a tow service.

Dean did a great job with my trade and purchase of gmc 3500hd from start to finish. During the hot…read moreday while moving from one truck to another he brought out water each time checking on me and even offered to help. Thanks Dean !

Betten is an extremely dishonest company. They did work i didn't authorize and the service lady…read moreloved every minute of cheating me. She smirks as she cheats you.

Absolutely the best and customer service top notch. Had a full Blue Ox system installed on new…read morevehicle. Even made corrections to the RV.

I walked into the store looking to buy a hitch for my new 2020 Palisade. Nobody came to help me. I…read moreinquired about hitches and they assumed they new what I wanted. They didn't ask any questions or offer options. When I asked about the stealth hitches (since they are a dealer) they assumed it was out of my price range. During this time of COVID I was wearing my mask. They were not nor did they offer to put one on. Very poor service. I will not recommend them.

Two times, I had my truck in there with pretty major issues, they were very honest, fair, and…read moreupfront about what needed to be done immediately versus what could wait. Their pricing is more than fair, they were speedy, and always very friendly.

The only honest mechanic that I have come across is CARS auto in Jenison just off Chicago drive and…read more18th. He was super honest and they got the diagnosis right on my jeep first try. Didn't replace unnecessary parts and were cheaper than everyone else that quotes me. They were honest about their workload and still managed to get the job done way earlier than expect. They are my go to for now on!

I recently did some serious damage to my car and took it to Westside. They got it in, in less than…read more3 days and fixed everything perfectly. I got a new suspension, struts, and an alignment for a low cost compared to other places. They called me with exactly what was wrong and gave me a great quote. They helped out even when I had to come in late to get my car due to my work schedule. This was my second time using their services. I will continue to do so. Thanks Westside!

they forgot to torque down my caliper bolts and came off confronted them about it and had no clue…read morewhat say

These people strait up played me. Went to have my envoy serviced. So initially I went in because my…read morepower steering pump wasn't working , coming to find out it didn't need a new one . So they replaced that then they charged me $1,100 after they told me it was only going to be 750. And then when I confronted them about the huge difference in price the owner threatened me threatened to keep my vehicle and overcharge me for storage fees for every single day if I didn't just pay and leave . So I had my vehicle brought to a real mechanic and sure enough these assholes put the wrong serpentine belt on and put it on there so tight that it had to be totally disassembled to get it off . And so then putting that wrong serpentine belt on would have caused so many future problems for my vehicle . This was the second time they've done this to me . So the first time I brought it in for the same issue . So anyways they replace the fuel pump I pay that time it was $1,200 I don't have the receipt anymore otherwise I'd post that too but this has been about a year now . And I just didn't think about leaving any kind of review because I was pretty upset . You know so anyways I gave them $1,200 I leave I get two blocks away in my power steering doesn't work anymore so I turn right around go right back and dude comes out trying to act like he's looking for what the problem is then he offers to put it back on the lift to show me something and then gives me this line where he says oh I could just shed a tear for you too talking to me and my boyfriend . Once this place is original owners passed away the place went down the hill fast I will never bring my vehicle here ever again the only time I ever did in the beginning was for the $13 oil changes . And I cannot find their business that's open right now otherwise I'd be blasting this all over their website . But these people are shady as hell and will try to fight you if you disagree with them because that's what the owner Dave did to me . You're all pieces of s*** Dave and your son.

This is the only shop I and my family will ever go to. Honest people, good mechanics, straight to…read morethe point

Great service and honest people. That's getting harder and harder to find these days…read more I've already referred two other people here, and I plan to send many more. Whether you need tires, vehicle repairs, or you're shopping for a car, this is the first place I'd recommend. Give them a chance--you won't be disappointed.

I have never dealt with people I can fully trust when it comes to getting my car fixed. at Tire…read moreCity that was the exact opposite I have never been happier. Not only do they care about your car like it's their own they put their full quality and effort when it comes to fixing YOUR CAR. I hope Tire City sees this and Ethan who helped fix my car he was a full gentleman and went out of his own way to help me I just wanted to say thank you again Tire City!

When the service rep tells you have a transmission problem you're not always comfortable hearing…read morethat. I can tell you from my experience that Bob and his staff know how to take worried customers and put them at ease. Their work was exceptional and they stand behind what they do. Plain and simple! I recommend them highly....Robb "Doc" Kovaly

In my opinion... the absolute worse possible place you can take your car for service... CUSTOMERS…read moreBEWARE. Brought car in for an axle replacement on a 2009 chevy malibu. Tried to charge me $280 for a seal replacement ( mind you seal has to be replaced once axle is removed and seal only cost $28 THEN.. once home, I noticed my new impact wrench, and OBD2 scanner was missing out of vehicle. SMH The topper is that my car came back BONE DRY with NO oil in it. Positive car was fully topped off as I had just stopped in for a fluid check at valvoline. Maybe someone came at night... stole the tools, and drained my car bone dry of oil, OR something nefarious has transpired. Avoid this place at all costs unless you have video recording... capturing ever angle of your vehicle.. incessantly.