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    Hudson Valley Volvo

    Hudson Valley Volvo

    3.0
    (73 reviews)

    I picked up a fleet car today at Hudson Valley Volvo. It's over two hours from where I live, but it…read morewas worth the trip. I've had several fleet cars over the years...and most of them included very unpleasant interactions with less than happy salesman dealing with someone that doesn't provide a big commission. Well, that wasn't my experience today. Perry was absolutely wonderful and spent an extraordinary amount of time with me to go over all of the car's features and made sure everything was perfect and in working order. I went out of my way to thank him for being so nice, accommodating and helpful. If you're looking at purchasing a Volvo, go here and ask for Perry. Great guy (and a Beatles fan!).

    So we had a great salesman, Perry, who has retired. We leased our car and decided to buy it. Not…read moreeven seconds after the ink dried on our auto loan, every light was showing up. It looked like a Christmas TREE. Brought it to SIM(who is wonderful) Sim said I think it has water damage. They offered no car to use. This happened on a Tuesday, and on that Friday, I finally got a little XC40 to use. No one in the service department answers the phone. You have to leave a message. We called, and my husband emailed Brian Coughlin, Mr. CEO, not a word. CRICKETS. So finally, after leaving 3 messages today, I received word that my car was coming home. I have my car now, finally, after over 2 weeks. I'm not sure what happened to it. Hopefully, it never happens again. They told me it was fixed, time will tell. Can you imagine being the CEO and not answering an email or phone call? The main concern is that I sold 3 other cars for them. My brother, my neighbor, and my neighbor's parents. I will never suggest anyone to shop at Hudson Valley Volvo again. EVER! Take a nice ride to Danbury or Albany, but please steer clear of this awful dealership. Again, it's HUDSON VALLEY VOLVO! Brian Coughlin is the CEO who does not care about customers at all! Karen and Ron Dreiser Port Ewen NY 12466

    Mobil - servicestations - Updated June 2026

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