Wedding day of a friend..we from drove 5 hours away. Day of wedding my vehicle picked up a screw in…read morethe front tire. Dropped it off picked it up an hour later and the tire was plugged and ready to go! Ray said "No charge." Made my day! Thanks Ray!! Good people!

Truly this is a rude establishment. The woman that answers the phone is rude as well. The people…read morethat work here that park the vehicles and block all the traffic from flowing through also doesn't have any care about anyone else needing to use the road. A whole line of traffic all had to try and turn around because they aren't able to get around. The establishment just says They will move the vehicle when they get to it. That is not a good way to do business.

Everything went better than I planned.. The dealer had told…read moreme that I had to get brake pads changed.. when I went to chapel hill tire, they told me that I had some more time before I could change brake pads and saved me money. The quote they gave would be honored at their other locations as well.. That was really great of them. I will definitely go here again

I have been there 3 times for tires. i inquired about an inspection on 2nd visit and got an entire…read morelist of mandatory fixes to pass. The next day a different station passed me without demanding any other fixes from Chapel Hills list Went back today, and got quoted insanely high prices after telling them of lower prices elsewher. This place will try to squeeze you for every penny they can. Do not trust them

My wife and I drove from GA to NC for a family emergency. Quality Plus Automotive was our choice…read more We called for car service and to diagnose a strange noise we noticed on the way there. As soon as the dialogue started, we were met with great communication. Throughout the entire process, we were kept informed every step of the way. They even took pictures and thoroughly explained the issue when we picked up the vehicle. To top it off, they left a thoughtful gift inside. The ability to take us in on short notice truly stood out. The customer service was amazing and the price of labor was unmatched. I even told them I wished they had a location in Georgia. They really went above and beyond. Thank you!

Do not go here. They will scam you out of thousands. The problem will not be fixed and without even…read moreleaving the parking lot the light will still be on that they supposedly did all repairs for. They talk a good game and had high hopes and have thoroughly been disappointed and out 8k so far. I wish I had gone elsewhere now I don't know what I'm going to do the issue is still not repaired and don't have a penny left to invest in it. Edited in response to Randy... You can't find a record because it's under my husband. We have spoken to each person in the shop and have consistently been lied to, we have fixed everything you have recommended and are still dealing with the same problem after all the empty promises of "I promise this will be the last thing and will fix your problem". We have been royally screwed by your company and no way to get in direct contact with the "Owner"

While driving on the expressway we somehow blew a tire and found this place off the ramp. They…read moreinstantly took my car in and plugged my tire. Very reasonable priced excellent communication skills. Excellent customer service highly recommend this place. And the bonus was they were playing K-LOVE Christian contemporary in the waiting room :-)

My car started misfiring when I got into town and I was referred to USA Auto. Joe took great care…read moreof me providing a deeper diagnostic and options on how to move forward. I really appreciate how he explained the process. They even offered me a loaner vehicle. A honest mechanic is invaluable! USA Auto provided great customer service at a great price. My only regret is that I'm not local. I'd definitely bring my car back to this shop.

I'm late posting this review, but I want to reiterate all the previous reviews' compliments. From…read morescheduling to picking up my car, the process was easy and transparent. I brought it in for an issue I thought was the culprit and was instead shown a different cause of my problem. What I love is the digital inspection and the transparent pricing. This shop has earned my future business.

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

I contacted RK early this morning for emergency repairs on my car. Unfortunately, they were not…read moreable to help me within my particular time constraints but in the spirit of total customer service, they called back to offer the name of one of their competitors. We are here in Raleigh, passing through on our way to Carolina shores. I scoured the directory and phoned RK. I relayed my dilemma and met with a courteous and concerned response. The fact that they went out of their way to help us has made me customer for ever. I am moving to Carolina shores and will travel the two hours to have my car serviced by such a professional company. RK, thank you for your help and your obvious commitment to putting your customers over profits. You folks are a true rarity in our country today. Bob DeThomasis

Amazing people but not good business. This shop does not accept any payment from insurance or…read morewarranty companies. THEY DO NOT! They hold that right as business owners, which I understand completely. One of their staff members was not aware of this and it was not until after a $120 diagnostic that I was notified they don't accept payments from insurance/warranty companies. I explained to the owner that I had multiple phone calls with this staff member about using my warranty company as payment. Staff is not educated on the shops policy and client is bitting the bullet! No refund.

I don't recommend these guys. Not trustworthy. I took my 3500 sprinter there for checking…read morealignment. They made me to pay $50 for checking alignment when no any other shops charge you for checking but charging for alignment. Be aware! Then they sad they can't align my front without installing a Cam Bolt Kit for $90 and $160 labor plus I need new front tires. So went to Schneider Tire to double check for free. They align my tires with no cam bolt kit and sad I can go another year on my tires with no problem. I was a lot happier.

I'm calling BS on these negative reviews. Not on their experience - that is what it is. But on how…read morethey interpret it. The conclusions drawn are of incompetence and impropriety. That is just not true. I've known these people for well over a decade. They have worked on my cars for nearly that long. One is my neighbor. They are honest, hardworking, kind, and very knowledgeable. Do they make mistakes? Sure. We all do. Could you get a better deal or a different diagnosis somewhere else? Again, sure. You should always get a second opinion before doing major work. On anything. Just as you would with a medical procedure. A different diagnosis or pricing doesn't impugn the integrity and expertise of MJ Brothers. If you want to be treated fairly by experienced professionals, come here. You are in good hands.

Creech has been doing work on our vehicles for many years. The latest work on our Dodge Ram and…read moreTesla was excellent. We got them back on the road and they are running great! As always, work done professionally, quick turnaround and reasonable pricing. We will be back when we need your service. Thank you!

The service at Creech was excellent as always. They are timely, efficient, and professional. Also,…read morethey never try to up sell you. They give you the facts about the prices and products of each repair in advance so you can make the best decision for your vehicule and budget. They're awesome!