If I could give 0 stars I would. We were backed into and our car needed a new door. This place…read moreordered the wrong door so it took 5 days longer and our rental car insurance expired leaving us without a car and no cost was knocked off. Hardly an apology. Our car was then broken into over the weekend while at the shop. The people cut the chord on our baby camera wired into the car. Even though camera was wired to car and the chord is clearly cut the body shop doesnt want to take any responsibility. States it was our fault. Car was also left completely dirty on the inside. But we are so fortunate they have offered to have us bring the car back to get it vacuumed out. Terrible service all around

In over 40 yrs of buying cars and trucks, I have never had an estimate be higher than the actual…read morebill. I am so happy with auto fix it. My estimate was 1600$ to repair a huge dent in my Lexus. The actual bill ended up being 1300$. Not only was the bill way under budget but the work was beautiful. I love it when I get more than was promised. What a wonderful company.

Morales replaced an outside mirror on my SUV. Jose found the replacement part, color matched it to…read moremy car and installed it. The entire process was done very quickly and without a hassle. I highly recommend Morales.

The work was great. I especially appreciated the quick response with an estimate and the regular…read morecommunication while the car was in the shop. Our insurance company was glad to hear we wanted to work with them. Now I see why.

Workmanship is "standard". Customer service is "poor". Maintaining quoted timeline and in budget is…read more"bad". My project went twice as long as promised, and cost me twice as much as what I was quoted. Furthermore, things I was promised were not completed. I was to the point I just wanted my truck out of their shop. The shop is messy and unorganized. Trying to speak to Dan (who has a hearing aid) is impossible. Dan is a nice guy but promises bigger than he can deliver. Overall, the work was o.k., it'll just take awhile to get the bad taste for the overall process to heal....

From the owner: Here at Neeley's Restoration we offer comprehensive repair and restoration services to keep your…read morevehicles in great condition. We offer custom frame repairs and specialize in custom projects to make your dream a reality. With manufactures of high quality aftermarket parts, or custom fabricated in our shop we can build your off road dream or ground pounding street machine. We also work with insurance companies for collision services and aftermarket warranty companies for your service work. With fair estimates, friendly staff and trained technicians we are ready to help.

Thanks Tom, Tim & Rose for the Beautiful job you have done on my mom's 2007 Ford Focus.These people…read moreReally know what they are doing in the automotive world.. Seppalas Body Shop Provides Auto Collision and Restoration as well as quality detailed work done by some of the best Mechanics In the Grand Rapids area ..Seppala's body shop is a local family ran buisness serving there community and customer base for 30+ years.. My mom got into a serious accedent off of 28th by street this past month Going into a McDonalds in busy traffic which left her In alot of pain and her [car/baby] almost a total loss.. Seppala's body shop in more ways than one helped over see that her car was not only fixed but repaired correctly on the day he said it would be done.. Tom even helped work out the deductable so my mom was not so stressed out on top of everthing else going on.. The shop works together as a team with good communication with there customers and treated my mom like family and even delivered her car to her..Tom personally came to my parents house to help them understand the process of the repairs they had to do Leaving my dad feeling very confortable with our choice in having the Seppala team fix our car and they will always be our choice In auto repair My name is Adam Karwoski ((Adam.karwoski@yahoo.com)) and I have no problem personally reffering you to this respectful buisness

From the owner: Collision . Restoration . Custom Paint. CustomerServiceread more

I can't say enough about how good Godwin Body shop is. I stopped in for a few minor repairs and…read morethey made them on the spot. The owner personally helped me and declined payment when I offered. They have a lifetime customer. I highly recommend them.

Took my 2012 Chevy Colorado in last week for body damage. The office manager and owner took very…read moregood care of me and made sure my truck was fixed as good as new. Kudo's to them!! Highly recommend!

My car never looked better. Came back so shiny and beautiful. The inside was so clean - almost…read morelike it was detailed. Quick turnaround too.

let me just start by saying if I could give this establishment more than five stars I would all…read moreacross the board. The staff went above and beyond to make sure that my insurance claim all the way down to car rental issues i had was handled for me. they even vacuumed out my car before I received it. thank you so much for everything that you guys did to help make this awful situation a smooth one!! God bless you!

I've used Car Star of Rockford 3 times in the past two years. Every time they've done a great job…read morewith my cars. The latest was repairing a door and rear quarter panel that had been "keyed" but some random jerk out there. That person had pressed so hard as they dragged their key across my car it actually left an impression/dent! So Car Star not only had to paint my car, but repair the dent. They worked great with my insurance company and I utilized the car rental service through Enterprise right there on site. The staff is great - friendly and communicated very well on timing, etc. Repair was perfect. And my vehicle was cleaned inside and out - including my tires! Thank you! Great service!

Customer Service was awesome! My car was done earlier than I expected;and my Car looks great…read more Thank you Caliber Collision!

Mark took care of my car, he did an amazing job. There was a big dent in the side and we were told…read moreit wasn't able to be fixed at previous shops, but he fixed it without asking him too!

Wish I could comment on the work that they did, but the insurance totaled the car. I can comment on…read morehow helpful they were. They were quick to get the quote into the insurance company. It took the insurance company forever to get back with them. I checked in at one point and they were surprised that I had not heard from insurance. They told me, without telling me directly, that needed to contact my company. Who knows how much longer I would have waited if they didn't let me kind of know what was going on.

I backed into a truck's bumper (stainless steel) with my plastic Toyota bumper and I had a big dent…read moreand the bumper was hanging. I stopped at Car and Collision and the manager was so kind. He took my car into the garage and worked a small miracle on my car. The dent was gone and the bumper was reattached. We have gone to this place for over 40 years and have always gotten great service, but with new owners now, I was not sure. They are definitely keeping up the great work that Jim started. They were kind, respectful and so willing to help. I would recommend this place to anyone who admires good service with a smile. Thank you again for your kindness. I will be back. Cathy Mulder

August 28, 2026. I came in to pick up my car car center after bringing it back for the second time…read moreso they can fix my hood and take the divots and paint specs off of the hood. It was never done. Also, I requested to them to please not put my vehicle in the spray bay. They needed to take the hood off, but they didn't and sprayed my car hood while still attached to my vehicle. It caused overspray on my car, which they managed to take off but overspray was all inside of my vehicle. Rearview mirror, dashboard, cup tray, gearshift, and so on. They also want me to pay for two small scratches in the back of my liftgate for the amount of $1500 plus...... Be careful people.

I had a unique experience having Steve and his staff work on my car. My car is beautiful again and…read moreI was so happy to get it back so I could clean the interior. But I didn't need to clean it because it was sparkling clean already. Totally unexpected. Thank you, Steve.

If you are searching for a "unique" experience getting your vehicle bumped and splashed, you are in…read morethe right place. Unique Body Shop does an excellent job. Amazing workmanship, pleasant owner, and timely completion. Steve, the owner, is always available and ready to make it right. My Jeep looks beautiful again and I would highly recommend Unique Body Shop to anyone looking for a high quality body shop.