Thanks to Yelp, I found this place. My car was making a weird noise and Elite took care of it. I…read moreresearched to cost and found the pricing reasonable. I'm sure the dealership would have charged way more. I while consider them for all of my auto repair needs going forward.

This business does not respond in a timely manner. I gave them a very detailed list of what needs…read moreto be done on my vehicle and got ghosted.

Since 2016, I have used Hance Uptown Collision for body repairs (dings, scratches, rim…read morerefurbishments, and more in-depth body work from accidents on my Porsche 911, and Tesla. I have always been highly satisfied with their professionalism, communication and follow-up, and most importantly their work. Hance Uptown Collision are masters at their craft, simply put. When they were located on upper McKinney Avenue, they were five (6) blocks from my home. After they moved to Plano (just up I-75/Central Expwy.) I thought I would never use them again, and find an alternate body shop in the Knox/Greenland Hills area. Nope! I could not and would not take the chance of turning my vehicle over to strangers at a new body shop. So, I happy drive to Plano to have work done at the new Hance Uptown Collision shop that is expanded with a significantly larger footprint. In my humble opinion, you can't go wrong with selecting Hance as your body shop. Unfortunately, this opinion comes from a repeat customer of Hance's over the last 8 years. JM.

Did a solid job with our Tesla model y bumper. Quality service with timely communication and very…read morecompetitive pricing and done in a very reasonable timeframe

Valvoline was backed up for a oil change so I called this place and they got me right in…read more Comfortable waiting area. Nice employees. Even got a free car wash with service.

I'm not one to leave bad reviews, but if it saves someone from making the same mistake I did, I…read morefeel obligated to do so. I would STRONGLY recommend taking your vehicle elsewhere. Any shop that offers a 10% discount in exchange for a positive review should, in my opinion, be approached with caution. My experience with this shop was far from positive. A truck that had 250,000 miles on it and was showing signs that should have raised some serious questions about a failing head gasket. Instead, I was led through a series of costly repairs that basically treated the symptoms instead of finding the actual problem. Those repairs ultimately failed within a few weeks. They also installed what I believe were cheap aftermarket parts, including the wrong front struts. When I brought it to their attention, instead of taking responsibility and replacing them, they wanted to charge me to install a lift on the rear of the truck to compensate for the front end sitting higher than the rear. WTF? Another big concern was the price and quality of the parts. When I asked about the brand of the parts they were installing, which seemed they were hesitant to reveal, I was surprised to find what appeared to be nearly a 100% markup compared with retail prices. Their invoices also don't identify the brand or manufacturer of the parts, so you really don't know what you're paying for. In my experience, the parts were marked up an unreasonable amount, especially considering the quality. Looking back, I feel like the focus was more on getting me to authorize additional repairs rather than properly figuring out what was actually wrong with the truck, knowing Id probably just cut my losses if I had been told the truth about the head gasket from the beginning. I originally brought my truck here because I was trying to avoid dealership prices. Unfortunately, when I finally took it to the dealership, that's when I learned what was actually wrong with the truck, which was in fact the head gasket and the wrong struts installed. The dealership also asked me if I had ever used a quick sealant in my engine because of the sludge they found in the radiator overflow, the radiator that auto clinique just replaced. I don't have proof, but definitely raised even more concerns about the shop practices. I was so hopeful that I had found an honest shop, but sadly, I'd have to say they are far from it. And Ray, I'm not interested in you telling me how you offer a year warranty on your parts and repairs. Thank you

I waited a month before Sewell collision could take my car. When I brought my car in, they said it…read morewas going to take 6 to 9 weeks, which was ridicules for a bumper cover replacement and paint. I pulled my car from Sewell; had DFW Pro Bright Star Body Shop do the work, man they hooked me up. This is a family owned and respected auto body shop that goes back over 20 years. They were able to complete my repairs in 2 weeks!!! I was informed exactly where they were in their process through text mails that lead you to a dashboard which displays Dropped Off - Started - Finished - Picked Up. In addition, it displays the costs and deductible with contacts with DFW and your insurance provider. Overall, they did a great job on my car, and they were able to help fund the deductible based on my financial situation. I will always use them for my auto body repair needs, I think you need to go down there check them out. Ask for Peyman, he's the man...

My story with DFW Pro Bright Star is rather long…read more Being new to Texas and not having established quality relationships with local businesses, I was totally in the dark about where to take my White BMW 535i that had been damaged by the Transport Company in July of 2018. DFW was my fourth visit. I was skeptical about the business and the area it was in, but Peyman eased my concerns immediately. He listened and he was very hospitable and informative of the process and timeline for repair. When my Wife dropped off the car for repair, they paid for an Uber to get her back home! The car looked great once finished and I was a happy camper. Fast forward to October 2019, I noticed several dark spots on my hood where it had been painted the year previous. You could tell the spots were under the paint and I could not polish them out. I took the car back to DFW Pro Bright Star and Pouya, not only greeted me with a friendly smile, he actually remembered me from over a year ago. He quickly assessed the situation and without hesitation, he asked me to leave the car so they can take care of it. After four days, they called me to say my car was finish and to come get it. They backed up the work they originally did and my car looked new once again...no charge! I was impressed with their commitment to doing great work and pleasing the customer! I have become a customer for life! They have earned my business with 5 Stars. Thank you Peyman and Pouya!

I will bring my car back to Texas Collision if needed in the future. I would like to say thanks to…read moreTaylor and Freddie with making sure my car repair was done right and on time. They are great to work with and I appreciate the good communication on the progress. The whole team are very professional and if you are in the need for a good company to work with then you have found them. Thanks Texas Collision!!

