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    Mobile Hype

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    uBreakiFix

    uBreakiFix

    2.9(39 reviews)
    0.3 mi

    I absolutely love Ubreakifix ! I have been to one in…read moreClermont FL, North Plainfield NJ and Piscataway NJ! In every location, I have received wonderful treatment. Today, Sergio in the Piscataway NJ location gave me kind, professional and very knowledgeable service... explaining and demonstrating exactly what the problem was ... In language that I could understand on my 6year old smartphone. Problem fixed while I waited, just a few hours... I highly recommend Ubreakifix for All of your tech equipment service... Honest and highly qualified technicians...

    I had a very concerning experience here and would not return…read more First impressions matter. The technician at the desk was extremely unprofessional in appearance--wearing a stained sweatshirt and headphones covering her ears, which she did not remove while speaking to me. That alone made communication difficult and uncomfortable. I was initially told that my phone screen repair was covered under warranty and would be free. I specifically asked that if there were any costs at all, I be called before the repair was completed. I was very clear about this. The technician then asked me to unlock my phone. I questioned why that was necessary just to replace a screen and explained that I was uncomfortable because my phone contains a lot of personal and sensitive information. I asked if there was a "safe mode" or any way to protect my data. I was told, "That's just how it is," and reassured they don't go through phones. Reluctantly, I left it. Six hours later, I returned and was told the repair would cost $200 because the technician had been "wrong" about the warranty. I asked why I was never called as requested, and the response was that she was "busy." I was also told the old screen could be put back on, but I would need to return again in three more hours--I live 40 minutes away. At that point, I decided to just pay the $200. That's when I noticed all of my apps were missing when i openedthe phone. I was told my phone was in "maintenance mode." This was never mentioned earlier, and it directly contradicted what I was told when I asked about a safety mode to protect my data. If maintenance mode existed, why wasn't it used when I specifically raised privacy concerns? Now I'm left having to change all of my passwords and secure my accounts because I no longer feel confident that my personal information was protected. Between the misinformation, lack of communication, unprofessional behavior, and serious privacy concerns, this experience was unacceptable.

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    Mobile Hype - mobilephones - Updated May 2026

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