You can trust your Pruis to Brian. Fair, honest and professional workmanship. Highly recommend.read more

From the owner: Toyota Master and hybrid certified technician. ASE master certified. 17 years of Toyota dealership…read moreexperience. Small business shop specializing in Toyota repairs.

My IMA light came on in my 2012 Honda Civic Hybrid and Hybrid Battery Pros was able to get my car…read morein the next day and run a diagnostics. They confirmed it was my inverter and not the battery itself. They took the time to find the part for the right price and was able to fix it for almost half the price that the dealership would've charged me. Todd is awesome! He really works with you and keep you in the loop. Highly recommend! Will definitely be back if I ever need.

The Toyota dealership wanted $2,500 for new batteries for our Prius. I did some research and found…read moreHybrid Battery Pros in Ashland. Todd installed a reconditioned battery in our Prius for less than a thousand, with a six month warranty. He also has longer warranties if you'd like that. He did a great job and we're very glad we found him. Just like when I had my windshield replaced, he came out and changed the battery at my work. I was so worried about the trouble and expense of replacing the battery, he solved my problem and made it effortless for me.

My car broke down while I was traveling for a conference. Not from the area I found them on Apple…read moreMaps and the reviews were great. I got in as soon as I could the next day and they got to work right away. They knew my situation and were so helpful. They provided options for the repair giving the best service. Was able to get an inspection, part delivered and repaired all in one day! I would 100% recommend. They also thank you for choosing them with a gift of several snacks. They truly value each and every costumer!

Once again another awesome experience at Auto Stop. My car is older now and had an oil leak that…read morerequired a two step repair to ensure the leak was fully repaired. Bill kept me informed every step of the way with various options and what made sense to do now versus waiting for another time. The price was very reasonable and they always go above and beyond for their customers. They even paid for my Lyft to and from the shop since I had to leave my car for the repairs. They've saved me thousands of dollars over the years with their honest and transparent car service and advice. They've saved me thousands of dollars over the years with their honest and transparent car service and advice. Auto Stop is the ONLY place I'll take my car to and I trust them 100%.

Exceptional service and customer support. Immel and Lucas are great to work with. Thanks for…read moreeverything.

I have been a frequent guest here since 2021 with multiple different cars of both Japanese and Euro…read morebrands. I've always been treated well, and while the pricing isn't the cheapest, I don't think it is unreasonable for the neighborhood they are in, and the brands they service. I have been comfortable knowing that there aren't shenanigans going on here. I like the inspection report that lists all major areas of my cars and if there is a recommended action. I also like that when I speak to Lucas, he ballparks when I need things done in case I want to spread out preventative maintenance. I've since left the region, but I do still visit a few times a year, and work in my service visits while I'm in town. That's probably the biggest endorsement I can give.

Overall: 15/10 They take a fiduciary approach to car…read moremechanics/maintenance, thus have earned my business for life. *For the GearHeads: if you want a shop that you can trust to use recommended torque settings on your fasteners, this is the place. Service: 10/10 This place should win an award. They have ASE certified mechanics and highly & competent knowledgeable staff. I observed not only how they treated me, but other customers who walked in whether by appointment or not. It's not just a good business practice, but a good way to treat people. The gentleman I spoke with (Steve) was my POC and he took care of me and my car; answered every question (which was many) with almost a level of excitement to talk about the details of car mechanics. He taught me a lot and combed through the extensive mechanical analysis the shop did; guiding me on what are the "must fix now,""nice to have," "what can be postponed," and "what's completely unnecessary." They have a keen attention to detail. Amenities: 10/10 The free coffee is really, really good. There's a table with free bags of chips and books. The owner even has free copies of his book about being an entrepreneur which I was excited to take. The lounge is cozy. I was in there for a few hours doing work on my machine. The ambience and internet speeds were excellent. Service: I had the following work done on my Ford Fusion Hybrid: Fluid Change (Transmission, Coolant, Brake), Engine Mount replacement (they caught my engine rocking back and forth in the bay before a catastrophe occurred). They also did a thorough analysis of the rest of my car e.g. hoses, struts, suspension, etc.

Had issues with starting the car. Sometimes it wouldn't start. Sometimes not. I do not want to get…read morestranded somewhere with a broken down car. I looked online to research what issues it could be. Starter? Fuse? Easy to repair? Take to shop? I was stressing. Battery "shouldn't" be an issue cause I got a new one a year ago from the dealer. So what was it? So this morning (Saturday) I took the car at 8am to see if Matt Curry's Craftsman Auto Care could fit me in. Initially, the service said I would have to leave it and they would shuttle me home. I understood and didn't expect preferential treatment cause I have been a loyal and repeat customer. What I didn't expect was that Ray told me he would have a tech look at the battery quickly and if it wasn't then I would have to leave it. It took 2 mins and they told me it was a loose terminal connection with the battery & they tightened it and sent me on my way. No charge. Again, I totally expected to pay for a diagnostic charge and was okay with it. But Ray chuckled and said all they did was tighten the loose connection. That is customer service. Other places would have have charged me and I would have been fine with it. But this act demonstated that they want me as a customer for life. And they got me for life. Quality, honesty and compassion/empathy. That's what you get with Matt Curry's Craftsman Auto Care. I am not the only one cause they are always busy! Cause tons of satisfied customers who trust their vehicles to this business! Over and over again! 5/5

5/26/2026 Update on my service. The manager (Eddy) reached…read moreout to me and was extremely understanding and patient with my concerns. As a good faith gesture he offered to install the light bulb at no additional cost and refund what I paid for the inner tie rod repair. I ended up getting some other work done at no additional cost. Many thanks to Eddy and the craftsman team. They truly care about customer concerns and want to earn your business. I was happy with their service and I'm glad I gave them another shot.

Honest and knowledgeable. They give you a proposed scope, schedule and cost.. and stick to it...read more