Texas Collision Centers #01 Central Plano took fantastic care of our car repair looking like…read moreherself again! The sincere kindness, professionalism and valuable service provided by their team, and especially our service advisor Staci H who went above and beyond from her daily updates provided throughout the process, getting our car completed two days ahead of schedule , and her positive and understanding attitude towards us! Additionally, the hospitality and pleasantries of the front office group was outstanding as well! Thanks again taking such good care of our car repair and for the outstanding service and experience we had in dealing with y'all

Mr. Steven Rodriguez, along with team member Leslie, can be relied to get the job done RIGHT, at a…read morereasonable cost and QUICK. (R Rear quarter panel dent, scratch and full paint repair, was under 5 bus days.) They dealt with insurance, rent cars...the whole nine. I just tossed them the keys...the process was easy and and painless. THANK YOU

I submitted a review for work done in June. I am now withdrawing that review. I was provided with…read morean after market part that did not secure properly. I worked with Jeff. I made 2 on-site visits regarding this and was told that Jeff had not been to work in weeks. Made a 3rd visit an another service man told me je would order the part. That was over a week ago. My husband went to Caliber today and he will take the car on tomorrow Let me hold off on providing any additional details pending the outcome since initially I was given the run around

Did a great job on making my wife's 2019 Genesis look like new! Fair price, great work, nice…read morepeople. Photo of the after below. Despite how I look in the photo, I am very happy with the work.

A big thanks to true kings. They repainted my car they even help me pick out a new color. Honestly…read morehave to say thank you again. They had the patience to sit with me and make sure I picked out the right color for my paint job. They were extremely straightforward very affordable. They got it done in 2 days unbelievable service. Thanks again true kings.

Accidentally bumped into a pole and lost. Cowboy Collisions was first company to contact me. They…read morewere great. Calvin and Anthony are cousins and their families have been in the industry for years. They decided to open up a new storefront location in Plano near Ave K. I am so very happy! They worked with my insurance company. They also have discounts for Veterans (like me) and can work with you on assisting with your deductible on a case by case situation. Very happy! Here are some before and after pictures! Here are Anthony and Calvin! Give them a call!

I saw a recommendation for Cowboy Collision on Nextdoor from a neighbor. I have a 18 inch keyed…read morescratch that was down to the metal. Called and owner Calvin came out to look at the damage. It was down to the metal, so more than a simple fix. It was is a 23 year old vehicle, so I was not interested in a complete expensive fix. He gave me a very good price on a repair that would repair the scratch but not break the bank. Was impressed with his professionalism, honesty, and pictures of many other vehicles he had done body/paint repairs. If you want body/paint work at a very reasonable price and quick service, give Calvin a call when you are needing an estimate.

Long story short: You will not find a better body shop in DFW. Period. Thomas and Bruce are proud…read moreowners of the go to shop. If you don't believe me, just check out their lot full of exotic cars that all the dealerships in DFW send them to work on. That in itself shows the level of work they produce. Details: I bought a body kit for my 370z and was looking for someone who could paint and install it. Unfortunately, my aftermarket bumper was not ideal to work with, but Thomas and his crew spent almost 3 whole weeks perfecting it. Thomas was very honest about expectations and explained everything to me thoroughly. There was some extra mesh work that needed to be done to protect the inside of the car and Thomas didn't even charge me for it since he probably felt I was spending a good chunk of money on the entire kit. Whatever the reason, I was totally ready to pay him for additional labor, but he declined. I'm writing this review an hour after I've picked up my car and it looks absolutely phenomenal. I'll update with photos later. If you need anything custom, aftermarket, body, paint, insurance work, etc. New Concept Autoworks is the place to go. We are all lucky to have Thomas and Bruce here in DFW. I will never go to another shop. New Concept Autoworks has my business for life!

I've been taking my car here for years for body work and paint. I have also referred many clients…read moreto New Concept. There is nothing to complain about. 5 stars all the way! Bruce is an absolute artist!! I got into a fender bender with my Lexus and he patched it up for me and it looks brand new and drives excellent!! He was able to work with my insurance and get the job done. He does great quality work and is very detail oriented. I couldn't ask for anything more. I also just picked up my Audi from him today. He painted my brake calipers red and the grill and Audi logo black. He was a able to get it back to me in a matter of days and OOOHHHWEEE does it look sweet!! Perfect shade of red and he gave the car the pop it needs!! Its located off of 75 and Legacy in Plano. The location is fast and easy to get to. So next time you want to get a new paint job or get in a wreak Bruce is THE MAN that will get everything brand spankin new for you!! Thanks Bruce!

Quality work. Excellent Customer Service and best car wash ever after unfortunate fender bender.read more

Prime service for Auto Repair!!…read more I am very grateful for SheerMetal CARSTAR and their service! They took care of my vehicle as if it was their own. They provided excellent customer service from the moment I called to get a quote to when I pick up my car. They were very kind, hospitable, honest and trustworthy! I was never worried or afraid of how they were working on vehicle. They were also very efficient, so much so that they repaired my car one day ahead of schedule! When I got my car back, it looked highly restored and renewed. They even cleaned my car and wrote me a 'Thank You' card which were an added touches to already excellent work! I highly recommend anyone who reads this to try just out CARSTAR if you or someone you know needs auto body repair services! If you need a visual of my car's transformation, check out the video I made and attached to this review. Thank you Brad, Jason, Pat, and Veronica for taking care of my vehicle! May God bless you and your shop for years and years to come!