Everything went as scheduled and as expected. Service was excellent, quality was great. The…read morefinished product was just as perfect as brand new. Thank you for excellent work and high value.

Not sure if this was a case of gender discrimination or not, but...I called in advance for an…read moreestimate on my wife's car. After speaking to a lovely woman who checked with the detective manager (I suppose) I was giver a couple t I'll me windows for an estimate. Asked my wife to do over there. She arrives and this fellow not only can't / won't do an estimate but proceeds to tell her how he would have to rake the whole fender apart just to provide an estimate! Ridiculous.

Took my car to get it looked at for an AC problem was told that they couldn't find a leak. I…read morespecifically told them I had a leak in the condenser that you could literally hear. I got my car back and AC was not working I was told they had added dye to the system so they can locate the "leak" and filled my AC system back with refrigerant. Once I got my car back the AC was not working. I tried calling back but it was already 4pm and which they had closed on Saturday. I got charged 375 which included my oil change and the recharge to my system. I was told the AC was working but it turned out it wasn't, feels like I got scammed this time around. This wasn't the first time I've had them look at it and they keep saying I have no leak and that it cannot be located. I've pumped the system my self with refrigerant and you could hear the leak coming from the bottom of my condenser coil.

We stopped to get an oil change. They brought the cabin air filter and the air cleaner into the…read morewaiting room to show us they needed replacing. I informed them I would do it myself. They also called us out into the shop to look at our brake pads that need replacing also Even allowed me to use the measurement tool to show me how they were needing replacing very soon. These guys are extremely honest, very thorough and I give them five stars and a great big thumbs up for their service

I needed to have some uninsured driver inflicted damage on my wife's hybrid repaired. I picked…read moreCaliber Collision, being in Wylie it lined up well between work and home travel, plus at least one of my Yelper friends had used them with success. We showed up on a Saturday morning and were warmly greeted by the lady behind desk. We immediately started the paperwork process of quoting repairs and obtaining rental car. My insurance was picking up the repairs and I paid deductible at end of repairs/pickup. Enterprise Rental (review pending) showed up within 20 minutes to take us to their lot which fit neatly into the amount of time needed to get quote and timeline for completion of repairs. The gentleman that managed our repair end to end was great! Our car being a hybrid was a concern along with matching the pearlescent white paint. Neither item turned out to be issue and I could see the care they took in the list of repaired labor items. Being a tech guy I like it when small companies use even a little to keep me the customer in the loop. I liked getting a daily text with status to keep me well informed. No wasted time or wondering. I did manage to screw the auto-texts up on day three but then the auto emails started with status. Word to wise don't reply to the auto text. The system might mistake the reply for a "stop" message... We had been given a Monday complete date which seemed a little too long based on the slight damage to be repaired, but in the end it took only five days and we were cleared to pick up on Friday. Promise what you can deliver and deliver early! Caliber does close at 6PM and as it turned out Friday near 5 o'clock was traffic crazy. I was heading over from house, my wife trying to fight Richardson to Wylie traffic, it was clear she was not going to make it much before 6PM. I decided to go into shop early to finish pickup process and have car waiting for my wife. That would put us there with 3 cars when you included the rental- we might have some post 6PM running around to get the rental car returned. It turned out NOT to be a problem. The nice ladies at the counter advised just park the rental and give them the keys, Enterprise would come back for it another day- problem solved! I absolutely despise wasted time- I am a planner. In the end the experience was very professional and repairs looked to be perfect. I've scanned the paint match and so far I cannot tell between original and new. Noteworthy-the repairs are lifetime guaranteed! Thanks Caliber!

Great service great people. Jake was right on top of situation.He kept me informed all along the…read moreway.

Best quote, fast repair, great communications with Cody, and looks great! Best quote, fast repair,…read moregreat communications with Cody, and looks great!

If I could leave 0 stars I would. We took in our SUV to have a simple repair on the bumper. When…read morethey returned it to us, the bumper had been installed incorrectly, leaving a large gap. When this was brought to their attention, we were told that we were wrong, and there was nothing that can do. Very poor communication through the whole experience!! PLEASE DO NOT BRING YOUR CAR HERE!

I had my care over for hail damage repair, they have done great job. I am very satisfied we owner…read moreWallace and his crew. Recommend this place to everyone who have body damage on their car. He does work with you

Wallace painted this hood in 2015. Looked beautiful the day I picked it up but didn't last long…read more Lasted 4 years.

Very small shop but does great work. Victor was the best . He fixed my truck and provide me with…read moreexcellent customer service if you need body work that is were you nee d to go will not be disappointed.

Robert was great. He fixed 2 large dents on my Gladiator. Super happy with the results. Having him…read morefix a few minor dings on another car as well. Will definitely use again!

Robert was a lot of help and was able to get it done fast. I really appreciate his efforts to get…read moreit done and work with me on time. Definitely recommended.

Shannon did a great job. Phenomenal service, quality, and price. I would definitely recommend them!read more

Contacted DFW Bumper Solutions after an unfortunate encounter with another car's trailer hitch…read more They contacted me back in minutes, made the appointment for the next day. They gave me a two-hour window for their arrival and showed up 15 minutes into that window. The whole job, including some preexistent scuffing on the side of the bumper, took about two hours, all done in my driveway. The color match and finish is impeccable and the price is less than a third of what a body shop would have cost me, not counting leaving the vehicle and having to get a rental while they did it. Multiple, convenient ways to pay. Cannot say enough good about this business (I almost want to call it a service), and Shannon who came and did all the work. Top notch, down-to-earth good neighbors. Highly recommended.

Mr. Essi and Mr. Ali did a wonderful job on our car. They went above and beyond what we expected…read moreand agreed to. I was amazed at how great it came out and very much appreciate the professional detailing that was done as a bonus. Truly five stars!! Thank you!!

Quality work! The owner and family are very friendly, knowledgeable, and gave me a fair price. I…read moreinitially only wanted the rear bumper repaired but decided to repair the front bumper as well. I dropped off my car and picked it up in the time frame quoted. I'm very impressed with the quality of the work and highly recommend Texas Five Star Paint & Body!!