Wonderful experience coming in to get my car inspected! kind staff, quick and inexpensive!read more

Had to put air in the front passenger tire three times in a week, finally got a day off and brought…read moremy car in to see if they could patch the leak in the tire, and they said there was none. I told them there's no way there's not a leak in the tire, and they responded with the fact that it's cold out, that tires deflate. I wasn't born yesterday, and in fact I was born in New England where that happens often, but if that were the case, all of the tires would be affected equally however the only one that kept going to near flat was just the front passenger. It was a complete waste of time. I took the car to a Discount Tire on another day off after making an appointment and they patched it in less than half an hour for a decent price. Don't waste your money at this Jiffy Lube, they have no idea what they're doing.

The owner is a great guy and has had our car in and out as quick as anyone would like. Thank you…read morefor good service. Once I get a tesla I will never see you again lol

Everything about this business is real. The people, the responses. I appreciate that they are good…read moreat what they do.

Came right to my job It was done by lunchtime just in time…read morefor me to ride out for break

As a woman, I can tell you there's no shortage of mechanics out there who will look at your car and…read morediagnose you with stuff you don't need just to charge you more. Clyde at Pass The Wrench doesn't do that. He's a fine young man who provides quality, affordable service. If the job isn't done that day, you pay him when it is. I seriously lucked out by asking on Reddit if anyone knew of a mobile mechanic that could come to our house and fix out Infiniti, someone recommended him. He answered his phone right away, listened to the issue, and came plenty prepared. Not only was he fantastic with the service he provided, he was able to get us discounts on the parts we needed, willing to work around us very close to Christmas (even offering to work ON Christmas), and it turns out he can do more than just cars. Since moving to NC, all we ever hear about is how everyone in this state has "A Guy" they know that can do fix-it/handy projects around the house. Clyde at Pass The Wrench happens to be That Guy for us now. It's rare you find someone that loves what they do and is willing to do good work at a good price without trying to swindle their customers for a quick buck. When it comes to local businesses, Pass the Wrench is exactly the sort of place I want my money going because the person running it happens to be just an all around good human. He might be based out of Raleigh, but he services all over and will come to you to fix your car. We're out in Clayton, and he came to us without issue. I will personally be recommending him to everyone I know.

Great friendly people working there and great prices. Jay did my inspection for 30 dollars, and…read morethey were quick and the employees were all very kind and helpful.

fter the car inspection was complete, the Valvoline floor manager came up to me and told me that my…read morevehicle had passed inspection, but in order to "Pass" I needed to get new wiper blades from them because the current ones installed were not working properly and leaving streaks on the windshield. I also requested that he demonstrate the streaks he's talking about or show damage to the wiper blades. He said he doesn't make the rules, and my only options were either to get new wiper blades at $30/piece to pass inspection or to leave without passing inspection, but I would have to pay a $20 failed inspection fee. I felt that this manager at this location used my need for inspection and used the only excuse he could find - in this case, windshield wipers - as an upselling tactic or scam to upcharge services.

SUPER friendly crew every single time I show up here. I always bring my dogs with me because their…read moregroomer is in the same shopping center. In an attempt to kill 2 birds with 1 stone, I drop my car at Jiffy Lube and walk them to the groomer to get their nails trimmed. My car is always waiting for me when I come back with them. An added bonus is they always love on my dogs and have even offered the water bottles in their mini fridge to them.

While multiple "tire" places seemed too busy to change my oil on a Friday evening (even though they…read morewere open and didn't appear to be busy at all), Jiffy Lube was able to get me in and out--oil and NC State Inspection--in no time at all. Thanks, Jiffy Lube!

Always have had good service and quality from this location. Even pulling in just before close when…read moreI know folks are ready to get home. Much appreciated.

I Tried to get an inspection for my car (safety only) and the manager lied about a safety…read moreinspection law about the tag lights. (I have my safety inspectors license, so I know what passes and what doesn't.) he said you need 2 tag lights to pass when the law specifically states: "One rear lamp or a separate lamp shall be so constructed and placed that the number plate carried on the rear of such vehicle shall under like conditions be illuminated by a white light as to be read from a distance of 50 feet to the rear of such vehicle." One of my tag lights are brand new and fully functional. These lube techs suck!! He passed me anyways, but be weary of uninformed lube techs trying to get you to buy more than needed. He also said he'd print out the "2 tag lights law" for me to read over ..?

I went to this take 5 location because my oil pressure light was on. I was seen right away and the…read moreguys working there were very knowledgeable and upfront about what services I needed. They didn't try to up-sell me, and actually recommended I get an oil and fluid top off at no additional charge instead of a full service oil change! I was in and out in 5 minutes, and definitely will be coming back. Thanks!

We were from out of town visiting family when we noticed a small oil leak. We stopped to see if the…read morecould take a look and see what was going on, offering to pay them for there services. They refused to take a look at our car because we did not previously get our oil changed there.

On 11/16 @9:00am I just had the best experience with the young lady and man at this location. They…read morewere both very pleasant and professional, which is something

Was not quick for the $130 charge for an oil change. Staff was sitting around talking the majority…read moreof the time. Very disappointed. Will not be returning. Please visit other establishments.

Thanks to the team at Just Tires and Rayvon for checking out my tires before the winter storm…read more Quick and friendly service, excellent job!

Overpriced and uninterested in customer service. I took my car across the street to Exxon and paid…read morejust over half of what these guys wanted and was treated with courtesy. NTB just went out of business in this retail area. These guys are next. They are terrible.

Goto for state inspections. These guys are fantastic! Oil change. Light maintenance. Quick…read more Friendly.

Been to this shop on 3 occasions. 1st time was OK. No…read moreissues, fast, no nonsense. 2nd time was OK but I brought 2 5qt jugs of oil, needed 6qts total. The remaining 4qts was not placed back in my car.. oh well, happens. 3rd time I failed inspection because my tint is a few % points too dark. Not a bad shop, but I haven't experienced any excellence.