I love MobileTech! I am blessed to have found them (him?). Mike is the one who fixed my computers and he is responsive, knowledgeable, communicative, patient, and honest. HIGHLY RECOMMENDED! INTEGRITY I was very hesitant to give my computer to a stranger, but Mike is an honest person. He was very respectful of our privacy with regard to passwords or personal info. I ended up just letting him log into our accounts because I realized I can trust him. When it was determined that one of my laptops needed a new hard drive (HD), he quoted me the price - without any extra installation fee -- and said I could purchase the hardware from him or buy it online. After searching online for a similar product, I decided to go with the Seagate HD he had because I wouldn't have gained anything or saved money by buying online. When I asked if he might be able to fix my Android tablet, too, and he said he could take a shot at it but did not recommend it since he has not worked with Android tablets before. Otherwise, if I asked a question and he did not immediately know the answer, he would research it for me. PRICE Cannot be beat. I saved a LOT of money compared to larger operations or other providers. I basically have two new laptops for less than the price of one. I spent about $150 on two laptops: Laptop 1 - diagnostics, HD replacement (hardware included in above price), reinstallation of Windows and other software Laptop 2 - diagnostics, extensive removal of spyware/malware/viruses/trojans, extended stress tests to ensure optimal performance and no returning signs of infection SPEED/RESPONSIVENESS Mike responds very quickly. He never left me hanging or wondering what was going on. I love that! He also has a quick turn-around time of generally 1-2 days, depending on what is going on. Our heavily infected laptop took a bit longer but he kept in touch with me the whole time, providing status/progress updates, and I also wasn't in a rush to get it back. If I was, I'm sure that he would have moved it to a higher priority. PATIENCE Have you ever dealt with a technical/IT person and felt like they thought you were an idiot for not knowing all the technical stuff they do? Not Mike! He is very respectful, helpful, and patient. He took the time to explain to me what was going on in without using any jargon. I asked for advice on how to avoid future spyware/virus infections and he also took the time to explain that to me as well. OVERALL Cannot say enough good things. If you live in Marin County and need any PC repair service, you should call Mike first. If you don't, you will probably way overspend due to both higher rates and dishonesty (ex. telling you that you need X service or Y part when you don't). Don't hesitate to call him! read more

Fast, reliable and friendly!! My laptop needed to be restored, I did not want to deal with the hassles and long waiting you get with geek squad so I looked for an independent company. I am glad I found MOBILETECH on yelp. After reading the testimonies and the fact that they come to you, I decided to give them a call. I had my computer like new in about 24hrs for a reasonable price. I love the fact that you don't have to worry about dropping your laptop off and not knowing who will work on it. The IT who works on your system is the one you meet and they take there time to explain any questions you have. Highly recommend these guys, if your thinking of taking it to geek squad, give these guys a chance, you wont be disappointed! read more

I am a somewhat elderly lady with very little insight into the magic of computers although I have been using them for business and pleasure for almost 40 years. When I retired and no longer had the luxury of access to an IT Department, I was referred by my company to Mobile Tech. Michael Kwei has solved all of my issues with my PC for almost 10 years. He always responds quickly to my problem large or small, and I have nothing but the highest praise for his work. Incidentally, I live in San Francisco and he comes to my place, when necessary. Pamela K. read more

I'm very satisfied with the service I've recieved from Mike, and Bill at Mobile Tech. Their repair shop in Corte Madera is conveinant to get to, and they also have a drop off, and pick up location in Novato, CA on 7th St. I've bought 2 computers from them, and had them repair one that was under warranty that had a screen issue with no problem. On top of their superior service, they also offer software pkgs. with purchase,that they explain how each works, and are able to answer all my questions I have; all for a very reasonable price! read more

After spending more time than I wanted diagnosing my problem with AppleCare I walked in to Michael's place with my old Mac Pro tower. I had a memory problem but no solution on how to separate the good memory from the bad. Michael instantly sorted things out. He identified the bad memory sticks, replaced them with stand-by sticks he had on-hand and found a new memory source for me online. The entire fix was done within a hour or less. AND, his price was reasonable - not the usual Marin County fleecing you would expect. read more

I really appreciated Michael's kind and generous help with a couple of minor computer problems. He was also very knowledgeable when I asked about recommendations concerning security and spyware... Michael didn't make me feel like I was completely computer illiterate when I sought his help! I was in and out in just a few minutes and I appreciated his prompt and great service! I think it also helped that I just didn't stop by... I made an appointment... gail read more

I was confronted with a possible very serious hack to my personal computer system. MobileTech was recommended to me, so I made an appointment with Mike. Alvin was who I actually talked with at length and who explored my person computer, and gave me the diagnosis. I cannot express enough how comforting my experience was with this organization. Alvin also pointed out to me possible scams and what to look for. So glad I went to them! read more

I highly recommend Michael! The hard drive on my Windows 7 machine crashed and tried to repair itself after a Microsoft update. Michael found all of my documents and replaced the mechanical hard drive with a solid state drive. It is so much faster now. Magic! Also, he had the patience to inform me about what he was doing and answer all of my questions. Absolutely the best! Do not look any further! read more

Didn't use their tech services but just had to complain about the attitude of the driver. She raced down the dirt road through our horse stable ignoring speed limit signs and despite 3 people along the way calling out for her to slow down! She didn't even look at us. She was a disaster looking for a place to happen. Hope you don't have kids playing outside in your neighborhood! read more

GREAT SERVICE. The absolute best i have ever had. This was a house-call---- on time--fixed the problems--fast--professional in appearance and attitude. I will call them for any future service i need. read more

Thank you so much Michael. If you are having computer issues MobileTech Computing is you answer. Michael's customer service and fallow up are second to none, absolutely amazing. Thanks again Michaeel. read more

They set up my home network and were able to replace my motherboard without losing any of the hard drive or settings. Extremely helpful, answered all my questions patiently and they know their stuff. read more

They set up my home network and were able to replace my motherboard without losing any of the hard drive or settings. Extremely helpful, answered all my questions patiently and they know their stuff. read more

Great Service on repairing our HP Laptop. Michael is a true professonal Tech

horrible i didnt even see the site but i hate it